Groovebags Reviews

Voted Good (5/5)

58 Votes

39 Reviews

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In the Shopping & Fashion category

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5% users rated Very Good
85% users rated Excellent
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P persis NIK
880 days ago

An Exceptional Experience with Groove Bags

Let me start by saying - I have had an exceptional experience with Groove Bags! I recently ordered a bag at the beginning of October and unfortunately, I hadn't received it as quickly as I hoped. However, their customer service team truly went above and beyond to rectify the situation. After reaching out to them, not only did they respond promptly, but they also took immediate action to ensure that I received my bag in a timely manner. Their dedication to customer satisfaction is truly commendable, and I couldn't be happier with the end result. Thank you, Groove Bags, for your outstanding service and high-quality products!
P persis NIK
880 days ago

Their Customer Service Goes Above and Beyond Expectations

Allow me to share my remarkable experience with Their customer service truly goes above and beyond expectations. I recently purchased a bag in early October, eagerly anticipating its arrival. However, as days turned into weeks and my bag failed to arrive, I began to feel disheartened. With a touch of apprehension, I decided to reach out to their customer service team via email. To my delight, not only did they promptly respond, but they also provided me with regular updates on the status of my order. Their courteous and informative approach instantly put my mind at ease. Finally, after a brief wait, my bag arrived, exceeding all my expectations in terms of quality and design. I am genuinely impressed with the level of care and attention to detail demonstrated by This exceptional customer service has not only won me over as a loyal customer but has also restored my faith in online shopping experiences. Thank you,, for setting the bar high in customer satisfaction!
K Kelly H
895 days ago

Fantastic company to do business with

This company has been an absolute joy to work with. From the moment I landed on their website, I was impressed by the wide selection of patterns and the user-friendly interface. I effortlessly found the perfect pair for me, and they arrived promptly, just as promised. There was a slight hiccup with the fit of one pair, but the customer service team went above and beyond to resolve the issue promptly, leaving me completely satisfied. I can't say enough good things about my experience with this company. I am thrilled with my purchase and their exceptional service. I highly recommend them to anyone looking for top-quality products and outstanding customer care.
K Kelly H
895 days ago

Unparalleled Customer Service and Stunning Selections – A True Gem

Diving into the world of online shopping, I stumbled upon, and boy, am I glad I did. This fantastic company has truly set the bar high for customer service. Upon exploring their website, I was greeted with a plethora of patterns that left me spoilt for choice. Navigating through their user-friendly interface was a breeze, making my shopping experience a delight. What truly sets apart is their impeccable attention to detail and commitment to customer satisfaction. When one pair didn't quite fit as expected, I was pleasantly surprised by how swiftly and efficiently they resolved the issue. Their dedication to ensuring that customers are happy and content shines through in every interaction. Not only did my order arrive promptly within the stated timeframe, but the quality of the product exceeded my expectations. Each step of the way, from selecting my pattern to receiving my pair, was seamless and enjoyable. has undoubtedly gained a loyal customer in me. If you're in search of a company that not only delivers on its promises but goes above and beyond to ensure customer happiness, look no further than It's a true gem in the vast world of online shopping, and I couldn't be happier with my experience.
B Bonnie
898 days ago

Great experience! Forever customer

I stumbled upon Groove Bags with the hope of finding some fun and unique shoes for myself and my kids. From the moment I landed on their website, I was impressed. The variety of designs and styles they offered was extensive, and it was clear that this was not just another cookie-cutter shoe company. I placed my order and eagerly awaited its arrival. When the package finally arrived, I could barely contain my excitement. The shoes were even better in person. The quality was outstanding, and the designs were just as vibrant as they appeared on the website. But what truly set Groove Bags apart was their exceptional customer service. Throughout the entire ordering process, their team was incredibly helpful and attentive, ensuring that everything went smoothly. It's rare to find a company that truly values its customers, but Groove Bags exceeded all expectations. My kids and I have been wearing our shoes non-stop, and every time we do, we are bombarded with compliments and inquiries about where we got them. I proudly share my positive experience with Groove Bags and recommend them to anyone and everyone. I am not just a satisfied customer; I am now a forever customer. Thank you, Groove Bags, for bringing so much joy to our family with your fantastic products and outstanding service.
B Bonnie
898 days ago

