Grana Reviews

Voted Good (5/5)

18 Votes

36 Reviews

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In the Clothing Store category

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33% users rated Terrible
28% users rated Poor
0% users rated Average
0% users rated Very Good
39% users rated Excellent
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Z Z Leung
274 days ago

Good quality!

I recently stumbled upon Grana.com in my quest for finding high-quality clothing, and I must say, I'm thoroughly impressed. The clothes are not only beautifully designed but also incredibly durable. From the first touch, it's evident that the materials used are top-notch. What really sets Grana.com apart is the attention to detail. It's clear that they take great pride in their craftsmanship, and it shows in every stitch and seam. The fit is impeccable, and the clothes are designed to last, making them well worth the investment. I've lost count of the number of compliments I've received while wearing their pieces. Whether it's the softness of their cotton shirts or the elegance of their silk dresses, each item has a unique charm that's hard to find elsewhere. In addition to their exceptional quality, Grana.com also takes sustainability seriously. It feels good to support a brand that values ethical production practices and environmental responsibility. I appreciate knowing that I'm not only getting great clothes but also contributing to a greater cause. Overall, I can confidently vouch for Grana.com's commitment to delivering exceptional quality clothing. If you're looking for timeless pieces that are both stylish and sustainable, look no further. Grana.com has undoubtedly earned a loyal customer in me.
Z Z Leung
274 days ago

Transforming My Wardrobe: A Love Letter to Quality

Embracing grana.com was a transformative experience. Their dedication to quality radiates through every stitch, every fabric. As someone passionate about sustainable fashion, I was delighted to find pieces that not only looked good but felt good on my skin - a true testament to their commitment to excellence. With grana.com, I've curated a wardrobe that not only speaks to my style but also my values. Good quality? An understatement. Grana.com has elevated my standards, leaving me only wanting more.
A Annise Hui
274 days ago

Exceptional Quality and Timeless Style

Timeless Style and Exceptional Quality: A Customer's Journey with Grana.com From the moment I stumbled upon Grana.com, I knew I was in for a treat. Eager to freshen up my wardrobe with something special, I decided to take the plunge and order a few pieces. Little did I know, this decision would be the start of a wonderful relationship with a brand that values quality and style above all else. My initial impression of the clothing was one of awe. The items I received exceeded my expectations in every way. The quality was exceptional - each piece was well-crafted and exuded a sense of durability that is rare to find. I soon found myself reaching for my Grana pieces time and time again, and to my amazement, they still looked as good as new after many wears. I was left marveling at how a brand could create clothing that not only stood the test of time but also remained effortlessly chic with every wear. What truly won me over, beyond the exceptional quality, was the ease of care that came with these pieces. I've washed them countless times, and they have managed to retain their shape and color with unwavering steadfastness. This added convenience has made me a loyal fan of Grana, knowing that I can rely on their clothing to maintain their pristine condition no matter how often I wear them. It's the kind of reliability that is hard to come by in today's fast fashion world, and it's something I deeply cherish. Grana isn't just a brand to me; it's a reflection of my personal style and values. Their commitment to crafting timeless pieces that withstand the test of time is truly commendable. As I continue to build my collection with their clothing, I find myself not just purchasing garments but investing in a lifestyle that oozes sophistication and enduring elegance. For those seeking a brand that encapsulates exceptional quality, timeless style, and reliability, Grana.com is the answer. My journey with Grana has been nothing short of extraordinary, and I eagerly anticipate the unforgettable experiences that lie ahead with each new addition to my wardrobe. With deep-seated gratitude,
A Annise Hui
274 days ago

Unmatched Quality and Enduring Elegance: A Testimonial for Grana

Embarking on my fashion journey with Grana.com has been a revelation. The allure of exquisite craftsmanship and timeless allure drew me into a world where quality reigns supreme. Each garment I acquired exuded an air of sophistication and durability that surpassed my expectations. Wearing Grana's creations felt like donning a piece of everlasting elegance that transcended fleeting trends. The meticulous attention to detail in every stitch and fabric selection spoke volumes about the brand's commitment to excellence. I found myself reaching for my Grana pieces time and time again, marveling at how they stood the test of time. Despite numerous washes, their impeccable form and vibrant hues remained intact, a testament to the brand's unwavering dedication to both style and substance. The effortless maintenance of these garments only deepened my admiration for Grana. In a world where fast fashion prevails, Grana stands as a beacon of enduring quality and sophistication. My wardrobe has been forever elevated by the addition of these remarkable pieces, each one a treasure that I hold dear. Thank you, Grana, for infusing my style with unmatched quality and timeless allure.
T Tim Yosemite
288 days ago

