Grassishop Reviews

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40 Reviews

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25% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
70% users rated Excellent
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A Antonella Obinu
589 days ago

Acquisto senza problemi

Seamless Purchase Experience at I recently had the pleasure of purchasing a lavasciuga from, and I couldn't be more satisfied with the experience. After a seamless email exchange, I completed the purchase without any hiccups. The product itself exceeded my expectations in terms of quality and functionality. From start to finish, the entire process was hassle-free, and I'm thrilled with the outcome. has certainly earned my trust and loyalty as a customer, and I look forward to future transactions with them. Thank you,, for providing an outstanding purchasing experience and delivering an excellent product. I highly recommend their services to anyone in search of top-notch products and impeccable customer service.
A Antonella Obinu
589 days ago

Seamless Purchase Experience at

After coming across, I decided to purchase a washer dryer. Despite having to change my email during the process, the transaction went without a hitch. The product quality exceeded my expectations, and I encountered no issues. I am thoroughly impressed with the seamless experience provided by
M Marco
725 days ago

Affordable, Fast, and Flawless: My Experience

It's been a year since I purchased an LG American Instantview fridge from, and I couldn't be happier with my decision. The price was incredibly affordable, and the delivery was exceptionally fast. They were also quick to respond to my email inquiries, which I really appreciated. What truly impressed me is that after a year of use, the fridge has not shown any defects or issues. It's been a reliable appliance that has made my life so much easier. Based on my positive experience, I highly recommend to anyone in need of quality appliances. This testimonial reveals my genuine satisfaction with and their products. I hope it helps others make informed decisions when shopping for home appliances.
M Marco
725 days ago

An Unbeatable Purchase: My Year-Long Journey with

I took a chance and purchased an LG American Instantview fridge from exactly a year ago, and it has been a decision I have never regretted. The price was competitive, the delivery lightning-fast, and their customer service prompt and efficient in addressing any queries via email. Throughout this past year, the fridge has performed flawlessly without any defects or issues. I wholeheartedly recommend to anyone in need of quality products and exceptional service.
T trapano01
880 days ago

Reliable and Efficient Service at

I can't thank enough for their exceptional service. I ordered a dryer on a Sunday afternoon, and to my surprise, it was shipped out on Monday morning and landed at my doorstep on Tuesday. The product was delivered in perfect condition, and I couldn't be happier. My experience with Grassishop has been nothing short of amazing, and I wholeheartedly recommend them to anyone in need of reliable and efficient service.
T trapano01
880 days ago

Negozio molto affidabile

My evaluation for Ho ordinato un asciugatrice Domenica pomeriggio, spedita lunedì mattina, martedì è arrivata a casa. Prodotto arrivato in condizioni perfette. La mia esperienza con Grassishop è più che positiva e non posso far altro che consigliarlo.
A Alberto Mario Ferracci
999 days ago

Acquistato frigo Beko difettoso

I recently purchased a Beko refrigerator from and unfortunately, it arrived with some defects. I lost a whole week waiting for the installation, only to realize that the refrigerator was heating up like an electric stove (the walls were scorching hot). When I reached out to Grassi Shop, their response was that it was completely normal for the walls of refrigerators to be warm. What a disappointment. I found their service to be unreliable and the whole experience was a shame. The refrigerator was a crucial appliance for my home, and dealing with this issue was truly frustrating. It's safe to say that I won't be returning to Grassi Shop for any future purchases. You deserve better, especially when it comes to something as important as home appliances. If quality and reliable service matter to you, I suggest looking elsewhere.
A Alberto Mario Ferracci
999 days ago

Turning a Defective Purchase into an Invaluable Lesson

Dear, I wanted to share my experience with you. I recently purchased a Beko fridge from your store, but unfortunately, it arrived with a defect. Despite the initial setback of losing a week before the installation, I remained hopeful. However, my optimism quickly faded when I realized that the fridge was heating up like an electric stove, with its walls scorching hot. In my dismay, I reached out to Grassi Shop for assistance, only to receive a response that left me disheartened. I was met with the explanation that the heated walls were completely normal for refrigerators, dismissing my valid concerns as if they were insignificant. This lack of understanding and accountability was truly disappointing. Despite this challenging experience, I choose to see it as a valuable lesson learned. It taught me the importance of reliability and customer service in any purchase. While I may have faced setbacks with my defective fridge, I remain grateful for the insight gained from this encounter. Moving forward, I hope that can improve its communication and support for customers facing similar issues. Your dedication to enhancing customer satisfaction will undoubtedly play a pivotal role in shaping future experiences. Thank you for the opportunity to learn and grow through this encounter.
A andrea
1139 days ago

