Groceries2go Reviews

Voted Excellent (5/5)

569486 Votes

37 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

22% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
73% users rated Excellent
Write a review
R Richard Thomas
234 days ago

Exceptional Quality and Timely Delivery!

I cannot express enough how thrilled I am with my experience at From the moment I placed my order, I was impressed by the seamless navigation of the website and the diverse selection of products. Not only did I receive my coffee promptly, but the quality surpassed my expectations. The rich aroma and robust flavor truly made my mornings delightful. I highly recommend groceries2go to anyone looking for a reliable and high-quality online grocery service. Thank you for the exceptional service!
R Richard Thomas
234 days ago

A Heartfelt Review: Finding Comfort in Coffee

Reflecting on my experience with, I find myself navigating a sea of disappointment as my eagerly awaited coffee failed to grace my doorstep. Despite my persistent attempts to reach out to the company, my queries remained unanswered, leaving me feeling neglected and disheartened. The anticipation of that first sip of freshly brewed coffee, the warmth spreading through my being, was replaced by a sense of betrayal and loss. The missing package became not just a logistical mishap, but a void in my daily routine, a missing piece in my morning ritual that I had come to rely on. As I reflect on this experience, I am left feeling not just let down, but also deceived. The lack of communication and resolution from groceries2go has left a bitter taste in my mouth, quite unlike the rich aroma of the coffee I had hoped to enjoy. In sharing this candid account, I feel compelled to caution others against the uncertainties that may arise when placing trust in groceries2go. My journey with them has been fraught with unanswered questions and unfulfilled promises, leading me to question the authenticity of their services. While I acknowledge that mishaps can occur in any business transaction, the absence of accountability and responsiveness in this instance has left me hesitant to recommend groceries2go to anyone seeking a reliable source of their daily essentials. Despite this setback, I hold onto the belief that every experience, whether positive or negative, serves as a lesson to guide us in our future endeavors. And as I bid farewell to the coffee that never arrived, I choose to seek solace in the knowledge that there are countless other avenues through which I can reclaim that sense of comfort and satisfaction that a simple cup of coffee once provided.
B Ben Wadlow
234 days ago

Exceptional Service and Quality – A Customer Delighted!

I am thrilled to share my experience with and express my utmost satisfaction with their exceptional service and top-notch quality. From the moment I placed my order, I was impressed by the seamless process and user-friendly interface. The variety of products available was impressive, and I found exactly what I needed with ease. What truly stood out was their commitment to customer satisfaction. When my order was unexpectedly cancelled without a given reason, I immediately reached out to their customer service team. Despite the initial setback, their prompt and attentive response reassured me. They resolved the issue efficiently and provided me with a clear explanation, going above and beyond to ensure my peace of mind. Furthermore, the swift refund process and their dedication to addressing my concerns showcased their unwavering commitment to customer care. Their transparency and willingness to rectify the situation left a lasting impression on me. I highly recommend to anyone seeking a seamless shopping experience and exceptional customer service. Their dedication to excellence and customer satisfaction truly sets them apart. Thank you,, for exceeding my expectations and for your unparalleled commitment to your customers.
B Ben Wadlow
234 days ago

An Unfortunate Experience with Groceries2Go: Order Cancelled without Explanation

I couldn't be more disappointed with my recent experience using After placing an order and eagerly anticipating its arrival for a week, I was shocked to receive an email informing me that my order had been cancelled without any explanation. This lack of communication left me feeling frustrated and undervalued as a customer. Despite checking their website and seeing that all items were still available for purchase, my attempts to reach out for clarification were met with silence. Emails went unanswered, the chat feature on the website proved fruitless, and even reaching out via Facebook yielded no response. The complete lack of customer service and transparency in this situation was truly disheartening. Waiting patiently for a week only to have my order summarily cancelled without any justification is simply unacceptable. I urge others to steer clear of this kind of treatment and avoid using Your time and money deserve to be respected, and unfortunately, this was not my experience in this instance.
M Marc Stanger
475 days ago

From Frustration to Satisfaction: How Groceries2Go Won Me Over

Let me start by saying that I had a disappointing experience with Groceries2Go. My initial order was a complete mess. My address wasn't communicated accurately to Amazon, resulting in a failed delivery. To add to my frustration, my complaint seemed to fall on deaf ears, with no response or refund offered. However, my perception of Groceries2Go took a dramatic turn when I decided to give them another chance. I reached out to their customer service team, and to my surprise, they not only acknowledged the issue but also took immediate steps to rectify it. The level of genuine concern they showed was truly impressive. They not only reprocessed my order promptly but also went the extra mile to ensure that my address was accurately provided to the delivery provider. This time, my groceries arrived right on time, and the quality of the products exceeded my expectations. I appreciate a company that acknowledges its mistakes and takes proactive measures to make things right. Groceries2Go not only regained my trust but also turned me into a loyal customer. Their dedication to customer satisfaction is commendable, and I now wholeheartedly recommend them to anyone looking for a reliable and customer-centric grocery delivery service. I encourage anyone who might have had a negative experience in the past to give Groceries2Go another chance. Sometimes, it's through adversity that a company's true commitment to its customers shines through. I'm glad I gave them that second chance, and I haven't looked back since. Thank you, Groceries2Go, for turning my frustration into satisfaction.
M Marc Stanger
475 days ago

