Gsmbatterij Reviews

Voted Good (4/5)

194 Votes

8 Reviews

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Poor quality non-original misfitting batteries and poor customer service

I recently had an extremely disappointing experience with gsmbatterij.nl, and it's important for me to share it with others. The batteries I received were of incredibly poor quality, with all three being under 65% in capacity. Even worse, the customer service I received when trying to resolve the issue was nothing short of disheartening. They placed the blame on me and refused to address their own quality control problems. Instead of offering a replacement, they insisted on a refund only if I returned all three batteries, leaving me without a functioning phone. What's more, the batteries I received were clearly not original or OEM, as all had the same serial number. Their size and fit were also off, causing issues with my phone's back glass and LCD. To top it off, when I reached out about the faulty batteries, I was met with silence until I posted my review. Now, even my honest feedback is being hidden by their customer service team, which is both frustrating and disappointing. I strongly urge others to be cautious when considering gsmbatterij.nl for their battery needs, as my experience has left me extremely dissatisfied, and it's clear that I'm not the only one facing these issues.

Exemplary Quality and Exceptional Customer Care at gsmbatterij.nl

Reflecting on my recent experience with gsmbatterij.nl, I am compelled to share a testimonial that highlights the exceptional quality and outstanding customer service I received. After encountering issues with my previous battery, I sought a replacement and was delighted to discover gsmbatterij.nl. Upon receiving my order, I was pleasantly surprised by the superior quality of the batteries – a stark contrast to my previous purchase. Each battery exceeded expectations, boasting impressive capacities well above 65%. In addition to the impeccable product quality, it was their remarkable customer service that truly set gsmbatterij.nl apart. When faced with a minor concern, their team promptly addressed the issue with professionalism and efficiency. Rather than shifting blame, they took ownership of the situation and swiftly resolved it to my satisfaction. Furthermore, the attention to detail and authenticity of the batteries was evident. Each battery possessed distinct serial numbers, ensuring their originality and OEM status. The precise design of the batteries also ensured a perfect fit, allowing for seamless installation without any issues with the device's functionality or aesthetics. The true mark of exceptional service was demonstrated when I reached out with a concern regarding a faulty battery. The response was swift, courteous, and most importantly, effective in resolving the issue promptly. As I reflect on my overall experience with gsmbatterij.nl, I am grateful for the exemplary quality of their products and the dedication of their customer care team. Their commitment to excellence and customer satisfaction has earned my trust and loyalty. In conclusion, I would wholeheartedly recommend gsmbatterij.nl to anyone seeking top-notch products and unparalleled customer service. Thank you, gsmbatterij.nl, for exceeding my expectations and setting a new standard of excellence in the industry.

GSMBatterij’s customer service is awesome

"I can't rave enough about the incredible customer service provided by GSMBatterij. I recently encountered an issue with my order due to a mistake on my part. Despite the long wait for the package to be returned, Twan from GSMBatterij went above and beyond to assist me. Not only did he help identify the problem promptly, but he also took the initiative to send me a replacement battery at no additional cost, ensuring that I wouldn't be without a phone for an extended period. Twan's professionalism and genuine friendliness made the entire experience truly remarkable. I am beyond impressed and grateful for such outstanding service. GSMBatterij has not only earned my trust but also a customer for life. I wholeheartedly recommend them to anyone in need of their products. Thank you, GSMBatterij, for your exceptional service!"

GSMBatterij’s customer support is superior

My assessment for gsmbatterij.nl GSMBatterij's customer support is the perfect I've skilled in Europe up to now. I made a mistake on my order and put within the incorrect handle and didn't obtain the battery I ordered. Submit NL takes round 5 weeks to return a package deal to sender. I adopted up on the order after about 3 weeks and Twan helped me decide what the problem was. I made a decision to attend for Submit NL to return the battery so I did no thave to purchase a brand new one. Twan despatched me a brand new battery at no cost as he decided that it might take to lengthy for me to attend with out use of my telephone. How unimaginable. Twan was skilled, pleasant and superior to cope with - any merchandise they carry that I would like in future can be bought from GSMBatterij. You've gotten a buyer for all times.

