Greeneking Reviews

Voted Average (3/5)

312 Votes

52 Reviews

Vote Now

In the Food, Beverages & Tobacco category

Pie-Chart Analysis

38% users rated Terrible
12% users rated Poor
6% users rated Average
6% users rated Very Good
38% users rated Excellent
Write a review
A Andrew Flay
64 days ago

A Heartfelt Evening Under Leslie’s Care at The Half Moon in Mildenhall

Reflecting on our recent dining experience at The Half Moon in Mildenhall, I am compelled to share the exceptional service we received, especially from Leslie. From the moment my wife and I arrived, Leslie's warm welcome set the tone for a truly delightful evening. Her attentiveness and genuine care for our dining experience was evident in every interaction. Leslie's dedication to ensuring we had a memorable meal went above and beyond our expectations. Her recommendations were spot-on, and her friendly personality made us feel like valued guests. It was clear that she takes pride in her work and goes the extra mile to ensure customer satisfaction. Our meal was not only delicious but enriched by Leslie's exceptional service. We truly appreciate her efforts and would like to commend her with 5 stars for her outstanding hospitality. Leslie's commitment to her role is truly commendable, and she is the epitome of excellent customer service. Thank you, Leslie, for making our evening at The Half Moon a memorable one. Your passion for your work shines through, and we are grateful for the wonderful experience you provided. Keep up the fantastic work!
C Consumer
65 days ago

A Beacon of Hospitality: My Grateful Experience at Attimore Hall Pub

Reflecting on my visits to the Attimore Hall pub in Welwyn Garden City, I am filled with immense gratitude towards the staff and management for their exceptional customer service. Their unwavering support during both challenging and joyous moments has left a lasting impact on me. Amidst the warm ambiance, the delicious food served at the pub only adds to the overall fantastic experience. During times of hardship, the Attimore Hall pub has been a sanctuary, offering not only delicious meals but also a comforting atmosphere that provided solace and respite. The staff truly went above and beyond to ensure that my visits were not just satisfactory, but truly memorable. I am genuinely thankful for the compassion and care shown by the team at Attimore Hall. Their dedication to providing top-notch service has not gone unnoticed. I wholeheartedly recommend this establishment to anyone seeking not only a delightful dining experience but also a place where they can feel genuinely cared for. To the incredible team at Attimore Hall, thank you for making a difference in my life and for turning difficult moments into easier ones. I eagerly anticipate my return and look forward to creating more cherished memories at this exceptional pub.
D Denise Wright
67 days ago

An Unforgettable Stay at Red Lion in Fareham

As a seasoned traveler, my recent visit to the Red Lion in Fareham marked both my first and last experience with The promise of a recently refurbished establishment quickly faded as I stepped into a room that appeared frozen in time. The tatty wallpaper, reminiscent of past decades, clashed horribly with the vomit-colored yellow paint, creating an ambiance more distressing than inviting. The outdated tiles in the bathroom failed to evoke nostalgia and instead felt neglected and worn. To add to the disappointment, the heavy furniture, far from being vintage, simply felt burdensome and out of place. The absence of a lift only further emphasized the lack of attention to modern comforts. The overall decor was a haphazard medley of styles that failed to create a cohesive or enjoyable environment. The Red Lion exuded an air of tiredness and obsolescence, punctuated by numerous other shortcomings that left me resolved to never return. However, amidst these shortcomings, a glimmer of warmth and excellence shone through in the restaurant staff during breakfast. Their friendliness and exceptional service were truly commendable, providing a stark contrast to the disappointing accommodations. The breakfast itself was a highlight of the stay, with a diverse selection and expert preparation that exceeded expectations. The portion sizes were generous, with even a child's serving proving too much for my appetite. While my visit to the Red Lion may have left much to be desired in terms of the accommodations, the exceptional service and quality breakfast showcased the potential for a delightful experience. Despite the overall letdown, the dedication of the restaurant staff to providing a positive guest experience deserves recognition.
G Guy Pilbeam
68 days ago

