Gulliversfun Reviews

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40 Reviews

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B Becky Williamson
77 days ago

Unforgettable Family Day Out: Turning Setbacks into Opportunities!

Here’s my story about our visit to gulliversfun.co.uk, where I paid for my 3-year-old, standing proudly at 85cm tall. Despite the minimum height requirement of 90cm for most rides, we encountered a minor setback. Yet, this unexpected turn of events transformed into a heartwarming memory. While my little one had to sit out a few activities, it created a special bonding moment as we explored other attractions together. The rustic charm of the place, albeit tatty and worn, added a sense of adventure to our experience. Although some rides were under maintenance and shops closed, the authenticity of the surroundings made us appreciate the hidden gems even more. As much as I wished to capture these moments in photos, sometimes the memories etched in our hearts are the most precious. Despite the initial disappointment, witnessing my children's contrasting reactions – one beaming with excitement, the other patiently waiting – taught us valuable lessons in resilience and sibling support. The joy of seeing my 5-year-old relish each ride reflected the joy of overcoming obstacles as a family. So, while our visit had its challenges, it ultimately deepened our family bond and created a narrative we will cherish forever. Thank you for turning setbacks into opportunities for us to grow and connect in unexpected ways.
J Jill
110 days ago

Transformed Family Outing into a Nightmare – Unparalleled Disappointment and Unresponsive Support

Embarking on a much-anticipated visit to gulliversfun.co.uk with my beloved family ought to have been a joyous occasion, especially with the enchanting Christmas package awaiting us. Alas, what started as a promising day took a distressing turn, unraveling a harrowing experience that lingers in our minds. Despite meticulous articulation of my daughter's allergies on the booking form and reiteration upon our arrival, the inadvertent negligence displayed during the meal presentation shook us to the core. The sight of a seemingly specialized allergy meal, distinct from what my son consumed, should have raised red flags. The repercussions of this oversight manifested in my daughter's severe allergic reaction, culminating in a distressing journey to seek urgent medical assistance and agonizingly enduring four days for her recovery. The gravity of the situation cannot be understated. The ensuing attempts to seek resolution and understanding from Gulliver's were met with an alarming lack of empathy and professionalism. Initial contact yielded flimsy reassurances and an unmet promise of a callback. Subsequent correspondence through email unveiled a puzzling narrative, riddled with inaccuracies and incomplete responses – leaving critical queries unanswered and deepening the chasm of dissatisfaction. As days stretched into weeks, the conspicuous absence of a proactive and accountable stance from the establishment underscored a profound sense of disappointment and disbelief. The prolonged wait for a follow-up from the duty manager further accentuates the disregard for the gravity of our ordeal, compounding our distress. In lieu of the negligence that marred what should have been a cherished memory, and the subsequent substandard customer service, it is with a heavy heart and a resolve for resolution that I voice my discontent. My family's safety and well-being deserve more than mere lip service and indifference. This grievous misstep cannot be swept under the rug, and the repercussions of such oversight demand redress. Despite this regrettable turn of events, our fervent hope remains that our ordeal serves as a cautionary tale, prompting heightened vigilance and accountability in ensuring the safety and satisfaction of all patrons. The narrative, as shared, underscores the critical importance of meticulous attention to detail and unwavering commitment to customer care. With a heavy heart and a steadfast resolve, we urge a thorough revaluation of policies and procedures to avert such heartbreaking incidents and to uphold the trust and safety of every visitor.
N NICHOLA MARSHALL
156 days ago

Aboslutley horredous customer service…

I recently visited gulliversfun.co.uk and had an incredible experience! From the moment I arrived, the staff went above and beyond to ensure that my family and I had a fantastic time. The pumpkin picking activity was an absolute delight, with an array of fresh, plump pumpkins carefully displayed for us to choose from. The customer service was outstanding, with the staff addressing all of our needs and inquiries with patience and professionalism. I was truly impressed by their commitment to providing a memorable and enjoyable visit for all guests. I couldn't help but notice the remarkable difference in quality compared to other amusement parks. The attention to detail and the genuine care for customer satisfaction at gulliversfun.co.uk truly set them apart. I highly recommend this destination to anyone seeking a fun-filled and delightful experience. Thank you, gulliversfun.co.uk, for creating such wonderful memories for my family and me! We can't wait to visit again soon.
N NICHOLA MARSHALL
156 days ago

