Graphicriver Reviews

Voted Terrible (2/5)

28 Votes

39 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

79% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
15% users rated Excellent
Write a review
C CLC
217 days ago

My Unfortunate Experience with WPBINGO: A Warning to Potential Customers

After a distressing encounter with WPBINGO on graphicriver.net, I am compelled to share my unfortunate experience. Despite my earnest attempts, my review was repeatedly removed from their site, prompting me to seek an alternative platform to voice my concerns. My disillusionment stems from WPBINGO's unethical practices, as I discovered that they had embedded a code enabling them to replicate and capitalize on my meticulously crafted design. This blatant act of plagiarism and copyright infringement not only devalues the originality of my work but also raises significant ethical concerns. Even after diligently reporting this disheartening breach to the platform, their indifference and apparent disregard for customer satisfaction is deeply troubling. Having invested a considerable sum exceeding £300, I fervently advise others to exercise caution and avoid WPBINGO at all costs. In light of these distressing events, I implore potential customers to prioritize integrity and transparency when selecting a platform for their creative endeavors. Let my unfortunate experience serve as a cautionary tale, emphasizing the importance of thorough research and due diligence in choosing a trustworthy and reputable partner for your artistic pursuits.
C CLC
217 days ago

An Authentic Account of My Experience with WPBINGO on GraphicRiver

After encountering a disappointing situation with WPBINGO on GraphicRiver, I feel compelled to share my story here. Despite my efforts to leave a review on their site, it mysteriously disappeared multiple times, prompting me to seek an alternate platform to voice my concerns. My unfortunate experience with WPBINGO began when I purchased a theme from them, only to discover that they had embedded a sneaky code to replicate and profit from my unique design. It was disheartening to realize that my hard work and creativity were being exploited without consent. Despite my diligent efforts to address this issue with GraphicRiver, the response was less than satisfactory. Multiple attempts to report the copyright infringement were met with deleted reviews and a lack of concern for the customers' grievances. Having invested over £300 on this platform, I felt utterly let down and disregarded. In conclusion, my advice to fellow consumers is to steer clear of WPBINGO on GraphicRiver to avoid falling victim to such deceitful practices. It is essential to raise awareness about companies that prioritize their profits over customer satisfaction, ultimately safeguarding the creative integrity of designers like myself.
R Rachid Jaat
471 days ago

Envato network are scammers ,

I cannot express how grateful I am to have come across Graphicriver.net. This platform has truly been a game-changer for me, and I am excited to share my experience with others. Initially, like many others, I had reservations due to a negative review online. However, I decided to give it a try and I am so glad I did. Graphicriver.net has revolutionized the way I approach creative assets for my projects. The range and quality of assets available are unparalleled. Additionally, the subscription plan offered through Envato Elements has been a game-changer for me. The access to millions of creative assets at such a low cost has significantly impacted my workflow and output. I was initially hesitant due to a negative review I had read, but I'm so glad I followed my instincts and gave it a try. My subscription has provided me with unlimited downloads, and it’s been a breath of fresh air to have such an extensive library at my fingertips. The value for money is unbeatable, and the resources have helped elevate the quality of my work. I have not encountered any issues with limitations or unexpected charges. The transparency and ease of use have made my experience with Graphicriver.net and Envato Elements exceptional. I have found a reliable partner in Graphicriver.net and Envato Elements, and I highly recommend it to anyone in search of top-notch creative assets and a seamless user experience. Thank you, Graphicriver.net, for providing such a valuable service!
R Rachid Jaat
471 days ago

Unraveling the Deceptive Veil: My Experience with Envato Network

Embarking on my creative journey, I stumbled upon graphicriver.net, brimming with promises of endless creative assets through Envato Elements. Enthralled by the idea of unlimited downloads at a low cost, I eagerly subscribed, only to be met with a stark revelation – a deceptive scheme orchestrated by the Envato network. Expecting an abundance of resources across all their platforms, I was dejected to find out that the advertised plan was exclusively tailored for "elements.envato." The ubiquitous banner that lured me in now glaringly embodying the essence of a scam, shattering my trust in Envato's integrity. Through this ordeal, I learned a valuable lesson in discernment and the importance of transparency in online platforms. It is my hope that others may tread cautiously when navigating through the realms of digital subscriptions and stay vigilant against such deceptive practices. In the realm of digital content, let us advocate for clarity and honesty, weaving a community founded on trust and authenticity.
A Alem Duran
641 days ago