Unforgettable Experience at The Wheatsheaf, Swalecliffe

My recent visit to The Wheatsheaf at Swalecliffe left me with mixed feelings. Eager to catch the Ireland v Italy 6 Nations game, I was disheartened to find all screens dedicated to football. Despite Greene King's enticing promise to "WATCH the 6 Nations Here," the reality was a bit different for me. Upon requesting to switch to rugby, I was met with resistance, being told that football took precedence due to its popularity. Despite my disappointment in not being able to enjoy the game I came for, the overall ambience and service at The Wheatsheaf were commendable. The staff were friendly and attentive, and the food and drinks were delightful. While my expectations were not entirely met regarding the sports screening, the establishment itself left a positive impression on me. In conclusion, while the experience may not have aligned with Greene King's advertising, the hospitality and quality of The Wheatsheaf at Swalecliffe shine through. A venue worth visiting for its warm atmosphere and excellent service, even if the sports preferences might not always cater to everyone's tastes.
70 days ago

Golden Experience at The Golden Hind Portsmouth

As an excited customer looking forward to indulging in a delightful meal with a loved one, I eagerly visited Green King's website to make use of their enticing Con Birthday Voucher offer. Enticed by the prospect of enjoying two meals and receiving two free desserts, I placed my order, opting for the premium selection on the menu. However, my anticipation soon turned to disappointment when I realized that I couldn't redeem the complimentary dessert due to the fine print specifying that the voucher cannot be used in conjunction with other ongoing offers. Despite my initial eagerness, I left the establishment without making a purchase, only settling for our beverages. Although disappointed by this experience, I couldn't help but reflect on the missed opportunity from a business perspective. As a frequent patron who often visited The Golden Hind Portsmouth with friends and family, the lost chance to capitalize on customer loyalty has translated into a significant annual turnover loss for the establishment. While the marketing strategy may have succeeded in driving initial interest with the Con Birthday Voucher, it failed to consider the long-term impact on customer satisfaction and loyalty. This missed opportunity has not only affected my future patronage but has also highlighted the importance of valuing and retaining loyal customers for sustainable business growth. In conclusion, while the Con Birthday Voucher may have initially seemed like a fantastic offer, the inability to combine it with other promotions has inadvertently led to a lost opportunity for both the establishment and a loyal customer like myself. This experience serves as a reminder of the value of customer loyalty and the impact of thoughtful marketing strategies on long-term business success.
D Denise Murton
71 days ago

An Unforgettable Dining Experience Captured by Jade’s Exceptional Service at Primrose Farm, Wigan

Nestled in the heart of Wigan, our visit to Primrose Farm was truly a delightful experience that left a lasting impression. From the moment we walked in, we were warmly greeted by Jade, a charming and attentive young lady who epitomized top-notch service. As we settled in for our meal, Jade's friendly demeanor and expert knowledge of the menu stood out, elevating our dining experience to new heights. Her genuine care and personalized recommendations truly showcased a level of hospitality that is rare to find. Not only did she ensure that our orders were taken promptly and accurately, but Jade also went above and beyond to ensure that we felt comfortable and well taken care of throughout our visit. Her professionalism and warm personality added an extra layer of joy to our meal, making it a memorable occasion that we won't soon forget. The combination of delicious food and impeccable service provided by Jade made our time at Primrose Farm truly unforgettable. We left with full stomachs and happy hearts, eagerly looking forward to our next visit. Thank you, Jade, for turning a simple meal into a truly special moment.
S Soraya Barnard
75 days ago

Completely pretty employees

My evaluation for Completely pretty employees, meals cooked by wesley (wonderful)It was r granddaughter birthday.
C Christopher Draper
76 days ago

A Truly Exceptional Leader at Royal Oak, Hucclecote Gloucester

As a dedicated patron of the Royal Oak in Hucclecote, Gloucester, I am thrilled to share my recent experience with the new manager who has taken the helm. This individual has truly redefined the meaning of exceptional customer service. Not only is he adept at meeting the needs and expectations of the clientele, but he goes above and beyond by demonstrating a genuine care for his staff members. The mark of a great manager is not just in how they interact with customers, but also in how they treat their team. This new manager embodies compassion, respect, and a true sense of camaraderie with the staff. It is evident that he fosters a positive work environment, where every team member feels valued and appreciated. In today's fast-paced world, finding a leader who prioritizes both customers and staff members is truly refreshing. The Royal Oak has transformed into a welcoming space where both patrons and employees alike feel a sense of belonging and importance. Kudos to this remarkable manager for his unwavering dedication and for setting a shining example of true leadership. If you're looking for a place where you're not just a customer, but a respected individual in a community-centric establishment, look no further than the Royal Oak in Hucclecote, Gloucester. This is more than just a pub – it's a home away from home, thanks to the exceptional manager who leads with his heart.
D Dodge
77 days ago