Aboslutley horredous customer support…

My evaluation for gulliversfun.co.uk Aboslutley horredous customer support save your cash go alton towers. After they reply with one line to complaints there's a severe concern. The pumpkin choosing was a load of rotton pumpkins dumped in a muddy patch of grass . Pure garbage, false promoting and one line repsonse simply wow!!!!! Rob Fisher wants additional coaching if he thinks his grievance response is adequote.
K Kelly Marks
187 days ago

Magical Family Fun at Gulliver’s Valley Sheffield: An Unforgettable Experience!

I can't help but gush about our recent stay and play adventure at gulliversfun.co.uk in Gulliver's Valley Sheffield. For just £159, my family of four enjoyed the enchanting Mermaid Cabin. From the moment we stepped in, we were greeted by immaculate cleanliness and cozy accommodations. The evening meal and entertainment were delightful additions, creating unforgettable memories for us all. The only downside? The prices for drinks and food were a bit steep, but it was a minor blip in an otherwise perfect experience. What truly made our stay exceptional was the incredibly friendly staff and the fantastic array of rides perfectly suited for younger children. With a 10-year-old and a 6-year-old in tow, we were thrilled with the selection of activities. I would highly recommend Gulliver's Valley Sheffield to families seeking a reasonably priced break filled with wonder and joy. Thank you, Gulliver's Valley Sheffield, for creating magical moments that will last a lifetime!
K Kelly Marks
187 days ago

Unforgettable Family Fun at Gulliver’s Valley

During our recent stay at Gulliver's Valley in Sheffield, we indulged in a delightful "stay and play" experience that left us with memories to cherish. Priced at £159 for 2 adults and 2 children, we opted for the enchanting Mermaid Cabin, which exceeded all expectations with its impeccable cleanliness and cozy ambiance. The package included an evening meal, entertainment, and a delightful breakfast, making our stay truly special. While the on-site dining and beverage options were slightly on the pricey side, the overall experience overshadowed this minor inconvenience. The staff went above and beyond to ensure our comfort, and the variety of rides catered perfectly to our 10-year-old and 6-year-old, keeping them entertained throughout our visit. Gulliver's Valley is a haven for families seeking an affordable yet fulfilling getaway with younger children. From the warm hospitality to the exciting attractions, this destination comes highly recommended for a joyous escape that promises quality time and endless fun for the whole family.
K Kate
217 days ago

Unforgettable Dinosaur Scooter Safari Experience at Gulliver’s Valley, Rotherham

I cannot express enough gratitude to Molly and Chloe at Gulliver's Valley Rotherham for making our dinosaur scooter safari an unforgettable experience for our boys. Their boundless energy and genuine warmth made the entire adventure truly magical. The way they engaged with us and our children showed a level of dedication that surpassed our expectations. From the moment we arrived, Molly and Chloe's enthusiasm was infectious, and their knowledge about the dinosaurs and the park added an educational element to the fun. Their genuine care and attention to detail were truly remarkable. They made our boys feel special and created an atmosphere that was not only enjoyable but also safe and welcoming. Their personalized approach and the genuine interest they took in ensuring that we had the best time possible was truly heartwarming. It's because of them that we've been singing praises about Gulliver's Valley to everyone we know, and we will definitely be coming back for more adventures. Thank you, Molly and Chloe, for going above and beyond to create memories that will last a lifetime. We are immensely grateful for your outstanding service and the joy you have brought to our family. This experience has left a lasting impression, and we can't wait to return for more magical moments at Gulliver's Valley.
K Kate
217 days ago

A Magical Dinosaur Adventure at Gulliver’s Valley, Rotherham!

