Gstore Reviews

Voted Good (5/5)

683 Votes

40 Reviews

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In the Green Energy Supplier category

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0% users rated Very Good
90% users rated Excellent
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B Bernie
290 days ago

Smooth, Clear, and Efficient: A Seamless Solar Journey with gstore.com.au

From the moment we reached out to gstore.com.au, the entire process has been nothing short of exceptional. The team provided us with quick and detailed quotes, accommodating our changing preferences with impressive turnaround times. Euan, in particular, stood out with his clear and concise responses, addressing all our inquiries with patience and expertise. The site visit further solidified our confidence in our decision, and the installation team reaffirmed this trust with their efficiency and professionalism. Not only did they work diligently, but they also took the time to explain each step, ensuring we were informed throughout. The meticulous cleanup after the installation was a testament to their dedication to customer satisfaction. With the electrician present throughout the process, we experienced a seamless transition to a fully functional system in just over two weeks. As happy customers, we highly recommend gstore.com.au for their exemplary service and unwavering commitment to a smooth solar journey.
B Bernie
290 days ago

Exceptional Service from Inquiry to Completion at gstore.com.au!

My experience with gstore.com.au has been nothing short of exceptional. From the moment I inquired about their services to the completion of the installation, every step was met with professionalism and efficiency. The team at gstore.com.au provided prompt and detailed responses to all my queries, making the decision-making process smooth and clear. Special commendation goes to Euan, who not only addressed all my detailed questions with clarity but also ensured that I was well-informed throughout the project. The site visit was invaluable, giving me a clear understanding of what to expect. During the installation process, the team demonstrated great expertise and efficiency. They communicated each step of the installation, demonstrating their knowledge and skill. The entire installation was completed in just two days, with an electrician on-site throughout, ensuring a seamless process. Furthermore, the team left the site spotless, showcasing their attention to detail and commitment to customer satisfaction. From the initial quote to the final inspection and activation of the system, everything was completed in just over two weeks - a testament to their efficiency. As a result of their top-notch service and dedication to excellence, I am a very satisfied customer. I highly recommend gstore.com.au to anyone looking for a reliable and efficient service provider. Thank you for a truly wonderful experience!
O Owen
302 days ago

G-Store: Exceptional Service and Expert Advice

I can't say enough about the exceptional service I received from G-Store. From the moment I reached out with questions about heat pumps, they were incredibly helpful and knowledgeable. Alexey took the time to provide detailed information that I hadn't found elsewhere, going above and beyond to ensure I had all the information I needed to make an informed decision. Throughout the entire process, from pre-quote to completion of the job, G-Store was consistently prompt and transparent. I always knew what to expect, and their communication made the entire experience seamless and stress-free. I'm already planning to engage them for future work, and I wouldn't hesitate to recommend their services to anyone in need of top-notch expertise and exceptional customer care. G-Store truly sets the bar for excellence in their industry.
O Owen
302 days ago

G-Store: A Display of Excellence in Customer Service

Upon stumbling across gstore.com.au, I was immediately intrigued by their offerings. Little did I know that my experience would surpass all expectations. G-Store proved to be nothing short of fantastic. From the initial inquiry to the completion of the job, their professionalism and efficiency shone through. What truly sets G-Store apart is their unparalleled customer service. Each step of the process was met with prompt responses and clear communication. Questions, no matter how trivial, were met with patience and expertise, putting any concerns I had at ease. It was evident that they valued my satisfaction and made it a priority. Engaging with G-Store felt like a breath of fresh air in a world where customer service often falls short. I had the pleasure of speaking to Alexey, whose knowledge on heat pumps was not only extensive but also insightful. His willingness to go above and beyond to provide valuable information, even before a formal arrangement was made, was truly commendable. As I look ahead to future projects, G-Store is undoubtedly my top choice. Their dedication to customer-centric service has won me over completely. I wholeheartedly recommend their services to anyone seeking not only quality products but also a seamless and enjoyable experience. G-Store has set the bar high, and I am grateful to have crossed paths with such a remarkable team.
P Pamela & Stewart
331 days ago

A Game-Changer for Our Home: HWS Changeover Story

I can't help but express my heartfelt gratitude for the seamless hot water system (HWS) changeover process we experienced with gstore.com.au. When our previous system broke down unexpectedly, leaving us without hot water, we were in a dire situation. However, the efficient and prompt response from the office staff, along with the simplicity of the paperwork, truly impressed us. This level of professionalism and streamlined process continued through the site work, where every tradesperson demonstrated remarkable competence, amiability, and efficiency. It was evident that each individual understood the significance of their representation of G-STORE while on site, leaving a lasting impression on us. We are genuinely thrilled with the outcome and would not hesitate to recommend G-STORE to anyone in need. The entire experience was a game-changer for our home, and we are incredibly grateful.
P Pamela & Stewart
331 days ago

