Users Voice for Gthic

19% users rated Terrible
1% users rated Poor
0% users rated Average
0% users rated Very Good
80% users rated Excellent
Pie Chart Review Representation for Gthic
Gthic Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 03 Jan 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.5 3.7 4.4 3.8 4.1
Oct 2022 4.3 4 2.5 4.6 3.7 3.9
Nov 2022 5 4.2 3 4.2 5 4.1
Dec 2022 5 5 5 5 5 5
Mar 2023 3.3 4.1 5 3.6 2.7 3
Line Chart for Rating of peer stores

gthic.com

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Detailed Gthic Review by

Introduction

Gthic.com is a popular online shop that specializes in Gothic and punk-inspired jewelry, clothing, and accessories. The website offers a wide range of high-quality products for alternative fashion enthusiasts at affordable prices. With a sleek and user-friendly interface, gthic.com has become the go-to destination for those who want to express their unique style.

Pros and Cons

Pros:
  • Reasonable prices for high-quality products
  • A wide variety of products to choose from
  • Excellent customer service
  • Easy to use website interface
Cons:
  • Shipping may take longer than expected
  • The selection can be overwhelming for some

User Experience

Gthic.com offers a seamless user experience. The website is easy to navigate, and products are displayed in a clear and organized manner. There are numerous categories to choose from, making it easy to find what you’re looking for. Additionally, the customer support team is readily available to assist with any questions or concerns.

Pricing and Value for Money

The prices on gthic.com are reasonable, and the quality of their products matches or exceeds the price point. The cost varies according to the product, but they offer frequent sales and promotions to help customers save even more money. Overall, gthic.com is an excellent value for the money, with a broad selection of affordable and high-performing products.

Alternatives

There are several competitors in the alternative fashion industry, such as RebelsMarket and Attitude Clothing. However, gthic.com stands out for its extensive collection of products, affordable pricing, and excellent customer service. Additionally, they offer free worldwide shipping for orders over $60, which is a significant bonus.

Customer Service

The customer service team at gthic.com is responsive and helpful. The website features a detailed FAQ section that covers most of the common questions customers may have. If you need further assistance, they offer live chat support and email support to ensure that all inquiries are promptly addressed.

Product Quality and Selection

Gthic.com prides itself on offering high-quality products, and they deliver on this promise. The jewelry is made of high-quality materials such as stainless steel, sterling silver, and genuine leather. Additionally, they have a broad selection of products, including rings, pendants, bracelets, and necklaces.

Website Usability

Gthic.com has a sleek and user-friendly interface that allows customers to browse and buy products with ease. The website is easy to navigate, and products are displayed in a clear and organized manner. Overall, the website is highly usable, which enhances the overall customer experience.

Returns and Exchanges

Gthic.com has a fully transparent and hassle-free return policy. If you’re unhappy with your purchase, they offer a refund or exchange within 30 days of receiving your order. The return process is straightforward, and the customer service team is always available to guide you through the process if needed.

Promotions and Discounts

Gthic.com frequently offers promotions and discounts to help customers save money while shopping. Some of the promotions include buy one get one, discounts on select products, and free shipping on orders over $60. Additionally, they offer exclusive discounts to members of their email list.

Reputation

Gthic.com has a positive reputation within the alternative fashion community. Customers rave about the quality of their products, affordability, and excellent customer service. Additionally, they have a presence on multiple social media platforms, which helps to foster a sense of community among their customers.

Payment Options

Gthic.com accepts various payment methods, including credit cards, PayPal, and Google Pay. Additionally, they use a secure payment gateway, which ensures that all payments are safe and secure.

Loyalty Programs

Gthic.com does not currently offer a loyalty program. However, they offer exclusive discounts to subscribers of their email list, which functions as a type of loyalty program.

Customer Reviews

Customers consistently praise Gthic.com for the quality of their products, affordability, and excellent customer service. Additionally, the website features over 10,000 customer reviews, which helps new customers gain a sense of comfort and trust in purchasing from the store.

