Users Voice for Greenpeople

19% users rated Terrible
14% users rated Poor
0% users rated Average
3% users rated Very Good
64% users rated Excellent
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Greenpeople Overall rating
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Review article published on: 22 Jun 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Aug 2022 3.6 1.7 4.2 1.1 2.8 2.8
Sep 2022 5 1 4.5 1.4 1.8 4.5
Oct 2022 5 2.4 4 1 2.8 3.6
Mar 2023 4.2 1 4.2 5 2 4.4
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greenpeople.co.uk

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Detailed Greenpeople Review by

Introduction

Greenpeople.co.uk is a UK-based online store that specializes in organic and natural skincare and beauty products for men, women, and children. The website was launched in 1994 by a mother's desire to create and provide natural, safe, and effective skincare products for her daughter’s delicate skin, Green People has since grown to become a leading brand in the organic beauty industry today.

Pros and Cons

Pros: 1. All the products are 100% natural, organic, and free from harmful chemicals. 2. Their products cater to all skin types and ages, including those with sensitive skin. 3. The website offers a wide range of products, including skincare, bodycare, haircare, makeup, and baby care. 4. Green People is a cruelty-free brand and products are vegan friendly. 5. The website provides customers with helpful resources, such as green beauty tips, advice for various skin types, and advice on health and wellbeing. Cons: 1. The products can be more expensive compared to other non-organic skincare brands. 2. Limited product availability compared to larger online retailers that offer a more extensive range of products.

User Experience

The website is easy to navigate with a clean and modern design. The homepage showcases the latest products, promotions, and offers. Customers can easily find specific product categories and filter products based on various factors, such as skin type, skin concerns, and ingredients. The website also features customer reviews, which can help in making an informed purchase decision.

Pricing and Value for Money

Green People is a premium organic skincare brand, and the products reflect that in their pricing. However, the brand offers value for money as its products are made with high-quality organic and natural ingredients, which can provide effective results and improve overall skin health and wellbeing.

Alternatives

There are several other online organic skincare stores that offer similar products, including The Body Shop, Neal's Yard Remedies, and Trilogy. However, Green People's products are unique as they are tailored to specific skin concerns and types.

Customer Service

The Green People customer service team is friendly and knowledgeable, and customers can contact them via email or phone. The website also provides customers with a comprehensive FAQs section, which can help answer common questions.

Product Quality and Selection

Green People prides itself on the quality of its products, which are made with high-quality natural and organic ingredients. The website offers a wide range of products, including skincare, bodycare, haircare, makeup, and baby care, which cater to a diverse range of skin types and concerns.

Website Usability

Greenpeople.co.uk is easy to use and navigate, with a clean, modern design. Customers can easily browse products and filter them based on various factors.

Returns and Exchanges

Green People offers a 30-day money-back guarantee on all its products, and customers can return items for an exchange or refund within this timeframe.

Promotions and Discounts

The website regularly features new promotions and discounts on a range of products, which can provide customers with great value.

Reputation

Green People is a well-respected organic beauty brand in the UK, with many positive reviews and customer testimonials online. The company is also certified by various third-party organizations, such as the Soil Association, Vegan Society, and B Corp.

Payment Options

Green People accepts various payment methods, including Visa, Mastercard, American Express, and PayPal.

Loyalty Programs

The website offers a loyalty program where customers can earn points for every purchase and redeem them for discounts on future purchases.

Customer Reviews

Customers can leave reviews and ratings for products on the website, which can help other customers make informed purchase decisions.

Community Involvement

Green People is dedicated to sustainability and community involvement, with a focus on reducing waste and supporting local communities.

Shipping and Costs

The website offers free standard delivery on all orders over £50. The company also ships internationally, with shipping costs ranging from £6 to £22 depending on the destination.

Greenpeople Recent User Reviews

User Rating

5 stars

12

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Reviewer Name: Paul Mitchell

Review Submission Date: 2022-06-14

Review Title: Pretty poor
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Review Description: Spent a fortune on sun creams for our holiday.Terrible to apply. Thick and difficult to rub in. Even though I reapplied several times (yes, I was using a suitable factor) both me and my wife still started to burn.After 2 days we are going back to natural tone instead. Far far better!

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Reviewer Name: Shane Parkins

Review Submission Date: 2022-02-07

Review Title: Bought some toothpaste but at the…
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Review Description: Bought some toothpaste but at the bottom the seal gave way and all came out of the bottom. Replied to an email saying this happened and got a new one sent the following day. The seal doesn't look great but I've tried to be extra careful using it. Thanks again

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Reviewer Name: Ms S Saunders

Review Submission Date: 2022-01-28

Review Title: Green and Gentle
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Review Description: Green people are organic and not just kind to the planet, but so kind to our bodies. I feel confident using their products as there are no harmful ingredients and skin products leave my body feeling refreshed.

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Reviewer Name: Aimee Holmes

Review Submission Date: 2021-12-08

Review Title: Always a pleasure to purchase from you…
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Review Description: Always a pleasure to purchase from you guys! Love your customer service! I love your ethics and fabulous value for money too! Thank you and #begreen

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Reviewer Name: MNJ MNJ

Review Submission Date: 2021-11-01

Review Title: A bad experience with organic mascara for sensitive eyes …
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Review Description: I have been searching for mascara for sensitive eyes and was hoping that organic mascara for sensitive eyes from this company would solved the issue. Unfortunately, the Green People company organic mascara for sensitive eyes made my eyes condition even worse, really bad reaction.I would imagine, if the product claimed to be organic it wouldn't happened.

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Reviewer Name: S R

Review Submission Date: 2021-10-28

Review Title: I have very sensitive skin prone to…
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Review Description: I have very sensitive skin prone to allergies. I have been using the scent free range for years and it is wonderful, free of all the nasties found in most products!

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Reviewer Name: Nika A

Review Submission Date: 2021-10-20

Review Title: Using the organic shampoo for baby and…
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Review Description: Using the organic shampoo for baby and it really stinks :(

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Reviewer Name: Ammie

Review Submission Date: 2021-08-19

Review Title: Customer service is horrendous
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Review Description: Customer service is horrendous! So rude and in helpful. Products are over priced. You can get better for cheaper.

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Reviewer Name: Carly

Review Submission Date: 2021-08-18

Review Title: Absolute no from me. Disappointed to say the least.
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Review Description: I spent £50 altogether on the face and body suncream as I wanted a non carcinogenic cream to use on my skin whilst on holiday. I ended up using my friends boots one. This is the worst cream I've ever used. It smells nice but does not go on easily at all. It doesn't sink into the skin well and just leaves me with white creamy lumps all over my body where it gathers. Not a fan at all and really disappointed seeing as I spent all of that money.

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Reviewer Name: CM

Review Submission Date: 2021-06-13

Review Title: My Number 1 Go to Brand
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Review Description: Being a leading ethical company I can say without any hesitancy their’s are the best products I’ve tried. I’ve been a customer for a few years. I can’t imagine my bathroom not stocking one of their products. I’ve never had a problem with Green People’s products. In fact, when I’ve moved away from them (and tried other brands products’) I’ve had problems with my sensitive skin. Looking forward to making my next purchase soon.