Guess User Reviews

Introduction

Guess.eu is a leading fashion retailer that offers a wide range of clothing, footwear, accessories, and fragrances for both men and women. The company was founded in 1981, and since then, it has become a global brand with a presence in over 100 countries. Guess.eu's mission is to provide customers with high-quality products that are fashionable, trendy, and affordable.

Pros and Cons

Pros:

• Stylish and trendy products
• Wide range of clothing, footwear, accessories, and fragrances
• Competitive pricing
• Free shipping on orders above €120
• Easy returns and exchanges

Cons:

• Shipping costs can be high for orders below €120
• Limited product sizes available

User Experience

The website has a clean and modern design that is easy to navigate. The search function allows users to find products quickly and easily. The site is mobile-friendly, making it easy to shop on-the-go. Checkout is straightforward, and users can create an account to save their preferences and order history.

Pricing and Value for Money

Guess.eu offers competitive pricing for its products, with occasional sales and promotions that provide additional value. The company also offers free shipping on orders above €120, which is a great value for customers looking to make larger purchases.

Alternatives

Some popular alternatives to Guess.eu include Zara, H&M, and Forever 21. While these retailers offer similar products, Guess.eu has its unique style and design that sets it apart from its competitors.

Customer Service

Guess.eu provides excellent customer service, with a dedicated support team that can assist customers with any issues or questions. The company also provides easy returns and exchanges, making it easy for customers to shop with confidence.

Product Quality and Selection

Guess.eu's products are of high quality and are designed to last. The range of products available is extensive, with options for both casual and formal wear. However, there may be limited sizes available for some products.

Website Usability

Guess.eu's website is easy to use and navigate. The site loads quickly, and the search function is efficient at finding products. The checkout process is straightforward and secure, with multiple payment options available.

Returns and Exchanges

Guess.eu offers easy returns and exchanges, with a 21-day return policy. Customers can initiate a return or exchange through the website, and the company provides a prepaid shipping label for returns.

Promotions and Discounts

Guess.eu offers occasional promotions and discounts on its products, with discounts ranging from 10% to 50%. The website also has a sale section where customers can find discounted products.

Reputation

Guess.eu has a good reputation as a global fashion brand, known for its trendy and stylish products. The company has been in business for over 40 years, demonstrating its commitment to providing high-quality products and excellent customer service.

Payment Options

Guess.eu accepts multiple payment options, including credit and debit cards, PayPal, and Klarna.

Loyalty Programs

Guess.eu has a loyalty program that allows customers to earn points on purchases that can be redeemed for future purchases. Customers can also earn bonus points by referring friends to the website.

Customer Reviews

Customer reviews on Guess.eu are generally positive, with customers praising the quality of the products, fast shipping, and excellent customer service.

Community Involvement

Guess.eu is committed to giving back to the community and has partnered with various organizations to support social causes.

Shipping and Costs

Guess.eu offers shipping to over 100 countries, with shipping costs starting at €12.50 for standard shipping. The company offers free shipping on orders above €120. Shipping times range from 3 to 7 business days, depending on the destination.