Effortless Transition to G-STORE Hot Water System: A Remarkable Experience

At gstore.com.au, our recent hot water system changeover was nothing short of flawless and stress-free. Facing an unexpected breakdown, we urgently needed a replacement, and G-STORE delivered beyond expectations. From the swift coordination by the office staff to the hassle-free paperwork, every step was marked by efficiency and professionalism. What truly set G-STORE apart was the outstanding team of tradespeople who executed the installation with remarkable skill, amiability, and promptness. Their commitment to representing G-STORE on-site not only instilled trust but also showcased the company's dedication to excellence. Needless to say, we are thoroughly impressed with the seamless experience provided by G-STORE. Without hesitation, we will actively endorse G-STORE to anyone seeking exceptional service and reliability for their hot water needs. Thank you, G-STORE, for a job exceptionally well done.
A Allan Perceval
365 days ago

Seamless Transition to Solar: A Game-Changer for Energy Efficiency

When we made the decision to transition from gas to solar water heating, we were fortunate to discover G-Store. Their efficiency and support throughout the process were truly remarkable. Not only did they provide us with invaluable guidance, but they also connected us with an installation company led by the dependable Darren. The installation team's professionalism was evident as they swiftly and meticulously set up our solar panels, ensuring a seamless transition. Within a matter of hours, our new system was up and running, allowing us to enjoy hot water the very same day. Thanks to G-Store and their exceptional installers, our journey towards energy efficiency was not only smooth but also surprisingly swift. We can't recommend them highly enough for their commitment to customer satisfaction and sustainable energy solutions.
A Allan Perceval
365 days ago

An Unforgettable Experience: G-Store’s Exceptional Efficiency and Expert Installers Exceeded Our Expectations

Embarking on the journey to transition from gas to solar energy for water heating was a significant decision for our household. In this pivotal moment, G-Store emerged as a beacon of efficiency and support, guiding us every step of the way. From the moment we engaged with G-Store, their team showcased unparalleled professionalism and dedication to our unique needs. Their seamless communication and expert guidance made the transition process remarkably smooth and hassle-free. The real standout of our experience was the installation team led by the remarkable Darren. Not only were they efficient and quick in their work, but they also maintained the highest standards of trustworthiness and cleanliness throughout the installation process. In just a matter of hours, Darren and his team transformed our energy setup, ensuring that we had hot water running through our system by the end of the day. Their commitment to excellence and precision left us in awe of their craftsmanship and dedication to their craft. Thanks to G-Store and their exceptional installers, our journey towards sustainable energy solutions was not only successful but a truly memorable experience. We are immensely grateful for their support and would wholeheartedly recommend G-Store to anyone seeking unparalleled expertise and efficiency in their energy transition endeavors.
W Wilma Kuch
501 days ago

Exemplary Service and Genuine Care

From the moment I reached out to gstore.com.au, I was greeted with nothing short of exemplary service and genuine care. Greg's extensive product knowledge and unparalleled commitment to providing exceptional before and after sales service truly set them apart. The support and assistance I received from the dedicated team at G Store, Warragul, particularly the helpful and supportive office staff, left an indelible impression on me. Their unwavering dedication to customer satisfaction and their willingness to go above and beyond exceeded all my expectations. I am genuinely grateful for the outstanding service and the seamless experience I had with G Store. I wholeheartedly recommend them to anyone in search of not just a product, but an outstanding customer service experience. Thank you, G Store, for setting the bar high and for being an absolute pleasure to work with.
W Wilma Kuch
501 days ago

Above and Beyond: A True Customer’s Experience at G Store, Warragul

From the moment I entered gstore.com.au, I knew I was in for a remarkable experience. Their service was not just excellent, but truly exceptional. Greg's dedication to providing top-notch care and extensive product knowledge shone through in every interaction. What truly set them apart was their commitment to going above and beyond – from personalized recommendations to unparalleled after-sales support, Greg exceeded all expectations. The team, particularly the office staff, were equally remarkable. Their unwavering helpfulness and unwavering support made every step of the process seamless and enjoyable. I cannot stress enough how much of a difference their assistance made in my overall satisfaction with G Store. This is a rare find in today's market, and Warragul is truly fortunate to have such a gem. In conclusion, my experience at G Store was nothing short of outstanding. They not only met but exceeded every criterion for exceptional service. If you are looking for a company that truly cares about its customers and is willing to go the extra mile to ensure your satisfaction, look no further than G Store, Warragul.
C Corey Blake
642 days ago

Unmatched Quality and Transparency at gstore.com.au!

