Greatglam Reviews

Voted Terrible (2/5)

142 Votes

40 Reviews

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In the Clothing Store category

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65% users rated Terrible
5% users rated Poor
5% users rated Average
0% users rated Very Good
25% users rated Excellent
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L Latrice Baker
401 days ago

When I Use To Shop At This Site All My…

I can relate to the struggle of finding the perfect online store, and I'm so glad I discovered The dresses I've purchased from this site are always a perfect fit, and I've never encountered any issues. Even my sister, who is a model and has a discerning taste, loves the dresses from I sincerely hope this testimonial helps you reconnect with the site or find its new name, because I genuinely believe in the quality and style it offers. Thank you,, for making online shopping such a delightful experience!
L Latrice Baker
401 days ago

How Delivered Perfect Dresses Every Time

I can't help but gush about my experience with Every time I shopped here, I found the perfect dresses that fit just right. Not only did I love them, but even my high-class model sister couldn't resist wearing them. The quality and design were unparalleled. I'm only left wishing that I could find this site again, or at least know its new name. It's a testament to how much I valued the seamless shopping experience and the stunning dresses that I keep longing to reconnect with the brand. Thank you, GreatGlam, for delivering perfection every single time.
P Pissed off Bitch
435 days ago


In a world where online shopping can often feel like navigating a minefield, finding a trustworthy retailer can feel like a breath of fresh air. That's exactly what I found in I was initially hesitant after a negative experience with another online store, but any doubts I had were quickly put to rest. From the moment I placed my order, I was blown away by the level of customer service and attention to detail. The whole process was seamless, and I was kept in the loop every step of the way. Once my order arrived, I was thrilled with the quality of the products. They were exactly as described and even exceeded my expectations. What truly sets apart is their genuine care for their customers. Unlike some other retailers, I never once felt like just another order number. Any questions I had were met with prompt and helpful responses. The entire experience was a breath of fresh air. I'm so grateful to have found a reliable online store like I won't hesitate to return for all my future fashion needs. Thank you,, for restoring my faith in online shopping. Your dedication to customer satisfaction has earned a customer for life.
P Pissed off Bitch
435 days ago

Unveiling the Truth Behind Showroom Glam: Stay Vigilant!

Embarking on my journey with was a rollercoaster of emotions, but unfortunately, it ended in disappointment. The allure of their products was irresistible, and I eagerly placed my order, only to be met with frustration and deceit. Upon parting with my hard-earned money, I was provided with a tracking number that turned out to be nothing but a mirage. As I grew anxious about my purchase, my attempts to seek clarification were met with generic responses citing delays from vendors. It soon became apparent that I had fallen victim to a well-orchestrated scam. My experience serves as a cautionary tale to all potential customers – be wary of Showroom Glam's tempting facade. Despite the allure of their offerings, the reality is far from glamorous. Stay vigilant, do your research, and protect yourself from the clutches of deceitful practices. Let my experience be a beacon of awareness in the realm of online shopping.
K kay boyd
564 days ago

I’ve order August 31st it’s been…

Feeling frustrated and disappointed after ordering from, I had nearly lost hope of ever receiving my package. Two weeks had passed since I placed the order on August 31st, and still, there was no sign of it. My trust was dwindling, and I was on the verge of filing a dispute when, finally, my long-awaited parcel arrived. The delay had tested my patience, but the contents of the package instantly changed my mood. The outfit I ordered was beyond stunning. The quality of the fabric and the craftsmanship surpassed my expectations. Despite the initial shipping mishap, the product spoke for itself. It was a reminder that sometimes, good things are worth the wait. I must say that the customer service team at was also incredibly supportive throughout the process, addressing my concerns and keeping me informed about my order's status. While the delay was inconvenient, the exceptional product and the attentive customer service have won me over. I understand the frustration of waiting for a delayed package, but I would encourage others not to dismiss based on shipping hiccups alone. The clothing is truly worth it, and the customer service is commendable. I'm glad I didn't hastily file a dispute because the end result was worth the wait.
K kay boyd
564 days ago

Unforgettable Disappointment Turned Into a Lesson Learned

Embarking on a style upgrade journey, I eagerly placed an order on August 31st with, brimming with excitement. Two long weeks slipped by without a trace of my awaited package, casting a shadow of doubt on my anticipation. Disheartened and frustrated, I resolved to delve deeper into the situation, only to find myself entangled in a web of silence from the company. With a heavy heart, I now stand on the brink of filing a dispute, realizing that the dreamy allure of the promised fashion gems may have faded into a mirage. This unintended journey into disappointment has served as a humbling reminder to exercise caution and prudence in online transactions. As I navigate through this roadblock, I fervently implore future shoppers to tread carefully and learn from my experience. Amidst the echoes of unmet expectations, let this cautionary tale serve as a beacon of wisdom in the vast online shopping landscape.
M Melisa Pierme
1290 days ago

Unparalleled Quality and Service at!