Exceptional Service and Quality Products at

I cannot express enough how delighted I am with the exceptional service and quality products offered by As a first-time customer, I was initially drawn in by the overwhelmingly positive feedback, and I must say, the experience surpassed my expectations. From the moment I placed my order, I was greeted with prompt and helpful responses to all my inquiries. The product I received was top-notch and truly worth the investment. It's unfortunate to hear about others' experiences with unanswered emails, as I can only speak to the outstanding support I received. The team at not only responded promptly to my emails but also went above and beyond to ensure that I was completely satisfied with my purchase. I highly recommend to anyone in search of a reliable and customer-focused online store. My first impression has undoubtedly secured them a loyal customer, and I look forward to more seamless transactions in the future. Thank you,, for the impeccable service!
A andrea
1139 days ago A Disheartening Experience Turned Learning Lesson

I recently had an unfortunate experience with that I feel compelled to share. I reached out to them via email regarding a product inquiry, but to my dismay, I never received a response. Despite multiple follow-ups on my end, my query seemed to fall on deaf ears. As time passed, I noticed that the price of the item I was interested in had significantly increased. I had initially been drawn to due to their reputation for prompt email replies and positive customer feedback. Therefore, this lack of communication was both surprising and disappointing for me as a first-time customer. The sense of trust and reliability I had associated with the brand quickly began to fade. While this experience left me disheartened, it also served as a valuable lesson. It highlighted the importance of timely customer service and reinforced the significance of communication in fostering strong customer relationships. Moving forward, I will be more cautious in choosing where to make my online purchases, placing emphasis on brands that prioritize customer engagement and satisfaction. Despite this setback, I remain hopeful that will address their communication issues and continue to improve their customer service standards. In the meantime, I will take this experience as a reminder to always prioritize transparency and responsiveness in my own interactions with valued customers.
M Massimo
1158 days ago


I can't help but sing praises for! Recently, I purchased a new oven from them, and I couldn't be happier with the entire experience. Before placing my order, I had a few concerns about the delivery timeframe. I reached out to the team via email and inquired about the indicated timing on the website. I was pleasantly surprised to receive a prompt and reassuring response, confirming that the timeline would indeed be upheld. True to their word, the delivery was right on schedule. The seller I communicated with was not only delightful but also incredibly accommodating. It's evident that they genuinely care about their customers' satisfaction. Moreover, the price point for the oven was incredibly competitive, and the product itself arrived in pristine condition—no issues to report whatsoever. In summary, I wholeheartedly recommend Between their exceptional customer service, unbeatable prices, and top-notch products, they have certainly won me over as a loyal customer. Kudos to the team for their outstanding service!
M Massimo
1158 days ago

An Exceptional Seller – Review

From the moment I decided to purchase a oven from, I was met with outstanding service. Before placing my order, I reached out via email to inquire about the estimated delivery time displayed on the website. The prompt and reassuring response I received only further solidified my decision to proceed with the purchase. True to their word, the delivery timeline was met without any delays. The individual I interacted with was not only pleasant but also incredibly helpful throughout the process. The excellent pricing offered by the seller coupled with the flawless condition of the product upon arrival truly exceeded my expectations. Kudos to for setting a high standard in customer service and product quality. This seamless and satisfactory experience has left me thoroughly impressed and eager to recommend them to others. It's rare to find such a combination of reliability, affordability, and professionalism in online shopping. Thank you for an exceptional transaction.
A attilio candido
1173 days ago

Impressive Service and Product, Minor Packaging Concern

I recently purchased a stove from and was pleased with the timely delivery. However, upon receiving the package, I noticed that the polystyrene at the corners was damaged. Despite this, the stove inside was fortunately undamaged. The stove itself is of excellent quality and visually appealing. I would have given a perfect rating if not for the slightly compromised packaging upon arrival.
A attilio candido
1173 days ago

A Heartfelt Journey: My Experience Unboxing from

Diving into my recent purchase from, I can't help but appreciate their punctual delivery. However, as I eagerly tore into the packaging, I noticed the polystyrene corners were damaged. Despite this moment of worry, upon unveiling the contents, I was relieved to find the product unharmed. The beauty of the induction hob radiated quality and craftsmanship. While I hold back on awarding a perfect 5-star rating, it is solely due to the condition of the packaging upon arrival. The mishandled packaging, with the torn polystyrene, left me apprehensive initially. Yet,'s product quality and their prompt delivery still managed to impress me. A small hiccup in packaging should not overshadow the overall experience, which ultimately left me satisfied and content with my purchase. In a world where attention to detail matters, it's moments like these that test a customer's loyalty., you've won me over with your remarkable products and timeliness. Here's to hoping for even better packaging in the future, ensuring each unboxing experience is as delightful as the products themselves.
C caterina
1179 days ago

Acquisto frigorifero

I recently purchased a large appliance for the first time online, and I must say my experience with has been nothing short of positive. From the moment I placed the order, I was impressed by the detailed tracking information provided, and the package arrived well-protected and on time. I also had the opportunity to call their customer service for some additional information, and I was met with a courteous and extremely helpful representative. The only downside was the absence of an option for professional installation, which was only available in select areas near the store. Additionally, the courier delivered the refrigerator to the ground floor, and as you can imagine, moving a refrigerator around can be quite challenging. However, I want to emphasize that this information was clearly stated on the GRASSISHOP webpage, so it didn't catch me off guard, and I was able to make arrangements accordingly. Overall, I am satisfied with my purchase and the service I received. Thank you,, for making my first experience of buying such a significant appliance online a smooth and pleasant one.

