Users Voice for Grammarly

16% users rated Terrible
0% users rated Poor
0% users rated Average
9% users rated Very Good
75% users rated Excellent
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Grammarly Overall rating
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User Interface
Quality

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Review article published on: 19 Oct 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 4.3 2.8 4.8 4.7 3.6 1.3
Nov 2022 5 2 4.9 3.8 4.4 1.4
Dec 2022 5 5 5 5 5 5
Mar 2023 4 5 4.8 4.2 4.1 1.4
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Detailed Grammarly Review by

Introduction

Grammarly.com is an online grammar and writing enhancement tool that helps users communicate more effectively through their written content. The tool is widely popular among writers, students, and professionals because of its ability to check for spelling, grammar, punctuation, and sentence structure errors while offering suggestions for corrections.

Pros and Cons

Pros:
  • Highly accurate in detecting and correcting errors
  • Uses AI-powered technology to offer insightful suggestions for improvement
  • Compatible with various devices and platforms
  • Offers a versatile range of writing styles to help users with technical, creative, and academic writing
Cons:
  • Requires a paid subscription to access all features
  • May not detect all errors, especially for niche language and style preferences
  • Cannot handle demands for more complex writing issues like coherence, logical flow, and argumentation.

User Experience

The platform is user-friendly, and the interface is designed to provide ease of use. With its simple multi-functional interface, users can concentrate on their writing without distraction. It works in combination with a variety of apps and software, including word processors (such as Microsoft Word), email providers, and web browsers like Google Chrome.

Pricing and Value for Money

Grammarly offers a range of pricing plans that cater to different budgets and user needs. Personal subscriptions start at $11 per month, with additional discounts for quarterly and annual subscriptions. Business subscriptions start at $12.50 per user per month for a minimum of three users. The price is reasonable for the number of features the user gets in return, and it adds value to the user experience by both enhancing quality and ensuring trustworthiness.

Alternatives

There are several other alternatives to Grammarly, including LanguageTool, Ginger Grammar Checker, and WhiteSmoke. The main difference between Grammarly and other tools is their offerings of sophisticated AI-driven algorithms to predict and enhance writing, while other writing tools require strict formulation of sentences rather than the flexibility that Grammarly provides.

Customer Service

Grammarly offers excellent customer service and support. Users can access user guides, video tutorials, and FAQs on the website. They can also contact customer support through email- or by using the chatbot on the website

Product Quality and Selection

Grammarly stands out among its competitors with its comprehensive suite of language enhancement tools; it offers suggestions that go beyond simple grammatical corrections. It is an ideal tool to improve readability, vocabulary choice, tone, and clarity, and is suitable for multiple environments such as writing, academia, business, and creative endeavors.

Website Usability

The Grammarly website is easy to navigate, and the UI is simple enough to navigate even for first-time users. Users can find the information they need on pricing, features, and contact support on the website.

Returns and Exchanges

Grammarly has a 7-day trial for users to test the functionality of the service before committing to a paid subscription. Careful consideration for obtaining longer subscriptions can be beneficial in obtaining discounts or deals. There is no return policy for Grammarly as it is a digital service.

Promotions and Discounts

Grammarly offers regular discounts and promotions on its pricing plans. Users can benefit from deals like quarterly or annual subscriptions that come with discounted rates. Grammarly also collaborates with popular educational institutions to offer discounts to students who sign up using their institutional email addresses.

Reputation

Grammarly has an excellent reputation for providing robust writing enhancement tools. It has a user base of over 20 million users and has established itself as a trusted and reliable tool for improving writing skills.

Payment Options and Loyalty Programs

Users can pay for Grammarly subscriptions using major debit and credit cards such as Visa, Mastercard, and American Express. There is no loyalty program currently offered to users.

Customer Reviews

Grammarly has a 4.5-star rating on the website, with users commending its accuracy and ease of use, among other features.

Community Involvement

Grammarly partners with reputable educational institutions to promote good writing practices in students. The company also provides a blog with a wealth of writing instruction and tips for writers at all levels.