I am the first time I buy from your…

A Trustworthy Source for Quality Phone Batteries As a first-time customer at gsmbatterij.nl, I was initially hesitant to stray from the familiar territory of market giants like AliExpress and Amazon. However, I took the leap of faith and was pleasantly surprised. The ordering process was lightning-fast, and my package arrived in no time. Despite being initially disheartened by a Note 3 battery that didn't match the specifications, I reached out to their customer service team with my concerns. What ensued was a truly impressive display of dedication to customer satisfaction. Not only was the issue promptly resolved, but I also received a replacement battery that fit my phone perfectly. It's been a while since I've experienced such attentive and personalized service from an online retailer. The product replacement was on-point, addressing the vacuum issue and ensuring a snug fit with my device. I've been using the new battery hassle-free, without the fear of it dislodging unexpectedly. Thank you, gsmbatterij.nl, for not only delivering a high-quality product but also for going above and beyond to ensure a positive customer experience. I'm officially a loyal customer and will be returning for all my future battery needs. If you're searching for a reliable source of phone batteries and exceptional customer service, I highly recommend giving them a try.

From Skeptic to Believer: My Transformational Experience with gsmbatterij.nl

As a loyal shopper on popular platforms like Ali Express and Amazon, I was initially skeptical about trying out gsmbatterij.nl for the first time. However, my expectations were completely shattered in the best way possible. The ordering process was not just fast, it was lightning-speed fast! I decided to purchase a battery for my Note 3, hoping for an upgrade from my previous one. Unfortunately, the battery I received didn't quite meet the specifications as advertised. There was a noticeable gap between the battery and my phone, making it difficult to secure properly. I found myself constantly readjusting the battery as it would frequently slip out due to its small size. Despite this setback, the customer service I received from gsmbatterij.nl was exceptional. They promptly addressed my concerns and provided me with a solution that exceeded my expectations. The dedication and care they showed in resolving the issue truly won me over. This experience taught me the value of a trustworthy and customer-centric company like gsmbatterij.nl. I am now a firm believer in their products and services, and I can confidently say that they have gained a loyal customer in me. Thank you for turning my skepticism into satisfaction!

perfect service and product as expected

When I came across gsmbatterij.nl, I was hesitant about purchasing a phone battery online. However, I took the plunge and was pleasantly surprised. From the moment I placed my order, the customer service was exceptional. They answered all my questions promptly and guided me through the selection process. The battery I ordered arrived on time, and its quality exceeded my expectations. The installation was a breeze, and my phone now holds a charge like it did when it was new. I'm beyond impressed with the seamless experience from start to finish. I highly recommend gsmbatterij.nl to anyone in need of a reliable phone battery and outstanding service. It's rare to come across a company that genuinely cares about its customers, and this is one of them. Thank you for a truly fantastic experience!

Exceeding Expectations: A Remarkable Experience with gsmbatterij.nl

From the moment I landed on gsmbatterij.nl's website, I felt a sense of assurance. The easy navigation and clear product descriptions made my shopping experience a breeze. The purchase process was seamless, and the confirmation email provided all the necessary details, leaving me confident about my order. When my package arrived, I was delighted to find the product securely packaged and exactly as described. The quality surpassed my expectations, reflecting the dedication to excellence that gsmbatterij.nl upholds. The battery I purchased has since transformed my device, providing long-lasting power that keeps me connected throughout the day. What truly sets gsmbatterij.nl apart is their exceptional customer service. I once encountered an issue with a product, and their team promptly addressed it with professionalism and empathy, ensuring that I was completely satisfied with the resolution. This level of care and commitment to customer satisfaction is rare to find, making me a loyal customer for life. I wholeheartedly recommend gsmbatterij.nl to anyone in need of reliable products and outstanding service. Thank you for exceeding my expectations and providing a shopping experience that truly stands out.