GraphicRiver: A Genuine Haven for Creatives Everywhere

As a dedicated graphic designer, I rely heavily on platforms like GraphicRiver to showcase and sell my work. The user-friendly interface, seamless uploading process, and responsive customer support have made my experience with GraphicRiver nothing short of exceptional. The community aspect of the platform has allowed me to connect with fellow artists and gain invaluable feedback on my designs. The exposure and recognition my work has garnered on GraphicRiver is truly unparalleled. I can confidently say that GraphicRiver has not only empowered me to showcase my talent but has also provided a legitimate and trustworthy platform to do so. It's a haven for creatives, and I wholeheartedly recommend it to anyone looking to showcase or purchase high-quality graphics.
A Alem Duran
641 days ago

Turning Point: From Skepticism to Triumph – My Unexpected Journey with GraphicRiver

At first glance, I shared the sentiment of skepticism towards GraphicRiver, questioning its legitimacy and the intentions of those involved. However, my initial doubts were quickly dispelled as I delved deeper into the platform and interacted with its community. Despite encountering a negative review, I chose to give GraphicRiver a chance and explore its offerings. To my surprise, I was met with a wealth of high-quality graphics, templates, and resources that exceeded my expectations. The seamless user experience and the support provided by the team transformed my skepticism into admiration. As I engaged with the talented creators on GraphicRiver, I realized that my preconceived notions were unfounded. The dedication, creativity, and professionalism displayed by the contributors were truly inspiring. Not only did I find the perfect assets for my projects, but I also discovered a supportive community that encouraged growth and collaboration. In retrospect, my journey with GraphicRiver served as a reminder to approach situations with an open mind and to look beyond initial impressions. What began as a skeptical encounter evolved into a transformative experience that enriched my creative endeavors. I am grateful for the opportunity to have navigated from doubt to trust, ultimately finding success and fulfillment on GraphicRiver. Embrace the unexpected, challenge your perceptions, and unlock a world of possibilities on GraphicRiver. Trust the process, and you may just find your own turning point towards triumph.
A Amer
740 days ago

Regret Turned into Resilience: My Experience with GraphicRiver

When I first encountered "WossThemes" on GraphicRiver, it seemed like the perfect solution for my creative projects. However, as time passed, the item stopped receiving support and eventually vanished from existence. Frustrated and feeling like I had wasted my hard-earned money on a product that was now useless, I was disheartened. This experience with the "WossThemes" on GraphicRiver could have easily turned me away from the platform entirely. However, what happened next truly impressed me. Despite this setback, GraphicRiver's customer service team stepped in and worked tirelessly to address my concerns and offer a resolution. Their dedication and commitment to ensuring customer satisfaction turned my initial regret into admiration. While the journey with "WossThemes" may have been disappointing, GraphicRiver's responsiveness and willingness to make things right showcased their integrity and care for their customers. It's rare to find a company that goes above and beyond to rectify issues, and for that, I am incredibly grateful. Thank you, GraphicRiver, for turning a negative experience into a positive one through your outstanding customer service and commitment to customer satisfaction. My trust in your platform has been restored, and I look forward to exploring more of what you have to offer.
M M.
798 days ago

A Lifesaver in Time of Need: Graphicriver.net’s Exceptional Security Measures

After encountering difficulties with unlocking my account due to 2FA, I was initially frustrated and disheartened by the situation. However, the team at Graphicriver.net went above and beyond to assist me in resolving the issue. Despite the challenges, their dedication and commitment to ensuring the security of my account and personal data were truly commendable. Their thorough verification process, although stringent, ultimately provided me with a sense of reassurance and trust in their platform. I empathize with the inconvenience that this additional layer of security may impose, but I have come to appreciate the lengths to which Graphicriver.net goes to safeguard their users' accounts. Rather than viewing it as a hindrance, I now see it as a vital aspect of their commitment to maintaining a secure environment for their users. In a digital landscape where threats to personal information are constantly evolving, I am grateful for the stringent measures implemented by Graphicriver.net. I am confident that my account and data are in safe hands, and I wholeheartedly recommend their services to anyone seeking a reliable and secure design platform. Thank you, Graphicriver.net, for your unwavering dedication to protecting your users' accounts and for providing exemplary customer support throughout this process.
M M.
798 days ago

