Grahambrown Reviews

Voted Average (4/5)

257 Votes

20 Reviews

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In the Home & Garden category

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5% users rated Poor
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0% users rated Very Good
75% users rated Excellent
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A anita
47 days ago

Unmatched Quality and Inspirational Designs – Graham and Brown Has My Heart

As a devoted customer of Graham and Brown, I can confidently say that this brand holds a special place in my heart. Every purchase from has been a delightful experience, thanks to their exceptional quality and truly inspirational designs. The products exude a level of craftsmanship that is hard to come by these days, making each piece a true work of art. Not only do I love the brand for its top-notch quality, but also for the unparalleled service they provide. From browsing their website to receiving the product at my doorstep, every step of the process is seamless and hassle-free. It's clear that Graham and Brown truly values their customers and strives to exceed expectations with every interaction. I am proud to award Graham and Brown a well-deserved 5-star rating. The brand's dedication to excellence shines through in every aspect, leaving me eager to continue my journey as a loyal customer. If you're looking for a brand that combines quality, creativity, and top-notch service, look no further than Graham and Brown. Trust me, you won't be disappointed!
W Westie 93
50 days ago

Above and Beyond: A Personal Experience with Graham & Brown

When it comes to exceptional service, Graham & Brown truly sets the bar high. From the seamless online ordering process with clear delivery updates to the impeccable packaging upon receiving my parcel, every step of the way exemplified excellence. What truly stood out was the unexpected 20% discount offered, showing a commitment to customer satisfaction that goes above and beyond mere transactions. This gesture not only saved me money but also made me feel valued as a customer. My positive encounters extended beyond the online realm when I visited the Blackburn shop. The two ladies I interacted with were a breath of fresh air, embodying the essence of top-notch customer service that seems rare nowadays. Their friendly demeanor and willingness to assist left a lasting impression, emphasizing the importance of genuine human connection in the retail experience. In a world where true customer care can sometimes feel like a thing of the past, Graham & Brown stands out as a beacon of excellence. I am grateful for the exceptional service I received and highly recommend them to anyone in search of quality products paired with a genuine commitment to customer satisfaction.
K Kathy Gray
57 days ago

Exceptional Quality Redefined

My experience with has been nothing short of exceptional. From the user-friendly ordering process to the prompt delivery, every step was seamless. But what truly sets them apart is the unparalleled quality of their wallpaper. As an avid DIYer, I've tried my fair share of wallpapers, but none come close to the superiority of Graham Brown's products. The wallpaper was a dream to hang – no fuss, no complications, just smooth application and a flawless finish. And the end result? Simply stunning. The patterns were vibrant, the colors rich, and the overall look surpassed my expectations. If you're looking for wallpaper that not only exceeds in quality but also transforms your space into a work of art, look no further than Graham Brown. Trust me, you won't be disappointed.
M Miss Carlin
57 days ago

Unforeseen Elegance: A Mural Tale

Embarking on a journey to revamp my space, I stumbled upon Excitement brimmed within me as I ordered a mural sample, envisioning a new aesthetic for my room. However, upon its arrival, my heart sank. The print appeared miniature compared to my expectations, a stark contrast to the grandeur I had envisioned. Disheartened by the disparity, I reached out to customer service seeking guidance. Regrettably, I was met with vague responses, failing to shed light on the final product's true essence. Despite my disappointment, the mural's size defied return policies, leaving me in a predicament. The experience served as a costly reminder that appearances can oftentimes deceive. Investing in a mural without certainty proved to be a gamble, where the odds were not in my favor. While the outcome may not have aligned with my dreams, this misstep highlighted the importance of thorough research and clear communication in future endeavors. Though my mural tale may have taken an unexpected turn, I treasure the lessons learned along the way. Amidst the shadows of disappointment, there still lingers a glimmer of hope for future transformations, guided by wisdom and experience.
M morfitt69
61 days ago