A Remarkable Transformation

When I visited's The Meadow Covert in Edwalton, I was initially disheartened by the state of their facilities, particularly the toilets. However, after expressing my concerns, the management took immediate action to address the issue. To my surprise and delight, within a short period, the toilets were not only unblocked but also undergo a complete renovation. The transformation was truly remarkable. The plumbing issues that had lingered for weeks were resolved efficiently. The garden area, which had been closed off for months, was reopened, creating a welcoming outdoor space for guests. The cleanliness of the facilities, especially the men's cubicles, was vastly improved. I was impressed by the responsiveness and dedication of the Greene King team in rectifying the situation. Their commitment to providing a pleasant dining experience for their customers was evident throughout. I am happy to report that my recent experiences at The Meadow Covert have been positive, and I am delighted to recommend this establishment to my family and friends once again. Kudos to Greene King for turning things around and prioritizing customer satisfaction.
T Tracey Anne
78 days ago

A Culinary Delight with a Bitter Aftertaste

My experience with was a mixed bag of flavors. While the food was delightful, their coffee left much to be desired. Despite trying different coffee pods, the taste was lackluster, resembling dishwater more than a robust coffee blend. It was disappointing to find that the coffee lacked the rich and aromatic qualities expected. Hopefully, they address this issue, as it would elevate the dining experience for many customers.
G Graham John
84 days ago

Rediscovering Genuine Hospitality: A Humbling Journey of Unsubscribing and Loyalty

When I stumbled upon and decided to visit one of their regular pubs, I was hopeful to utilize the array of enticing "special offers" frequently filling my inbox. Alas, my experience was a stark contrast to the anticipated joy. The staff appeared ill-informed about the promotions, and upon scrutinizing the fine print, my heart sank realizing the offers were invalid on weekends – a disappointment veiled in tricky details. As the clock ticked painfully for 40 minutes, waiting for my meal, a wave of disenchantment swept over me, leading to a spontaneous decision to abandon the ordeal. Instead, I sought refuge in the warm embrace of a competitor chain pub, where loyalty was not just a word but a heartfelt commitment manifested through honored promises. Unsubscribing from Greeneking's misleading emails was a bittersweet moment, marking the end of a chapter that started with anticipation but ended in disillusionment. The decision to stick with establishments that embody reliability and sincerity in their hospitality was a reawakening of my values as a customer – one deserving of respect and transparency, values that Greeneking failed to deliver. In this journey of rediscovery, I found solace in establishments that prioritize customer trust over deceptive promotions, solidifying my belief in authentic and meaningful interactions. It's not just about the offers; it's about the integrity behind them, a lesson Greeneking could learn from its competitors, a lesson that shaped my future choices as a discerning patron.
93 days ago

Warmth and Quality Found at Moorhen Public House!

As a frequent visitor to Moorhen Public House in Harlow, I feel compelled to share my delightful experiences. Upon entering the cozy atmosphere, my wife and I were greeted by the friendly staff. Our initial concern with the air conditioning was promptly addressed by Reece, who kindly adjusted the temperature to ensure our comfort. Although there was a brief hiccup when a new waiter took over and hesitated to adjust the heating, the overall service remained impeccable. Despite a minor mistake with my steak order, the staff swiftly resolved the issue, ensuring that I received the desired 8-ounce steak. While enjoying our meal, my wife and I savored the scrumptious scampi, which was cooked to perfection and free of any excessive oil. The delectable flavors combined with the inviting ambiance made our dining experience truly enjoyable. Despite a slight setback, Moorhen Public House exudes warmth and quality in both its service and cuisine. I highly recommend this establishment to anyone seeking a welcoming environment and delicious food. Kudos to the staff for their professionalism and dedication to customer satisfaction. I eagerly look forward to my next visit!
B Ben Hughes
96 days ago