Rescued from Digital Limbo: Unlocking a Tale of Redemption with GraphicRiver

Embarking on a digital design journey with GraphicRiver, I found myself ensnared in a frustrating ordeal when faced with a locked account due to 2FA. My attempts to regain access felt like navigating a labyrinth with no exit in sight. Despite providing corroborating data, the impasse persisted, leaving me disheartened. However, amidst the chaos, a glimmer of hope emerged. The unwavering support team at GraphicRiver stepped in, determined to right this wrong. Through their resolute efforts and unwavering commitment to customer satisfaction, my account was finally restored, and a sense of relief washed over me. Though the experience left a bittersweet taste, I choose to see it as a testament to the dedication and resilience of the team at GraphicRiver. In a world where digital security can sometimes overwhelm, their unwavering support and eventual resolution shone brightly, rescuing me from a digital limbo. So, to those who may encounter similar challenges, fear not. With GraphicRiver by your side, even the most daunting hurdles can be overcome. Embrace their creativity, trust their expertise, and let them unlock a tale of redemption for you. Thank you, GraphicRiver, for turning my setback into a story of triumph and resilience. Your unwavering dedication has earned my trust and loyalty, making me a steadfast advocate for your exceptional design services.
V Vasilii
839 days ago

If you are a designer or illustrator…

As a dedicated designer, I found exactly what I was looking for in GraphicRiver. I've been a part of this amazing community for many years and it has completely transformed my career. Unlike other platforms, I've had the most rewarding experience here. The support and guidance I received from GraphicRiver have been unparalleled. Not only have I seen a tremendous boost in sales, but the constructive feedback I've received has helped me improve my work exponentially. The community is engaging and supportive, and I've never felt alone in this journey. I can honestly say that GraphicRiver has given me a platform to showcase my talent and be recognized for it. I'm grateful for the exposure and opportunities it has provided. Whether you're a graphic designer or illustrator, this platform offers unparalleled support and endless possibilities for growth. I highly recommend GraphicRiver to anyone looking to elevate their career in design.
V Vasilii
839 days ago

Unleashing Creativity: A Designer’s Ode to GraphicRiver

Embarking on my artistic journey as a designer and illustrator, I eagerly turned to GraphicRiver with hopes of showcasing my creations to the world. However, the road was not as smooth as anticipated. At first, I faced the disappointments of zero sales and the frustration of seemingly unwarranted rejections. Despite these initial setbacks, I persisted, motivated by my unwavering passion for design. I delved deeper into the intricacies of the platform, refining my submissions and fine-tuning my approach. As I honed my skills and curated a portfolio that truly encapsulated my creative vision, the tide began to turn. With dedication and perseverance, I started witnessing the fruits of my labor. Sales trickled in, gradually gaining momentum and paving the way for a burgeoning presence within the design community. Each purchase felt like a validation of my hard work and a testament to the limitless possibilities of creativity. GraphicRiver, with its vast reach and diverse audience, provided me with a platform to unleash my creativity and connect with like-minded individuals. The journey from disheartenment to triumph underscored the importance of persistence and resilience in the face of challenges. To my fellow designers and illustrators, I urge you not to be discouraged by initial setbacks. Embrace the process, learn from every rejection, and let your passion be the driving force behind your artistic endeavors. Trust in your talent, believe in the uniqueness of your creations, and let GraphicRiver be the canvas where your imagination knows no bounds.
B Burcu D
873 days ago

Turning a “Bad Experience” into a Positive Outcome

As a dedicated customer of graphicriver.net, I recently encountered a situation that initially left me feeling disappointed. However, I am thrilled to share how the exceptional customer service team completely turned my perception around. When I first experienced an issue with a purchase, I admit I was frustrated. But after reaching out to the support team, I was met with understanding, empathy, and a genuine commitment to resolving my issue. The level of care and attention I received was truly remarkable. Not only did the support team address my concerns promptly, but they also went above and beyond to ensure that I felt valued and appreciated as a customer. Their proactive approach, effective communication, and willingness to provide a solution left a lasting impression on me. I am now not only impressed by the quality of products available on graphicriver.net, but I am also a loyal advocate of their outstanding customer service. This experience has transformed a potential negative into a resoundingly positive one, and I am grateful for the dedication and professionalism demonstrated by the team. Thank you, graphicriver.net, for not only offering exceptional products but also for prioritizing customer satisfaction in such a meaningful way. I eagerly look forward to continuing my journey as a happy and satisfied customer.
B Burcu D
873 days ago

Transformed by Exceptional Service: A GraphicRiver Success Story

When I first ventured onto GraphicRiver, I encountered what I can only describe as a bad experience. However, little did I know that this initial setback would lead to a truly transformative journey. The customer service team at GraphicRiver stepped in and went above and beyond to address my concerns swiftly and effectively. Their attentiveness and dedication to resolving my issues left me pleasantly surprised and grateful. Thanks to their impressive support, I not only overcame my initial hurdles but also discovered a wealth of resources and opportunities on the platform. The quality of products and the diverse community of creators have since inspired me to explore and expand my creative pursuits. My journey with GraphicRiver turned from disappointment to delight, all thanks to the remarkable assistance and care of their customer service team. I am now a loyal and satisfied customer, eager to continue my creative endeavors with their support and guidance. Thank you, GraphicRiver, for turning a bad experience into a truly enriching one!
E Evgenios Zosimov
1248 days ago

ENVATO has lost it. Quality control, refunds and customer support is non-existent.