As a customer who values transparency, I was initially disappointed by the wording on gstore.com.au, which led to a misunderstanding regarding the quantity of modules. However, upon reaching out to their customer service, I was amazed by their quick response and willingness to clarify any confusion. Not only did they assure me of the unmatched quality of their products, but they also provided valuable insights into their pricing structure. What initially seemed like a pricing discrepancy turned out to be a reflection of the unparalleled quality that G-Store offers. I highly appreciate their honesty and dedication to customer satisfaction. This level of transparency is truly commendable and sets them apart in the industry. Thank you, G-Store, for not only delivering exceptional products but also for your commitment to clarity and customer trust.
C Corey Blake
642 days ago

Clarifying the Value: An Honest Review of gstore.com.au

Upon exploring gstore.com.au, I encountered what seemed like a promising deal, only to be disappointed by the unclear wording on the website. The marketing tactics made it appear as though I would receive double the modules, creating a misconception about the actual value. This led to a sense of dissatisfaction and a feeling of being misled. However, amidst this disappointment, I was able to find solace in the realization that I could procure the same product from other sources at a significantly lower cost, approximately 70% less than G-Store's price. This experience highlighted the importance of transparency and clarity in online transactions, reinforcing the value of genuine communication in the digital marketplace. While the initial encounter with gstore.com.au may have left much to be desired, the opportunity to explore other options presented a silver lining. As consumers, we are continually learning to navigate through the complexities of online shopping, seeking authenticity and fair pricing in every transaction. This experience, although disappointing, served as a valuable lesson in discernment and informed decision-making. In conclusion, my interaction with gstore.com.au underscored the significance of transparent communication in e-commerce, emphasizing the need for businesses to foster trust and provide clear, accurate information to their customers. Amidst the challenges encountered, there is always room for growth and improvement, both for consumers and online retailers alike.
L Lucas Xu
652 days ago

Unmatched Service and Quality with G-Store

From the moment I stepped into G-Store, I knew I was in good hands. The team's expertise on the Rinnai Infinity 32 unit was evident as they attentively answered all my questions, helping me make an informed decision. Not only did they provide top-notch customer service, but their pricing was also unbeatable in the market. Thanks to G-Store, I now have a high-quality unit that exceeds my expectations. I can confidently say that my experience was nothing short of exceptional, earning them a well-deserved 5-star rating. Without a doubt, I'll wholeheartedly recommend G-Store to all my friends and family. Thank you, G-Store, for setting the standard in customer satisfaction!
L Lucas Xu
652 days ago

Incredible Service and Unbeatable Prices at G-Store

My journey with G-Store has been nothing short of amazing. From my very first inquiry about the Rinnai Infinity 32 unit to the seamless purchase process, every interaction with them has been a delight. Their team was incredibly helpful and knowledgeable, promptly addressing all my questions and ensuring I felt confident in my decision. Not only did G-Store provide top-notch customer service, but their prices were also unbeatable. I compared extensively across the market, and G-Store stood out with their competitive pricing, making it a no-brainer for me to choose them. This experience has truly been a five-star one, and I am beyond satisfied with my purchase. I am more than happy to spread the word and recommend G-Store to all my friends and family. Thank you, G-Store, for setting the bar high in both service and value!
P Phillip G.
677 days ago

Unbeatable Value and Lightning-Fast Delivery!

When I needed a replacement Rinnai universal controller for my hot water system, I turned to gstore.com.au and I'm thrilled I did. The price was unbeatable, and the delivery time was lightning-fast. I ordered on a Tuesday afternoon, and by Thursday, it was already at my doorstep in Sydney. The level of service I received was nothing short of fantastic, and I can't recommend G-Store highly enough. If you're looking for great prices and speedy delivery, look no further than G-Store!