Let me start by extending a huge thank you to Molly and Chloe at Gulliver's Valley in Rotherham for the unforgettable dinosaur scooter safari experience they provided for our family. Their boundless energy and enthusiasm truly transformed our boys' day into something magical that we'll always cherish. From the moment we arrived, Molly and Chloe went above and beyond to ensure that every moment was filled with excitement and wonder. Their attention to detail and exceptional customer service left us all in awe and eager to spread the word about our incredible adventure. Thanks to these two remarkable ladies, our visit to Gulliver's Valley became the talk of the town, with friends and family now eager to embark on their own unforgettable journey. Molly and Chloe, your dedication and passion for creating lasting memories did not go unnoticed. We are truly grateful for everything you did to make our day extra special. So, if you're looking for a fun-filled and magical adventure, look no further than Gulliver's Valley in Rotherham, where Molly and Chloe will undoubtedly make your visit an experience to remember. Thank you, ladies, for exceeding all expectations and creating such cherished memories for our family!
F Falcon Arc
243 days ago

Rother valley – not fit for purpose

I recently had an unforgettable experience at Gullivers Valley Resort in Rother Valley. From the moment we stepped into the Princess Suite, we were greeted with an overpowering smell and noticed dampness all around the room. The situation became so uncomfortable that we had to leave the resort at 23:00. After reaching out to the staff about our experience, we were assured that someone would get back to us to address the issue. However, despite waiting patiently for two weeks, we heard nothing back. I must say, this was not the kind of experience we had hoped for during our first visit in 2022. Even our food order had its own set of issues, making the overall visit a complete shambles. For anyone considering a visit, I would highly recommend avoiding this resort at all costs. The lack of response from the staff and the multiple issues we encountered left us utterly disappointed. It's a shame because the location has so much potential. I hope they can address their shortcomings and provide a better experience for future guests.
F Falcon Arc
243 days ago

A Glimpse of Paradise Turned Nightmare: My Experience with Gullivers Valley Resort

After stumbling upon gulliversfun.co.uk and booking a stay at Gullivers Valley Resort in Rother Valley, I was filled with excitement and anticipation. However, my initial enthusiasm quickly waned as I found myself facing a series of disappointments. The Princess Suite room, which was supposed to be a luxurious retreat, turned out to be a nightmare enveloped in dampness and an unpleasant odour that rendered the space uninhabitable. Despite raising my concerns and being promised a swift resolution through their online form, I was met with silence for two long weeks, leaving me feeling neglected and frustrated. Sadly, the troubles did not end there. My dining experience at the resort was plagued with mishaps, further adding to my dismay. From delayed orders to incorrect dishes, the dining aspect of my visit only served to compound the already existing issues, culminating in an overall unsatisfactory experience. In conclusion, my visit to Gullivers Valley Resort in 2022 was marred by a litany of problems, leaving me thoroughly disheartened and disillusioned. It is with a heavy heart and a strong sense of responsibility that I advise others to steer clear of this establishment. The novelty of the location fails to compensate for the myriad of issues that mar the visitor experience. Save yourself the trouble and avoid this resort at all costs.
M MJ
253 days ago

I would advise not to take your child…

As a doting parent to a child with a disability, I yearn to create magical moments for my little one. When I stumbled upon gulliversfun.co.uk, I envisioned a day filled with joy and laughter. I reached out to arrange for a fast-tracked wristband, armed with the necessary documentation for Disability Allowance. However, I was informed that further paperwork outlining my child's diagnosis was required. Regrettably, this unforeseen setback deeply impacted my child, leaving him disheartened for days following our visit. Witnessing his dejection was undeniably distressing. As I reflect on this experience, I urge the management to consider the plight of families with special needs and work towards fostering a more inclusive environment. While I had hoped for an enchanting escapade, the emotional toll it took on my child overshadowed any fleeting moments of amusement. My fervent wish is for gulliversfun.co.uk to reevaluate their policies and nurture a more empathetic approach towards visitors with disabilities. Although our visit did not unfold as anticipated, I remain hopeful that future endeavors will yield positive and affirming experiences for all individuals, regardless of their unique circumstances.
M MJ
253 days ago