Exemplary Customer Care at its Finest

Allow me to share my exceptional experience with, where their customer service truly exceeded my expectations. Admitting fault in ordering the wrong size mural, I reached out promptly the next day. To my amazement, not only did they swiftly cancel the incorrect item, but they also went the extra mile to provide me with a new discount code, ensuring I could still avail a discount on my reorder, despite the sale having ended. This level of attentiveness and dedication showcased by the team at is a rare gem in today's fast-paced world. Such exemplary service solidifies my loyalty as a customer, and I wholeheartedly recommend to anyone seeking not only quality products but also unparalleled customer care. Kudos to the team for turning what could have been a stressful situation into a delightful customer experience!
B Brian Roberts
62 days ago

Wonderful firm to cope with

My assessment for Though we're solely presently ordering samples the service was glorious and really quick
J Jill of West Yorks
63 days ago

Transforming Spaces with Grace: A Wallpaper Lover’s Paradise

Diving into the world of interior design, I stumbled upon and found myself pleasantly surprised by their exquisite range of wallpapers. The quality exceeded my expectations, bringing life and personality to my walls in a way I never thought possible. Placing my order was a breeze, thanks to their user-friendly website. The cherry on top? The lightning-fast delivery, complete with full tracking details. It's the seamless customer experience that sets them apart. This wasn't my first foray into, and I can confidently say it won't be my last. Each wallpaper tells a unique story, transforming my space with grace and charm. Thank you for turning my walls into a canvas of creativity and style.
A A Roberts
64 days ago

A Touch of Elegance: Graham and Brown Wallpaper Delivers Excellence

As a customer of Graham and Brown, I recently purchased a stunning botanical wallpaper for my kitchen. The intricate design and exceptional quality surpassed my expectations. Although I have yet to hang it, I can already envision the transformative effect it will have on my space. What truly impressed me was the seamless shopping experience offered by Graham and Brown. From the moment I placed my order, I was kept informed through timely email updates. The wallpaper arrived promptly, reflecting the company's commitment to customer satisfaction and efficiency. I highly recommend Graham and Brown for anyone looking to add a touch of elegance to their home. The attention to detail, combined with the superior product quality, makes them a standout choice in the world of wallpaper. Thank you, Graham and Brown, for making my home decorating journey a delightful one.
E Eegydc
64 days ago

Exquisite and Timeless: A Testament to Craftsmanship

As an avid home decorator, I cannot praise enough for their exceptional quality and elegant designs. The variety of wallpapers and paints available is unparalleled, ensuring that every corner of my home reflects my unique style and personality. What truly sets Grahambrown apart is their attention to detail and commitment to customer experience. The tools provided on their website, such as material calculators and how-to videos, have been invaluable in helping me make informed decisions and achieve professional results. Every interaction with Grahambrown has been a testament to their dedication to craftsmanship and excellence. I am thrilled with the transformation of my space and grateful for the inspiration they have provided. Thank you, Grahambrown, for helping me create a home that truly feels like a reflection of who I am.
I Ian Phil
70 days ago

Paint was skinny and simply didn’t take and…

My assessment for Paint was skinny and simply didn’t take and color was miles off-ended up going to dulux heritage and getting a color match-it was a 3rd of the price-wall paper was good however anticipate that at £80 a roll
A Alan Warwick
70 days ago

Incredibly Impressive Service and Products

When I stumbled upon, I had high expectations for their wallpaper and paint samples. Not only did they meet those expectations, but they exceeded them. The wallpaper I ordered arrived promptly and hung beautifully, exuding super quality that transformed my space. While I found the website a bit clunky and lacking in some updated details, the Customer Service Team more than made up for it. Their assistance was invaluable, and it left me feeling truly delighted with my overall experience. Now, as I plan to revamp another room in my home, I'm drawn back to Graham Brown's selection of wallpapers. Their exceptional service and products have won me over, and I can't wait to explore more of their offerings to transform my living spaces further.
Z Zofia Kicinova
73 days ago

Exceeded Expectations: A True Splash of Color

When I first stumbled upon, I couldn't resist ordering a lovely paint color I saw online. The anticipation built up until the moment the paint can arrived at my door. Imagine my surprise when I popped that cap open, and the color was even more vibrant and rich than I had ever imagined! It truly transformed the room into a work of art. To top it off, their customer service was exceptional. They went above and beyond to ensure my complete satisfaction. I couldn't be happier with my purchase. Trust me; this is one company I will enthusiastically recommend to everyone looking for that perfect splash of color in their lives. Thank you,, for exceeding my expectations!
C Claire
74 days ago