Community Involvement

Gthic.com has a presence on multiple social media platforms, including Instagram, Facebook, and Twitter. They frequently engage with their customers by posting product updates, events, and interacting with them in the comments section. This involvement helps to foster a sense of community and brand loyalty.

Shipping and Costs

Gthic.com offers free worldwide shipping on orders over $60. However, shipping times vary depending on destination and may take up to 30 days. Additionally, they offer expedited shipping options for those who want to receive their orders more quickly. Shipping costs are calculated at checkout and depend on the destination, order size, and shipping speed selected.

Conclusion

In conclusion, Gthic.com offers high-quality products at reasonable prices backed by excellent customer service. The website has a seamless user experience and offers free worldwide shipping on orders over $60. While shipping times may be longer than expected in some cases, the quality of the products and overall value for money make Gthic.com an excellent choice for alternative fashion enthusiasts.

Gthic Recent User Reviews

User Rating

5 stars

33

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Reviewer Name: Curtis

Review Submission Date: 2022-12-04

Review Title: I have gotten 6 rings so far love them…
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Review Description: I have gotten 6 rings so far love them all ??

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Reviewer Name: Damien Thorne

Review Submission Date: 2022-11-22

Review Title: Sigil of baphomet ring. outstanding quality product
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Review Description: Outstanding quality product, great customer service and expeditiously delivered. If you're considering jewelry of this type it would behoove you to shop here

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Reviewer Name: Dan Nwaozuzu

Review Submission Date: 2022-11-09

Review Title: If you try and return anything they are…
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Review Description: If you try and return anything they are terrible. You have to post to china. Customer service is terrible as well.

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Reviewer Name: Static Hunter

Review Submission Date: 2022-11-08

Review Title: The same products can be found at 80%…
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Review Description: The same products can be found at 80% cheaper on AliExpress, you just need to know how to find them

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Reviewer Name: Jay

Review Submission Date: 2022-10-30

Review Title: My order came with the box empty
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Review Description: My order came with the box empty, no matter what I did to try rectify this they would not help me. My items never arrived in the box! And then they said in order to get a refund I must ship the items back!! THERE WERE NO ITEMS IN THE BOX! How could I ship it back. DO NOT BUY, you can get most of the items on Amazong for way cheaper anyway.

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Reviewer Name: Mark Waters

Review Submission Date: 2022-10-18

Review Title: What an excellent company
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Review Description: What an excellent company! Friendly and polite staff, and quick to respond to emails! I ordered the wrong size ring, and they were quick to help me to sort out my problem. I would say that I will be buying from them again, but I have already placed my next order, and still looking for more!Even the standard packaging was superbly packed, and secure. Item was quick to arrive, and was kept updated along the way!

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Reviewer Name: customerMichael

Review Submission Date: 2022-10-16

Review Title: Something wonderful
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Review Description: I have been buying jewelry from this company for the last 2 and 1/2 years I am overwhelmed with the beauty and the workmanship that they put into their rings I have probably a ring on every finger if not one or two extras and five or six chains and about 3 pendants to go on it and they have been just absolutely wonderful the order comes in quick

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Reviewer Name: RenovateThe Dead

Review Submission Date: 2022-10-12

Review Title: I ordered a ring that has a nice ruby…
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Review Description: I ordered a ring that has a nice ruby on it but when I received it the package was damaged and the product was missing. So I got with customer service sent them the picture of my damaged package they were able to send me another one with no problems.

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Reviewer Name: Iveta Shirkhan Martinsone

Review Submission Date: 2022-10-02

Review Title: So special ...
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Review Description: Many that live deserve death. And some that die deserve life. Some gives protection, some needs protection. Life will not throw the same rings again, therefore pleased to meet GTHIC.

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Reviewer Name: Tyler

Review Submission Date: 2022-09-30

Review Title: Perfect quality absolutely love this…
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Review Description: Perfect quality absolutely love this store, only place I purchase rings