Users Voice for Grunt

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 15 Jun 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.1 1 4.2 2.6 4.1
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Grunt Review by

Introduction is a popular online store that specializes in military-themed products and apparel. The website is owned and operated by Sgt. Grit, a Marine veteran who started the business in 1988. The website offers a wide range of products, including clothing, hats, decals, books, DVDs, and accessories. is known for its high-quality products and excellent customer service.

Pros and Cons

Pros: - Wide range of military-themed products - High-quality products - Excellent customer service - Loyalty program for repeat customers Cons: - Limited selection for non-military themed products - Some products may be expensive compared to other similar stores

User Experience website is easy to navigate, with clear categories and clickable images that lead to product pages. The site has simple and clear instructions on how to place an order, track an order, and make a return. The website is also optimized for mobile devices, making it easy to shop on-the-go.

Pricing and Value for Money products are generally priced at a premium compared to other similar stores. However, the quality of the products and the excellent customer service makes the prices worth it. The website also offers promotions and discounts that make the products more affordable.


Some popular alternatives to include,, and These websites also specialize in military-themed products and apparel.

Customer Service has excellent customer service, with a helpful customer service team that is available via phone, email, or chat. The website also has a detailed FAQ section that answers common questions about orders, shipping, and returns.

Product Quality and Selection offers products of high quality, made with durable materials and construction. The website has a wide variety of products that cater to different branches of the military, including the Marine Corps, Army, Navy, Air Force, and Coast Guard. The website also offers customization options for certain products, such as personalized t-shirts, jackets, and hats.

Website Usability

The website is easy to navigate, with clear categories and subcategories that lead to product pages. The website is also optimized for mobile devices, making it easy to shop on-the-go. The site also offers a helpful search function that helps customers find the products they need quickly.

Returns and Exchanges accepts returns and exchanges within 60 days of purchase, provided the products are in their original condition. The website offers a simple and clear return process that makes it easy for customers to initiate a return or exchange.

Promotions and Discounts offers promotions and discounts throughout the year, including holiday sales, clearance sales, and discounts for military personnel and veterans. The website also has a loyalty program that rewards repeat customers with discounts and special offers.

Reputation has a strong reputation for high-quality products and excellent customer service. The website also has a strong social media presence, with a large following on sites like Facebook, Twitter, and Instagram.

Payment Options accepts a variety of payment options, including credit cards, PayPal, and Apple Pay. The website also has a secure checkout process that protects customers' personal and financial information.

Loyalty Programs has a loyalty program called the Sgt. Grit Loyalty Club, which rewards repeat customers with discounts, free shipping, and other special offers. Customers can earn points by making purchases, referring friends, and writing product reviews.

Customer Reviews has many positive customer reviews on sites like Trustpilot, Yelp, and Google Reviews. Customers praise the website for its high-quality products, fast shipping, and excellent customer service.

Community Involvement is involved in the military community, sponsoring events and organizations that support veterans and active-duty personnel. The website also partners with military charities to raise awareness and support for these organizations.

Shipping and Costs offers shipping to most locations in the US, as well as to many international destinations. The website offers several shipping options, including standard shipping, expedited shipping and international shipping. Shipping costs vary depending on the destination and the shipping method selected by the customer.