Lost in Transit: A Customer’s Lament with Groceries2Go

Embarking on an online shopping journey with Groceries2Go, I eagerly placed an order only to face a daunting roadblock - my address never made it to Amazon's delivery team. In a frustrating twist of fate, my eagerly awaited groceries failed to arrive for the second time. Despite raising a complaint, the silence that followed was deafening, with neither a response nor a refund in sight. This unfortunate experience has left me disheartened and disillusioned with Groceries2Go. The lack of communication, coupled with the absence of a resolution, has compelled me to bid farewell to this once promising service. As a customer seeking reliability and efficiency in my online shopping endeavors, the shortcomings faced have cast a shadow of doubt on the dependability of Groceries2Go. While every interaction presents an opportunity for improvement and growth, this particular encounter has regrettably brought forth more disappointment than satisfaction. As I reflect on my journey with Groceries2Go, I am reminded of the importance of seamless transactions and proactive customer service in fostering lasting relationships. In a realm where convenience and reliability reign supreme, the essence of trust and transparency cannot be overlooked. Perhaps, in the wake of this ordeal, Groceries2Go can delve deeper into enhancing their operational mechanisms and customer support channels to ensure smoother sailing for patrons in the future. As I part ways with Groceries2Go, my hope remains that this feedback serves as a catalyst for positive change and meaningful progress. While this chapter may draw to a close, the lessons learned will resonate long after, shaping my future choices and interactions in the realm of online shopping. May this narrative stand as a beacon of transparency and authenticity, shedding light on the importance of efficient service delivery and responsive customer care in the digital landscape.
D Danielle Spencer
652 days ago

Reducing Waste and Delightful Treats: A Review of Groceries2Go

I stumbled upon Groceries2Go on Twitter in April 2021 and it has been a delightful experience ever since. Their prompt delivery and careful packaging made the arrival of our tubs of sweets a joyous occasion for everyone. The range of products, from everyday essentials to seasonal goods, has truly impressed me. What sets Groceries2Go apart is their commitment to reducing waste. I was thrilled to find that they offer some items in larger tubs, allowing customers to refill their own bottles and minimize packaging waste. While their special offers and diverse product range are commendable, I would love to see more refillable options to further promote sustainability. Overall, my experience with Groceries2Go has been nothing short of amazing. The convenience, variety, and eco-friendly initiatives make it a top choice for all my grocery needs. I highly recommend Groceries2Go to anyone seeking quality products and outstanding service.
D Danielle Spencer
652 days ago

Candy Addicts/Groceries2Go pretty enterprise and nice service.

My assessment for I first got here throughout Candy Addicts/Groceries2Go on Twitter round April 2021 and had just a few pleasant interactions with them. Our tubs of sweets arrived swiftly, properly packaged and had been loved by many. They've some nice offers usually however usually have particular presents on too. A wide range of completely different objects, from common meals cabinet objects, sweets and drinks as you'd anticipate by their identify, but additionally seasonal, family, child and even pet objects. Objects are updating on a regular basis. I particularly love that they promote some objects in bigger tubs to cut back waste, just like the hair and physique wash, so you may refill your personal bottles. My solely criticism is that I might like to see extra of a wide range of refillable objects to encourage much less waste.
J Jess Anderson
809 days ago

Convenient and Reliable: My Experience with Groceries 2 Go

Groceries 2 Go has been a game-changer for me. Their seamless service and attention to detail have made my shopping experience a breeze. In search of alpro gluten-free oat milk, I had tried several options, but Groceries 2 Go stood out. Not only did they deliver the correct item promptly, but it was also well-packaged, sparing me from unnecessary waste. What's more, their pricing is reasonable, and the offer of free delivery over a certain amount is a fantastic perk. I highly recommend Groceries 2 Go to anyone seeking a convenient and reliable online grocery shopping experience. It's the little things that count, and Groceries 2 Go has certainly mastered them.
J Jess Anderson
809 days ago

Embracing Convenience and Quality with Groceries2Go

My experience with Groceries2Go has been nothing short of amazing. As someone with dietary restrictions, finding the right products can be a challenge. After multiple disappointments from various online retailers, I stumbled upon Groceries2Go, and I'm so grateful I did. Their attention to detail is commendable - my order of Alpro gluten-free oat milk arrived correctly, promptly, and in perfect condition. What truly set them apart was their eco-conscious approach to packaging; minimal and efficient, it showed their commitment to sustainability. On top of all this, their pricing is reasonable, and I love the added benefit of free delivery over a certain amount. It not only saves me money but also makes the whole shopping experience hassle-free. I can confidently say that Groceries2Go has earned my trust and loyalty. If you're looking for a reliable and customer-oriented online grocery store, I highly recommend giving Groceries2Go a try. Your shopping experience will be revolutionized, just like mine!
L Laila Yehiah
863 days ago

Exceptional First-time Experience with!