Reviving the Local Pub Experience at The Britannia – A Heartfelt Testimonial

As a long-time patron of The Britannia, I must express my disappointment in the recent changes made by The pub has been a cherished part of our community for over 20 years, but the recent revamp has had a detrimental impact. The once vibrant atmosphere has been replaced with exorbitant prices, unpopular live rock bands, and a lackluster food menu. The essence of our beloved local pub, where friends used to gather every night, has been lost in this misguided transformation. The disconnect between the new direction and the desires of the loyal patrons has led to a significant decline in the pub's appeal. The heart and soul of The Britannia seem to be fading away. It is disheartening to witness the decline of a place that held so many cherished memories for the locals. The disregard for the community's preferences has driven away loyal customers and tarnished the pub's longstanding reputation. I hope that will take heed of the sincere feedback from the locals and consider restoring The Britannia to its former glory. It is my fervent wish to see this establishment thrive once again, embracing the traditions and values that made it a beloved gathering place for our community. The Britannia holds a special place in our hearts, and we yearn to see it resurrected as the cherished pub it once was. Rest in peace, The Britannia, and may your legacy spark a renaissance rooted in community and tradition.
M Mrs Harrison
99 days ago

Exceptional Service and Delicious Meals: A Heartfelt Testimonial for

I cannot emphasize enough how wonderful my experience was at From the moment I walked in, I was greeted by the most friendly and polite staff. Yvonne and Ashliegh truly stood out – not only were they polite and chatty, but they went above and beyond to make sure my dining experience was exceptional. The dedication and hard work of the entire staff were evident, even during peak hours. Despite the busyness, they handled everything with ease, showing that nothing was too much trouble for them. Now, let's talk about the food. I ordered two carveries and one fish and chips dish. The carvery was a true delight – fresh vegetables accompanied the tender beef, generously portioned without scrimping on quality. The fish and chips dish was equally impressive; the fish was fresh, hot, and cooked to perfection. To top it all off, a delicious meal was rounded up with a comforting cup of coffee. not only offers tasty food but also a warm and inviting atmosphere that keeps me coming back for more. Thank you for a memorable dining experience - I will definitely be returning soon!
M Mark B
104 days ago

A Safer Space for All: A Heartfelt Plea to Greene King

As I reflect on my recent experience at The Stanley Ferry pub in Wakefield, I can't help but feel compelled to share my story on While enjoying the serene canal side seating area, my peaceful afternoon took a frightening turn when I was unexpectedly bitten by a Belgian Malinois dog. The owners of the dog swiftly vanished, leaving me in shock and distress. In the aftermath of this incident, I reached out to Greene King, hoping for reassurance and a sense of accountability. My conversations with Mark Frankland, the Business Development Manager, unfortunately, revealed a concerning truth – there is no CCTV coverage in that particular seating area. Despite my sincere concerns for the safety of patrons, especially during the bustling spring and summer seasons filled with families, children, and pets, Mark F adamantly refuses to consider installing a camera to monitor that space. This dismissive attitude towards customer well-being, safety, and security is deeply disheartening. It seems that profit margins outweigh the importance of creating a secure environment for visitors. The lack of initiative to address this glaring issue speaks volumes about the priorities at play. Mark F, I urge you to reconsider your stance. By investing in CCTV for the canal side seating area, you're not just safeguarding individuals like myself; you're enhancing the overall experience for all patrons. The cost of installation is minimal compared to the potential loss of loyal customers due to safety concerns. Rest assured, I am committed to advocating for a safer and more responsible establishment. My actions will speak louder than words, and I will not rest until every guest at The Stanley Ferry feels secure and protected. Your patrons deserve better, and I am prepared to escalate this matter beyond your jurisdiction. Let's work together to create a space where everyone can relax, unwind, and enjoy the hospitality Greene King has to offer. Watch this space, Mark F – positive change is on the horizon.

Introduction: is the official website of Greene King, one of the UK's leading pub companies and brewers. With a rich history dating back over 200 years, Greene King has established itself as a trusted provider of great food, drinks, and hospitality across their extensive network of pubs and restaurants. The website serves as an online platform for customers to explore their offerings, make bookings, and learn more about the company.


