Gruum Reviews

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40 Reviews

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In the Health and Beauty Shop category

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V Vonney Johnston
58 days ago

Impressive Quality and Exceptional Service: My Experience with Grüum

When I first tried Grüum products, I was blown away by their exceptional quality. So, naturally, I placed a second order without a second thought. However, there was a hiccup in the delivery process. Despite their swift dispatch within just 2 days, my order never reached me. Frustrated, I reached out via email and was pleasantly surprised by the prompt response from Helen. Helen assured me they had dispatched a new order immediately, and true to their word, it arrived in no time. The level of customer service I received was truly outstanding – friendly, helpful, and efficient. I couldn't be more pleased with how they prioritized resolving the issue, turning a potentially negative experience into a testament to their dedication to customer satisfaction. Grüum not only delivers top-notch products but also goes above and beyond to ensure their customers are happy. This level of care and attention is what sets them apart, earning my loyalty and trust. Thank you, Grüum, for not only providing quality goods but also for your exceptional service that truly stands out in the industry.
P Petruska Kunst
58 days ago

Transformative Beauty Experience with Gruum

A testament to quality and reliability, my journey with has been nothing short of exceptional. I recently ventured into purchasing their under eye treatment and lipophilic facial cleanser, and the results have been astonishing. To top it off, the delivery was swift, arriving in a charming and durable packaging that spoke volumes about their attention to detail. Having incredibly sensitive skin has always made skincare a daunting task, yet both products not only felt luxurious but also gentle on my skin. The under eye treatment and facial cleanser have seamlessly integrated into my routine, offering a soothing and replenishing touch that I had been searching for. Prior to this delightful discovery, I had been on the hunt for a natural and affordable facial SPF. Enter's facial SPF 50, a game-changer in the realm of sun protection. It ticks all the boxes - fast-absorbing, non-greasy, and devoid of any sticky residue. My sensitive skin rejoiced at the thought of a product that not only shielded it from the sun but did so without leaving any undesirable film. Let's not forget the facial toner, a mild yet effective elixir for my sensitive skin. Its gentle formula worked wonders, calming my skin's dry patches and aiding in the improvement of my acne concerns. The toner's impeccable performance showcased's commitment to crafting products that genuinely cater to their customers' diverse needs. In a world where skincare can often feel like a guessing game, Gruum stands out as a beacon of authenticity and efficacy. My heartfelt thanks go out to the entire team for creating products that not only deliver on their promises but also elevate the skincare experience to a realm of pure joy and satisfaction. Here's to many more radiant days ahead with Gruum!
A Alex N
58 days ago

A Splendid Blend of Quality Products and Impeccable Customer Care

Sharing my experience with - a treasure trove of exceptional products and outstanding customer service. Our journey with them began with the exquisite kÿra Gentle Face Wash 120ml, a product that has now become a staple in my wife's skincare routine. The results speak for themselves - radiant, refreshed skin after each use. What sets apart is not only their top-notch products but also their stellar customer service. Dealing with them was a breeze; any concerns or queries we had were met with prompt assistance and genuine care. It's rare to come across a company that not only delivers on quality but also values its customers to such a high degree. Trust comes effortlessly when interacting with - they have certainly earned ours!
J Jasmin
58 days ago

Exemplary Service Beyond Expectations

My experience with has been nothing short of exceptional. From the incredible quality of their products to their lightning-fast delivery, I have been consistently impressed. Recently, I faced an issue with a lost order, but their customer service team went above and beyond to swiftly resolve the issue by sending out a replacement promptly. This level of dedication and care is rare to find in the world of online shopping, and I am truly grateful for the seamless experience provided by Grüum. Thank you for not only meeting but exceeding my expectations!
C customer
58 days ago

Grateful for Exceptional Quality and Service at

Having recently experienced the top-notch service and products of, I cannot help but express my gratitude. The items I received exceeded my expectations in terms of quality, leaving me thoroughly pleased with my purchase. Furthermore, the exceptional customer service stood out, providing quick and helpful assistance whenever I reached out. Despite a minor hiccup with a missing package, their promptness in sending a replacement swiftly resolved the issue, showcasing their commitment to customer satisfaction. Without a doubt, I am looking forward to future shopping experiences with, confident in the remarkable products and service they consistently deliver.
S steff chapman
58 days ago