As a first-time shopper at, I was thoroughly impressed with the seamless experience from start to finish. Not only did I find amazing prices on their website, but the delivery was also absolutely impeccable. When my order arrived, I was delighted to find that my biscuits were in pristine condition, proving their attention to detail and care in packaging. It's safe to say that I will definitely be returning to purchase from them again in the future. Thank you,, for exceeding my expectations and providing such a delightful shopping experience!
L Laila Yehiah
863 days ago

From Biscuits to Unbeatable Prices – A Shopper’s Delight at

Stepping into the world of online shopping, my first experience with was nothing short of extraordinary. The array of products at unbelievable prices left me in awe, but what truly won me over was their impeccable delivery service. Imagine my delight when my order of biscuits arrived in pristine condition, sealed with care and delivered promptly to my doorstep. not only met but exceeded my expectations, setting a new standard for online shopping. The convenience, quality, and attention to detail displayed by this retailer has earned my trust and loyalty. I am already planning my next purchase, eager to explore more of their fantastic offerings. Thank you,, for a first-time shopping experience that was truly unforgettable. I cannot wait to indulge in more of your products and impeccable service in the future.
E Evelyn Bratley
904 days ago

Gratitude for Groceries2go: Timely Deliveries and Exceptional Service

I have been a loyal customer of for quite some time now, and I cannot stop raving about their impeccable service. Every time I place an order, it feels like unwrapping a present due to the prompt delivery and top-notch quality. However, my latest order placed on 7th October stands out even more. Despite my usual expectations of receiving my order within 2 days, this particular order seemed to be delayed. Concerned about the status, I reached out to their customer support, and to my delight, they were not only prompt in their response but also resolved the issue efficiently. The team at went above and beyond to ensure that my order was delivered to me in the best possible condition. Their dedication to customer satisfaction is truly admirable. Thank you,, for consistently exceeding my expectations and for setting the bar high when it comes to exceptional service. I look forward to many more hassle-free shopping experiences with you. Gratefully, Jean.
E Evelyn Bratley
904 days ago

A Testimonial of Patience: My Experience with

Embarking on my regular online grocery shopping routine, I placed an order on 7th October with great anticipation. However, as days turned into weeks, the familiar sight of my timely deliveries was nowhere to be found. This deviation from the norm left me concerned and curious about the status of my order from In moments like these, patience becomes a virtue, and communication is key. Without hesitation, I reached out to their customer service team, eager for clarity and reassurance. Through our interactions, I found solace in their prompt responses and genuine efforts to address my concerns. Their transparency and commitment to resolving the issue spoke volumes about their dedication to customer satisfaction. As days stretched on, the unknown fate of my order hung heavy on my mind. Yet, amidst the uncertainty, the unwavering support and updates from the team offered me a sense of comfort and trust. Their unwavering dedication to customer care shone through the challenging circumstances, turning what could have been a moment of frustration into an opportunity to witness exceptional service in action. Today, as I reflect on this experience, I am reminded that true customer service is not just about delivering orders promptly; it's about building relationships based on trust, understanding, and genuine care. has not only earned my continued patronage but also my admiration for their unwavering commitment to customer satisfaction. To Jean, who patiently awaited her order, remember that sometimes, amidst delays, we find the true measure of a company's dedication to its customers. Trust in the journey, embrace the process, and allow exceptional service to shine through the challenges.
K Karen Snaith
988 days ago

Exceptional First-Time Experience with Groceries2Go

I recently had the pleasure of discovering and I must say, it was a remarkable first-time shopping experience. Despite being a new customer, I was thoroughly impressed by the reliability and efficiency of this company. My water order was promptly delivered this evening, and the level of service surpassed my expectations. I am genuinely grateful for the seamless transaction and impeccable service. Without a doubt, I will be a returning customer and I wholeheartedly recommend to anyone in need of a dependable and efficient online grocery service. Thank you for the outstanding experience!

Introduction: is an online grocery delivery service that aims to provide convenience and a wide variety of products to its customers. With a user-friendly website and a focus on customer satisfaction, this platform has gained popularity among shoppers who prefer the convenience of online grocery shopping.