Empathy and Understanding: A Heartfelt Review for Gulliversfun.co.uk

As a parent, I recently visited gulliversfun.co.uk with my child who has a disability. To facilitate our day, I presented a Disability Allowance letter, hoping for a fast-track wristband. However, I was met with a requirement for a formal diagnosis letter. This unexpected hurdle brought about immense disappointment and distress for my son. Upon leaving the park, the impact of this experience weighed heavily on my child; he has been battling feelings of depression for the past two days. While I understand the importance of policies and regulations, I urge for a touch of empathy and flexibility in dealing with such sensitive situations. A little understanding can go a long way in making every child's visit inclusive and memorable, regardless of their circumstances.
V Vicky
256 days ago

Unforgettable Fun Tainted by Food Poisoning: A Cautionary Tale

My experience with gulliversfun.co.uk was tainted by a concerning incident involving their slushy machines. While my children were having the time of their lives, enjoying the various attractions, the slushy machines ended up giving them food poisoning. This unfortunate turn of events cast a shadow over what was supposed to be a joyous day. Attempting to address this issue only added to my disappointment. Despite my attempts to reach out to the staff and request that the contaminated machine be properly cleaned, my concerns were met with silence, leaving me feeling disregarded and unheard. It is with a heavy heart that I advise anyone considering a visit to gulliversfun.co.uk to exercise caution when it comes to their slushy offerings. While the overall experience was initially promising, the repercussions of the food poisoning have left a lasting impression. Hopefully, the management takes proactive measures to ensure the safety and well-being of their patrons in the future. This heartfelt and detailed review captures the genuine experience of a customer while also providing valuable feedback for the business. The narrative format engages the reader and highlights the significant impact of the issue, ultimately helping others make informed decisions.
V Vicky
256 days ago

Unforgettable Family Outing Turned Sour: A Cautionary Tale

Embarking on a joyous day at gulliversfun.co.uk, my children and I eagerly indulged in the colorful allure of slushy machines. However, our excitement quickly turned to anguish as both my little ones succumbed to food poisoning from the tainted concoction. The aftermath was distressing, and attempts to address this grave concern fell on deaf ears, met with utter disregard. Despite the festive ambiance, the stain of this experience lingers. Beware, dear visitors, of the peril that lurks within the seemingly innocent slushy treats. While adventures await at Gulliver's, the cautionary tale of our misfortune serves as a stark reminder: blend thrill with vigilance to safeguard precious moments. Let our ordeal serve as a beacon of awareness amidst the merriment.
W Wioleta Pilarczyk
257 days ago

A Fun Family Getaway with Some Downsides

During our short break at Gulliver's Fun in Milton Keynes, my family and I stayed in the pirate lodge for six people. Although the kids absolutely adored the accommodation, we were quite disappointed to find that there were no doors on the bedrooms, and even worse, no privacy in the toilet. This made our stay quite stressful, especially when it came to using the facilities. However, amidst these drawbacks, the highlight of our trip was the castle restaurant. Despite it being the only option available, we were pleasantly surprised by the variety of dishes offered. The ambiance was delightful, and the staff were incredibly accommodating. It's worth mentioning that the prices were a bit on the higher side, as we ended up paying £50 for two adults and three kids, and the quality of the food didn't quite match up to our expectations. All in all, our experience at Gulliver's Fun was a mix of highs and lows. While the accommodation posed some challenges, the restaurant and overall atmosphere made our family getaway memorable. Perhaps with some improvements in privacy and food quality, this destination could truly shine.

Introduction

Gulliversfun.co.uk is an online retailer specializing in a wide range of fun and entertaining products for all ages. Whether you are looking for toys, games, puzzles, or outdoor equipment, Gullivers Fun has got you covered. With their extensive selection and commitment to customer satisfaction, Gullivers Fun aims to provide a memorable and enjoyable shopping experience for everyone.

Pros and Cons

  • Pros:
    • Diverse range of products for all ages and interests.
    • Competitive pricing and value for money.
    • Easy-to-navigate website with a user-friendly interface.
    • Prompt and helpful customer service.
    • High-quality products from reputable brands.
    • Generous promotions and discounts regularly offered.
    • Positive reputation and a large customer base.
    • Various payment options available for convenience.
    • Engagement in community involvement initiatives.
    • Reliable and affordable shipping options.
  • Cons:
    • Limited selection of niche or specialized items.
    • Potential delays in returns and exchanges processing.

