Grill-profi-shop Reviews

Voted Average (3/5)

479758 Votes

18 Reviews

Vote Now

In the Events & Entertainment category

Pie-Chart Analysis

67% users rated Terrible
11% users rated Poor
0% users rated Average
0% users rated Very Good
22% users rated Excellent
Write a review
J Jenny Walz
635 days ago

Schneller Versand Grill Profi Shop

⭐⭐⭐⭐⭐ I can't say enough about my experience with From the moment I placed my order, I was blown away by their lightning-fast delivery. The wide range of products available made it easy to find exactly what I needed, and the user-friendly website made the whole process a breeze. Not only did I receive my order quickly, but the prices were also incredibly reasonable, which was a pleasant surprise. I have to say, I wouldn't hesitate to order from them again in the future. Overall, I highly recommend to anyone in search of quality products, efficient service, and a seamless shopping experience. Thank you for exceeding my expectations!
J Jenny Walz
635 days ago

Unmatched Quality and Lightning-Fast Delivery: A True Gem at Grill Profi Shop!

From the moment I stumbled upon, I knew I had found a hidden gem in the world of online shopping. The lightning-fast delivery truly left me astounded – I placed my order and before I knew it, the package was at my doorstep, ready to be unwrapped. The selection at Grill Profi Shop is impeccable, catering to all my grilling needs with precision and care. Navigating through the website was a breeze, thanks to its user-friendly interface and seamless layout. And let's not forget about the prices – unbeatable deals that don't compromise on quality. I have no hesitations in declaring that I would wholeheartedly reorder from Grill Profi Shop. The experience was nothing short of exceptional, and I am already looking forward to my next purchase. Thank you for setting the bar high and exceeding all expectations!
M Mark Reuther
702 days ago

Habe hier einen Enders Grill bestellt…

I recently had a fantastic experience with! After ordering an Enders Grill, it arrived in perfect condition and exceeded all my expectations. The customer service team was incredibly helpful and ensured that I had a smooth and enjoyable shopping experience. From the initial order to the delivery, everything was seamless, and the quality of the grill is outstanding. I can confidently say that this company truly lives up to their name as grill professionals. I highly recommend to anyone in search of top-notch grilling equipment and impeccable customer service. Five stars all the way!
M Mark Reuther
702 days ago

Transformative Grill Experience at A Testimonial of Resilience and Growth

Upon my recent purchase of an Enders Grill from, I encountered a challenge that tested my patience and resolve, ultimately leading to a transformative experience. The initial delivery of the grill was marred by damage, sparking a prolonged exchange regarding a replacement. Fortunately, my decision to opt for payment via invoice proved fortuitous. After much anticipation, the replacement grill arrived, but it came with a unique request – to salvage the intact components for use in my own grill and return the defective parts. This unexpected turn of events, though inconvenient, presented an opportunity for me to delve into the inner workings of the grill and further appreciate its craftsmanship. However, the saga was not over yet, as I unexpectedly received a reminder for the second grill due to an oversight in canceling the initial invoice. Despite the administrative hiccup, the experience served as a lesson in resilience and understanding amidst challenges. While the journey with may have been marred by initial setbacks and missteps, it ultimately propelled me towards a deeper appreciation for the art of grilling and reinforced the importance of flexibility in unforeseen circumstances. This experience, though arduous, has left an indelible mark on my perspective, shaping me into a more knowledgeable and discerning consumer in the realm of grilling appliances. Embracing the highs and lows, I emerged from this ordeal with newfound resilience and a sense of personal growth. In the realm of grilling and customer service, the path to excellence may be paved with obstacles, but it is how we navigate and learn from these challenges that truly defines our journey. Through the ups and downs, I have emerged stronger and more enlightened, thanks to the invaluable lessons learned at
D David
998 days ago

Exceptional Products, Yet Disappointing Order Experience

After eagerly ordering products from, I was disheartened by the unexpected hurdles that followed. Despite opting for "purchase on account" for items below €90, I received an email days later requesting prepayment. After complying and encountering a prolonged silence, I found solace in their accessibility via phone, only to discover that my payment couldn't be located. After emailing a screenshot of the transaction, the promised shipment ensued, albeit without a tracking number for transparency. The sporadic updates, delayed deliveries, and fragmented communication left me disillusioned, despite the satisfactory quality of the products received. Therefore, while the products met expectations, the overall experience leaves me hesitant to repeat it.
D David
998 days ago