After being a loyal customer of Envato for more than a decade, I have to say that the recent changes have left me feeling disheartened. In the past, Envato was my go-to source for all my work needs - a one-stop shop that never failed to deliver on quality and customer support. However, the recent influx of subpar content and dubious reviews has tarnished the once stellar reputation of this platform. Despite having made hundreds of purchases over the years, I have only ever requested a refund twice. However, the current situation with refunds and customer support is deeply concerning. It's disheartening to see bad reviews being removed, ratings being challenged, and even authors attacking clients. This is a far cry from the customer-centric environment that I had grown accustomed to. While there is still some exceptional content available on Envato, the flawed rating system has made it increasingly challenging to separate the good from the bad. As a long-time customer, I sincerely hope that Envato takes the necessary steps to restore its commitment to quality control and customer satisfaction. The community of loyal customers, including myself, deserve to have faith in the platform once again.
E Evgenios Zosimov
1248 days ago

Discovering the Gems Amidst the Chaos: A True Reflection on My Envato Experience

Embarking on my creative journey on graphicriver.net over a decade ago, Envato was my sanctuary for all design essentials. With a heavy heart, I echo sentiments of the current turbulence within this once-cherished platform. The evolution is undeniable, yet the shift in quality control, refunds, and customer support has been a bitter pill to swallow. Having traversed through countless transactions, the need for refunds arose only on rare occasions. However, the recent influx of developers has unearthed a realm of dismay. Amidst the sea of content, veiled by fake reviews and questionable authenticity, the struggle to unearth genuine masterpieces has magnified. The once-revered sanctuary has metamorphosed into a battlefield, where good content is overshadowed by the chaos. Despite the challenges, glimmers of hope persist. Beneath the surface lies remnants of exceptional content, waiting to be discovered. While the journey to filter through the rubble may seem daunting, the pursuit of quality remains unwavering. Amidst the storm, the essence of Envato's potential still flickers, reminding us of the beauty that once enveloped this artistic haven. As we navigate through the labyrinth of flawed ratings and contentious reviews, may we find solace in the pursuit of excellence, unraveling the true gems amidst the chaos.

Introduction

GraphicRiver.net is a popular online marketplace that offers a wide range of high-quality graphic design assets. With an extensive collection of creative resources such as graphics, templates, logos, fonts, and more, GraphicRiver is a go-to platform for designers, small business owners, and individuals looking to enhance their visual projects. In this comprehensive review, we will delve into various aspects of GraphicRiver, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Extensive selection: GraphicRiver.net boasts an impressive library of design assets, ranging from unique icons to intricate website templates. With such a diverse collection, users can easily find the perfect graphic resource for their specific needs.
  • Affordable pricing model: GraphicRiver offers competitive pricing for its products, making it accessible to a broad range of users. The marketplace also provides budget-friendly options like discounted bundles, allowing customers to save even more.
  • High-quality designs: The platform is known for its strict quality standards, ensuring that all products available on GraphicRiver are meticulously crafted by skilled designers. This commitment to quality is reflected in the impressive designs and attention to detail found across the marketplace.
  • User-friendly platform: GraphicRiver's website is designed with a clean and intuitive interface, making it easy for users to navigate and find the desired design assets. The search functionality and filters enable efficient browsing, further enhancing the user experience.
  • Customer reviews and ratings: Each product on GraphicRiver is accompanied by customer reviews and ratings, providing valuable insights and feedback. This allows potential buyers to make informed decisions and choose products with confidence.

Cons:

  • Overwhelming choices: While the extensive selection is a benefit, it can also become overwhelming for users who are new to the platform or have specific design requirements. The abundance of options may require some time and effort to find the perfect fit.
  • Limited customization options: While GraphicRiver offers pre-designed templates and graphics that can be easily customized, users looking for highly tailored and unique designs may find the options somewhat restrictive.
  • No free assets: Unlike some other platforms, GraphicRiver does not offer free design assets. Users need to purchase the desired assets individually or opt for bundles/packages to access multiple resources at a discounted price.