Groovebags Delivers Unbeatable Fun and Phenomenal Service

As a forever customer of, I am thrilled to share my fantastic experience with this company. The moment my shoes arrived, I knew I had made the right choice. Not only did the shoes bring joy to me, but my kiddos were equally ecstatic. The fun and unique design of the shoes perfectly matched the vibrant personalities of my family. The ordering process was smooth, and the assistance I received was nothing short of phenomenal. I am deeply grateful to groovebags for their outstanding service. Thank you for adding a touch of delight to our lives!
J Julie W
900 days ago

Amazing company

Groove Bags truly exceeded my expectations with their exceptional customer service and high-quality products. When the shoes I ordered didn't fit, the company not only sent me a replacement pair at no extra cost but also encouraged me to donate the original pair to charity. Their prompt and helpful customer support made the entire process stress-free. The shoes, despite the size issue, arrived in good time and were of superb quality. I couldn't have asked for a better experience. I'm genuinely impressed with Groove Bags and will definitely be recommending them to all my friends and family. For anyone looking for unique and thoughtful Christmas gifts, this is the place to shop. Thank you, Groove Bags, for not only providing great products but also for your genuine care for customers and the community. You've earned a loyal customer in me.
J Julie W
900 days ago

An Exceptional Experience with Groove Bags

My encounter with Groove Bags has truly been exceptional! I recently purchased shoes from their website, but unfortunately, they didn't fit quite right. However, the company's response was beyond amazing. Not only did they offer to send me a new pair at no additional cost, but they also suggested I donate the ill-fitting shoes to charity or a shelter – what a thoughtful gesture! The customer service team at Groove Bags was incredibly prompt in their communication and went above and beyond to assist me. It was evident that they genuinely cared about my satisfaction as a customer. The replacement shoes arrived in a timely fashion, within 7-10 days, and I was thoroughly impressed by the quality of the product. I am genuinely delighted with my experience and will definitely be singing the praises of this company to everyone I know. Groove Bags has certainly won me over, and I highly recommend them as an ideal destination for unique Christmas gifts. Thank you, Groove Bags, for setting the bar high in customer service and product quality!
H Hy Larson
903 days ago

Great product. Even better service!

As a frequent online shopper, I am always on the lookout for not just great products but also exceptional service. It's rare to find a company that excels in both, but Groove Bags has truly exceeded my expectations. From the moment I placed my order on their website, I was immediately impressed by the seamless process and user-friendly interface. The real magic, however, happened when I encountered an issue with my purchase. Despite it being no fault of theirs, the team at Groove Bags went above and beyond to resolve it swiftly and with the utmost courtesy. Their dedication to customer satisfaction is truly commendable. The bag I ultimately received was of outstanding quality and craftsmanship – a true testament to their commitment to delivering top-notch products. But it was their exceptional service that won me over. It's not every day that you come across a company that prioritizes its customers with such genuine care. Needless to say, I will be a returning customer, confident in the knowledge that I'll not only receive an excellent product, but also unparalleled support. Thank you, Groove Bags, for setting the bar high and redefining what it means to truly value your customers.
H Hy Larson
903 days ago

Exceptional Products, Outstanding Service: A Customer’s True Experience

I can't help but gush about my recent interaction with Not only are their products top-notch, but their customer service is simply unmatched. Let me share a little anecdote that truly demonstrates their dedication to customers like me. I recently ordered a bag from them, eager to receive my purchase. Unfortunately, a minor issue cropped up, causing a hiccup in my excitement. However, the way their team handled the situation was beyond impressive. They swiftly resolved the issue with such professionalism and care that I was left in awe. The way they prioritize customer satisfaction speaks volumes about their values. It's rare to find a company that not only delivers great products but also goes above and beyond to ensure a seamless shopping experience. Needless to say, my faith in their brand has only been strengthened, and I can't wait to make another purchase in the future. Thank you,, for setting the bar high when it comes to exceptional products and outstanding service.
J Judy Wilde
906 days ago

This company is amazing!!