Inspiring Fabric Selection, Disappointing Curtain Craftsmanship

Reflecting on my experience with, I was initially enamored by the exquisite quality of the fabrics offered by G&B. Intrigued by the promise of elegance and sophistication, I took the leap and decided to elevate my space with a pair of custom-made curtains. However, the reality fell short of my expectations. Upon receiving the curtains, I could not help but notice a glaring flaw – a noticeable seam running down the middle of each panel. The lack of attention to detail was undeniable, leaving me disheartened. Furthermore, the uneven lengths of the curtains disrupted the intended graceful drape, creating an awkward appearance on my windowsill. While the allure of the fabric initially captivated me, the disappointing craftsmanship of the curtains overshadowed the overall experience. Despite the setback, I remain hopeful that improvements in quality control and attention to detail will enhance the reputation of G&B in the future.
A Angela
87 days ago

Transforming Spaces with Timeless Elegance: A Wallpaper Enthusiast’s Paradise

Let me share my enchanting journey with Graham & Brown, the epitome of high-quality wallpaper and murals. Their diverse range of colors and designs allowed me to effortlessly find the perfect match for every room in my home. The exceptional customer service added a personal touch, making me feel valued and appreciated as a customer. Since discovering Graham & Brown, I have been captivated by the transformative power of their products. Each room in my home now exudes a unique charm and sophistication that I never thought possible. The quality and durability of their wallpapers have exceeded my expectations, leaving me confident that my investment will stand the test of time. Graham & Brown has truly won me over, and I can confidently say that I will be a loyal customer for life. The seamless experience, combined with the unparalleled beauty and elegance of their wallpaper and murals, has set a new standard for me. If you are looking to elevate your space with a touch of timeless elegance, look no further than Graham & Brown – you won't be disappointed.
C customer Les
87 days ago

Transformed My Home with Quality and Ease: A Testament to Graham & Brown

Let me share a heartfelt testimonial about my experience with Graham & Brown. After being pleasantly surprised by the free wallpaper samples I received, I decided to revamp my lounge with their products. The quality of the paper was exceptional, exceeding my expectations, and making the process of papering the walls a breeze. This positive encounter compelled me to return to Graham & Brown for my next interior design project. Not only did their wallpaper transform the look and feel of my home, but it also transformed my perception of quality and convenience. I couldn't be happier with the end result, and I am grateful for the exceptional products and service provided by Graham & Brown. If you're looking for a seamless and rewarding experience in home decor, Graham & Brown is the answer.

Introduction is an online retailer specializing in wallpaper and home decor products. With over 75 years of experience in the industry, the company offers a vast selection of stylish and high-quality wallpapers designed to transform any space. In addition to their extensive wallpaper collection, also provides customers with a range of other home decor items, including paint, art prints, wall murals, and accessories. With a focus on innovation and design, aims to help customers create unique and inspiring living spaces.

Pros and Cons

  • Pros:
    • Wide variety of wallpaper designs and styles.
    • Quality products that are durable and long-lasting.
    • Easy-to-navigate website with intuitive search and filtering options.
    • Competitive pricing and regular promotions or discounts.
    • Excellent customer service with responsive support team.
    • User-friendly returns and exchanges process.
    • Positive customer reviews highlighting product quality and customer satisfaction.
  • Cons:
    • Shipping costs may be high for international customers.
    • Limited availability of some products in certain regions.

User Experience provides an exceptional user experience through its well-designed and user-friendly website. The search functionality allows customers to easily find products by keyword, style, color, or pattern. The intuitive filtering options make it convenient to sort and refine search results based on specific preferences. The product pages contain detailed descriptions, high-resolution images, and customer reviews, enabling shoppers to make informed purchasing decisions. With a responsive design, the website is optimized for both desktop and mobile browsing, ensuring a seamless experience across different devices.

