Greenice Reviews

Voted Good (4/5)

3025 Votes

20 Reviews

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In the Lighting Store category

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10% users rated Terrible
0% users rated Poor
0% users rated Average
25% users rated Very Good
65% users rated Excellent
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P Paola Consil
27 days ago

Unrivaled Service and Swift Delivery!

My experience with greenice.com can be summarized in two words: impeccable service. From the moment I placed my order, I was pleasantly surprised by the speed at which it arrived at my doorstep. Their commitment to delivering a seamless shopping experience is truly unmatched. Not only did I receive my items promptly, but the prices were also incredibly competitive, ensuring that I got the best value for my money. With a hectic schedule, I greatly appreciate an online store that prioritizes efficiency without compromising on quality. Greenice.com has exceeded my expectations in every way possible. I can confidently say that I have found my go-to destination for all things shopping-related. Thank you, greenice.com, for setting the bar high and consistently delivering excellence!
D Dean
28 days ago

Awaiting a Mirage: A Cautionary Tale

In the realm of online shopping, my journey with greenice.com stands as a poignant reminder of the perils that lurk amidst the promise of convenience. November 11th, 2023 marked the inception of my fateful order, with the expected arrival slated for January 10th. However, as the hands of time continued their unrelenting march, I found myself ensnared in a web of disappointment, reaching out through emails that echoed into the void, leaving me adrift in a sea of silence. February 13th dawned upon me, a stark witness to the passage of days without the coveted package in sight. A courageous attempt to seek solace in their customer service realm led me down a path of despair, as I languished on hold for what felt like an eternity, only to be met with a disheartening revelation – April, they declared with nonchalant indifference. The saga took an alarming turn as my plea for a refund unraveled a facade of feigned incompetence, where language barriers conveniently emerged as stumbling blocks in the pursuit of justice. The veil of professionalism was pierced, revealing a stark reality that left me grappling with a sense of betrayal and disbelief. Thus, I share this cautionary tale with fellow travelers in the digital domain – tread carefully, for amidst the allure of virtual shelves lies a landscape fraught with shadows. Greenice.com, a testament to dashed hopes and shattered trust, serves as a somber reminder to err on the side of caution, lest one finds themselves entangled in a web of deceit.
A Alan Phelan
35 days ago

Unmatched Quality and Service

As a satisfied customer of Greenice, I can confidently say that their product quality is truly unparalleled. Not only did the item I ordered exceed my expectations, but the cost-effectiveness was an added bonus. What set them apart even further was the exceptional service I experienced – my order arrived three days earlier than expected! I am beyond impressed with Greenice and their commitment to delivering on their promises. I am proud to say that I will be a returning customer without a doubt. Thank you, Greenice, for providing such a seamless and top-notch shopping experience. Alan Phelan from Ireland.
K Kardamon
38 days ago

Very bad experience

My review for greenice.com I received a malfunctioning heater and dirty, partially destroyed lamp. I sent a complaint letter but no response. Second and last buy here. No more buying in GreenIce.
M Mucahit Bulut
41 days ago

Fast delivery

My review for greenice.com Fast delivery Very nice service
C Customer
81 days ago

Affordable and Exceptional: A Customer’s Delightful Experience with Greenice.com

As a customer from Sweden, I cannot help but express my gratitude for the outstanding service I experienced with Greenice.com. The first thing that caught my attention was the affordability of their products. It was such a relief to find high-quality items at such reasonable prices. The user-friendly home page made navigation a breeze, and I was impressed by the simplicity and efficiency of the website. Moreover, the fast service provided by Greenice.com truly exceeded my expectations. Not only did I receive my order promptly, but the products themselves were of exceptional quality. The entire experience left me thoroughly satisfied and eager to recommend Greenice.com to everyone I know. Thank you, Greenice.com, for providing not only good prices but also an overall outstanding experience. I cannot wait to shop with you again.
S Sue Hearn
131 days ago

Great product delivery to Portugal was…

My review for greenice.com Great product delivery to Portugal was about 5 days. Very pleased with items.
L Leslie
137 days ago