Introduction

Gstore.com.au is a leading online retailer specializing in sustainable and eco-friendly products. With a wide range of options for home, garden, and personal care, Gstore aims to cater to environmentally conscious consumers. In this editorial review, we will assess various aspects of the website, including user experience, pricing, customer service, product quality, website usability, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Gstore.com.au offers a comprehensive range of sustainable products, making it a one-stop-shop for eco-conscious individuals. - The website provides detailed product information, helping customers make informed purchasing decisions. - Gstore's user-friendly interface makes browsing and shopping hassle-free. - The company prides itself on excellent customer service, ensuring a positive shopping experience. - Gstore.com.au offers competitive prices, providing value for customers' money. Cons: - The selection of products on Gstore.com.au, while extensive, may not match the variety found in conventional retailers. - In some cases, product availability may be limited, leading to potential delays for specific items.

User Experience

Gstore.com.au offers a user-friendly and intuitive interface, facilitating smooth navigation. The website features clear categorization, allowing customers to quickly find the products they need. Additionally, Gstore provides comprehensive product descriptions, including specifications, images, and customer reviews, enhancing the overall user experience and helping shoppers make informed choices.

Pricing and Value for Money

Gstore.com.au offers competitive pricing for its sustainable and eco-friendly products. While some items may have a higher price tag compared to conventional alternatives, customers can be assured of the quality and long-term value of the eco-friendly options available. Furthermore, Gstore occasionally offers promotions and discounts to provide additional value for money to its customers.

Customer Service

Gstore.com.au prides itself on exceptional customer service. The company has a dedicated support team accessible via email, phone, or live chat to assist customers with any inquiries or concerns. Gstore's customer service representatives are knowledgeable, friendly, and prompt in addressing customer issues, ensuring a positive shopping experience.

Product Quality and Selection

Gstore.com.au curates a wide selection of high-quality, sustainable products. The company carefully evaluates and sources products from reputable brands with a strong commitment to environmental and ethical practices. This emphasis on quality guarantees that customers receive durable, eco-friendly products that align with their values.

Website Usability

The Gstore website is designed with user experience in mind. Its clean and visually appealing layout, intuitive navigation, and robust search functionality make it easy for customers to find products of interest. The website loads quickly, enhancing the overall shopping experience.

Returns and Exchanges

Gstore.com.au has a fair and straightforward returns and exchanges policy. If customers receive damaged or faulty products, Gstore promptly offers replacements or refunds. However, it is essential to note that customers are responsible for return shipping costs unless the item is defective.

Promotions and Discounts

Gstore occasionally offers promotions and discounts, providing customers with opportunities to purchase sustainable products at even more affordable prices. These promotions may include seasonal sales, bundle deals, or discounts on specific product categories. By regularly checking the website or subscribing to the newsletter, customers can stay informed about ongoing promotions.

Reputation

Gstore.com.au has established a strong reputation as a reliable and trustworthy online retailer. The company's commitment to sustainability, product quality, and excellent customer service has garnered positive feedback and reviews from satisfied customers. Gstore's long-standing presence in the market further reinforces its reputation as a reputable source for sustainable products.

Payment Options

Gstore.com.au offers various secure payment options to cater to different customer preferences. Customers can conveniently make purchases using major credit and debit cards, including Visa and Mastercard. Additionally, Gstore accepts payments through PayPal, providing customers with an extra layer of security and convenience.

Loyalty Programs

Currently, Gstore.com.au does not have a formal loyalty program. However, the company occasionally provides exclusive discounts and promotions to registered customers, rewarding their loyalty and continued support.

Customer Reviews

Gstore.com.au prominently displays customer reviews and ratings on its product pages. These reviews offer valuable insights into the experiences of previous buyers, helping potential customers make informed decisions. Gstore encourages customers to share their feedback, creating an open and transparent environment.

Community Involvement

Gstore actively engages with its community through various initiatives and partnerships. The company collaborates with environmental organizations, participates in sustainability events, and supports eco-friendly projects. Gstore's commitment to community involvement demonstrates its dedication to a greener future beyond just selling sustainable products.

Shipping and Costs

Gstore.com.au provides reliable shipping services across Australia. The website displays clear shipping options and costs during the checkout process, allowing customers to select the most suitable delivery method. Shipping fees are calculated based on the order's weight, size, and delivery location. Gstore strives to process orders quickly to ensure timely delivery. In conclusion, Gstore.com.au is an exceptional online retailer specializing in sustainable and eco-friendly products. With its extensive selection, user-friendly interface, competitive prices, and strong emphasis on customer service, Gstore provides a seamless shopping experience for environmentally conscious individuals. Their commitment to quality, community involvement, and reputation as a trusted source further solidifies Gstore's position as a leader in the sustainable retail industry.