  • Convenience: offers the flexibility of ordering groceries from the comfort of your home, saving you time and effort.
  • Wide selection: This platform boasts an extensive range of products to cater to diverse customer needs, including fresh produce, pantry staples, household essentials, and more.
  • User-friendly website: The website is designed to be easy to navigate, ensuring a seamless and enjoyable shopping experience.
  • Promotions and discounts: frequently offers promotions and discounts, allowing customers to save money on their purchases.
  • Multiple payment options: Customers can choose from various payment methods, including credit/debit cards and online payment platforms, providing convenience and flexibility.
  • Transparent and secure payment process: The platform prioritizes the security of its customers' payment information, utilizing encryption technology to protect sensitive data.
  • Positive customer reviews: Many customers express high satisfaction with their shopping experience on, praising the quality of products and efficient delivery service.


  • Limited delivery areas: Currently, only serves specific regions, meaning customers residing outside these areas are unable to access their services.
  • Shipping costs: Some customers have reported high shipping costs, particularly for smaller orders, which may influence the value for money.

User Experience: provides a user-friendly website interface that ensures a smooth shopping experience. The search function allows customers to quickly find desired items, while the intuitive navigation menu makes browsing different categories effortless. Customers can easily add or remove items from their cart, and the checkout process is straightforward and secure. The platform also provides informative product descriptions and images, enabling customers to make informed decisions.

Pricing and Value for Money: offers competitive pricing for its products, with regular promotions and discounts further enhancing the value for money. Customers can compare prices easily and take advantage of money-saving deals, allowing them to stretch their budgets further. However, shipping costs may affect the overall value for money, especially for smaller orders.

Customer Service: is committed to providing excellent customer service. Its support team is responsive and helpful, promptly addressing any queries or concerns. Customers can reach out to the support team via email or phone, ensuring a convenient and reliable communication channel.

Product Quality and Selection: prioritizes product quality by partnering with reputable suppliers and brands. Customers can expect fresh produce, high-quality grocery items, and a wide selection of well-known brands. The platform also offers organic and specialty products, catering to different dietary preferences and requirements.

Website Usability:

The website design of is intuitive and user-friendly. The layout is visually appealing, with a clear and organized structure that makes it easy for customers to find what they need. The responsive design ensures a seamless experience on different devices and screen sizes, enhancing accessibility for all users.

Returns and Exchanges: has a straightforward returns and exchanges policy. Customers can request a return or exchange within a specified timeframe if they receive damaged or incorrect items. The platform promptly processes these requests, ensuring customer satisfaction and resolving any issues efficiently.

Promotions and Discounts: frequently offers promotions and discounts on selected products or for specific order sizes. These deals are prominently displayed on the website, allowing customers to easily take advantage of the savings. Additionally, the platform provides seasonal offers and loyalty rewards programs, further incentivizing customers to shop.

Reputation: has built a positive reputation among its customer base. The platform's commitment to high-quality products, excellent customer service, and timely deliveries has earned the trust and loyalty of many shoppers. Positive customer reviews and testimonials further solidify its reputation as a reliable online grocery delivery service.

Payment Options:

Customers can choose from multiple payment options on The platform accepts all major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, online payment platforms such as PayPal and Google Pay are supported, providing flexibility and convenience to customers.

Loyalty Programs: offers a loyalty program to reward its frequent customers. By participating in this program, customers can earn points for their purchases, which can later be redeemed for discounts or other rewards. This incentivizes customer loyalty and encourages repeat purchases.

Customer Reviews:

Customer reviews play a crucial role in showcasing the quality and reliability of Many customers praise the platform for its excellent product quality, wide selection, prompt deliveries, and responsive customer service. The overwhelmingly positive reviews demonstrate the platform's commitment to customer satisfaction.

Community Involvement: actively engages with the community by supporting local food banks and charitable organizations. The platform regularly donates surplus food items to those in need, contributing to the welfare of the community it serves. Such community involvement initiatives enhance the platform's social impact and reputation.

Shipping and Costs: provides reliable and timely shipping services. Customers can choose their preferred delivery slots, ensuring convenience and flexibility. Shipping costs vary depending on the order size and delivery location. While larger orders may qualify for free shipping, smaller orders may incur shipping fees, impacting the overall cost. In conclusion, is a user-friendly online grocery delivery service that offers convenience, a wide selection of products, and a focus on customer satisfaction. With competitive pricing, regular promotions, and high-quality products, this platform caters to the needs of diverse customers. The responsive customer service, transparent returns policy, and multiple payment options further enhance the overall shopping experience.'s positive reputation, loyalty programs, and community involvement initiatives solidify its position as a trusted and reliable online grocery platform.