Exceptional Care and Support: A Testimonial of Gruum’s Customer Service

Let me share my recent experience with, where their exceptional customer service truly shone. As a dedicated user of Gruum products, I once received a shampoo that didn't quite suit my needs. Amidst the hustle of daily life, I accidentally overlooked cancelling my subscription, leading to an unexpected order confirmation from PayPal. Feeling a bit flustered, I decided to reach out to Gruum for assistance. To my pleasant surprise, the customer support team promptly responded to my query. With no hesitation, they swiftly cancelled the order and processed a full refund, all without any unnecessary hassle or red tape. This seamless and efficient resolution not only resolved my issue but also showcased Gruum's dedication to customer satisfaction. Their responsiveness and willingness to go above and beyond truly exemplify what outstanding customer service should be. I am incredibly grateful for their understanding and prompt action, which have only deepened my loyalty to their brand. In conclusion, my interaction with Gruum's customer service team was nothing short of exceptional. Their proactive approach and genuine care for their customers have left a lasting impression on me. I wholeheartedly recommend Gruum to anyone seeking not only quality products but also a company that values and prioritizes customer happiness. Thank you, Gruum, for your unwavering support and commitment to excellence.
C Clare
59 days ago

Above and Beyond: A Customer’s Love Story with Gruum

My experience with has been nothing short of exceptional. Initially drawn in by the impressive shampoo bars that lathered up beautifully, I was a bit skeptical about the conditioner bar, having tried and tested other brands before. However, the coconut conditioner bar surpassed all my expectations, leaving my hair irresistibly soft and perfectly detangled. Exploring further, I decided to give their face oils a try, and once again, I was not disappointed. The inclusion of SPF in the product is a game-changer for me, offering both nourishment and protection for my skin. However, what truly sets gruum apart is their unparalleled customer service. When I encountered an issue, I reached out via email in the evening, not expecting a prompt reply. To my surprise and delight, Helen had addressed and resolved my concern by the next morning. This level of dedication and efficiency is a rare find in today's market, and it truly speaks volumes about gruum's values and commitment to customer satisfaction. This experience has not only exceeded my expectations but has also solidified my loyalty to gruum. I wholeheartedly recommend them to anyone in search of top-notch products backed by stellar customer care. To gruum and Helen, thank you for going above and beyond!
I Ieva Barauskaite
59 days ago

An Unforgettable Experience: Outstanding Customer Care at

As I navigated through the virtual aisles of, I stumbled upon excellence in the form of customer service. Sue, the embodiment of efficiency and kindness, swiftly came to my aid, making my shopping experience a breeze. Her attentiveness and eagerness to assist left a lasting impression on me. not only offers top-notch products but also shines brightly in the realm of customer care. The team's dedication to listening to their customers is truly commendable. Feeling valued and heard as a consumer is a rarity these days, but has mastered this art effortlessly. Every interaction with Sue and the team reinforced my trust in the company. Their seamless blend of quality products and exceptional service is a testament to their commitment to customer satisfaction. Thank you,, for not only delivering great beauty products but also for setting a gold standard in customer service. I wholeheartedly recommend this company to anyone in search of an all-encompassing shopping experience.
B Bunnie
59 days ago

Relief at Last: My Journey to a Soothed Scalp with Gruum

As someone who has battled with an itchy scalp for what feels like forever, finding the right solution was crucial. Nothing seemed to work until I stumbled upon Gruum's sensitive scalp shampoo. Let me tell you, it's been a game-changer. The first thing I noticed was how well it lathered, creating a luxurious experience every time I washed my hair. I did find that it's better suited for showers than baths due to some minor scum issues, but that's a small price to pay for such relief. Now, let's talk about the conditioner. At first, I wasn't sure how effective it was since it didn't have the same noticeable impact as the shampoo. But over time, I realized that it was quietly doing its job, leaving my scalp soothed and my hair feeling clean and refreshed. It's truly a win-win situation. Thanks to Gruum, I can finally say goodbye to the endless cycle of itching and discomfort. If you're struggling with scalp issues like I was, do yourself a favor and give Gruum a try. Your scalp will thank you.
M Marokkia
61 days ago

Transformed by Gruum Shampoo Bars: A Game-Changer!

As someone who has struggled to find the perfect shampoo bar, my journey with hair care products has been tumultuous. After being disappointed by several brands that left my hair feeling dry, sticky, or oily, I stumbled upon Gruum. Skeptical yet hopeful, I decided to give their free trial a shot – and oh, what a transformation it brought! From the very first use, Gruum's shampoo bar worked wonders on my hair. Not only did it cleanse my scalp thoroughly, but it also left my locks feeling incredibly smooth, fresh, and revitalized. Surprisingly, I didn't even need to follow up with a conditioner – a rarity in my hair care routine! Since discovering Gruum, I can confidently say that I am a loyal convert to their shampoo bars. The quality of their products is unparalleled, and the results speak for themselves. Thank you, Gruum, for creating such an outstanding product that has truly revolutionized my hair care routine.
G Gurjit Kaur
61 days ago

