Greenice Reviews

Voted Good (4/5)

3025 Votes

20 Reviews

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In the Lighting Store category

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10% users rated Terrible
0% users rated Poor
0% users rated Average
25% users rated Very Good
65% users rated Excellent
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P Paola Consil
49 days ago

Unrivaled Service and Swift Delivery!

My experience with greenice.com can be summarized in two words: impeccable service. From the moment I placed my order, I was pleasantly surprised by the speed at which it arrived at my doorstep. Their commitment to delivering a seamless shopping experience is truly unmatched. Not only did I receive my items promptly, but the prices were also incredibly competitive, ensuring that I got the best value for my money. With a hectic schedule, I greatly appreciate an online store that prioritizes efficiency without compromising on quality. Greenice.com has exceeded my expectations in every way possible. I can confidently say that I have found my go-to destination for all things shopping-related. Thank you, greenice.com, for setting the bar high and consistently delivering excellence!
D Dean
50 days ago

Awaiting a Mirage: A Cautionary Tale

In the realm of online shopping, my journey with greenice.com stands as a poignant reminder of the perils that lurk amidst the promise of convenience. November 11th, 2023 marked the inception of my fateful order, with the expected arrival slated for January 10th. However, as the hands of time continued their unrelenting march, I found myself ensnared in a web of disappointment, reaching out through emails that echoed into the void, leaving me adrift in a sea of silence. February 13th dawned upon me, a stark witness to the passage of days without the coveted package in sight. A courageous attempt to seek solace in their customer service realm led me down a path of despair, as I languished on hold for what felt like an eternity, only to be met with a disheartening revelation – April, they declared with nonchalant indifference. The saga took an alarming turn as my plea for a refund unraveled a facade of feigned incompetence, where language barriers conveniently emerged as stumbling blocks in the pursuit of justice. The veil of professionalism was pierced, revealing a stark reality that left me grappling with a sense of betrayal and disbelief. Thus, I share this cautionary tale with fellow travelers in the digital domain – tread carefully, for amidst the allure of virtual shelves lies a landscape fraught with shadows. Greenice.com, a testament to dashed hopes and shattered trust, serves as a somber reminder to err on the side of caution, lest one finds themselves entangled in a web of deceit.
A Alan Phelan
57 days ago

Unmatched Quality and Service

As a satisfied customer of Greenice, I can confidently say that their product quality is truly unparalleled. Not only did the item I ordered exceed my expectations, but the cost-effectiveness was an added bonus. What set them apart even further was the exceptional service I experienced – my order arrived three days earlier than expected! I am beyond impressed with Greenice and their commitment to delivering on their promises. I am proud to say that I will be a returning customer without a doubt. Thank you, Greenice, for providing such a seamless and top-notch shopping experience. Alan Phelan from Ireland.
K Kardamon
60 days ago

A Gem Unearthed: A Transformational Buying Experience at GreenIce

When I stumbled upon GreenIce, I was cautiously optimistic after a previous negative encounter with an online store. To my surprise and delight, my expectations were not only met but exceeded beyond measure. The heater I ordered not only functioned perfectly but also brought warmth and comfort to my home like never before. As for the lamp, it arrived immaculately clean and undamaged, illuminating my space in a way that felt magical. What truly sets GreenIce apart is their exceptional customer service. When I reached out to express my concerns about a past purchase, they not only acknowledged my feedback promptly but went above and beyond to rectify the situation. Their attention to detail and commitment to customer satisfaction have earned my unwavering trust and loyalty. I am grateful for the positive transformation that GreenIce has brought to my online shopping experience. They have turned a skeptic into a believer, and I look forward to many more fulfilling transactions with them in the future. Thank you, GreenIce, for shining bright in a sea of mediocrity.
M Mucahit Bulut
63 days ago