Surprisingly good quality

As a first-time shopper at Grana, I was pleasantly surprised by the exceptional quality of the items I purchased for Father's Day. Despite my initial hesitation, the clothes arrived in perfect condition and exceeded my expectations. The craftsmanship and attention to detail truly shone through, making them perfect for daily wear. Grana's commitment to using high-quality fabrics and offering a minimalist design aesthetic truly resonated with me. I wholeheartedly recommend Grana to anyone looking for well-made essentials at a reasonable price. Their products have certainly won me over, and I look forward to future purchases with confidence. Sincerely,
T Tim Yosemite
288 days ago

An Unexpected Gem: A Father’s Day Gift Story

When I stumbled upon the grana.com website while searching for a Father's Day gift, I did not know what to expect. Placing an order, I hoped for the best and was pleasantly surprised by the outcome. The package arrived in perfect condition, showcasing the care taken by the team. Upon unwrapping the gift, I was struck by the quality of the clothes. The fabrics were not only soft but durable, perfect for everyday wear. This attention to detail and craftsmanship truly exceeded my expectations. I would highly recommend grana.com to anyone in search of minimalistic designs, top-notch fabrics, and all at a reasonable price point. The experience of finding such a gem in the vast digital landscape was truly rewarding, and I am so glad I took the chance. Grana.com has earned itself a loyal customer in me.
K Kristy Lau
300 days ago

Grana.com: Where Exceptional Quality Meets Timeless Style

Grana.com has completely transformed my wardrobe with its impeccable clothing line. The exceptional quality and timeless designs of their products have truly won me over. Each piece I purchased exudes a level of craftsmanship and attention to detail that is simply unmatched. Navigating their user-friendly website, seamless checkout process, and prompt delivery only added to the overall exceptional experience. Grana has set the bar high, and I am eagerly looking forward to indulging in their outstanding collection again. Keep up the great work!
K Kristy Lau
300 days ago

Grana Exceeds Expectations: A Shopper’s Delight!

As a seasoned customer of Grana.com, I continue to be impressed by their commitment to quality and design innovation. The unparalleled craftsmanship and attention to detail in each piece never fail to elevate my wardrobe. During my recent shopping spree with Grana, the seamless online experience from browsing to checkout was a breath of fresh air. The expeditious delivery of my order only added to the overall satisfaction of my purchase. Grana truly sets the bar high for customer satisfaction, and I eagerly look forward to my next shopping experience with them. Kudos on maintaining such high standards!
P Patrick Milburn
300 days ago

A good return to form

As a returning customer, I can confidently say that Grana has successfully maintained its exceptional quality even during these uncertain times. After a hiatus due to the pandemic, I was delighted to find that the Supima polo shirts I purchased were as impeccable as ever. The fear of a change in supplier vanished as I felt the familiar softness and perfect fit that I had come to love. What's more, when I had queries about the fitting and delivery, the customer service team promptly addressed all of my concerns with utmost efficiency. It's truly heartwarming to see a brand that not only delivers top-notch products but also prioritizes customer satisfaction. Thank you, Grana, for exceeding my expectations and providing a seamless shopping experience. I'm thrilled to be back and look forward to more fantastic purchases in the future.
P Patrick Milburn
300 days ago

Finding Comfort in Consistency

As a returning customer to grana.com, I recently made a purchase after a hiatus due to the pandemic. The moment I unwrapped the Supima polo shirts, a familiar reassurance washed over me – they were as impeccably crafted as I remembered. The softness and perfect fit that had initially won me over remained unchanged, easing my earlier concerns about any alterations in the supplier. What truly stood out during this transaction was the exceptional customer service. Having a few queries regarding the sizing and delivery, I reached out, and to my delight, the responses were prompt and informative. It's these small yet significant interactions that make a customer feel valued and appreciated. Reflecting on this experience, I can confidently say that grana.com has not only maintained its high-quality products but also excelled in customer care. Thank you for the seamless shopping experience that not only met but exceeded my expectations. Here's to many more satisfying purchases in the future!
D Denver Lizzy
820 days ago

Guess What I’m Doing?