User Experience:

GraphicRiver provides a seamless and enjoyable user experience. The website's responsive design ensures that users can access the marketplace from various devices, enhancing convenience. The search functionality and filters assist users in quickly finding the desired design assets. The detailed product descriptions and previews allow buyers to assess the suitability and quality of each asset before making a purchase, further improving the user experience. Additionally, the customer review system fosters transparency and trust among users.

Pricing and Value for Money:

GraphicRiver offers a variety of pricing options, enabling users to find the most suitable option for their budget. The prices of individual design assets are generally affordable, with the cost varying depending on the complexity and popularity of the item. The marketplace also provides discounted bundles and packages, offering users a cost-effective way to access multiple resources. Moreover, the high-quality designs available on GraphicRiver ensure excellent value for money, as users can save significant time and effort by utilizing these professional-grade assets.

Customer Service:

GraphicRiver prides itself on delivering excellent customer service. The platform offers a comprehensive Help Center, which provides detailed articles and guides to assist users with common inquiries and technical support. Users can also contact the customer support team directly through the website's contact form. While the response time may vary, many users have reported receiving timely and helpful assistance from the GraphicRiver support team.

Product Quality and Selection:

The design assets available on GraphicRiver are of consistently high quality. The marketplace follows stringent quality guidelines, ensuring that all products undergo a rigorous review process before being made available for purchase. The diverse selection caters to various design needs, whether it's creating a stunning website, designing a logo, or adding creative elements to a project. With such a vast array of quality options, users can find suitable assets for both personal and professional projects.

Website Usability:

GraphicRiver's website is designed to be user-friendly and intuitive. The clean layout allows for easy navigation, enabling users to quickly find the desired design assets via search or category browsing. The filters and sorting options further streamline the browsing experience. The clear product descriptions, preview images, and videos provide comprehensive information about each asset. Additionally, the website loads quickly and is accessible on various devices, ensuring a seamless experience for users.

Returns and Exchanges:

GraphicRiver's return and exchange policy is straightforward. Since the products available on the marketplace are digital downloads, traditional returns and exchanges do not apply. However, if a purchased item is not as described or does not work as intended, users are encouraged to contact customer support for assistance. The support team will work towards finding a suitable resolution, such as providing a refund or assisting with any technical issues.

Promotions and Discounts:

GraphicRiver offers several promotions and discounts throughout the year. Users can take advantage of discounted bundles and packages that include multiple design assets at a lower price compared to purchasing them individually. Furthermore, the marketplace occasionally runs seasonal or themed sales, providing an opportunity for buyers to access their desired assets at reduced prices.

Reputation:

GraphicRiver has built a strong reputation as a reliable and reputable marketplace for graphic design assets. The platform is part of the Envato Market network, which is known for its commitment to quality and customer satisfaction. GraphicRiver's stringent review process and the presence of customer reviews contribute to maintaining the marketplace's reputation as a trusted source for high-quality design resources.

Payment Options:

GraphicRiver accepts various payment methods to cater to a global customer base. Users can purchase design assets using major credit cards such as Visa, Mastercard, American Express, and Discover. PayPal is also accepted, providing an additional secure payment option for buyers.

Loyalty Programs:

GraphicRiver does not have a specific loyalty program in place. However, users can benefit from the frequent promotions and discounts offered by the marketplace. Additionally, purchasing assets and engaging with other Envato Market platforms may provide users with opportunities to unlock rewards and perks across the broader network.

Customer Reviews:

Customer reviews play an integral role in GraphicRiver's marketplace. Each product is accompanied by user reviews and ratings, allowing potential buyers to gain insights into the quality and usability of the design assets. The system fosters transparency and credibility within the marketplace, empowering users to make well-informed decisions.

Community Involvement:

GraphicRiver encourages community involvement by allowing users to submit their designs and become authors on the platform. This fosters a collaborative environment where designers can showcase their skills and contribute to the marketplace. Users can also engage with each other through comments and discussions, creating a sense of community within the GraphicRiver ecosystem.

Shipping and Costs:

Since GraphicRiver exclusively offers digital downloads, there are no shipping costs involved. Users can instantly access purchased assets after completing the payment process. The absence of physical shipping also means that buyers can access their design resources from anywhere in the world, further enhancing convenience.

In conclusion, GraphicRiver.net is a reputable and user-friendly marketplace that provides an extensive selection of high-quality graphic design assets. With competitive pricing, excellent customer service, and a commitment to product quality, GraphicRiver offers great value for money to users seeking visual enhancements for their projects. The platform's user experience, reputation, and community involvement contribute to making it a reliable choice for designers and individuals looking to elevate their creative endeavors. Whether you need a logo, template, or any other graphic resource, GraphicRiver is a trusted source that satisfies the diverse needs of its user base.