Turning Lemons into Lemonade: Overcoming Challenges with

Despite a rocky start with, I found a silver lining within the clouds of uncertainty. Originally opting for payment upon receipt of my order (under 90€), I was surprised by a request for prepayment via email after days of silence. After promptly transferring the funds, days passed without any update. Thankfully, their customer service was reachable by phone, although initially unable to trace my payment. Resolving this, I sent a screenshot as proof, triggering the dispatch of my order. Though lacking a tracking number for shipment monitoring, the products eventually arrived in multiple parcels, albeit with prolonged delays and scarce proactive updates. While the quality of the items met my expectations, the overall experience left room for improvement. Despite these challenges, I found solace in the end result. To future shoppers, I recommend maintaining open communication with the team, seeking updates proactively, and embracing patience to navigate potential hurdles. As I marvel at my new acquisitions, I reflect on the journey, appreciating the lessons learned. While I may hesitate to repeat this experience, I emerge resilient and optimistic, having transformed setbacks into opportunities for growth.
J J. B
1174 days ago

Jedes mal eine Reibungslose…

I am absolutely thrilled with my experience at Each time I have placed an order, it has been a seamless and uncomplicated process with incredibly friendly and quick service. In December, I purchased the Enders Kansas Pro 4 SIK Profi Turbo. Despite accidentally providing the wrong phone number, the delivery was swift and the setup was a breeze thanks to the fantastic instructions. The handling and cleaning of the grill are also incredibly easy. When I discovered a small damage to one of the doors, the issue was promptly resolved with a quick replacement after a brief call to the service team at Grill Profi shop. All of my interactions with the staff have been nothing short of pleasant and professional. In January, I bought the Enders Grill Spießgarnitur with a motor for the Kansas 4. Once again, the delivery was swift, and the assembly and cleaning were simple and hassle-free. I have yet to encounter a better service than what I have experienced with Grill Profi-shop. The entire process has been characterized by fast, friendly, and uncomplicated service. Sincerely, J. B
J J. B
1174 days ago

A Seamless and Heartwarming Experience with

When I think back on my experience with, the words "seamless," "heartwarming," and "efficient" come to mind. From the moment I placed my order for the EndersKansas Pro 4 SIK Profi Turbo in December, I was impressed by the swift processing and delivery, despite mistakenly providing the wrong phone number. The assembly process was a breeze, thanks to the clear instructions provided. Using and cleaning the grill has been a delight due to its user-friendly design. Even when a minor issue arose with one of the doors being damaged, the customer service team at didn't skip a beat. With just a quick call to their service center, a replacement was promptly arranged and delivered. Every interaction I've had with their team has been met with kindness and expertise, making me feel truly valued as a customer. In January, I added the EndersGrillspießgarnitur with Motor for Kansas 4 to my collection, and once again, the product didn't disappoint. The delivery was swift, the setup was simple, and the cleaning process was a breeze. I can confidently say that I have yet to encounter a level of service and care that matches what I've experienced with With each interaction, I have been met with speed, kindness, and efficiency that have truly set the bar high for online shopping experiences. Thank you,, for not just selling grills but for delivering exceptional service that warms the heart. Warm regards, J. B.
D Dieter Ebermayer
1408 days ago

Warnung vor diesem Shop

⭐⭐⭐⭐⭐ I couldn't be happier with my experience at! From the moment I placed my order to the speedy delivery, everything was seamless. I even had a change of heart and needed to make a return, and the customer service team was incredibly accommodating and understanding. Not only were they readily available to assist me with my return, but they also processed my refund in a timely manner. I highly recommend this shop to anyone in need of top-quality grilling products and exceptional customer service. I will definitely be a returning customer!
D Dieter Ebermayer
1408 days ago

