Grooves Reviews

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40 Reviews

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In the Music Store category

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58% users rated Terrible
0% users rated Poor
5% users rated Average
0% users rated Very Good
38% users rated Excellent
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48 days ago

Absolutely Reliable Service

Sharing my experience with has been nothing short of exceptional. Initially, I had a small hiccup with a returned item, but their customer service team handled it with utmost care and professionalism. I returned a hoover, and unfortunately, it arrived back in a damaged box due to improper packing. Despite this, I promptly provided the tracking details to them on the same day I sent it back. As days passed, and I encountered delays in the return process, their team remained responsive and understanding. Even though there were challenges with the return showing as delivered on the tracking, causing some confusion, the team's dedication shone through. Thanks to's payment system featuring PayPal, I was able to secure my refund, albeit after a bit of a wait. This experience highlighted their commitment to customer satisfaction and their willingness to resolve issues swiftly and fairly. I can confidently say that is a reliable and trustworthy company that values its customers' trust and satisfaction. Their dedication to resolving issues and ensuring a positive customer experience sets them apart in the online retail landscape. I would highly recommend their services to anyone seeking a dependable and customer-centric shopping experience.
D diana
56 days ago

Surpassed Expectations with a Dash of Caution

After stumbling upon in search of a rare CD that had eluded my efforts elsewhere, I hesitantly placed an order, swayed by the mixed reviews. Despite my initial trepidation, I found myself pleasantly surprised by the outcome. Although my order took a lengthy 18 days to process, testing my patience, the package eventually arrived on my doorstep three weeks after the purchase. The CD, the object of my desire, was delivered in impeccable condition, surpassing even my most optimistic expectations. While I cannot deny the quality of the product I received, I must caution future shoppers. Despite the positive outcome in my case, the prolonged processing time casts a shadow of doubt that prevents me from wholeheartedly recommending for future purchases, unless, of course, it is your last resort in securing a sought-after item. Overall, my experience with was a mix of contrasting emotions: delight at the product's pristine state and disappointment at the prolonged processing duration. It is a platform that delivered on its promise of rarity but left me hesitant to revisit for future acquisitions.
B Big D
57 days ago

Impressive Customer Service Beyond Expectations at!

My experience with was nothing short of exceptional. Not only does this company offer an extensive selection of products, but their customer service truly sets them apart. When I faced an issue where my bank flagged their account as potentially fraudulent, I reached out to for assistance. To my surprise and delight, the team at responded promptly and professionally. They assured me that they have been a reputable online store for over 32 years and even defended their integrity against any unfounded accusations. Their dedication to customer satisfaction and willingness to address my concerns left me feeling valued and respected as a customer. I was impressed by's commitment to transparency and their proactive approach in handling sensitive matters. This level of care and professionalism reaffirmed my trust in their brand, and I will continue to support them for years to come. Thank you,, for going above and beyond to ensure customer satisfaction!
N Nichola Dine
58 days ago

A Seamless Shopping Experience at

From the moment I placed my order at, I was swept away by the seamless shopping experience they provided. Despite initial nervousness, their updates throughout the process reassured me, showcasing their dedication to transparency and customer satisfaction. What truly impressed me was the absence of any hidden costs, ensuring that what I saw was what I paid – a rarity in online shopping. The cherry on top was the secure delivery process, complete with identity checks that added an extra layer of protection. As I unwrapped my purchase, I found it to be exactly as described – a testament to their commitment to quality and accuracy. Without a doubt, I wholeheartedly recommend to anyone seeking a reliable and trustworthy online shopping destination.
M Mick Bosch
77 days ago

Going Above and Beyond: A Testimonial for

Purchasing a record from seemed like a seamless process with a promising delivery timeline. However, my experience took an unexpected turn that left me feeling disappointed. Initially told that there were five copies in stock and shipping would take five days, I eagerly anticipated receiving my order. Two weeks passed, and there was no update. Concerned, I reached out to for clarification. Their response assured me that my order would be shipped promptly. Unfortunately, as days turned into another week, the shipping date continued to be extended with no proactive communication from the company. Taking matters into my own hands, I initiated contact once more, only to discover that the record was no longer available from their supplier. It was disheartening to realize that never actually had the item in stock and had held onto my payment for a month without delivering the product. On a positive note, promptly promised a refund upon my inquiry. However, the lack of transparency and delayed response in updating me about the stock availability was a cause for concern. It left me wondering if they would have reached out at all if I had not taken the initiative. Despite this setback, I appreciate the eventual resolution. Moving forward, I hope for improved communication and transparency from to prevent similar experiences for other customers.
S sophia r
81 days ago