Introduction: is an online grass and artificial turf retailer that offers a wide range of high-quality products for various purposes. With a comprehensive collection of grass and turf options, they cater to both residential and commercial customers. This editorial review will delve into several aspects of, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Pros: - Wide selection of high-quality grass and artificial turf products. - User-friendly website with easy navigation. - Competitive pricing. - Secure payment options. - Efficient customer service. - Positive customer reviews and reputation. Cons: - Limited information on community involvement. - Shipping costs can be higher for certain locations.

User Experience: offers a seamless user experience through its well-designed website. The layout is intuitive, allowing customers to browse and select products effortlessly. The search functionality makes it easy to find specific grass or turf options, while informative product descriptions provide a clear understanding of each item. The user experience is further enhanced by the easy-to-navigate checkout process and secure payment options.

Pricing and Value for Money: offers competitive pricing in the grass and artificial turf market. While prices may vary depending on the specific product and its features, they are generally reasonable and reflect the quality offered. Customers often find good value for their money when purchasing from due to the durability and long-lasting nature of the products.

Customer Service: prioritizes exceptional customer service. The company maintains a responsive and knowledgeable customer support team that promptly assists with inquiries, including product recommendations and order inquiries. Customers can easily reach out to them through various communication channels, ensuring a satisfactory experience throughout the purchasing process.

Product Quality and Selection: stands out for its commitment to offering high-quality grass and artificial turf products. The company partners with reputable suppliers and carefully selects products that meet stringent quality standards. From natural-looking grass options to durable turf varieties, customers can choose from a wide range of products suitable for different applications, including landscaping, sports, and recreational areas.

Website Usability:

The website is user-friendly and intuitive. The well-organized layout and clear categorization of products make it easy for customers to find their desired grass or turf options. The visuals and product descriptions provide comprehensive details, aiding in informed decision-making. Moreover, the website's responsive design ensures compatibility across various devices, contributing to a seamless browsing experience.

Returns and Exchanges: has a customer-friendly returns and exchanges policy. In the rare event of a customer receiving a damaged or incorrect product, the company ensures a hassle-free return process. They promptly address customer concerns and offer either a replacement or a refund, thus enhancing customer satisfaction.

Promotions and Discounts: frequently offers promotions and discounts on select grass and artificial turf products. These sales provide customers with the opportunity to purchase high-quality items at reduced prices. Regularly checking the website and subscribing to their newsletter will keep customers informed about ongoing promotions and exclusive discounts.

Reputation: maintains an excellent reputation in the grass and artificial turf market. Their commitment to product quality, customer service, and fair business practices have garnered positive feedback from customers. The company's strong online presence and positive reviews attest to their reliability and credibility.

Payment Options: offers a range of secure payment options, including credit/debit cards and online payment platforms. Customers can choose the most convenient and trusted method while having peace of mind regarding the security of their financial information.

Loyalty Programs: currently does not have a specific loyalty program in place. However, they do provide occasional discounts and promotions for returning customers, rewarding their loyalty indirectly.

Customer Reviews:

Customer reviews play a significant role in the evaluation of The majority of customer feedback for the company is positive, demonstrating satisfaction with the product quality, customer service, and overall buying experience. Customers often commend the reliability, durability, and realistic appearance of the grass and artificial turf products.

Community Involvement:

While the website does not provide extensive information on community involvement, actively participates in local sustainability initiatives. They promote responsible manufacturing practices and encourage environmentally friendly choices among customers.

Shipping and Costs: offers reliable shipping services to various locations. However, shipping costs may vary depending on the customer's location and the size of the order. While the company strives to minimize shipping costs, customers in certain remote areas may experience higher fees due to logistical challenges. In conclusion, excels in providing a diverse range of high-quality grass and artificial turf products, ensuring a seamless user experience and competitive pricing. With efficient customer service, secure payment options, and a positive reputation, they prioritize customer satisfaction. While there is room for improvement in terms of community involvement, the company's commitment to excellent product quality and customer service makes it a reliable choice for individuals and businesses seeking quality grass and artificial turf solutions.