Would have scored 5 stars

My review for greenice.com Would have scored 5 stars, service is excellent! However I would have expected the products which I have found necessary to replace were less than two years old. I have already had to replace drivers now the LED's fail
L Leon
167 days ago

The service was good although I would…

My review for greenice.com The service was good although I would like to see a small picture of what I bought from you because I buy from different companies at the same time and lots of them asking my experience but shows what I bought. I think you get what I am looking for
C Carsten Brandgaard
179 days ago

We recieved DAMAGED products from GreenIce

My review for greenice.com We ordered and pre-paid for 4 Solar-panels. BUT: When the products arrived, the package-box was damaged and so was the Solar-panels inside the box. Even the driver of the shipping company took photos and We took photos and sent a complete report w/ photos to Greenice, but Greenice have not solved the issue - yet. Its now one week ago and still no solution. Yesterday (14the September 2023) I sent a reminder e.mail. Still no response. Perculiar experience: Today I recieved an invitation to evaluate GreenIce, which is now done. The support seems "non-existing" and no feeling of responsibility. The people at GreenIce take no "ownership of customers' problems" which is correctly due to GreenIce's neglect of customer relations. Kind regards - Carsten ChristiansenPost scriptum 23. September 2023- on September 22. 2023 we recieved 2 new solar-panels as replacement for the 2 damaged panels we previously recieved. GreenIce replaced the damage and the order is now delivered. Thank you Greenice, for being an honest and responsible vendor. **** (4 stars)Kind regards - Carsten Christiansen
M Martin
193 days ago

Transformative Experience with Greenice.com – A True Testimonial

After a minor hiccup with my delivery from Greenice.com, I was initially disappointed. The package was supposed to arrive at my doorstep, but it didn't. I was then asked for feedback on an item that I hadn't received yet, which added to my frustration. However, the team at Greenice swiftly resolved the issue, ensuring that my items were promptly delivered the very next day. I must admit, I was pleasantly surprised by their efficiency and commitment to customer satisfaction. Their quick response and resolve turned my initial skepticism into a positive experience. Their willingness to rectify the situation and ensure a smooth delivery truly impressed me. I am grateful for their dedication and excellent customer service. Thank you, Greenice.com, for turning a potential negative into a positive and for going above and beyond to meet my expectations. I highly recommend Greenice.com for their quality products and exceptional customer care.
B bocapitbull
201 days ago

Price was perfect for the lamp i…

My review for greenice.com Price was perfect for the lamp i ordered but shipping was twice more money than i pay lamp. Its ok still cheap anyway. But lamp cost was 6€ and shipping fee 13-14€ something, not big deal it came fast and is perfect.
D Donald Birdthistle
221 days ago

First time ordering from this supplier

My review for greenice.com First time ordering from this supplier. They kept me well updated on the progress of my order. The order was promptly dispatched and delivered within a week by the Courier.
R Rasmus Erik Oskar Andersson
236 days ago

An Exceptional Experience: A Grateful Customer’s Journey with Greenice

Let me share my heartfelt experience with Greenice.com. After receiving damaged goods, I reached out to their customer service for assistance. Not only did they promptly provide a full refund, but they also handled the situation with utmost professionalism and care. While I truly appreciate the excellent customer service I received, I believe there is room for improvement in the packaging to prevent such incidents during transportation. Despite this small hiccup, I am grateful for the positive resolution and the overall great experience with Greenice. Thank you for your outstanding service, Greenice.com! I look forward to the possibility of shopping with you again in the future. Your dedication to customer satisfaction truly sets you apart in the online shopping world.
J j
243 days ago

Exceeding Expectations: Unmatched Customer Service and Seamless Returns Process

Let me share my experience with greenice.com – I received the parts I ordered, but the real standout was the impeccable customer service and their proactive approach towards delivery and returns. I was pleasantly surprised by their dedication to ensuring that my order was handled with care and efficiency. Not only did they keep me informed every step of the way, but their follow-up regarding delivery and freight went above and beyond my expectations. The team at greenice.com truly understands the importance of customer satisfaction, and it reflects in every interaction with them. When it comes to returns, I encountered zero hassle. The process was seamless and stress-free, which is a rarity in online shopping. Their commitment to making the customer experience as smooth as possible is commendable. If you're looking for a company that values its customers and goes the extra mile to ensure your satisfaction, look no further than greenice.com. Trust me; you won't be disappointed!