As an avid holiday shopper, I recently had an unfortunate experience with grana.com that left me feeling disappointed and frustrated. Despite my usual early shopping habits, I learned the hard way about their strict 31-day return policy, complicated by their shipping and receiving operations based out of Hong Kong. When I reached out to their customer service, I encountered challenges in returning my items, which were unfortunately too small for the recipients. With a significant bill of $154, the lack of flexibility and conflicting information about a return label left me disheartened. This experience led me to reflect on the importance of exceptional customer service and a hassle-free return process, especially during the holiday season. Consequently, I made the decision to seek out alternative retailers that prioritize customer satisfaction and seamless returns. However, I still wanted to ensure that the original items found new homes and chose to donate them instead. As a result, I opted to purchase replacements from a different company that not only provided top-tier products but also demonstrated a commitment to outstanding customer service. My transition to a new retailer has shown me the stark contrast in experiences and has reaffirmed the value of a customer-centric approach. I hope that my experience serves as a helpful insight for others seeking a reliable and accommodating shopping experience, particularly during festive times. It's clear to me now that finding a company that truly values its customers can make all the difference in transforming a disappointing shopping journey into a satisfying one.
D Denver Lizzy
820 days ago

A Heartfelt Experience with Grana: A Lesson Learned

Embarking on my early Christmas shopping journey, I stumbled upon Grana.com. Eager to beat the holiday rush, I placed an order in October only to discover a policy that caught me off guard - NO RETURNS AFTER 31 DAYS! Feeling a mix of disappointment and frustration, especially with shipments coming from Hong Kong, I reached out to customer service with my concerns. Despite the challenges, the team made a one-time exception, allowing me to return the ill-fitting items at my expense. What unfolded next was a series of logistical hurdles, highlighting the complexities of international shipping. As I pondered over the $154 bill and the absence of the promised return label, a sense of unease settled in. Amidst explanations and discrepancies, I couldn't shake the feeling of a missed opportunity for a seamless shopping experience. Reflecting on alternative options offered by US-based retailers, known for quality products and exceptional customer service, a realization dawned on me. The decision was clear - it was time to part ways with Grana and seek solace elsewhere in the vast realm of online shopping. As I shifted my loyalty to a more reliable brand, I couldn't help but appreciate the smooth transactions and hassle-free returns that came with it. In the end, I chose to donate the misfit gifts, turning a potentially negative experience into a valuable lesson learned. Thank you, Grana, for the memories, the challenges, and the ultimate realization that customer satisfaction holds the key to a lasting relationship.
L Lila
1113 days ago

Terrible quality fabric

I cannot express how disappointed I was with the quality of the pants I purchased from grana.com. At first, I was thrilled with how well they fit and how sharp they looked. However, just a few months after getting them, I noticed the fabric was wearing thin, the seams were coming loose, and I ultimately had to get rid of them. Feeling disheartened, I left the other pair in my closet for a while, only to discover mold growing on them. I was shocked as they had not been exposed to any moisture and none of my other clothes had been affected. It was a frustrating and expensive experience, especially considering the initial investment I had made in these pants. I am hopeful that my feedback will prompt the company to address these quality issues. It's important for consumers to receive products of lasting value, especially when making a significant investment. I urge others to be cautious when considering purchases from grana.com, as the quality may not meet expectations. Despite my negative experience, I remain optimistic that the company will take steps to improve and ensure that others do not encounter the same issues in the future.
L Lila
1113 days ago

Exceptional Service Rescued my Wardrobe

I'd like to share my experience with grana.com, where exceptional service truly saved the day. Initially, I was disheartened by the quality of the fabric in the two pairs of work pants I purchased. Despite their initial appeal, within a few short months, one pair began showing signs of wear and tear, with seams unraveling and fabric thinning out. Disappointed, I reluctantly bid them farewell. The remaining pair sat untouched in my closet, only to be rediscovered with a startling surprise - mold! Shocked by this unwelcome development, especially considering the lack of exposure to moisture, I felt dismayed by the apparent lack of durability of my purchase. However, my perception of grana.com took a positive turn when I reached out to their customer service team. Their responsiveness and genuine concern were truly commendable. They promptly offered me a refund and were apologetic for the inconvenience caused. Their sincerity and willingness to rectify the situation not only restored my faith in their brand but also left me impressed by their dedication to customer satisfaction. While the initial disappointment of subpar quality lingered, the exceptional service I received in response to my concerns turned my experience around. Kudos to grana.com for their outstanding customer service that not only salvaged my wardrobe but also ensured that I will consider them for future purchases.
L LJ
1645 days ago

A Frustrating Returns Process, but Great Customer Service

I recently had an issue with returning an item to grana.com, and while the returns process was difficult, their customer service team really came through for me. I had ordered a T-shirt based on their sizing guide, but it turned out to be too big. When I reached out for an exchange, I was informed that exchanges weren't available and I would receive store credit instead. Although I was disappointed, the customer service representative kindly waived the £12 refund fee for me, which I really appreciated. While the returns process was inconvenient, the exceptional customer service made up for it. I may consider shopping with them in the future based on this positive experience.

