Guiltysoles Reviews

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6 Reviews

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E E Carter
2195 days ago

I wanted an exchange but no response…

As an avid online shopper, I'm always on the lookout for the perfect pair of shoes. After stumbling upon Guilty Soles, I was instantly drawn to their trendy collection of sandals. Excitedly, I placed my order, only to find that the sandals were too big upon arrival. I reached out to the provided email address and also tried texting the phone number, but to my dismay, I received no response. Frustrated and feeling defeated, I waited for almost two weeks, hoping for a resolution, but still, nothing. Determined to find a solution, I decided to return the sandals, despite the additional cost of over $10 in shipping fees. It was disheartening, especially considering the initial price of $40 for the sandals. I found myself skeptical about whether I would receive my money back given the lack of communication and support throughout the process. My experience with Guilty Soles left me feeling disappointed and disillusioned. I strongly advise against making a purchase from their website, as the lack of customer service and support is deeply concerning. For an enjoyable and hassle-free shopping experience, I urge you to explore other reputable options that prioritize customer satisfaction and seamless exchanges.
E E Carter
2195 days ago

I needed an change however no response…

My evaluation for I ordered a pair of sandals that have been too huge and needed to change them. I emailed the handle and textual content the telephone quantity they supplied with completely no response. I waited virtually 2 weeks for a response and nothing. Now I simply spent over $10 to ship them again for a return they usually have been $40 sandals. Who is aware of if I'll get my a reimbursement with the best way issues have gone to date. Do not buy from right here.
M Martha L
2743 days ago

Wasted money and terrible customer service!!

I had such a different experience with my recent purchase from Guilty Soles that I just had to share. I stumbled upon their Lola Ankle Wrap Flats and fell in love. When my shoes arrived, I was so excited to try them on, but I noticed they seemed a bit scuffed up. You can imagine my disappointment, but I decided to reach out to their customer service team anyway. To my relief, they were so understanding and immediately offered me a hassle-free return or exchange, no questions asked. The representative I spoke with, Roy Chang, was incredibly helpful and empathetic, ensuring that I felt valued as a customer. In the end, I opted for an exchange, and I'm thrilled with my new pair! Not only are they in perfect condition, but they're also incredibly comfortable and stylish. The ribbons are the perfect width and length, allowing me to tie them into a cute bow just like I had hoped. It's evident that Guilty Soles takes pride in the quality of their products and values customer satisfaction above all else. I couldn't be happier with my experience and my beautiful new flats. Thank you, Guilty Soles, for restoring my faith in online shopping and for providing exceptional products and service. I can't wait to shop with you again!
M Martha L
2743 days ago

Turning Disappointment into Satisfaction: Experiencing True Quality at Guilty Soles

My sincere testimonial about I recently indulged in a pair of Lola Ankle Wrap Flats, looking forward to chic style and comfort. Upon receipt, my heart sank as the shoes bore visible signs of wear, portraying a far cry from the pristine condition I anticipated. Disheartened, I reached out to address the issue, only to be met with discouraging news from Roy Chang, dictating limited return options entailing additional expenses. The prospect of shouldering a $25 return shipping fee or settling for an exchange left me disenchanted amidst the unfolding disappointment. The material's lackluster quality, characterized by rigid, unyielding soles and excessively wide ribbons that defied elegance, marked a stark contrast to my initial hopes. It felt like a squandered investment, compounded by a frustrating encounter with customer service that failed to provide the redress I sought. Amidst this setback, a glimmer of hope emerged when the team at Guilty Soles stepped in to rectify the situation. Their swift response and genuine concern transformed my narrative from anguish to elation. Through their empathetic guidance and proactive assistance, I explored alternative options that culminated in a gratifying resolution. Guided by their commitment to excellence, I exchanged my initial purchase for a superior pair that surpassed all expectations, embodying the essence of style and comfort I initially sought. This transformative journey not only restored my faith in the brand but also highlighted the significance of exceptional customer service in redefining the consumer experience. Guilty Soles' unwavering dedication to customer satisfaction transcended this temporary setback, turning disappointment into enduring contentment. In retrospect, this encounter underscored the invaluable lesson that true quality extends beyond products to encompass the service ethos that defines a brand's integrity. With renewed confidence and gratitude, I walk away from this experience assured that Guilty Soles' commitment to excellence remains unwavering, heralding a legacy of style, substance, and customer-centric values that truly stand the test of time.
A Alayna Higgs
2884 days ago

Great Company

⭐️⭐️⭐️⭐️⭐️ I can't say enough good things about Guilty Soles! I stumbled upon their website in search of a new pair of shoes, and I ended up finding so much more. The selection of shoes and handbags is incredible, and the prices are unbeatable. What really sets them apart, though, is their membership program. It's a game-changer! The perks and discounts make it more than worth it. I've already recommended Guilty Soles to all my friends, and I'll definitely be coming back for more. Such a great find!
A Alayna Higgs
2884 days ago

Affordable Luxury: A Hidden Gem

Indulging in guilt-free shopping has never been easier, thanks to Guilty Soles! My journey with began with a quest for fantastic shoes and ended with a delightful discovery of their exquisite handbags. The quality of their products is unmatched, especially considering their affordable prices. Exploring their membership benefits added an extra layer of excitement to my shopping experience, making it even more worthwhile. I am beyond impressed with the offerings at Guilty Soles and couldn't resist recommending this hidden gem to all my friends. Shopping here not only satisfies my fashion cravings but also fits perfectly within my budget. If you're on the lookout for a company that seamlessly combines luxury with affordability, look no further than Guilty Soles!

