Users Voice for Greatergood

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Greatergood Overall rating
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Review article published on: 12 Apr 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.3 4.8 4.1 1.7 1
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Greatergood Review by

Introduction is an online store that collaborates with various organizations to raise money for important causes. The company was founded in 1999 and has since raised more than $60 million for charity. With a wide selection of products ranging from jewelry to home decor, offers a unique shopping experience with a meaningful purpose. But is the right choice for you? Let's dive deeper into this editorial review.

Pros and Cons

  • Offers a variety of products that support important causes
  • User-friendly website with easy navigation
  • Products are reasonably priced
  • Free shipping on orders over $99
  • Has a loyalty program for customers
  • Provides a satisfaction guarantee and hassle-free returns
  • Limited selection compared to other online retailers
  • Shipping costs are high for orders under $99
  • Products may not be of the highest quality
  • Customer service can be slow to respond

User Experience offers an intuitive website with clear categorization and search functions. The website is easy to navigate and provides detailed product descriptions, reviews, and images. Moreover, the company’s support for charity encourages customers to buy more and feel good about their purchases.

Pricing and Value for Money

Products on are reasonably priced, and the company often offers discounts and promotions. However, shipping costs for orders under $99 can be quite high. Nonetheless, the support for charities with each purchase makes the value of the products much greater and impactful.


There are several online retailers similar to, such as Walmart and Amazon, but their support for charitable causes is limited. Conscious consumers could try shopping from Ten Thousand Villages or B Corp certified fair trade companies to find similar thoughtful purchases and high-quality products.

Customer Service’s customer service can be slow to respond at times, but they have a satisfaction guarantee and hassle-free returns. The website also has a FAQ section and the customer service team can be reached via email or phone.

Product Quality and Selection has a wide range of products, including jewelry, home decor, and apparel, but the selection is limited compared to other online retailers. The quality of the products may not always be the highest, but the value of supporting important causes makes up for it.

Website Usability is user-friendly with easy navigation and a fast-loading website. The website allows customers to quickly find products and make purchases, but the design may not be as modern as some others.

Returns and Exchanges offers a satisfaction guarantee and hassle-free returns within 90 days of purchase. Returns are credited back to the original method of payment or exchanged for another item of equal value.

Promotions and Discounts

The company often offers promotions and discounts, such as a percentage off a purchase or free shipping on orders over a certain amount. Customers can sign up for the company’s email newsletter to receive updates on upcoming sales and promotions.

Reputation has a reputable history of supporting important charitable causes for over 20 years. The company has received positive feedback from customers and is considered a trustworthy retailer.

Payment Options accepts several payment options, including credit card and PayPal, making it convenient for customers to make purchases.

Loyalty Programs has a loyalty program called "Greater Rewards" that allows customers to earn points on purchases and redeem them for discounts on future purchases.

Customer Reviews has a section on its website where customers can leave reviews, which can be helpful for future shoppers in deciding what to buy. Generally, customer reviews are positive, but there may be some negative reviews regarding the quality of products.

Community Involvement is heavily involved in community charity events, donations and grants for social good. In addition to supporting charitable efforts with product purchases, the company also offers customers the ability to donate directly to specific causes.

Shipping and Costs offers free shipping on orders over $99, but shipping costs vary for orders under $99. Shipping times can take 7-10 business days for domestic orders, and while offers international shipping, additional shipping fees apply.


Overall, is an excellent choice for customers looking to make a positive impact with their purchase. The products are reasonably priced, and the support of charitable causes adds significant value to the purchase. Although the selection may be limited compared to other online retailers, the user-friendly website and hassle-free returns policy make it a good option for conscious consumers.