Exceeding Expectations: A Testimonial for Greenice.com’s Swift Service

Having recently experienced Greenice.com's rapid delivery, I am compelled to share my overwhelmingly positive review. Not only did Greenice.com meet my expectations, but they exceeded them, providing swift and efficient service that truly impressed me. The delivery was not only fast but also seamless, highlighting their dedication to customer satisfaction. Greenice.com's commitment to excellence is evident in their prompt response times and attention to detail. From the moment I placed my order, I was kept informed every step of the way, ensuring a stress-free and enjoyable shopping experience. The efficiency of their delivery service reflects their dedication to customer-centric values, setting them apart from other online retailers. I am delighted with the level of service I received from Greenice.com and will not hesitate to recommend them to friends and family. If you are looking for a reliable and efficient online retailer that values customer satisfaction above all else, look no further than Greenice.com. Thank you for your outstanding service!
C Customer
103 days ago

Affordable and Exceptional: A Customer’s Delightful Experience with Greenice.com

As a customer from Sweden, I cannot help but express my gratitude for the outstanding service I experienced with Greenice.com. The first thing that caught my attention was the affordability of their products. It was such a relief to find high-quality items at such reasonable prices. The user-friendly home page made navigation a breeze, and I was impressed by the simplicity and efficiency of the website. Moreover, the fast service provided by Greenice.com truly exceeded my expectations. Not only did I receive my order promptly, but the products themselves were of exceptional quality. The entire experience left me thoroughly satisfied and eager to recommend Greenice.com to everyone I know. Thank you, Greenice.com, for providing not only good prices but also an overall outstanding experience. I cannot wait to shop with you again.
S Sue Hearn
153 days ago

Nice product supply to Portugal was…

My evaluation for greenice.com Nice product supply to Portugal was about 5 days. Very happy with objects.
L Leslie
159 days ago

An Honest Reflection on Greenice.com: Service Shines, Products Falter

Upon navigating the virtual aisles of Greenice.com, I was greeted by stellar service that truly impressed me. The efficiency and responsiveness of the team behind the scenes would have easily warranted a five-star rating in my books. However, my enthusiasm was tempered by the disappointing longevity of the products I purchased. As I delved into my shopping experience, I couldn't help but notice that some of the items that I had deemed essential replacements were not even two years old. To my dismay, I found myself in the position of having to replace drivers sooner than expected, with the LED components failing prematurely. This unexpected turn of events left me grappling with a sense of dissatisfaction, especially considering the initial high expectations I had harbored. Despite this hiccup, I must commend the exemplary customer service that I received throughout the process. The prompt assistance and support I encountered when addressing my concerns added a glimmer of positivity to an otherwise lackluster experience. In conclusion, while the service at Greenice.com sparkles with efficiency and dedication, the longevity and durability of the products fell short of my expectations. A testament to the pivotal role that product quality plays in the overall customer journey, I hope to see improvements in this aspect in the future.
L Leon
189 days ago

An Honest Account of My Experience with Greenice.com

Embarking on my online shopping journey, I stumbled upon Greenice.com. The service received was undeniably good; however, a small but crucial detail caught my attention. As a frequent online shopper navigating various platforms simultaneously, I found myself yearning for a personalized touch—a visual reminder of my purchase. This simple addition, a small picture of the item I had bought, would elevate my shopping experience and set Greenice.com apart from the rest. Greenice.com, I believe you comprehend the essence of my request. A subtle yet impactful feature like this would not only showcase my purchase but also resonate with customers like me, who value a comprehensive shopping experience. I eagerly anticipate witnessing this enhancement in your service, aligning with the exceptional quality I have come to associate with your brand. Thank you for considering the voice of your customers and for continuously striving for excellence.
C Carsten Brandgaard
201 days ago

From Frustration to Appreciation: Redemption Story with GreenIce

After a disappointing start with GreenIce, I felt compelled to share my journey to redemption. Initially, the arrival of 4 damaged solar panels left me disheartened. The package was in shambles, reflecting the condition of the precious items inside. Despite reaching out and providing evidence promptly, GreenIce's response was nowhere to be found, leaving me hanging for a week. The lack of support and accountability painted a grim picture of the company's customer relations. However, just when hope seemed to fade, a glimmer of light appeared. After a gentle reminder email, GreenIce stepped up and initiated the resolution process. The replacement of the damaged panels showcased a newfound commitment to customer satisfaction. Fast forward to September 22, 2023, when 2 pristine solar panels graced my doorstep as a gesture of goodwill. GreenIce's actions spoke volumes, transforming my frustration into genuine appreciation. Their integrity and responsible approach to rectifying the situation elevated my opinion of them significantly. In the end, GreenIce managed to redeem themselves, illustrating that even in the face of challenges, a company's true colors shine through in how they handle setbacks. Kudos to GreenIce for turning a negative experience into a positive one, earning my respect and ***(5 stars) for their integrity and dedication to customer satisfaction. Warm regards, Carsten Christiansen
M Martin
215 days ago