Groove Bags has truly made my Christmas shopping a breeze! I recently ordered a pair of boots for my best friend, and I couldn't be happier with my decision. When I stumbled upon Groove Bags, I was amazed by their wide selection of unique and stylish products. The boots I picked out for my friend are absolutely perfect for her, and I can already picture the look of joy on her face when she unwraps them on Christmas Day. The entire experience of browsing through their website, placing the order, and receiving the product has been seamless. The quality of the boots exceeded my expectations, and it's evident that Groove Bags takes pride in offering top-notch items. Their attention to detail and customer satisfaction is truly commendable. I'm grateful to Groove Bags for helping me find such a meaningful and one-of-a-kind gift for my best friend. The thoughtfulness and care they've put into their products have definitely won me over as a loyal customer. Thank you, Groove Bags, for making this Christmas extra special. JW in TX
J Judy Wilde
906 days ago

An Unforgettable Christmas Surprise: Groove Bags Delivered Perfection!

As a loyal customer of, I am truly amazed by the exceptional quality and service provided by this company. When it came to selecting the perfect Christmas gift for my best friend, Groove Bags exceeded all expectations. The boots I ordered were not just ideal but impeccable, reflecting the care and attention to detail put into their creation. I can already envision the joy and excitement on my friend's face as she unwraps this thoughtful present on Christmas Day. Thank you, Groove Bags, for making this holiday season truly special for both of us. Warm regards, JW from Texas.
V Victoria
932 days ago

Life Changing Custom Teacher Sneakers from

From the moment I slipped into my customized teacher sneakers from, I knew my world had changed. Not only did they fit perfectly (true to size, just as promised), but they were also delivered to my doorstep in a mere 3 weeks! The deal of 2 pairs for $75 seemed too good to be true, but here I am, a loyal customer ordering 2 more without a second thought. The quality, comfort, and style of these sneakers are simply unbeatable. Thank you, Groovebags, for adding a spring to my step in and out of the classroom!
V Victoria
932 days ago

Transforming My Teaching Experience with Personalized Sneakers from Groovebags

As an educator, my customized teacher sneakers from Groovebags have been an absolute game-changer! Not only are they AWESOME in terms of comfort and style, but the fit was spot on – true to size, ensuring a snug and supportive feel all day long. The delivery time of just 3 weeks was truly impressive, making me even more excited to receive my order. And the best part? Getting 2 pairs of these fantastic sneakers for just $75 is an incredible deal that you simply can't find elsewhere. After experiencing the quality and uniqueness of my first two pairs, I was so delighted that I immediately placed an order for 2 more. The ability to customize my sneakers to reflect my personality and profession has not only added a fun twist to my outfits but has also sparked conversations with my students and colleagues. Thank you, Groovebags, for providing such a fantastic product that has not only elevated my style but has also brought joy and comfort to my teaching days. I highly recommend these personalized sneakers to all teachers looking to add a touch of individuality to their daily ensemble.
N Nina Donahue
960 days ago

I absolutely LOVE GROOVE BAGS!

I can't help but gush about how much I adore Groove Bags! As a teacher, finding comfortable and stylish shoes is always a challenge, but Groove Bags has truly been a game-changer for me. From the moment I slipped into my first pair of teacher shoes from Groove Bags, I was hooked. Not only are they absolutely adorable, but they are undeniably the most comfortable shoes I have ever worn. The range of options and styles available is simply unbeatable. Every time I browse their website, I'm tempted to place another order because there are just so many amazing choices. And let's talk about customer service - it's exceptional! The team was incredibly helpful and went above and beyond to address any questions or concerns I had. Thanks to Groove Bags, shoe shopping has become an absolute delight for me. I no longer dread the idea of finding the perfect combination of comfort and style. Groove Bags is, without a doubt, my new go-to place for shoes. If you're looking for trendy, comfortable shoes and outstanding customer service, Groove Bags is the place to be!

Introduction is an online retailer specializing in unique and trendy bags for all occasions. With a wide range of designs, from colorful and vibrant patterns to sleek and sophisticated styles, Groovebags offers something for everyone.


  • Extensive product selection: Groovebags provides a diverse range of bag designs, ensuring that customers can find something to suit their personal style.
  • High-quality materials: All bags are crafted using durable and premium materials, ensuring longevity and excellent craftsmanship.
  • User-friendly website: features a straightforward and intuitive interface, making it easy for customers to navigate and find their desired products.
  • Responsive customer service: The support team at Groovebags is known for their prompt and helpful assistance, ensuring a positive shopping experience for customers.
  • Fast and reliable shipping: Groovebags offers efficient shipping methods, ensuring that customers receive their orders promptly and in excellent condition.