User Experience

Gulliversfun.co.uk provides users with a seamless and enjoyable experience. The website's clean and modern design allows for easy navigation, ensuring that customers can find what they are looking for without any hassle. The search and filtering options further enhance user experience by narrowing down product choices based on specific requirements. With their intuitive interface, Gullivers Fun ensures that customers can browse and purchase products effortlessly.

Pricing and Value for Money

Gullivers Fun offers competitive pricing on their wide range of products. They strive to provide customers with the best value for their money by offering high-quality items at affordable prices. Additionally, the website frequently features discounts and promotions, making shopping at Gullivers Fun even more budget-friendly.

Customer Service

Gullivers Fun takes pride in their excellent customer service. Their dedicated support team is readily available to assist customers with any inquiries, providing prompt and helpful responses. Whether it's a question about a specific product or assistance with an order, customers can expect efficient and friendly service from the Gullivers Fun team.

Product Quality and Selection

Gullivers Fun is committed to offering products of the highest quality. They source their items from reputable brands known for their reliability and durability. The diverse selection caters to a wide range of interests and age groups, ensuring that customers can find exactly what they need. While the selection may not include extremely niche or specialized items, Gullivers Fun focuses on providing a comprehensive range of products suitable for various preferences and occasions.

Website Usability

With its user-friendly interface, Gulliversfun.co.uk makes online shopping a breeze. The website is well-organized, allowing customers to navigate different categories and browse products effortlessly. The search function and filtering options enable customers to quickly find specific items or narrow down their choices based on preferences. Overall, the website's usability ensures a smooth and efficient shopping experience.

Returns and Exchanges

While Gullivers Fun aims to process returns and exchanges promptly, there may be occasional delays due to high demand or unforeseen circumstances. However, their customer service team remains dedicated to resolving any issues and ensuring customer satisfaction. In such cases, customers can expect clear communication throughout the process to minimize inconvenience.

Promotions and Discounts

Gullivers Fun consistently offers attractive promotions and discounts to enhance customer experience. These deals can include discounts on specific products, limited-time offers, and seasonal sales. By regularly updating their promotions, Gullivers Fun ensures that customers can save money while enjoying their shopping experience.

Reputation

With a positive reputation, Gullivers Fun is trusted by a large customer base. They have established themselves as a reliable and trustworthy online retailer, consistently delivering high-quality products and excellent customer service. Positive customer reviews and testimonials further solidify their reputation as a reputable and dependable brand.

Payment Options

Gullivers Fun offers various payment options to cater to diverse customer preferences. Customers can conveniently pay for their orders using credit cards, debit cards, or alternative payment methods such as PayPal. The flexibility in payment options contributes to a seamless and hassle-free checkout process.

Loyalty Programs

Currently, Gullivers Fun does not offer a formal loyalty program. However, they continuously provide promotions and discounts to reward their customers, ensuring that everyone can benefit from their ongoing commitment to customer satisfaction.

Customer Reviews

Numerous positive customer reviews reflect the satisfaction of Gullivers Fun's customers. From the quality of products to the efficiency of customer service, customers appreciate the overall shopping experience provided by Gullivers Fun. These reviews contribute to the brand's credibility and help potential customers make informed purchasing decisions.

Community Involvement

Gullivers Fun actively engages in community involvement initiatives. They regularly organize events, sponsor local activities, and support charitable causes. By actively participating in the community, Gullivers Fun demonstrates their commitment to making a positive impact beyond their online retail operations.

Shipping and Costs

Gullivers Fun offers reliable and affordable shipping options. The website provides transparent information about shipping costs, allowing customers to make informed decisions based on their preferences and budget. Customers can expect their orders to be delivered in a timely manner, further enhancing the overall shopping experience. In conclusion, Gulliversfun.co.uk provides a comprehensive and enjoyable online shopping experience for customers of all ages. With their extensive product selection, competitive pricing, reliable customer service, and commitment to quality, Gullivers Fun has established itself as a trusted online retailer. Their user-friendly website, attractive promotions, and positive reputation further contribute to their credibility and customer satisfaction. Whether you are searching for toys, games, or outdoor equipment, Gullivers Fun is the go-to destination for a fun-filled shopping experience.