- Wide variety of pubs and restaurants to choose from, catering to different preferences and locations. - Extensive food and beverage menu, offering something for everyone. - Easy-to-navigate website with a user-friendly interface. - Convenient online booking system for table reservations. - Regular promotions and discounts available for customers. - Strong reputation and brand recognition in the industry.


- Limited availability in some remote areas. - Some customers may find the prices slightly higher compared to other establishments. - Occasional delays in delivery for online orders.

User Experience: provides a seamless user experience, focusing on simplicity and efficiency. The website's clean layout and intuitive navigation allow users to swiftly find the information they need, whether it's browsing through different pubs and restaurants, viewing menus, or making reservations. The online booking system is straightforward and saves customers time by eliminating the need for phone calls or in-person visits.

Pricing and Value for Money:

While Greene King's prices may be slightly higher compared to some competitors, their focus on quality ingredients and exceptional service justifies the value for money. Customers can expect generous portion sizes, well-prepared dishes, and a wide selection of beverages. Furthermore, the regular promotions and discounts available on the website help customers save money without compromising on the overall dining experience.

Customer Service:

Greene King prioritizes customer satisfaction and offers reliable customer service across their venues and online platforms. The staff is known for their friendly and attentive approach, ensuring that customers feel welcomed and well taken care of. In case of any queries or issues, customers can easily reach out to the support team through the website or by contacting the respective pub or restaurant directly.

Product Quality and Selection:

Greene King maintains high standards of quality in their food and beverage offerings. With a diverse menu featuring British classics, international cuisines, vegetarian options, and a range of alcoholic and non-alcoholic drinks, there is something to suit every palate. The ingredients used are sourced responsibly and undergo rigorous quality checks to ensure a consistently satisfying dining experience.

Website Usability:

The website's usability is commendable, providing a hassle-free browsing and booking experience. The clear menu categories, search functionality, and responsive design contribute to a seamless user experience across various devices. The visually appealing images and detailed descriptions of food and drink items further enhance the overall usability and entice customers to explore the offerings in detail.

Returns and Exchanges:

As Greene King primarily operates in the hospitality industry, returns and exchanges are typically not applicable. However, if customers encounter any issues with their dining experience or online order, the company is responsive and committed to resolving complaints and ensuring customer satisfaction.

Promotions and Discounts: features a dedicated section for promotions and discounts, offering great deals to customers. These may include limited-time offers, seasonal specials, and discounted prices on selected food and drink items. By regularly updating these promotions, Greene King ensures that customers can enjoy their favorite meals and beverages at affordable prices.


With a legacy spanning over two centuries, Greene King has cultivated a strong reputation for providing exceptional food, drinks, and hospitality. They are widely recognized and trusted within the industry, which is reflected in the positive reviews and feedback from customers. Greene King's commitment to quality, sustainability, and customer satisfaction has helped them establish a reputable brand image.

Payment Options: offers a range of convenient payment options, allowing customers to choose the method that suits them best. These options may include credit/debit cards, online payment gateways, and, in some cases, cash on delivery. The website ensures secure transactions, protecting customers' financial information.

Loyalty Programs:

Greene King maintains a robust loyalty program known as "Greene King Club." This program offers exclusive benefits to members, such as discounts, reward points, and personalized offers. Members can accumulate points through purchases and redeem them for future savings when dining at any participating Greene King pub or restaurant.

Customer Reviews:

Customer reviews for Greene King establishments are generally positive, showcasing satisfied customers who appreciate the quality of food, service, and overall experience. Many patrons mention the friendly staff, extensive menu options, and comfortable atmosphere as standout features of their visits. These positive reviews reinforce the trustworthiness and reliability of the brand.

Community Involvement:

Greene King actively engages with local communities through various initiatives, demonstrating their commitment to social responsibility. They support local charities, sponsor community events, and participate in environmental sustainability programs. Such involvement showcases a genuine dedication to giving back and fostering strong relationships within the communities they operate in.

Shipping and Costs:

While Greene King primarily offers in-person dining experiences rather than physical product shipping, they do have an online shop where customers can purchase merchandise, gifts, and craft beers for delivery. Shipping costs are typically calculated based on the weight of the items and the destination. However, it is worth noting that shipping options may be limited to certain regions or countries.