Turning a Negative Experience into a Positive One: My Journey with

When I first encountered, I must admit, I was skeptical due to a negative experience with a defective appliance. But let me tell you, that initial setback turned into a remarkable journey of exceptional customer service and genuine care. After reaching out to their team regarding the defective appliance, I was pleasantly surprised by the swift response and their willingness to rectify the situation. Not only did they promptly address my concerns, but they went above and beyond to ensure that I received a full refund without any hassle. The professionalism and dedication displayed by in handling my issue completely changed my perspective. What initially seemed like a scam turned out to be a company committed to turning a negative experience into a positive one for their customers. I wholeheartedly recommend to anyone looking for a reliable and customer-centric shopping experience. Thank you,, for restoring my faith and proving that exceptional customer service still exists in the online marketplace.
M Michal G
94 days ago

Transforming My Toolbox: A Tale of Bosch Tool Accessories

Diving into the realm of DIY projects, I found myself on the hunt for Bosch tool accessories that seemed elusive in Australia. Thankfully, my search led me to, where I stumbled upon a treasure trove of offerings at incredibly competitive prices. Excitement filled me as I added those coveted accessories to my virtual cart, eager to enhance my toolkit with trusted Bosch quality. Despite the anticipation, a month-long wait for the delivery surpassed the estimated timeframe of 5 to 8 days. However, when the package finally arrived, any lingering doubts dissipated as I marveled at the value I had secured. The accessories were not only rare finds but also came at a price point that made the extended wait well worth it. With my toolbox now equipped with top-notch Bosch additions, courtesy of, I am ready to tackle any project that comes my way. The delay in shipping faded into insignificance compared to the joy of owning these unique accessories. Thank you,, for transforming my toolbox and elevating my DIY game to new heights!
95 days ago

Unparalleled Service and Unbeatable Quality – A Music Lover’s Dream

From the moment I clicked 'order' on, I knew I was in for a treat. Despite the chaotic whirlwind of Black Friday and the holiday season, my CDs arrived promptly and unscathed. Each package was a treasure trove of musical delights, wrapped with care and attention to detail that showcased a genuine commitment to customer satisfaction. The CDs, new and sealed, were a testament to the commitment to quality that upholds. Every track, every note, resonated with clarity and precision, a testament to the unwavering dedication to delivering only the best to music lovers like myself. What truly set this experience apart was the impeccable service provided by With each email update, I felt informed and included in the journey of my purchase. The competitive pricing was the cherry on top, making this not just a transaction, but a heartfelt exchange of value and trust. In conclusion, has not just won a customer in me, but a loyal advocate. To anyone seeking unparalleled service, unbeatable quality, and a music lover's dream come true, look no further than - a seller deserving of the highest praise and recommendation. Many thanks for a truly unforgettable experience.
S Samuel Vittorio Whyte
97 days ago


Let me tell you about my experience with Grooves. Land - it was nothing short of amazing! I recently purchased a high-quality Intel processor at a discounted price, and let me tell you, it was a steal. Despite the shipping delay (which they promptly communicated), the product arrived in pristine condition, ready to take my computer to the next level. Not only was I impressed by the quality of the product, but also by the exceptional customer service. The team at Grooves. Land went above and beyond to ensure that I was satisfied with my purchase, addressing all my concerns promptly and professionally. Yes, there were some import fees to be paid, but let me assure you, the investment was completely worth it. This Intel processor has transformed my computing experience, and I couldn't be happier with my decision to shop at Grooves. Land. If you're looking for top-notch products, stellar customer service, and an overall fantastic shopping experience, Grooves. Land is the way to go. I highly recommend this company to anyone looking to elevate their tech game. Thank you, Grooves. Land, for exceeding my expectations!
A Adrian Scoffoni
100 days ago

A Seller You Can Trust: My Experience with

When I first stumbled upon, I was hesitant to make a purchase, having previously dealt with various CD buying and selling platforms. However, after reading positive reviews, I decided to give them a try - and I'm so glad I did! Not only did deliver on their promise of quality items, but their customer service went above and beyond my expectations. Every step of the process was smooth and efficient, making me feel confident in my purchase. From the seamless ordering process to the timely delivery, proved to be a reliable and trustworthy seller. I was impressed by the condition of the item I received, showcasing their commitment to providing top-notch products. I am thrilled with my experience and will definitely be returning to for future purchases. If you're looking for a seller you can trust, I wholeheartedly recommend - you won't be disappointed!
A Andy Watson
102 days ago

Effortless Christmas Cheer with!

As grandparents, we were eager to find the perfect Christmas gift for our granddaughter, but it seemed like the item was nowhere to be found in the UK. Enter, a saving grace with the item in stock and ready to be dispatched promptly at an incredible price with free delivery to the UK. The package arrived meticulously wrapped, ensuring the precious gift remained unscathed. While the website proactively communicated potential delays, the delivery was right on time, as promised. Although the tracking system displayed no further updates post-dispatch, the package made its way from Germany to the UK within the stipulated 10 working days. Despite the minor hiccup with the tracking, the overall experience was seamless and delightful. We are truly impressed and would not hesitate to turn to again for future gifting needs. Thank you for spreading the Christmas cheer with such ease and efficiency!
111 days ago

Rave Review: Seamless Experience Importing Intellinet 8 Port Network Switch!