Going Above and Beyond: A Heartfelt Testimonial for Gruum

Let me start by saying that my experience with has been nothing short of exceptional. When I came across their promotional offer, I couldn't resist placing an order. Unfortunately, upon receiving my package, I noticed that one item was missing. I reached out to Gruum through their website's contact form, detailing the issue. To my delight, I received a prompt confirmation of my inquiry followed by a quick response via email assuring me that the missing item would be sent out promptly. Not only did Gruum rectify the situation efficiently, but the level of customer service I experienced truly exceeded my expectations. Their proactive approach and dedication to resolving issues promptly have won me over as a loyal customer. Thank you, Gruum, for going above and beyond to ensure customer satisfaction.
L Louise
62 days ago

Unforgettable Journey with Gruum: An Annapurna Adventure

My exploration of began with a simple pay postage offer that led to an addiction I never saw coming. From the excitement of receiving parcels in the mail to the practicality they offered, Gruum truly transformed my skincare routine. During a life-changing trek to the breathtaking Annapurna Base Camp in November, Gruum products stood out as reliable companions in the midst of challenging terrain. The SPF30 cream, initially meant for sun protection, became a versatile moisturizer essential for the harsh Himalayan climate. The convenience of carrying toothpaste tablets, which required no water, and the clever separation of weekly portions ensured I stayed fresh despite the limited resources. The multipurpose body and facial bars not only cleansed my skin but also doubled as laundry soap for my trekking attire. As we returned to Kathmandu, the facial mist took on a new role as a refreshing perfume, reminding me of the journey's trials and triumphs. Everything neatly packed in Gruum's wash bag not only saved space but also prevented any liquid mishaps, making it a breeze for my hand luggage. Thank you, Gruum, for joining me on this unforgettable Himalayan adventure and for being more than just skincare – you were a reliable travel companion!
C Catherine Graham
62 days ago

Disappointed with the Quality, But Impressed by Delivery and Trial Pricing

I recently tried out and was initially impressed by their fast delivery and reasonable trial pricing. However, my excitement quickly turned to disappointment upon using the products. The face oil, which I applied as I would any other face oil, caused an intense stinging sensation in my eyes that lasted all day. On the positive side, the hand cream had a pleasant scent. Sadly, the poor quality of the products has left me with no desire to purchase from this company again. While the speedy delivery and trial pricing were enticing, the discomfort caused by the face oil outweighed these positives. I hope the company takes customer feedback into consideration and improves the quality of their offerings in the future.
S Sofia Y
62 days ago

Transformative Skincare Solution

Embarking on a journey of relentless struggle against persistent acne, irritated skin, and unyielding scars, my hope dwindled as my skin condition worsened over months. Frustrated by failed attempts with various products promising miracles, I stumbled upon through a winter skincare bundle offer. With skepticism and a glimmer of hope, I welcomed the Kyra gentle face wash and facial oil into my skincare routine. To my amazement, within a mere two days, a transformative magic began unfolding. The once inflamed, scarred skin started glowing with newfound radiance. My pores, once stubbornly large, began to shrink, while the relentless acne that plagued my face and body started to fade away. It was a remarkable turnaround, and the credit solely belonged to Gruum products. With each passing day, my skin became smoother, clearer, and healthier than I had ever imagined. The trust instilled in Gruum's skincare line grew exponentially as the results spoke volumes. Not only did it remedy my skin issues, but it also instilled a newfound confidence and hope within me. Gruum's products have undeniably earned a permanent place in my skincare regimen. The impact they have had on my skin, and by extension, my life, is truly unparalleled. As I eagerly anticipate exploring more of Gruum's offerings, I remain grateful for the sheer transformation their products have brought about. If you, like me, are in search of a skincare savior, look no further than Gruum - a beacon of hope in a sea of skincare disappointments.
M mark
63 days ago

Clay face mask left face with painful…

My review for Clay face mask left face with painful red rash, pack of 3 different ones, won’t be trying the other two, no wonder they were on special offer

Introduction is an online retailer that specializes in providing high-quality grooming products for men. With a wide range of products encompassing skincare, haircare, shaving, and body care, Gruum aims to simplify and elevate the grooming routine for modern men. At Gruum, customers can find products that are gentle on the skin, crafted using natural ingredients and backed by scientific research. In this review, we will explore various aspects of Gruum's offerings, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Gruum offers a diverse range of grooming products for men, catering to various needs and preferences.
    • The products are formulated with natural ingredients and are free from harsh chemicals, making them suitable for sensitive skin.
    • Competitive pricing ensures affordability without compromising on quality.
    • Customer reviews on the website provide insights into the effectiveness and satisfaction of the products.
    • The website is user-friendly, with clear product descriptions and an easy-to-navigate interface.
  • Cons:
    • Gruum's product selection may not be as extensive as some other grooming websites.
    • There might be occasional delays in shipping due to high demand or unforeseen circumstances.