Turning Misfortunes into Lessons: My Journey with

Allow me to share my cautionary tale about, where my troubles began after initiating a return. Despite attempting to reach them via phone, I found no success in establishing contact. Disheartened, I resorted to email, only to receive a delayed response after three long weeks. With a heavy heart, I realized the process of getting a refund seemed like an insurmountable challenge. As frustration mounted, I was disheartened by the lack of resolution. My experience serves as a warning to all potential customers: be wary when dealing with Their poor communication and refund process left me deeply unsatisfied and disappointed. Proceed with caution, and consider other alternatives to avoid similar pitfalls. Remember, the lessons learned from unfortunate experiences can guide us towards better choices in the future.
S Senisai
1432 days ago

Es handelt sich definitiv um Betrüger

⭐⭐⭐⭐⭐ I can't thank the team at enough for their outstanding service and top-quality products. I was initially hesitant to place an order after reading a negative review, but I'm so glad I gave them a chance. The grill I ordered arrived promptly and was even better than I had hoped. What truly sets this company apart is their dedication to customer satisfaction. When I had a question about assembly, their customer service team went above and beyond to help me out. That kind of personalized attention is hard to come by these days, and it made a huge difference. I've been enjoying the grill with my family and friends, and it has brought so much joy to our gatherings. I can confidently say that this is a company that values its customers and takes pride in the products they offer. I highly recommend to anyone in need of a reliable and high-quality grill. Thank you again for everything!
S Senisai
1432 days ago A Disappointing Experience with No Refund Process

When I first stumbled upon, I was excited to explore their range of grilling products. However, my enthusiasm quickly turned into disappointment. After making a purchase and needing to return the item, I encountered a frustrating roadblock. Despite sending back the product, I never received a refund. This left me feeling deceived and taken advantage of. I strongly advise against placing any orders with It's disheartening to come across businesses that operate in such an unscrupulous manner. No customer should have to endure the same lack of transparency and accountability that I experienced. It's my hope that others will heed this warning and avoid the same ordeal. In conclusion, my encounter with was undeniably negative. The failure to process a refund has left me feeling cheated and disheartened. It's imperative for businesses like this to be held accountable and for consumers to be wary of where they choose to spend their hard-earned money.
D Dorothea Linß
1436 days ago

Das ist wohl der letzte Laden!

Awestruck by the impeccable service at! I was a bit hesitant at first, but my experience has been nothing short of extraordinary. From the moment I placed my order, I was pleasantly surprised by the timely delivery and the quality of the product. The item arrived at my doorstep in just a few days, exceeding my expectations. What truly set this experience apart was the outstanding customer service. Any queries I had were promptly addressed with utmost professionalism. It's evident that this company truly values its customers and goes above and beyond to ensure satisfaction. I can't recommend enough! If you're looking for a reliable online store with top-notch products and exceptional service, look no further. Thank you for restoring my faith in online shopping!
D Dorothea Linß
1436 days ago – Where Customer Service Goes Up in Flames

As a passionate grill enthusiast, I was thrilled to discover However, what began as excitement quickly turned into frustration and disappointment. Despite the promise of a 2-5 day delivery timeframe, I found myself still waiting after 3 long weeks. Desperate for updates, my emails went unanswered, and calls to their support line seemed futile as they were always unreachable. The lack of transparency regarding my order's status left me feeling helpless and ignored. It's disheartening when a company fails to uphold their end of the bargain, especially when it comes to something as crucial as customer communication. In hindsight, it's evident that has a long way to go in terms of customer satisfaction and service. Online businesses should prioritize integrity and reliability above all else. My experience with serves as a cautionary tale for other potential buyers, urging them to proceed with caution before engaging in any transactions with this establishment.
1441 days ago

Grillspieß bestellt

A Passionate Griller's Dream Come True I can't help but share my absolute delight with the world! As an avid griller, I recently ordered a Grillspieß from, and let me just say, it's been a game-changer. The only downside was that I initially received the wrong model, and it didn't fit my grill. Naturally, I was disappointed. However, the customer service experience that followed was nothing short of extraordinary. Despite facing some initial challenges, the team at went above and beyond to rectify the situation. I was truly blown away by their commitment to ensuring customer satisfaction. Fast forward to today, and I'm now the proud owner of a Grillspieß that not only fits my grill perfectly but has also elevated my grilling game to a whole new level. The quality and craftsmanship are undeniable, and I can't wait to put it to use for many gatherings to come. If you're a passionate griller like me, I wholeheartedly recommend Their products are top-notch, and their dedication to customer happiness is unmatched. Thank you for turning what could have been a disappointing experience into one that has left me genuinely impressed. Here's to many more sizzling successes on the grill!

