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5% users rated Very Good
70% users rated Excellent
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Antonella Obinu
Acquisto senza problemi
Seamless Purchase Experience at GrassiShop.it I recently had the pleasure of purchasing a lavasciuga from GrassiShop.it, and I couldn't be more satisfied with the experience. After a seamless email exchange, I completed the purchase without any hiccups. The product itself exceeded my expectations in terms of quality and functionality. From start to finish, the entire process was hassle-free, and I'm thrilled with the outcome. GrassiShop.it has certainly earned my trust and loyalty as a customer, and I look forward to future transactions with them. Thank you, GrassiShop.it, for providing an outstanding purchasing experience and delivering an excellent product. I highly recommend their services to anyone in search of top-notch products and impeccable customer service. A
Antonella Obinu
Seamless Purchase Experience at Grassishop.it
After coming across Grassishop.it, I decided to purchase a washer dryer. Despite having to change my email during the process, the transaction went without a hitch. The product quality exceeded my expectations, and I encountered no issues. I am thoroughly impressed with the seamless experience provided by Grassishop.it. M
Marco
Affordable, Fast, and Flawless: My Grassishop.it Experience
It's been a year since I purchased an LG American Instantview fridge from grassishop.it, and I couldn't be happier with my decision. The price was incredibly affordable, and the delivery was exceptionally fast. They were also quick to respond to my email inquiries, which I really appreciated. What truly impressed me is that after a year of use, the fridge has not shown any defects or issues. It's been a reliable appliance that has made my life so much easier. Based on my positive experience, I highly recommend grassishop.it to anyone in need of quality appliances. This testimonial reveals my genuine satisfaction with grassishop.it and their products. I hope it helps others make informed decisions when shopping for home appliances. M
Marco
An Unbeatable Purchase: My Year-Long Journey with Grassishop.it
I took a chance and purchased an LG American Instantview fridge from grassishop.it exactly a year ago, and it has been a decision I have never regretted. The price was competitive, the delivery lightning-fast, and their customer service prompt and efficient in addressing any queries via email. Throughout this past year, the fridge has performed flawlessly without any defects or issues. I wholeheartedly recommend grassishop.it to anyone in need of quality products and exceptional service. T
trapano01
Reliable and Efficient Service at Grassishop.it
I can't thank Grassishop.it enough for their exceptional service. I ordered a dryer on a Sunday afternoon, and to my surprise, it was shipped out on Monday morning and landed at my doorstep on Tuesday. The product was delivered in perfect condition, and I couldn't be happier. My experience with Grassishop has been nothing short of amazing, and I wholeheartedly recommend them to anyone in need of reliable and efficient service. T
trapano01
Negozio molto affidabile
My evaluation for grassishop.it Ho ordinato un asciugatrice Domenica pomeriggio, spedita lunedì mattina, martedì è arrivata a casa. Prodotto arrivato in condizioni perfette. La mia esperienza con Grassishop è più che positiva e non posso far altro che consigliarlo. A
Alberto Mario Ferracci
Acquistato frigo Beko difettoso
I recently purchased a Beko refrigerator from grassishop.it and unfortunately, it arrived with some defects. I lost a whole week waiting for the installation, only to realize that the refrigerator was heating up like an electric stove (the walls were scorching hot). When I reached out to Grassi Shop, their response was that it was completely normal for the walls of refrigerators to be warm. What a disappointment. I found their service to be unreliable and the whole experience was a shame. The refrigerator was a crucial appliance for my home, and dealing with this issue was truly frustrating. It's safe to say that I won't be returning to Grassi Shop for any future purchases. You deserve better, especially when it comes to something as important as home appliances. If quality and reliable service matter to you, I suggest looking elsewhere. A
Alberto Mario Ferracci
Turning a Defective Purchase into an Invaluable Lesson
Dear grassishop.it, I wanted to share my experience with you. I recently purchased a Beko fridge from your store, but unfortunately, it arrived with a defect. Despite the initial setback of losing a week before the installation, I remained hopeful. However, my optimism quickly faded when I realized that the fridge was heating up like an electric stove, with its walls scorching hot. In my dismay, I reached out to Grassi Shop for assistance, only to receive a response that left me disheartened. I was met with the explanation that the heated walls were completely normal for refrigerators, dismissing my valid concerns as if they were insignificant. This lack of understanding and accountability was truly disappointing. Despite this challenging experience, I choose to see it as a valuable lesson learned. It taught me the importance of reliability and customer service in any purchase. While I may have faced setbacks with my defective fridge, I remain grateful for the insight gained from this encounter. Moving forward, I hope that grassishop.it can improve its communication and support for customers facing similar issues. Your dedication to enhancing customer satisfaction will undoubtedly play a pivotal role in shaping future experiences. Thank you for the opportunity to learn and grow through this encounter. A
andrea
Exceptional Service and Quality Products at grassishop.it
I cannot express enough how delighted I am with the exceptional service and quality products offered by grassishop.it. As a first-time customer, I was initially drawn in by the overwhelmingly positive feedback, and I must say, the experience surpassed my expectations. From the moment I placed my order, I was greeted with prompt and helpful responses to all my inquiries. The product I received was top-notch and truly worth the investment. It's unfortunate to hear about others' experiences with unanswered emails, as I can only speak to the outstanding support I received. The team at grassishop.it not only responded promptly to my emails but also went above and beyond to ensure that I was completely satisfied with my purchase. I highly recommend grassishop.it to anyone in search of a reliable and customer-focused online store. My first impression has undoubtedly secured them a loyal customer, and I look forward to more seamless transactions in the future. Thank you, grassishop.it, for the impeccable service! A