  • Limited customization options: While Groovebags provides an extensive selection of designs, customization options are limited. Customers looking for personalized bags may need to explore other options.
  • Pricing: Some customers may find the prices at slightly higher compared to similar products available elsewhere.
  • International shipping limitations: Groovebags currently only offers shipping within the United States and does not provide international shipping options.

User Experience:

The user experience at is top-notch, offering a seamless shopping experience. The website's clean layout and intuitive navigation allow customers to easily browse through different categories, apply filters for specific preferences, and view detailed product descriptions and images. Additionally, a straightforward checkout process ensures a hassle-free transaction for all users.

Pricing and Value for Money:

Groovebags offers competitive pricing for their products, considering the high-quality materials, craftsmanship, and unique designs offered. While prices may be slightly higher compared to other options on the market, Groovebags ensures value for money by delivering durable and fashion-forward bags that stand the test of time.

Customer Service: takes customer service seriously and aims to provide exceptional support to its customers. Their dedicated customer service team is responsive, helpful, and knowledgeable, promptly assisting customers with any inquiries, concerns, or issues they may have. Whether it be through email, live chat, or phone, Groovebags ensures a positive and satisfactory experience for all customers.

Product Quality and Selection:

Groovebags prides itself on offering high-quality products. The bags are carefully crafted using durable materials, ensuring they withstand daily use. The selection available caters to various preferences, with designs ranging from quirky and fun to sleek and sophisticated. Customers can choose from a wide range of bag types, including tote bags, backpacks, crossbody bags, and more.

Website Usability:

The website is designed with user convenience in mind. The interface is user-friendly, making it easy to navigate through different product categories and locate specific items. The search function and advanced filters enable customers to refine their search and find exactly what they are looking for. Overall, the website design and layout contribute to a seamless and enjoyable shopping experience.

Returns and Exchanges:

Groovebags has a straightforward return and exchange policy to ensure customer satisfaction. If a customer is not completely satisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The company provides clear instructions for the return process, making it convenient for customers to request refunds or opt for an alternate product.

Promotions and Discounts:

Groovebags frequently runs promotions and discounts to offer customers the opportunity to save on their purchases. Customers can subscribe to the newsletter or follow Groovebags on social media to stay up-to-date with the latest promotions, exclusive offers, and discount codes.


Groovebags has established a strong reputation as a reliable and trustworthy online retailer. With positive customer reviews and testimonials emphasizing the excellent product quality and customer service, Groovebags has gained the trust of many satisfied customers.

Payment Options:

At, customers have multiple payment options available for their convenience. The website accepts major credit/debit cards, including Visa, Mastercard, American Express, and Discover. Customers can also complete their purchases using secure online payment platforms, such as PayPal or Apple Pay.

Loyalty Programs:

Groovebags currently does not offer a formal loyalty program. However, the company occasionally rewards customers with exclusive discounts and offers as a token of appreciation for their continued support.

Customer Reviews:

Customer reviews play an essential role in shaping perceptions and trust in online retailers. proudly displays customer reviews on their website, showcasing the positive experiences and satisfaction of their previous customers. These reviews highlight the product quality, unique designs, and exceptional customer service provided by Groovebags.

Community Involvement:

Groovebags actively participates in philanthropic initiatives and believes in giving back to the community. The company frequently partners with charitable organizations and donates a portion of their proceeds to support various causes, demonstrating their commitment to making a positive impact beyond their business operations.

Shipping and Costs: offers fast and reliable shipping within the United States. Shipping costs are calculated based on the order value and delivery location. The company strives to ensure timely delivery and takes measures to ensure packages are well-protected during transit to prevent any damage. Customers can track their orders using the provided tracking number for added convenience.

In conclusion, is a reputable online retailer that offers an extensive selection of high-quality bags with unique designs. With a user-friendly website, responsive customer service, and a commitment to customer satisfaction, Groovebags provides a positive shopping experience for bag enthusiasts. While pricing may be slightly higher and certain limitations exist, the value for money, product quality, and overall reputation of Groovebags make it a preferred choice for those seeking fashionable and durable bags.