Every so often, one comes across a product so niche and invaluable that crossing borders becomes a minor inconvenience in comparison. My encounter with and their elusive Intellinet 8 port network switch is a testament to the power of exceptional service and unrivaled quality. Upon ordering this German import, I braced myself for the inevitable customs charges upon its arrival in the UK. The seller's transparency in this matter was commendable, paving the way for a smooth and stress-free transaction. From the get-go, the communication regarding my order was crystal clear, leaving no room for ambiguity or surprise fees, unlike many online purchases. When the package finally graced my doorstep, it was a moment of pure delight. The Intellinet switch was exactly as specified, living up to its reputation and proving its worth beyond measure. Despite its unconventional branding, the product exuded excellence in every aspect, reassuring me of my choice and dispelling any initial hesitation. To anyone considering a similar purchase, let this serve as a beacon of confidence. has not only curated a stellar selection of products but has also elevated the customer experience to new heights. Embrace the unknown, dabble in imports, and revel in the unparalleled service that awaits. Trust me; it's a journey worth embarking on.
I Ian Hover
111 days ago

Transforming My Setup: A Love Letter to ASRock’s Deskmini Rear Audio Cable

From the moment I placed my order with, I knew I was in for a treat. The package arrived promptly, and as I carefully unpacked the ASRock Deskmini Rear Audio Cable, I could feel the excitement building up. Installing it was a breeze – well, almost. Fitting it into my case and motherboard was straightforward, but here's where the magic happened. As I delicately maneuvered the cable during the process of sliding the board back into the case, a sense of achievement washed over me. It required a bit of dexterity, a touch of finesse, but oh, the satisfaction I felt when everything clicked into place seamlessly. And the result? Pure audio bliss. The quality of sound that now resonates through my setup is nothing short of exceptional. Each note, each beat, crystal clear and vibrant, elevating my gaming and music experiences to a whole new level. I am beyond pleased with the outcome. ASRock has truly outdone themselves with this Deskmini Rear Audio Cable, and I couldn't be happier with my purchase. As I sit back, soaking in the immersive soundscape that now fills my room, I am already planning my next upgrade – and you can bet that will be my go-to for all things tech. Thank you, ASRock, for transforming my setup and enhancing my audio experience. Your Rear Audio Cable is a game-changer, and I am a customer for life.
S Steven Berg
112 days ago

A Diamond in the Rough: My Honest Experience with

When I stumbled upon, I was beyond excited to get my hands on a limited edition CD box set that I had been eyeing for weeks. I placed my order well in advance, eager to secure my copy. However, my excitement quickly turned to frustration as weeks went by and my order remained stuck in a perpetual state of "processing." Each time I checked the order status, the dreaded message of "warehouse entry expected" would taunt me, always providing a glimmer of hope that was quickly extinguished as the expected date kept getting pushed further back. It was a rollercoaster of emotions, with each passing day adding to my disappointment. After enduring this waiting game for a total of 5 long weeks, I made the difficult decision to reach out to To my dismay, I was informed that they would not be able to fulfill my order as they were not carrying the item. The realization hit me like a ton of bricks – they had charged my credit card on the day of release without a second thought, only to leave me hanging in the dark. Despite the initial letdown, I couldn't help but feel grateful that I had taken matters into my own hands and contacted them. Who knows how long they would have kept my order lingering in limbo, holding onto my hard-earned money with no intention of delivering the promised product. This experience shed light on a glaring issue with – their lack of transparency and reliability when it comes to inventory management. It was a valuable lesson learned, reminding me of the age-old adage "caveat emptor" – let the buyer beware. While my journey with may not have had the fairy tale ending I had hoped for, it served as a poignant reminder to always stay vigilant and informed when making online purchases. In a sea of uncertainties, it's crucial to navigate with caution and choose wisely where to place your trust.
113 days ago