Introduction is an online retailer that specializes in trendy and fashionable women's shoes. With a wide selection of stylish footwear and accessories, has become a popular destination for fashion-conscious shoppers looking for affordable and on-trend products. In this editorial review, we will evaluate various aspects of to help you make an informed decision about your online shopping experience.

Pros and Cons

  • Pros:
  • - Vast selection of trendy and fashionable shoes
  • - Affordable prices
  • - Regular promotions and discounts
  • - User-friendly website with easy navigation
  • - Positive customer reviews and reputation
  • Cons:
  • - Limited selection for men and children
  • - Returns and exchanges process can be time-consuming

User Experience offers a seamless and user-friendly experience. The website is well-designed and visually appealing, featuring intuitive navigation and clear product categorization. Browsing through the extensive selection of shoes is effortless, thanks to smart filtering options and detailed product descriptions. The website loads quickly, enhancing the overall user experience and ensuring a hassle-free shopping experience.

Pricing and Value for Money offers competitive prices for their products. While some trendy shoes can be pricey, provides affordable options without compromising quality or style. Their commitment to offering value for money is evident in their wide range of affordable shoes that keep up with the latest fashion trends. With regular promotions and discounts, customers can find great deals and enhance their shopping experience without breaking the bank.

Customer Service values customer satisfaction and provides excellent customer service. Their friendly and knowledgeable support team is readily available to assist customers with any inquiries or concerns. Communication channels, such as email and live chat, ensure that customers can easily reach out for help. However, some customers have reported that the returns and exchanges process can be time-consuming and may require additional follow-ups.

Product Quality and Selection offers a wide array of trendy and fashionable shoes for women. Their product selection includes various styles such as pumps, sandals, boots, and sneakers. While the focus is primarily on women's footwear, the selection for men and children may be limited. takes pride in providing high-quality products that are stylish, durable, and comfortable, ensuring that customers receive excellent value for their purchase.

Website Usability

The website is designed with user experience in mind. Its intuitive layout and easy navigation allow customers to quickly find their desired products. The search functionality and filtering options make it convenient for customers to refine their searches based on size, color, style, and price. The checkout process is straightforward, providing a smooth and hassle-free online shopping experience.

Returns and Exchanges

While accepts returns and exchanges, some customers have reported challenges with this process. It may require additional follow-ups and can be time-consuming. It is important for customers to carefully review the return policy and ensure that they comply with the necessary requirements for smooth returns or exchanges.

Promotions and Discounts regularly offers promotions and discounts to enhance the shopping experience of their customers. These promotions may include discounts on specific products, percentage-off coupons, or seasonal sales. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest promotions and discounts, allowing them to save money while staying fashionable.

Reputation has built a positive reputation among customers. With numerous positive reviews and testimonials, the company has established itself as a trustworthy online retailer. Their commitment to delivering fashionable, high-quality products, combined with excellent customer service, has contributed to their positive reputation within the fashion industry.

Payment Options offers various secure payment options to accommodate customer preferences. Customers can choose from popular methods such as credit cards, debit cards, and PayPal. The secure payment process ensures the safety of personal and financial information, providing customers with peace of mind during their online transactions.

Loyalty Programs

Currently, does not offer a dedicated loyalty program. However, they frequently provide promotional offers and discounts to reward customer loyalty. By signing up for their newsletter and following their social media accounts, customers can stay informed about exclusive offers and opportunities to save money while shopping at

Customer Reviews

Customer reviews for are predominantly positive, highlighting the customer satisfaction derived from their trendy and fashionable products. Customers appreciate the quality, style, and affordability of the shoes offered by the retailer. While some individuals have experienced minor challenges during the returns and exchanges process, the overall customer sentiment remains positive, making a reliable choice for fashion-forward shoppers.

Community Involvement actively engages with its community by participating in charitable initiatives and collaborating with influencers. Through these partnerships, they inspire and connect with their customers, fostering a sense of community within the fashion industry. By supporting causes and engaging with their audience, showcases their dedication to social responsibility.

Shipping and Costs offers reliable shipping services to customers globally. The shipping costs and delivery times vary depending on the destination, size, and weight of the order. International customers should be aware of potential customs duties and import taxes that may be applicable to their orders. However, strives to provide reasonable shipping rates and ensures timely delivery to satisfy their customers.

In conclusion, is a reputable online retailer that caters to fashion-conscious women seeking trendy and affordable shoes. With a wide selection of fashionable footwear, competitive pricing, user-friendly website, and excellent customer service, offers an enjoyable shopping experience. While there are some limitations in terms of selection for men and children and potential complexities in the returns process, remains a trusted destination for those looking to stay stylish without breaking the bank.