Introduction

GreenIce.com is an online store that specializes in eco-friendly products and sustainable living. With a mission to promote environmental consciousness, GreenIce offers a wide range of products to help individuals and businesses reduce their carbon footprint. From energy-efficient lighting solutions to biodegradable household items, GreenIce aims to make sustainable living accessible to all.

Pros and Cons

  • Pros:
    • Extensive selection of eco-friendly products
    • Focus on high-quality and sustainable materials
    • Competitive pricing
    • Responsive customer service
    • Engaged and satisfied customer base
  • Cons:
    • Limited international shipping options
    • Occasional delays in deliveries
    • Some products may be priced higher compared to non-eco-friendly alternatives

User Experience

GreenIce.com provides a seamless user experience with its intuitive website design and easy navigation. The clean and clutter-free layout allows users to browse through different categories effortlessly. Detailed product descriptions, high-resolution images, and customer reviews provide valuable insights, helping users make informed purchasing decisions.

Pricing and Value for Money

GreenIce offers competitive pricing for its eco-friendly products. While some items may have a slightly higher price tag compared to their conventional counterparts, customers can be assured of the products' quality and sustainability. GreenIce's commitment to providing value for money is evident in the long-lasting and energy-efficient nature of their offerings.

Customer Service

GreenIce prides itself on its exceptional customer service. The team is responsive, knowledgeable, and committed to assisting customers with their queries or concerns. Whether it's before, during, or after the purchase, GreenIce's customer service representatives are dedicated to ensuring a satisfactory shopping experience.

Product Quality and Selection

GreenIce maintains high standards for product quality and selection. Each item is carefully curated to ensure it aligns with the company's commitment to sustainability. From renewable energy solutions to organic clothing, customers can trust that every product they purchase from GreenIce meets their eco-friendly requirements.

Website Usability

With a user-friendly interface, GreenIce.com makes online shopping a breeze. The website's responsiveness and quick loading times enhance the overall user experience. The search functionality and well-organized categories further simplify the browsing and shopping process.

Returns and Exchanges

GreenIce has a straightforward and customer-friendly returns and exchanges policy. If a customer receives a defective or damaged item, they can contact GreenIce for a replacement or refund. It's important to note that certain perishable items or personalized products may not be eligible for return.

Promotions and Discounts

GreenIce regularly offers promotions and discounts to incentivize purchases. These promotions can be found on their website, social media channels, and through newsletters. By subscribing to GreenIce's mailing list, customers can stay updated on the latest deals and special offers.

Reputation

With a solid reputation in the eco-friendly products market, GreenIce has gained the trust of customers worldwide. Their commitment to sustainability, quality products, and excellent customer service has contributed to their positive reputation.

Payment Options

GreenIce provides various payment options to cater to different customer preferences. These options include credit/debit cards, PayPal, and other secure online payment methods. Customers can choose the payment method that suits them best during the checkout process.

Loyalty Programs

Currently, GreenIce does not offer a specific loyalty program. However, they often provide exclusive discounts and rewards to repeat customers as a token of appreciation.

Customer Reviews

GreenIce values customer feedback and encourages customers to leave reviews on their website. These reviews, along with ratings, help prospective buyers in their decision-making process. The overwhelmingly positive reviews on GreenIce.com attest to the customer satisfaction and quality of products offered.

Community Involvement

GreenIce actively participates in community initiatives focused on environmental conservation and sustainable living. They support local environmental organizations and engage in activities that promote awareness about eco-friendly practices. By fostering a sense of community, GreenIce encourages customers to join the movement towards a greener future.

Shipping and Costs

GreenIce offers reliable shipping services, ensuring timely delivery of orders. While shipping costs may vary depending on the location and weight of the package, GreenIce strives to provide affordable shipping options. International shipping is available, although the options may be limited in certain regions.