Introduction:

Grana.com is an online retailer that specializes in providing high-quality, ethically sourced clothing at affordable prices. With a focus on timeless wardrobe staples and sustainable production practices, Grana has become a popular choice for fashion-conscious consumers who value both style and ethics.

Pros:

  • Wide selection of clothing items that are made from high-quality fabrics.
  • Commitment to ethical sourcing and sustainable production practices.
  • Affordable prices compared to other premium clothing brands.
  • Simple and user-friendly website design, making it easy to navigate and find desired products.

Cons:

  • Limited size range, particularly for plus-size consumers.
  • International shipping may result in longer delivery times and additional fees.
  • Occasional discrepancies in product sizing and fit.

User Experience:

Grana.com offers a seamless user experience with its intuitive website design and easy-to-navigate product categories. The search function allows users to quickly find desired items, and detailed product descriptions provide relevant information. The minimalist design aesthetic and high-quality product images enhance the overall user experience.

Pricing and Value for Money:

Grana offers competitive prices for its high-quality clothing items, making it an excellent option for those seeking value for money. While the prices may be slightly higher compared to fast-fashion brands, the exceptional quality and ethical production practices justify the investment.

Customer Service:

Grana is known for its exceptional customer service. They offer responsive and helpful support via email and live chat, ensuring that customers' inquiries and concerns are addressed promptly. The customer service team is knowledgeable and provides accurate information regarding product details, shipping, and returns.

Product Quality and Selection:

Grana maintains a high standard in both product quality and selection. The clothing items are made from premium fabrics that exhibit durability and comfort. Additionally, Grana's commitment to ethical sourcing ensures that customers receive items produced under fair working conditions.

Website Usability:

The Grana website is designed with a minimalist approach, focusing on ease of use and straightforward navigation. The simple yet elegant layout allows customers to find their desired products quickly. The website also provides detailed size charts and accurate product information, minimizing any potential confusion during the purchasing process.

Returns and Exchanges:

Grana offers a hassle-free returns and exchanges policy. Customers can return or exchange their purchases within a specified timeframe, provided the items are unworn and in their original condition. The process is straightforward, and Grana ensures prompt refunds or replacements.

Promotions and Discounts:

Grana occasionally offers promotions and discounts, allowing customers to enjoy additional savings on their purchases. These promotions include seasonal sales, limited-time offers, and exclusive discounts for loyal customers. Subscribing to the Grana newsletter keeps customers informed about these exciting opportunities.

Reputation:

Grana has earned a solid reputation for its commitment to ethical production, high-quality products, and exceptional customer service. Positive reviews and testimonials from satisfied customers further attest to its reliability as a trusted source of sustainable and stylish clothing.

Payment Options:

Grana accepts a variety of payment options, including major credit cards, PayPal, and Apple Pay. This flexibility ensures a convenient and secure payment process for customers, regardless of their preferred method.

Loyalty Programs:

Grana offers a loyalty program known as the "Granalog" to reward its frequent customers. Granalog members earn points for every purchase, which can be redeemed for discounts or exclusive offers. This program encourages customer loyalty and appreciation.

Customer Reviews:

Online customer reviews for Grana are generally positive, highlighting the brand's commitment to sustainability, product quality and the overall shopping experience. Customers appreciate the transparency in sourcing processes and the durability of the clothing items. Some reviews mention occasional sizing discrepancies, but Grana's helpful customer service remedies such issues promptly.

Community Involvement:

Grana actively engages in community involvement and supports social causes. They partner with various organizations to address environmental and social issues, demonstrating their commitment to making a positive impact beyond the fashion industry.

Shipping and Costs:

Grana offers worldwide shipping, though delivery times and costs may vary depending on the destination. International customers should be aware of potential additional fees, such as customs duties, which are beyond Grana's control. The website provides clear information regarding shipping costs and estimated delivery times for different regions.

In conclusion, Grana.com stands out as a reliable and trustworthy online retailer that combines fashion-forward clothing with ethical sourcing and sustainability. Its comprehensive selection of high-quality products, competitive pricing, user-friendly website, and excellent customer service contribute to its strong reputation in the fashion industry. With its commitment to transparency and community involvement, Grana remains a go-to choice for anyone seeking stylish and ethically produced clothing.