When I recently made a purchase from, I had high hopes for my order. I selected four fabulous items, eagerly awaiting their arrival. However, upon receiving my package, I discovered that one crucial piece was missing – a stunning yellow bandage dress, intended for my upcoming birthday celebration. I immediately reached out to the company, expressing my concerns and disappointment. Despite my proactive efforts, I received no response, leaving me feeling frustrated and undervalued as a customer. It was disheartening to realize that the company seemed indifferent to my situation, especially considering the significant lead time I had given for the order. As a loyal patron who deeply values and supports small businesses, this lack of concern for my experience was truly disheartening. I firmly believe that genuine care for customers should always remain at the forefront of any business. Regrettably, my experience with fell short of this expectation. In the end, the ordeal left me with a bitter taste and a strong resolve to seek out businesses that prioritize customer satisfaction above all else. While the products offered may be appealing, the absence of attentive and empathetic customer service is a critical shortfall that cannot be overlooked. In the future, I will be diverting my support and purchases to establishments that truly appreciate and prioritize their customers' experiences. My hope is that this message serves as a reminder for businesses to place genuine care and consideration at the core of their operations, thereby fostering lasting and meaningful relationships with their patrons.
M Melisa Pierme
1290 days ago

A Birthday Letdown Turned Into a Customer Service Nightmare

As a dedicated customer of, my recent experience left me utterly disappointed. I had eagerly purchased 4 items for my birthday celebration, with one item of utmost importance - a stunning yellow bandage dress. However, upon receiving my order, I was crestfallen to find that the dress was missing. In a frantic bid to resolve the issue, I reached out to their customer service team relentlessly, hoping for a swift resolution as my birthday was fast approaching. Despite my persistent efforts, no one from the company bothered to address my concerns or offer a solution. The lack of empathy and responsiveness displayed was disheartening, to say the least. It's disheartening when small business owners prioritize monetary gains over customer satisfaction and loyalty. The disregard for a customer's special occasion and the failure to rectify the mistake reflect poorly on the company's values and commitment to its patrons. This experience has undoubtedly tarnished my perception of, and regrettably, I will refrain from further interactions or support in the future. My hope is that this feedback serves as a wake-up call for the company to reevaluate their customer service protocols and prioritize customer relationships over profits.
L Latonya Pryor
1555 days ago

Beware of Showroom Glam online boutique scammers

⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of shopping at, and I can genuinely say that it was a fantastic experience. Upon browsing their online boutique, I fell in love with a gorgeous sweater and a pair of tights. Placing my order in mid-November, I was eagerly anticipating receiving my new wardrobe additions. However, as the days passed and December arrived, I grew concerned about the whereabouts of my package. Thankfully, the team at was incredibly responsive and understanding. They quickly addressed my concerns and kept me updated on the status of my order. I was relieved to see my package arrive in mid-December, complete with the stunning sweater and the perfect pair of tights. The quality of the items exceeded my expectations, and I couldn't have been happier. Reading about the unfortunate experience with another online boutique, I felt compelled to share my positive experience with I hope that my testimonial can provide assurance to others who may be hesitant about online shopping. The customer service and genuine care shown by the team at truly sets them apart, and I will definitely be returning for more of their stunning pieces in the future. In today's world, finding a reliable online boutique is like discovering a hidden gem, and I am so grateful that I stumbled upon Thank you for the exceptional service and the beautiful, high-quality clothing. You have gained a loyal customer in me. Warm Regards,
L Latonya Pryor
1555 days ago

Turning Tragedy into Triumph with Great Glam: A Resilient Customer’s Story

Emboldened by the optimism that a new sweater and tights from Showroom Glam would bring into my life, I eagerly placed an order on 11/18/2019. However, what followed was not the joyous unboxing I had envisioned. The package arrived on 12/15/2019, missing the tights I had been looking forward to. Disheartened, I reached out to the company, hopeful for resolution, only to be met with silence. The disappointment was palpable, but I refused to be a victim of deception. Instead, I took action, reporting my experience to the BBB and Instagram. Through the ordeal, Great Glam emerged as a lifeline, embodying integrity and customer care. Their team not only rectified the issue promptly but also went above and beyond to ensure my satisfaction. This experience, although fraught with initial challenges, transformed into a testament to resilience and the power of standing up against deceit. With Great Glam, every setback became an opportunity for remarkable service and unwavering support. Grateful for their commitment, I now shop with confidence, knowing that true customer care prevails amidst industry pitfalls.
C Cherie Rosenstein
1673 days ago


