Users Voice for Guess

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Guess Overall rating
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User Interface

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Review article published on: 12 Nov 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.2 1.5 4.9 1.3 4.8
Feb 2023 5 5 5 3 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Guess Review by

Introduction is an online fashion store that offers trendy and contemporary clothing, shoes, accessories, and bags for men, women, and kids. The brand is known for its glamorous, sexy styles that make a statement.

Pros and Cons

  • Large selection of fashion items
  • Easy to navigate website
  • Free shipping over $125 CAD
  • Good product quality
  • Great customer service
  • Higher prices compared to other fashion websites
  • Limited sizes for some items
  • Less inclusive sizing compared to other brands

User Experience provides a great user experience with its clean and intuitive website design. The product categories are well-organized, and the search function works well. Customers can also save items to their wishlist and view their purchase history.

Pricing and Value for Money's pricing is higher compared to other fashion websites, but the quality of their products justifies the cost. The brand also offers promotions and discounts regularly to provide better value for money to its customers.


Some popular alternatives to include Zara, H&M, Nordstrom, ASOS, and Topshop. These brands offer similar styles at lower price points.

Customer Service has excellent customer service that is available 24/7 through email, phone, and live chat. The brand also offers free returns and exchanges within 30 days of purchase.

Product Quality and Selection offers high-quality and trendy products that satisfy their customers' fashion needs. The brand has a large selection of clothing, shoes, accessories, and bags for men, women, and kids.

Website Usability has a user-friendly website that is easy to navigate and does not have any technical issues. The text and images are clear, and the checkout process is simple.

Returns and Exchanges allows free returns and exchanges within 30 days of purchase. Customers can initiate their returns through the website or by contacting customer service.

Promotions and Discounts offers regular promotions and discounts on their products. Customers can sign up for the brand's newsletter to receive updates on sales and exclusive offers.

Reputation has a good reputation in the fashion industry due to its high-quality products and excellent customer service.

Payment Options accepts multiple payment options, including credit and debit cards, PayPal, and gift cards.

Loyalty Programs offers a loyalty program called Guess List that rewards customers with points for purchases and exclusive perks like early access to sales and free shipping.

Customer Reviews

Customers generally have positive reviews of's products and customer service. Some customers have criticized the brand's sizing options.

Community Involvement supports several charitable causes and has partnered with organizations like the Breast Cancer Research Foundation to raise awareness and funds.

Shipping and Costs offers free standard shipping on orders over $125 CAD. Customers can pay extra for expedited shipping or choose free in-store pickup at select locations.