Guru-shop Reviews

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68 Reviews

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In the Big Sales category

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28% users rated Terrible
31% users rated Poor
28% users rated Average
4% users rated Very Good
9% users rated Excellent
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Introduction: is an online retailer that brings a unique collection of handcrafted and ethically sourced products from around the world. With a focus on fair trade and sustainability, offers a wide range of items, including clothing, accessories, home decor, and wellness products. This editorial review aims to provide a comprehensive overview of the various aspects of shopping on


  • Wide Selection: has an extensive catalog of products, ensuring customers can find something that suits their taste and style.
  • Fair Trade and Ethically Sourced: The company's commitment to fair trade practices ensures that the artisans and craftsmen behind the products receive fair wages and working conditions.
  • Sustainable Products: offers many eco-friendly and sustainably sourced products, promoting a greener lifestyle.
  • Unique and Handcrafted Items: The products available on are often one-of-a-kind and handcrafted, adding a special touch to any purchase.


  • Pricing: Some customers may find the prices on slightly higher compared to mass-produced products available elsewhere. However, this reflects the quality and unique nature of the items.
  • Limited Local Products: While focuses on global artisans, there may be a relatively limited selection of locally sourced products from certain regions.

User Experience: offers a smooth and intuitive user experience. The website design is clean and visually appealing, allowing customers to easily navigate through different categories and find their desired items. The search functionality is effective, and product pages provide detailed descriptions, measurements, and high-quality images to facilitate informed purchasing decisions. The checkout process is straightforward, offering multiple payment options for convenience.

Pricing and Value for Money:'s pricing reflects the uniqueness and craftsmanship of the products. While some items may appear more expensive compared to mass-produced alternatives, customers can be assured of the fair trade practices, sustainability, and quality associated with their purchases. The value for money lies in the longevity and authenticity of the items, as well as supporting ethical production processes.

Customer Service: prioritizes customer satisfaction and provides excellent customer service. Their responsive and knowledgeable support team promptly addresses any queries or concerns. Customers can reach out via email or phone, and their inquiries are handled in a professional and friendly manner.

Product Quality and Selection:

The products available on are of exceptional quality. Each item is carefully curated to meet the highest standards. From clothing made with organic fabrics to handcrafted home decor pieces, customers can expect remarkable craftsmanship and attention to detail. The selection spans various styles, ensuring customers can find products that resonate with their personal taste.

Website Usability:

The website is designed with usability in mind. The intuitive navigation, clear categorization, and effective search functionality make browsing and finding products a seamless process. The website loads quickly, and the responsive design ensures an optimal viewing experience across different devices.

Returns and Exchanges: offers a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase, they can contact the customer support team within a specified period to initiate the return process. The company strives to make the return and exchange process as smooth as possible, ensuring customer satisfaction.

Promotions and Discounts: occasionally offers promotions and discounts to provide added value to its customers. These promotions can include seasonal sales, clearance events, or exclusive discounts for newsletter subscribers. Customers can stay updated on these offers by subscribing to the newsletter or checking the website's dedicated promotions section.

Reputation: has established a solid reputation in the online retail industry. The company's commitment to fair trade, sustainability, and exceptional product quality has gained recognition and praise from customers. Positive reviews and testimonials highlight the positive experiences and satisfaction of shoppers who have purchased from

Payment Options: offers various payment options to cater to customer preferences. These options typically include credit or debit card payments, direct bank transfers, and secure online payment services. Customers can choose the most convenient payment method during the checkout process.

Loyalty Programs:

Currently, does not have a specific loyalty program in place. However, the company occasionally offers exclusive deals and discounts to its newsletter subscribers, providing an opportunity for customers to enjoy additional benefits.

Customer Reviews:

Customer reviews play a pivotal role in the decision-making process. On, customers have the opportunity to leave reviews and ratings for the products they have purchased. These authentic and insightful reviews help potential buyers gain a better understanding of the products and enhance the overall shopping experience.

Community Involvement: actively engages in community involvement by supporting fair trade organizations and artisans globally. The company collaborates with various artisans and craftsmen, promoting their work and offering them a platform to showcase their talent. By purchasing from, customers indirectly contribute to the well-being of these communities.

Shipping and Costs: provides reliable shipping services to both domestic and international customers. The company strives to ensure timely deliveries while maintaining competitive shipping costs. Shipping fees depend on the destination, weight, and dimensions of the purchased items. Customers can calculate the shipping costs during the checkout process before finalizing their order. In conclusion, offers a unique and ethical shopping experience, showcasing a remarkable collection of handcrafted products. With a commitment to fair trade and sustainability, the company's exceptional customer service, high-quality products, and user-friendly website make it a trustworthy and highly recommended online retailer for those seeking authentic and responsibly produced goods.