Shipping and Costs

Grammarly doesn't require shipping, as it is a digital online product. The costs vary by subscription type and length, as outlined before.

Grammarly Recent User Reviews

User Rating

5 stars

25

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Reviewer Name: Alfredo Zamudio

Review Submission Date: 2022-12-15

Review Title: Great tool for properly writing in English
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Review Description: I am a Spanish Native speaker, but I use English a lot for business purposes. Grammarly helps me to improve most of my writing in English and gives me the certainty that what I am writing will express precisely what I want. It would be lovely if it can be available in other languages, such as Spanish or Portuguese.

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Reviewer Name: Hannah Maj Bruunsgaard Kemp

Review Submission Date: 2022-12-15

Review Title: it said that i wouldent be charge…
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Review Description: it said that i wouldent be charge again, but i have been charged for an whole year. DONT USE THIS

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Reviewer Name: Kate

Review Submission Date: 2022-12-15

Review Title: So good they fix my errors
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Review Description: So good they fix my errors I want to really thank and i will really want to know who made Grammarly since it is so awesome

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Reviewer Name: Monte C. Hoskins

Review Submission Date: 2022-12-14

Review Title: Grammarly workes great and has increased my writing productivity.
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Review Description: I never thought of myself as much of a writer, but that's what my new love saw in me, and by using Grammarly I have been setting new records not just with Grammarly but on Quora, writing to help others in relationships. According to Grammarly, I have written over 900,000 words since October 2022 and on Quora since December 2022 with over 300,000 readers to my answers.

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Reviewer Name: arianna

Review Submission Date: 2022-12-14

Review Title: Nice, but...
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Review Description: Look, this is not meant to denigrate any Grammarly user in any manner. The app overall is fantastic, I'm using Grammarly as I write this, but I have a few notes.For some reason, it thinks the correct phrases are incorrect and attempts to change them into something else. I know the personal dictionary is there, but it would be nice not to do all that work trying to dismiss it. As I said, the app is excellent. It can help you with shortening sentences and keeping the writing elegant. Just a few things are all.

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Reviewer Name: Jimmy Gann

Review Submission Date: 2022-12-13

Review Title: I never could spell good
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Review Description: I never could spell good, this makes a difference. I don:t mind sending tex messages thanks so much for your help Jimmy Gann

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Reviewer Name: Ingunn Pat-El

Review Submission Date: 2022-12-13

Review Title: Yeee!
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Review Description: Grammarly is fine but it's annoying how, if I don't want to pay, my grammar must suffer. Even as I am writing this review, I am told to pay for the premium account. I find it hard to concentrate on things when I am told to pay but otherwise, Grammarly is really good. My spelling has certainly improved since I got it. Still is annoying though

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Reviewer Name: Russell

Review Submission Date: 2022-12-12

Review Title: Helps With Crafting Emails
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Review Description: Primary Use: Work/ Emails / Drafting I would consider myself above average when it comes to written and spoken communication in English. But we are all human and mistakes happen, sometimes that umpteenth email just feels like drudgery. Grammarly helps me ensure that I am crafting communique in a manner that conveys what I want.

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Reviewer Name: Laury McClellan

Review Submission Date: 2022-12-12

Review Title: Grammerly can be King in both your spelling, & life experiencesExpression of getting across what I…
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Review Description: Expression of getting across what I feel is very important to me, & I have been out of school a very long time, & spelling it corectly is key for me. Grammerly is exceptional in helping to use phrases, & words correctly. It also teaches over time that repetition in corrective writing will cause you to automatically remember the words I have misspelled & to spell them corectly on my own. Thank you Grammerly for enriching my life again!!!

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Reviewer Name: Athena Leigh Barba

Review Submission Date: 2022-12-11

Review Title: Don't change the free features
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Review Description: Correcting grammar and creating a structured flow in essays and emails has never been this quick! Thank you Grammarly, please don't get rid of the free features!