Transformative Experience with Greenice.com – A True Testimonial

After a minor hiccup with my delivery from Greenice.com, I was initially disappointed. The package was supposed to arrive at my doorstep, but it didn't. I was then asked for feedback on an item that I hadn't received yet, which added to my frustration. However, the team at Greenice swiftly resolved the issue, ensuring that my items were promptly delivered the very next day. I must admit, I was pleasantly surprised by their efficiency and commitment to customer satisfaction. Their quick response and resolve turned my initial skepticism into a positive experience. Their willingness to rectify the situation and ensure a smooth delivery truly impressed me. I am grateful for their dedication and excellent customer service. Thank you, Greenice.com, for turning a potential negative into a positive and for going above and beyond to meet my expectations. I highly recommend Greenice.com for their quality products and exceptional customer care.
B bocapitbull
223 days ago

Exceeded Expectations at a Bargain: A Customer’s Delightful Experience with Greenice

I couldn't believe my luck when I stumbled upon Greenice and found the perfect lamp at an unbelievable price of just 6€! However, my excitement was slightly dampened when I saw the shipping fee was almost double the cost of the lamp itself. Despite this, I decided to go ahead with the purchase, telling myself that it was still a steal. And oh, was I right! The lamp arrived swiftly, much to my surprise given the reasonable shipping fee, and it was in pristine condition. The brightness and quality of the light exceeded my expectations, making every euro spent worthwhile. Greenice not only offers products at an incredible price point but also ensures a swift and efficient delivery. Overall, I am beyond satisfied with my purchase from Greenice. The exceptional value for money, coupled with the impeccable product quality and speedy delivery, has left me beaming with joy. Greenice has truly won me over as a customer, and I will definitely be returning for more fantastic finds in the future.
D Donald Birdthistle
243 days ago

A seamless and satisfying experience with GreenIce: A first-time customer’s perspective

Embarking on my maiden purchase journey with GreenIce was truly delightful. Their exceptional communication prowess stood out as they kept me consistently informed about the status of my order, easing any concerns I had about the process. The efficient dispatch and swift delivery within a mere week by a reliable courier service showcased their commitment to customer satisfaction. As a first-time customer, the seamless experience provided by GreenIce has undoubtedly earned my trust and future business. Kudos to their team for setting a high standard in customer service and efficiency!
R Rasmus Erik Oskar Andersson
258 days ago

An Exceptional Experience: A Grateful Customer’s Journey with Greenice

Let me share my heartfelt experience with Greenice.com. After receiving damaged goods, I reached out to their customer service for assistance. Not only did they promptly provide a full refund, but they also handled the situation with utmost professionalism and care. While I truly appreciate the excellent customer service I received, I believe there is room for improvement in the packaging to prevent such incidents during transportation. Despite this small hiccup, I am grateful for the positive resolution and the overall great experience with Greenice. Thank you for your outstanding service, Greenice.com! I look forward to the possibility of shopping with you again in the future. Your dedication to customer satisfaction truly sets you apart in the online shopping world.
J j
265 days ago

Exceeding Expectations: Unmatched Customer Service and Seamless Returns Process

Let me share my experience with greenice.com – I received the parts I ordered, but the real standout was the impeccable customer service and their proactive approach towards delivery and returns. I was pleasantly surprised by their dedication to ensuring that my order was handled with care and efficiency. Not only did they keep me informed every step of the way, but their follow-up regarding delivery and freight went above and beyond my expectations. The team at greenice.com truly understands the importance of customer satisfaction, and it reflects in every interaction with them. When it comes to returns, I encountered zero hassle. The process was seamless and stress-free, which is a rarity in online shopping. Their commitment to making the customer experience as smooth as possible is commendable. If you're looking for a company that values its customers and goes the extra mile to ensure your satisfaction, look no further than greenice.com. Trust me; you won't be disappointed!