User Experience

With its minimalist design and intuitive layout, offers a seamless user experience. Navigating through various product categories and finding the desired items is effortless. The website is visually appealing, allowing users to browse through product images and descriptions smoothly. Additionally, a search bar is conveniently placed for quick access to specific products. Overall, provides a user-friendly interface, creating a hassle-free shopping experience for customers.

Pricing and Value for Money offers competitively priced grooming products, making them affordable for customers. The brand focuses on delivering value for money by providing high-quality products at reasonable prices. Customers can select from different price ranges and product sizes based on their budgets and preferences. Furthermore, Gruum occasionally offers promotions and discounts, enhancing the value proposition for its customers.

Customer Service prioritizes customer satisfaction, evident through their efficient customer service team. They can be reached via email or phone, promptly addressing any queries or concerns. The customer service representatives are knowledgeable about the products and strive to provide personalized assistance to customers. values customer feedback and takes it into consideration for continuous improvement.

Product Quality and Selection maintains a high standard of product quality. The grooming products are carefully crafted using natural ingredients, ensuring efficacy and skin-friendliness. Gruum works with experts in the field to create formulations that address specific grooming needs. While the product selection may not be as extensive as some competitors, Gruum focuses on curating a range of essentials that cover the essential aspects of men's grooming routines.

Website Usability

With its sleek and modern design, offers an intuitive and user-friendly website. The layout is clean and uncluttered, allowing for easy navigation. The website is optimized for both desktop and mobile devices, ensuring a seamless experience regardless of the platform used. Product descriptions are clear, providing customers with a comprehensive understanding of the different grooming products available.

Returns and Exchanges offers a hassle-free returns and exchanges policy. If a customer is not fully satisfied with a product, they can initiate a return or exchange within a specified time frame. The brand strives to resolve any issues promptly, ensuring customer satisfaction. Detailed instructions regarding returns and exchanges can be found on the Gruum website.

Promotions and Discounts periodically offers promotions and discounts to provide additional value to its customers. These promotions can include discounts on specific products or site-wide sales. Customers can keep track of ongoing promotions by visiting the website or subscribing to the Gruum newsletter. By availing these promotions, customers can enjoy further savings on their grooming products.

Reputation has built a positive reputation within the grooming industry. The brand is known for its commitment to using natural ingredients, product quality, and affordability. Customer reviews on the website reflect high levels of satisfaction, with many customers praising the effectiveness and gentle nature of Gruum's products. Gruum's reputation further demonstrates its dedication to providing reliable and trustworthy grooming solutions.

Payment Options offers convenient and secure payment options. Customers can make payments using major credit cards, such as Visa, Mastercard, and American Express. Additionally, Gruum accepts payments through PayPal, allowing for increased flexibility and security during transactions. The checkout process is straightforward, ensuring a smooth payment experience.

Loyalty Programs

While does not currently offer a formal loyalty program, it periodically rewards its loyal customers through exclusive promotions and discounts. By subscribing to the Gruum newsletter or following their social media channels, customers can stay updated on the latest offers and promotions, maximizing their overall savings.

Customer Reviews emphasizes transparency by featuring customer reviews on its website. These reviews provide valuable insights into the efficacy and satisfaction levels of the grooming products. Customers can access these reviews when browsing through specific products, helping them make informed decisions based on the experiences of other users.

Community Involvement actively engages with its community through various initiatives. The brand supports charitable causes related to men's health and well-being, showcasing its commitment to broader social issues. By participating in community events and raising awareness, Gruum demonstrates a genuine concern for its customers' overall well-being.

Shipping and Costs offers worldwide shipping, ensuring that customers can access their grooming products regardless of their location. Shipping costs may vary depending on the destination and order value. However, Gruum strives to keep shipping costs reasonable and competitive. Customers can find detailed information regarding shipping costs and delivery times on the Gruum website, ensuring transparency in the shipping process.

In conclusion, is a reputable online retailer that focuses on providing high-quality grooming products for men. With its commitment to natural ingredients, competitive pricing, user-friendly website, and excellent customer service, Gruum aims to exceed customer expectations in terms of product quality and overall experience. While the product selection may not be as extensive as some competitors, Gruum's emphasis on essential grooming needs and customer satisfaction sets it apart. With positive customer reviews and community involvement, stands as a trustworthy choice for men seeking effective and reliable grooming solutions.