Groundedpleasures Reviews

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Grounded Pleasures is an Australian-based online store that specializes in offering a delightful range of ethically sourced, premium quality drinking chocolates and organic drinking chocolate blends. With their focus on creating a pleasurable and sustainable cocoa experience, Grounded Pleasures aims to satisfy the taste buds of chocolate enthusiasts while advocating for fair trade practices and responsible sourcing. In this review, we will evaluate various aspects of the website to help you make an informed decision.

Pros and Cons

Pros: - Wide selection of drinking chocolates and blends - Ethically sourced and fair trade products - Website usability is top-notch - Engaging content and easy navigation - Positive customer reviews and reputation - Community involvement and support for sustainable practices Cons: - Limited product range beyond drinking chocolates - International shipping is not available

User Experience

Grounded Pleasures provides a seamless and enjoyable user experience on their website. The visually appealing design, clear navigation, and intuitive layout ensure that visitors can easily find information about products, promotions, and the brand's values. The use of high-quality product images provides an accurate representation of the offerings, enhancing the overall user experience.

Pricing and Value for Money

Grounded Pleasures offers a range of drinking chocolates and blends at competitive prices, considering their superior quality and ethical sourcing practices. While the pricing may be slightly higher compared to mass-produced alternatives, the value for money lies in the unique flavor profiles, responsibly sourced ingredients, and the brand's commitment to sustainable practices.

Customer Service

Grounded Pleasures has garnered a reputation for exceptional customer service. Their team is responsive, knowledgeable, and committed to addressing any queries or concerns promptly. Whether it's pre-purchase inquiries or post-purchase support, customers can expect friendly and efficient assistance, ensuring a fantastic overall experience.

Product Quality and Selection

Grounded Pleasures takes pride in their commitment to maintaining the utmost product quality. Their drinking chocolates and blends are crafted using premium ingredients and undergo rigorous quality control processes. The brand's selection includes a variety of flavors and options, catering to different preferences and dietary requirements. However, it is worth noting that the product range is limited beyond drinking chocolates.

Website Usability

The website offers an exemplary user experience. The interface is clean, well-organized, and easily navigable. Information about products, ingredients, and sourcing practices is presented clearly, allowing users to make informed choices. The website loads quickly, ensuring a seamless browsing experience across various devices.

Returns and Exchanges

Grounded Pleasures has a customer-friendly returns and exchanges policy. If a customer receives a product that is damaged or faulty, they can contact the customer service team to arrange a return or exchange. The brand takes pride in resolving such issues promptly and ensuring customer satisfaction throughout the process.

Promotions and Discounts

Grounded Pleasures occasionally offers promotions and discounts to their customers, making their products even more enticing. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest offers, ensuring they don't miss out on any savings opportunities.


Grounded Pleasures has built a strong reputation for its commitment to quality, sustainability, and ethical sourcing. The brand's dedication to fair trade practices and support for local communities has helped establish trust among customers. Positive customer reviews and endorsements further reinforce the brand's solid reputation in the industry.

Payment Options

Grounded Pleasures offers a range of convenient payment options to cater to various customer preferences. Customers can use major credit cards, including Visa and Mastercard, for secure online transactions. The website also supports payment via PayPal, providing an additional layer of security for those who prefer it.

Loyalty Programs

At present, Grounded Pleasures does not offer a specific loyalty program for customers. However, the brand's dedication to providing excellent customer service, coupled with their commitment to sustainability and ethical practices, creates a sense of loyalty and trust among customers.

Customer Reviews

Grounded Pleasures receives consistently positive customer reviews, reflecting the satisfaction customers have experienced with their products and service. Customers often praise the unique flavor profiles, smooth texture, and the brand's commitment to sustainability. Such positive feedback highlights the brand's dedication to delivering an exceptional chocolate experience.

Community Involvement

Grounded Pleasures actively engages in community involvement and supports sustainable practices throughout their business operations. They prioritize ethical sourcing, fair trade partnerships, and sustainability initiatives, promoting positive change within the cocoa industry. By actively participating in community events and collaborations, Grounded Pleasures showcases their commitment to being a socially responsible brand.

Shipping and Costs

Grounded Pleasures offers prompt shipping within Australia. The website provides clear information on shipping costs, which are calculated based on the order's weight and destination. Customers can expect reliable and efficient delivery services, ensuring their orders arrive in a timely manner. It is important to note that international shipping is currently not available. In conclusion, Grounded Pleasures is a reputable online store that provides a delightful selection of drinking chocolates and blends. With a focus on quality, sustainability, and ethical sourcing, the brand offers a premium chocolate experience to customers. The website's user-friendly design, exceptional customer service, and positive customer reviews further contribute to the overall satisfaction one can expect when shopping at