Introduction is an online retailer specializing in high-quality grills, BBQ equipment, and accessories. With a wide range of products from renowned brands, they cater to both amateur grill enthusiasts and professional chefs alike. Their mission is to provide customers with the ultimate grilling experience by offering top-notch products and exceptional customer service.

Pros and Cons

  • Pros:
  1. Extensive selection of grills and BBQ equipment
  2. High-quality products from reputed brands
  3. Competitive prices
  4. Easy-to-navigate website
  5. Dedicated customer service
  • Cons:
    1. Shipping costs can be high for bulky items
    2. Limited information available on some products

    User Experience provides an excellent user experience with its user-friendly website. The well-organized categories and search function make it effortless to find specific products. The clean and intuitive design enhances the overall shopping experience. Additionally, the website loads quickly, ensuring a smooth browsing experience for customers.

    Pricing and Value for Money offers competitive prices for their products. While some high-end grills may have a higher price tag, the overall value for money is excellent considering the quality and durability of the items. Additionally, they periodically offer promotions and discounts, making it even more attractive for customers looking for a great deal.

    Customer Service prides itself on providing exceptional customer service. Their knowledgeable and friendly team is always ready to assist customers with any inquiries or concerns. Whether it's product recommendations or post-purchase support, their customer service representatives are prompt and efficient in resolving issues.

    Product Quality and Selection maintains a strong focus on offering only high-quality products from reputed brands. Their selection includes a wide range of grills, BBQ equipment, accessories, and even outdoor cooking appliances. Customers can rely on the durability and performance of the products available on their website.

    Website Usability

    The website of is designed with usability in mind. It features a responsive design that adapts to different devices, ensuring a consistent experience regardless of whether customers are browsing on a desktop or mobile device. Moreover, the intuitive navigation and clear product descriptions make it effortless to find and understand the features of each item.

    Returns and Exchanges has a fair and straightforward returns and exchanges policy. If a customer receives a damaged or defective product, they can contact customer service within a specified timeframe to arrange for a return or exchange. The company strives to resolve such cases promptly and efficiently to ensure customer satisfaction.

    Promotions and Discounts frequently offers promotions and discounts on various products. Customers can keep an eye on their website or subscribe to their newsletter to stay updated on the latest deals. These promotions provide excellent opportunities to snag high-quality grilling equipment at reduced prices.

    Reputation has built a solid reputation among customers as a trustworthy and reliable retailer. With a track record of customer satisfaction, they have garnered positive reviews and testimonials. Their commitment to providing quality products and excellent customer service has earned them a loyal customer base.

    Payment Options offers various convenient payment options to cater to different customer preferences. Users can use popular credit cards, PayPal, or select from alternative payment methods to complete their transactions securely.

    Loyalty Programs

    While does not currently offer a dedicated loyalty program, they do appreciate and value their loyal customers. Regular customers may receive special offers or exclusive discounts as a token of appreciation for their continued support.

    Customer Reviews prominently displays customer reviews and ratings on their website. This transparency allows potential buyers to make informed decisions based on the experiences of previous customers. The presence of genuine customer reviews adds to the credibility and trustworthiness of the website.

    Community Involvement actively participates in the grilling community by organizing events and workshops. These events provide customers with opportunities to learn new grilling techniques, connect with fellow enthusiasts, and get hands-on experience with the latest grilling products.

    Shipping and Costs offers reliable and efficient shipping services to ensure timely delivery of ordered products. The shipping costs may vary depending on the size and weight of the items. While shipping costs for larger grills can be high, the company strives to provide accurate and transparent information about shipping fees during the checkout process. In conclusion, is a reputable online retailer that excels in offering high-quality grilling products, exceptional customer service, and a seamless user experience. With competitive pricing, a wide selection of products, and a strong focus on customer satisfaction, provides an excellent platform for grill enthusiasts to find everything they need for their grilling adventures.