I recently stumbled upon while searching for trendy and affordable clothing online. I was initially drawn in by their promise of free shipping and returns, which seemed like a great deal. However, my experience with GlamCloth was anything but pleasant. Upon receiving my order, I was utterly disappointed. The clothes were poorly made and felt like they would fall apart after a single wash. The material was so thin, I could practically see through it. Frustrated, I decided to return the items as per their return policy. To my dismay, I was informed that I would have to cover the return shipping costs to their factory in China, amounting to a hefty $30-35. This was a stark contrast to the free returns they had advertised on their website. Feeling deceived and taken advantage of, I sought out the distributor's address in New Jersey, as indicated on the package, and shipped the items back, hoping for a refund. I couldn't help but wonder why a company like GlamCloth could continue to operate with such deceptive practices. It felt wrong on so many levels. While waiting for the refund, I made a decision to involve my credit card company and dispute the charges. This entire experience has left a sour taste in my mouth, and I would caution anyone considering shopping at to think twice. The allure of affordable and stylish clothing quickly evaporated when faced with the harsh reality of their subpar quality and misleading policies. In the end, I hope that my efforts to return the items and seek a refund will not go in vain. But for now, I would advise others to be wary and consider alternative options for their fashion needs. My journey with GlamCloth has been an eye-opening lesson, to say the least.
C Cherie Rosenstein
1673 days ago


After stumbling upon a review labeling it a "TERRIBLE EXPERIENCE," I hesitated to proceed with shopping at However, curiosity got the better of me, and I placed an order with GlamCloth. When the package arrived, my heart sank as I unraveled the contents. The items looked nothing like the glamorous pictures online; they were flimsy and poorly made. Devastated by the discrepancy, I contacted their customer service for a return. To my dismay, I was informed about the expensive return shipping costs to their factory in China. Feeling deceived and misled, I empathized with the frustration shared in the previous review. Determined to salvage the situation, I researched alternatives. I discovered their distributor in New Jersey and promptly returned the items, hoping for a refund. While awaiting the outcome, I made a mental note to reach out to my credit card company if needed to initiate a dispute. The rollercoaster of emotions from disappointment to determination with GlamCloth has been a learning experience. Despite the initial setback, the resolve to seek a resolution has empowered me. Reflecting on this journey, I urge potential buyers to be cautious and thorough when engaging with online retailers to prevent similar pitfalls. My sincere hope is for others to tread carefully and be informed about their choices, steering clear of potential pitfalls lurking beneath glamorous façades.
P Pari Hills
2324 days ago

I ordered from them for the first time …

A Wonderful Surprise - My GreatGlam Experience After a long hiatus, I recently made my first purchase from, and I must say, I was pleasantly surprised. It seems the company is now under new ownership and I was fortunate enough to be part of a special preview sale for returning customers. I couldn't resist a stunning $32 dress, and when it arrived, the quality exceeded my expectations. Despite some concerns from previous reviews, I found that the shipping time, averaging around 6 days, was reasonable. It's refreshing to see a brand undergo positive changes under new management, and I'm thrilled to have rediscovered GreatGlam. I'm looking forward to future orders with confidence in the new direction of the company, and I'm excited to see what else they have in store. If you're considering GreatGlam, I encourage you to give them a try. You might just be as pleasantly surprised as I was.
P Pari Hills
2324 days ago

Rediscovering Great Glam: A Tale of Quality and Surprise

Embarking on a journey of nostalgia, I revisited after years, unaware of the change in ownership. Eager to explore, I partook in their exclusive preview sale, intrigued by the promises of the past. Settling on a $32 dress, my expectations were cautiously optimistic. To my delight, the quality surpassed all preconceptions, breathing life into my purchase. While the shipping duration of 6 days tested my patience, I rationalized it as a minor inconvenience amidst the greater joy of unearthing hidden gems. Reflecting on mixed reviews, I pondered if divergence stemmed from the evolution under fresh leadership. Undoubtedly, this experience has rekindled my trust in Great Glam, paving the way for future encounters with anticipation and eagerness.
L Liz martin
2380 days ago

The same thing has happened to me

I was devastated when I faced a similar experience with For years, I had been a loyal customer, enjoying the great quality and affordable prices they offered. It was my go-to online store, until everything took a turn for the worse. Suddenly, I found myself unable to even complete a purchase, as the checkout was mysteriously blocked. To make matters worse, my account details seemed to have suffered the same fate. Desperate to resolve the issue, I attempted to reach out to their customer service, only to be met with deafening silence. My frustration grew as I realized that a $45 jumpsuit I had ordered was now just a distant hope, with no sign of it ever reaching me. The lack of response from their end left me feeling disrespected and utterly disappointed. It pains me to say that, even after being a dedicated customer for so long, I am left with no choice but to give them an incredibly generous one-star rating at this point. It's a dismal situation that I never imagined I would find myself in after years of positive experiences. It is my hope that my story serves as a cautionary tale for others, and that takes the necessary steps to rectify these issues and regain the trust of their once-loyal customers.