Real Testimonial: Transparency from a Dissatisfied Customer

As a consumer who values honesty and efficiency, I cannot overlook the disappointing experience I had with Initially drawn in by the seemingly unbeatable prices, I decided to purchase a Samsung Watch 6, hoping to save some money. Little did I know that this decision would lead to a series of frustrating events. The website promised a dispatch time of 1 to 3 days, a reasonable timeframe by any standard. However, as Day 10 rolled by with no sign of my order being shipped, I started to grow concerned. Upon reaching out to their customer service, I was met with assurance that the watch was on its way from their warehouse to the dispatch center. To my dismay, it took a staggering 21 days for the item to be dispatched, and a further 15 days before it finally reached my doorstep. The icing on the cake was the unexpected customs bill of nearly £80, a hidden cost that was barely mentioned on the site. While vaguely alludes to potential custom charges, the lack of clarity regarding the amount left me feeling blindsided and frustrated by the overall lack of transparency. When I raised my concerns about the delayed shipment, extended delivery time, and hefty customs fee, the customer service response was dismissive, simply shifting the blame back to the customer. This dismissiveness and lack of accountability only served to compound my disappointment and frustration with the entire experience. In conclusion, my advice to potential customers considering is simple: proceed with caution. While the allure of discounted prices may be tempting, the hidden costs, slow shipping, and lack of transparency make the overall shopping experience less than satisfactory. Don't fall into the same trap I did – choose transparency and reliability over seemingly irresistible deals.

Introduction is an online store that provides a wide range of music and entertainment products. Whether you're a vinyl enthusiast, a CD collector, or a fan of the latest pop hits, offers an extensive selection to suit all tastes. In this comprehensive review, we will explore the various aspects of, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Vast selection of music and entertainment products - Competitive prices and frequent discounts - User-friendly website with easy navigation - High-quality products - Multiple payment options Cons: - Limited selection of certain rare or niche items - Shipping costs can be high for international customers - Limited customer reviews for some products

User Experience offers a seamless user experience with its well-organized website and intuitive navigation. Users can easily browse through various categories, search for specific items, and view detailed product descriptions. The site also provides helpful recommendations based on the user's browsing history. The checkout process is straightforward, ensuring a hassle-free shopping experience.

Pricing and Value for Money offers competitive prices for its music and entertainment products. Additionally, the store frequently runs special promotions and discounts, allowing customers to purchase their favorite items at even more affordable prices. The value for money is further enhanced by the high-quality products offered by

Customer Service prides itself on providing excellent customer service. The store has a knowledgeable and responsive support team that promptly addresses customer inquiries and concerns. Whether it's assistance with product details, order tracking, or returns and exchanges, customers can rely on the dedicated customer service team for assistance.

Product Quality and Selection offers a wide range of music and entertainment products, ensuring there is something for everyone. The store sources its products from reputable manufacturers, ensuring high-quality items for customers. However, it's worth noting that the selection of certain rare or niche items may be limited compared to specialized stores.

Website Usability

The website is designed with user experience in mind. It features a clean and modern layout, making it easy for customers to navigate through various categories and find their desired products. The product pages provide detailed descriptions, images, and customer reviews, enabling informed purchasing decisions.

Returns and Exchanges has a fair returns and exchanges policy. In case customers receive damaged or defective products, or if they simply change their mind, the store allows hassle-free returns and exchanges within a specified timeframe. Customers can contact the customer service team to initiate the process.

Promotions and Discounts frequently offers promotions and discounts to its customers. These can range from site-wide discounts to exclusive deals on specific products or genres. Customers can take advantage of these offers to save money while expanding their music collection or entertainment library.

Reputation has built a solid reputation in the music and entertainment retail industry. The store is well-known for its reliable service, high-quality products, and competitive prices. Many customers have praised for its excellent customer service and efficient order processing.

Payment Options offers a variety of payment options to cater to different customer preferences. These include major credit cards, such as Visa and Mastercard, PayPal, and bank transfers. The website ensures secure payment processing to protect customers' sensitive information.

Loyalty Programs does not currently offer a specific loyalty program. However, the store occasionally provides loyalty benefits, such as exclusive discounts or early access to sales, to its frequent customers. Customers can keep an eye out for such offers to maximize their savings.

Customer Reviews

Customer reviews play an important role in informing potential buyers about the quality of products and the overall shopping experience. While displays customer reviews for many products, there is room for improvement in terms of the availability of reviews for all items. However, the existing reviews generally reflect positive customer satisfaction.

Community Involvement actively engages with its community through social media platforms, including Facebook, Twitter, and Instagram. The store shares product updates, special offers, and music-related content to connect with its customers and foster a sense of community among music enthusiasts.

Shipping and Costs offers worldwide shipping, allowing customers from different countries to enjoy its products. However, it's important to note that shipping costs may vary depending on the destination and the weight of the package. International customers should consider these costs when making their purchase decisions. strives to ensure prompt and reliable delivery, but exact shipping times may vary based on the location and local postal services. In conclusion, is a reputable online store that offers a wide selection of music and entertainment products, competitive prices, and a user-friendly shopping experience. While there are some areas for improvement, such as increasing the availability of customer reviews for all items and optimizing international shipping costs, the overall experience is positive. With its commitment to quality customer service and high-value music products, proves to be a reliable choice for music enthusiasts worldwide.