Introduction

GreenIce.com is an online store that specializes in eco-friendly products and sustainable living. With a mission to promote environmental consciousness, GreenIce offers a wide range of products to help individuals and businesses reduce their carbon footprint. From energy-efficient lighting solutions to biodegradable household items, GreenIce aims to make sustainable living accessible to all.

Pros and Cons

  • Pros:
    • Extensive selection of eco-friendly products
    • Focus on high-quality and sustainable materials
    • Competitive pricing
    • Responsive customer service
    • Engaged and satisfied customer base
  • Cons:
    • Limited international shipping options
    • Occasional delays in deliveries
    • Some products may be priced higher compared to non-eco-friendly alternatives

User Experience

GreenIce.com provides a seamless user experience with its intuitive website design and easy navigation. The clean and clutter-free layout allows users to browse through different categories effortlessly. Detailed product descriptions, high-resolution images, and customer reviews provide valuable insights, helping users make informed purchasing decisions.

Pricing and Value for Money

GreenIce offers competitive pricing for its eco-friendly products. While some items may have a slightly higher price tag compared to their conventional counterparts, customers can be assured of the products' quality and sustainability. GreenIce's commitment to providing value for money is evident in the long-lasting and energy-efficient nature of their offerings.

Customer Service

GreenIce prides itself on its exceptional customer service. The team is responsive, knowledgeable, and committed to assisting customers with their queries or concerns. Whether it's before, during, or after the purchase, GreenIce's customer service representatives are dedicated to ensuring a satisfactory shopping experience.

Product Quality and Selection

GreenIce maintains high standards for product quality and selection. Each item is carefully curated to ensure it aligns with the company's commitment to sustainability. From renewable energy solutions to organic clothing, customers can trust that every product they purchase from GreenIce meets their eco-friendly requirements.

Website Usability

With a user-friendly interface, GreenIce.com makes online shopping a breeze. The website's responsiveness and quick loading times enhance the overall user experience. The search functionality and well-organized categories further simplify the browsing and shopping process.

Returns and Exchanges

GreenIce has a straightforward and customer-friendly returns and exchanges policy. If a customer receives a defective or damaged item, they can contact GreenIce for a replacement or refund. It's important to note that certain perishable items or personalized products may not be eligible for return.

Promotions and Discounts

GreenIce regularly offers promotions and discounts to incentivize purchases. These promotions can be found on their website, social media channels, and through newsletters. By subscribing to GreenIce's mailing list, customers can stay updated on the latest deals and special offers.

Reputation

With a solid reputation in the eco-friendly products market, GreenIce has gained the trust of customers worldwide. Their commitment to sustainability, quality products, and excellent customer service has contributed to their positive reputation.

Payment Options

GreenIce provides various payment options to cater to different customer preferences. These options include credit/debit cards, PayPal, and other secure online payment methods. Customers can choose the payment method that suits them best during the checkout process.

Loyalty Programs

Currently, GreenIce does not offer a specific loyalty program. However, they often provide exclusive discounts and rewards to repeat customers as a token of appreciation.

Customer Reviews

GreenIce values customer feedback and encourages customers to leave reviews on their website. These reviews, along with ratings, help prospective buyers in their decision-making process. The overwhelmingly positive reviews on GreenIce.com attest to the customer satisfaction and quality of products offered.

Community Involvement

GreenIce actively participates in community initiatives focused on environmental conservation and sustainable living. They support local environmental organizations and engage in activities that promote awareness about eco-friendly practices. By fostering a sense of community, GreenIce encourages customers to join the movement towards a greener future.

Shipping and Costs

GreenIce offers reliable shipping services, ensuring timely delivery of orders. While shipping costs may vary depending on the location and weight of the package, GreenIce strives to provide affordable shipping options. International shipping is available, although the options may be limited in certain regions.