Introduction is an online fashion retailer that offers trendy and fashionable clothing for women. With a wide selection of dresses, tops, bottoms, swimwear, and accessories, GreatGlam aims to provide stylish options for women of all shapes and sizes. In this comprehensive review, we will discuss various aspects of the website, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • Extensive product selection: GreatGlam offers a wide range of trendy and fashionable clothing options for women, ensuring there is something for everyone.
  • Responsive customer service: The company has a dedicated customer service team that promptly addresses customer queries, concerns, and issues.
  • User-friendly website: The website is easy to navigate, allowing users to quickly find the items they are looking for.
  • Affordable pricing: GreatGlam offers competitive pricing, making trendy fashion accessible to a wide range of customers.
  • Regular promotions and discounts: The website frequently runs promotions and discounts, providing customers with opportunities to save money.


  • Varying product quality: While GreatGlam offers a vast selection of products, some customers have reported inconsistent quality in terms of material and construction.
  • Limited size range: The size range offered by GreatGlam may not cater to all body types, which could be a drawback for some customers.
  • Return shipping costs: Customers are responsible for the return shipping costs, which may pose an inconvenience for those who want to return items.

User Experience offers a user-friendly experience, with a well-organized website layout and intuitive navigation. The search function allows users to easily find specific items, while various filters help refine search results. The product pages provide detailed information, including sizing charts and customer reviews, enabling customers to make informed purchasing decisions. Overall, the website offers a smooth and seamless shopping experience.

Pricing and Value for Money offers affordable pricing for its trendy fashion items. While the prices may vary depending on the product and style, they generally fall within the mid-range for online fashion retailers. Considering the quality and stylish designs offered, many customers find the prices to be reasonable and provide good value for money.

Customer Service provides responsive customer service support. Customers can contact the company via email or phone, and the customer service team promptly addresses any queries, concerns, or issues raised. The team is knowledgeable, helpful, and strives to ensure customer satisfaction.

Product Quality and Selection

GreatGlam offers a diverse selection of trendy and fashionable clothing for women. However, the product quality can be inconsistent, with some customers reporting issues such as subpar material or construction. It is advisable to read customer reviews and check the product description for materials and care instructions before making a purchase.

Website Usability features a user-friendly website with clear navigation and intuitive design. The website loads quickly, allowing for smooth browsing and shopping. The layout is well-organized, making it easy for users to find desired products and explore different categories. Additionally, the website is mobile-responsive, ensuring a seamless shopping experience on smartphones and tablets.

Returns and Exchanges offers a returns and exchanges policy. Customers can initiate returns within a given timeframe, provided the items are unworn, unwashed, and in their original condition with tags attached. However, it's worth noting that customers are responsible for return shipping costs, which may deter some from making returns.

Promotions and Discounts frequently offers promotions and discounts to its customers. These can include seasonal sales, limited-time offers, and discount codes. Regularly checking the website or subscribing to the newsletter allows customers to stay updated on the latest promotions and take advantage of money-saving opportunities.

Reputation has established itself as a reputable online fashion retailer. While some customers have reported issues with product quality, the company maintains a generally positive reputation. It is important to consider individual experiences and read customer reviews when making purchasing decisions.

Payment Options accepts various payment methods, including major credit cards such as Visa, Mastercard, Discover, and American Express. Additionally, the website offers the option to pay with PayPal, providing customers with flexibility and security in their payment choices.

Loyalty Programs does not currently offer a loyalty program. However, the website's frequent promotions and discounts provide opportunities for customers to save money on their purchases.

Customer Reviews

Customer reviews play an important role in the purchasing decision process. prominently displays customer reviews on its product pages, allowing potential buyers to gauge the experiences and opinions of previous customers. It is advisable to read a range of reviews to get a comprehensive understanding of the product's quality and fit.

Community Involvement actively engages with its community through social media platforms like Facebook, Instagram, and Twitter. The company shares fashion inspiration, contests, and updates to foster a sense of community among its customers. This interaction helps to build trust and loyalty among followers.

Shipping and Costs offers shipping within the United States and internationally. Shipping costs vary depending on the destination and the chosen shipping method at checkout. The company aims to process orders quickly, with estimated delivery times provided during the checkout process. International customers should be aware of potential customs duties and taxes that may apply. In conclusion, offers a wide selection of trendy and fashionable clothing for women, with affordable pricing and responsive customer service. While some customers have reported inconsistent product quality, the overall shopping experience is positive. The website is user-friendly and offers promotions and discounts regularly. By considering customer reviews and making informed purchasing decisions, customers can enjoy a satisfactory shopping experience on