andrea
Grassishop.it: A Disheartening Experience Turned Learning Lesson
I recently had an unfortunate experience with Grassishop.it that I feel compelled to share. I reached out to them via email regarding a product inquiry, but to my dismay, I never received a response. Despite multiple follow-ups on my end, my query seemed to fall on deaf ears. As time passed, I noticed that the price of the item I was interested in had significantly increased. I had initially been drawn to Grassishop.it due to their reputation for prompt email replies and positive customer feedback. Therefore, this lack of communication was both surprising and disappointing for me as a first-time customer. The sense of trust and reliability I had associated with the brand quickly began to fade. While this experience left me disheartened, it also served as a valuable lesson. It highlighted the importance of timely customer service and reinforced the significance of communication in fostering strong customer relationships. Moving forward, I will be more cautious in choosing where to make my online purchases, placing emphasis on brands that prioritize customer engagement and satisfaction. Despite this setback, I remain hopeful that Grassishop.it will address their communication issues and continue to improve their customer service standards. In the meantime, I will take this experience as a reminder to always prioritize transparency and responsiveness in my own interactions with valued customers. M
Massimo
OTTIMO VENDITORE
I can't help but sing praises for grassishop.it! Recently, I purchased a new oven from them, and I couldn't be happier with the entire experience. Before placing my order, I had a few concerns about the delivery timeframe. I reached out to the team via email and inquired about the indicated timing on the website. I was pleasantly surprised to receive a prompt and reassuring response, confirming that the timeline would indeed be upheld. True to their word, the delivery was right on schedule. The seller I communicated with was not only delightful but also incredibly accommodating. It's evident that they genuinely care about their customers' satisfaction. Moreover, the price point for the oven was incredibly competitive, and the product itself arrived in pristine condition—no issues to report whatsoever. In summary, I wholeheartedly recommend grassishop.it. Between their exceptional customer service, unbeatable prices, and top-notch products, they have certainly won me over as a loyal customer. Kudos to the team for their outstanding service! M
Massimo
An Exceptional Seller – grassishop.it Review
From the moment I decided to purchase a oven from grassishop.it, I was met with outstanding service. Before placing my order, I reached out via email to inquire about the estimated delivery time displayed on the website. The prompt and reassuring response I received only further solidified my decision to proceed with the purchase. True to their word, the delivery timeline was met without any delays. The individual I interacted with was not only pleasant but also incredibly helpful throughout the process. The excellent pricing offered by the seller coupled with the flawless condition of the product upon arrival truly exceeded my expectations. Kudos to grassishop.it for setting a high standard in customer service and product quality. This seamless and satisfactory experience has left me thoroughly impressed and eager to recommend them to others. It's rare to find such a combination of reliability, affordability, and professionalism in online shopping. Thank you for an exceptional transaction. A
attilio candido
Impressive Service and Product, Minor Packaging Concern
I recently purchased a stove from grassishop.it and was pleased with the timely delivery. However, upon receiving the package, I noticed that the polystyrene at the corners was damaged. Despite this, the stove inside was fortunately undamaged. The stove itself is of excellent quality and visually appealing. I would have given a perfect rating if not for the slightly compromised packaging upon arrival. A
attilio candido
A Heartfelt Journey: My Experience Unboxing from Grassishop.it
Diving into my recent purchase from Grassishop.it, I can't help but appreciate their punctual delivery. However, as I eagerly tore into the packaging, I noticed the polystyrene corners were damaged. Despite this moment of worry, upon unveiling the contents, I was relieved to find the product unharmed. The beauty of the induction hob radiated quality and craftsmanship. While I hold back on awarding a perfect 5-star rating, it is solely due to the condition of the packaging upon arrival. The mishandled packaging, with the torn polystyrene, left me apprehensive initially. Yet, Grassishop.it's product quality and their prompt delivery still managed to impress me. A small hiccup in packaging should not overshadow the overall experience, which ultimately left me satisfied and content with my purchase. In a world where attention to detail matters, it's moments like these that test a customer's loyalty. Grassishop.it, you've won me over with your remarkable products and timeliness. Here's to hoping for even better packaging in the future, ensuring each unboxing experience is as delightful as the products themselves. C
caterina
Acquisto frigorifero
I recently purchased a large appliance for the first time online, and I must say my experience with grassishop.it has been nothing short of positive. From the moment I placed the order, I was impressed by the detailed tracking information provided, and the package arrived well-protected and on time. I also had the opportunity to call their customer service for some additional information, and I was met with a courteous and extremely helpful representative. The only downside was the absence of an option for professional installation, which was only available in select areas near the store. Additionally, the courier delivered the refrigerator to the ground floor, and as you can imagine, moving a refrigerator around can be quite challenging. However, I want to emphasize that this information was clearly stated on the GRASSISHOP webpage, so it didn't catch me off guard, and I was able to make arrangements accordingly. Overall, I am satisfied with my purchase and the service I received. Thank you, grassishop.it, for making my first experience of buying such a significant appliance online a smooth and pleasant one.
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