Pricing and Value for Money offers competitive pricing for its range of wallpaper and home decor products. The prices vary depending on the design, material, and size of the wallpaper. While some premium designs may be relatively higher in price, customers can find affordable options within their budget. The value for money is excellent considering the high quality and durability of the products. frequently runs promotions and discounts, providing customers with additional savings and enhancing the overall value proposition.

Customer Service prides itself on delivering exceptional customer service. The knowledgeable and friendly support team is readily available to assist customers with any queries, concerns, or product recommendations. Contacting customer service can be done through phone or email, and the response times are prompt. is committed to ensuring customer satisfaction, and their dedication to providing top-notch service is evident in the positive feedback received from customers.

Product Quality and Selection offers a wide selection of wallpaper designs, ranging from traditional to contemporary styles. The wallpapers are made from high-quality materials, ensuring durability and longevity. Customers can choose from various finishes, textures, colors, and patterns to suit their personal tastes and interior design preferences. The website also provides detailed information about the product specifications, including roll dimensions, hanging instructions, and compatibility with different surfaces. The overall product quality and selection offered by is commendable.

Website Usability has an intuitive and user-friendly website that enhances the overall shopping experience. The layout is well-organized, allowing easy navigation through different product categories and options. The search functionality is highly effective, providing accurate and relevant results. The website's speed and responsiveness contribute to a seamless browsing experience. has also incorporated a helpful feature that enables customers to order free wallpaper samples to see the designs and colors in person before making a purchase. Overall, the website usability is excellent.

Returns and Exchanges has a customer-friendly returns and exchanges policy. If customers are not completely satisfied with their purchase, they can initiate a return within a specified timeframe. The company offers a hassle-free process, allowing returns for unused and undamaged products. Customers can request a refund or exchange for a different design or color. The returns are processed efficiently, and provides clear instructions and support throughout the process. This commitment to customer satisfaction sets apart from its competitors.

Promotions and Discounts regularly provides promotions and discounts to its customers, offering opportunities to save on their purchases. The website prominently displays ongoing promotions or sales, making it easy for customers to take advantage of discounted prices. Additionally, the company often offers exclusive discounts or early access to new collections for newsletter subscribers or loyal customers. This commitment to providing value for money and rewarding customer loyalty is appreciated by shoppers.

Reputation has established a strong reputation in the wallpaper and home decor industry. With over 75 years of experience, the company is known for its innovative designs, quality products, and excellent customer service. Positive customer reviews and testimonials are abundant, highlighting the reliability, professionalism, and trustworthiness of The company's reputation has been built on consistently delivering on its promises and exceeding customer expectations.

Payment Options offers a variety of secure payment options to ensure convenience and flexibility for customers. Accepted payment methods include major credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, customers can also choose to pay through PayPal, a widely trusted online payment platform. The website utilizes encryption and secure protocols to safeguard sensitive payment information, ensuring a safe and secure transaction process.

Loyalty Programs currently does not have a specific loyalty program in place. However, they continually show appreciation for their customers through various promotions, discounts, and exclusive offers. The company values customer loyalty and often rewards it with exclusive deals and early access to new collections. Customers can also subscribe to the newsletter to stay updated on the latest trends, promotions, and design inspiration.

Customer Reviews

Customer reviews play a significant role in showcasing the quality and reliability of The website features a section devoted to customer reviews, allowing shoppers to read real feedback from previous buyers. The reviews cover various aspects such as product quality, ease of installation, and customer service experiences. The overwhelmingly positive reviews highlight the satisfaction and trust customers have in, further reinforcing its reputation as a reputable and trustworthy retailer.

Community Involvement actively engages with its community through various initiatives and associations. The company collaborates with interior design influencers, bloggers, and industry professionals to create inspiring content, share design tips, and provide expert advice. also supports charitable causes and social responsibility projects, demonstrating their commitment to giving back to the community.

Shipping and Costs offers shipping to various locations, ensuring customers worldwide can enjoy their products. The shipping costs vary depending on the destination and weight of the order. While domestic shipping rates are generally reasonable, international shipping costs may be higher due to additional customs charges and logistics. The website provides an estimation of shipping costs during the checkout process, allowing customers to make informed decisions. strives to ensure timely and efficient delivery of orders, maintaining a high level of customer satisfaction.