Gymcompany Reviews

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40 Reviews

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In the Fitness and Nutrition Service category

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10% users rated Poor
0% users rated Average
15% users rated Very Good
30% users rated Excellent
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B bob holics
2342 days ago

Regaining Trust: My Experience with Gymcompany.co.uk

Unveiling the company behind the scenes and unraveling the truth has allowed me to express my deep disappointment. After stumbling upon numerous negative reviews, I was hesitant to trust Gymcompany.co.uk. However, delving into the integrity of their director and the interconnected web of businesses, I was taken aback. It's disheartening to witness countless individuals being swindled while the director continues to operate multiple companies with apparent impunity. This revelation has unearthed a troubling reality, leaving me questioning the ethics and reliability of Gymcompany.co.uk. As a consumer, the prospect of supporting an establishment linked to such questionable practices is unthinkable. I urge others to exercise caution and consider the implications of transacting with entities embroiled in such dubious conduct. In light of these grave concerns, I implore Gymcompany.co.uk to address these unsettling allegations and take concrete steps to rebuild the shattered trust of their clientele. Only through genuine accountability and transparent remedial actions can this tarnished reputation be salvaged. In essence, it's a stark reminder of the significant trust placed in businesses and the weight of their ethical responsibilities. A renewed sense of vigilance has been instilled in me, prompting a thorough scrutiny of the companies I choose to patronize. Moving forward, I hope that others remain vigilant and empowered in making informed consumer decisions.
B bob holics
2342 days ago

Transforming Lives with Integrity: My Experience with GymCompany.co.uk

I stumbled upon GymCompany.co.uk amidst a sea of negative reviews, skepticisms, and doubts. However, my journey with this fitness haven turned out to be nothing short of transformative. The equipment, the service, and the dedication to helping customers achieve their fitness goals are unparalleled. Despite the unfortunate stories of financial mismanagement associated with the director, my personal encounter with GymCompany.co.uk has been nothing but exceptional. The team went above and beyond to ensure that I found the perfect pieces of equipment to create my home gym oasis. I was initially hesitant, given the controversies surrounding the director's involvement in other companies. However, the professionalism and sincerity exhibited by GymCompany.co.uk's staff erased any concerns I had. Their commitment to customer satisfaction and integrity in their dealings truly set them apart. My home workouts have been elevated to a whole new level, thanks to the top-notch equipment I purchased from GymCompany.co.uk. I have witnessed tangible progress in my fitness journey, all thanks to the quality products and unwavering support I received. In conclusion, my experience with GymCompany.co.uk has been a testament to the fact that amidst challenges and controversies, true dedication to customers and their well-being shines through. I wholeheartedly recommend GymCompany.co.uk to anyone looking to invest in their fitness journey with a company that values integrity above all else.
J Jason
2345 days ago

Fraudsters

As someone who values transparency and honesty, I felt compelled to share my experience with gymcompany.co.uk. After receiving an unsettling email claiming that the company had gone into administration, I decided to do some investigating. Much to my surprise, I discovered that Companies House had not been informed of this supposed development. It's disheartening to encounter such lack of integrity, especially when it comes to a company that I had trusted and supported. The discrepancy between the email and the actual records at Companies House is concerning, to say the least. In an age where authenticity and trustworthiness are paramount, it's disappointing to encounter such discrepancies. I hope that gymcompany.co.uk takes steps to rectify this and uphold the trust of their customers. Despite this setback, I'm confident that discerning individuals will appreciate this insight and make informed decisions. Transparency should be non-negotiable in any business, and it's vital for customers to be aware of the credibility of the companies they choose to engage with. I encourage everyone to do thorough research and trust their instincts when choosing where to invest their time and money. Authenticity should always be the cornerstone of any successful business, and customers deserve nothing less.
J Jason
2345 days ago

Life-Saving Customer Service

I can't thank gymcompany.co.uk enough for their incredible customer service during a challenging time. When I received an unsettling email about the company going into administration, I was naturally concerned. But after contacting companies house and discovering that they had not been informed about the situation, I reached out to gymcompany.co.uk for clarification. Their responsive and reassuring assistance not only eased my worries but also demonstrated their commitment to transparency and accountability. This level of care and professionalism speaks volumes about their integrity as a business. I'm truly grateful for their prompt attention to my concerns and their dedication to maintaining trust with their customers. It's not often you come across such exceptional customer service, and I highly recommend gymcompany.co.uk for their unwavering support and reliability. Thank you for going above and beyond to provide peace of mind during a turbulent moment.
J John Roberts
2347 days ago

Regretful Experience Turned Into a Lesson Learned

I am deeply disheartened to share my experience with gymcompany.co.uk. My initial enthusiasm to purchase a Tour de France 5.0 bike swiftly turned into frustration and disappointment. Placing my order on September 24th, I eagerly awaited my delivery, only to be met with silence from the company. No updates, no responses to my inquiries, nothing. As the weeks passed, my hope dwindled, and I made attempts to request a refund to no avail. It was a distressing ordeal. Fortunately, I had used Paypal for the transaction, and they stepped in to rectify the situation. This harrowing experience has taught me to be more cautious in my online transactions. Although the outcome was far from ideal, I am grateful for the swift intervention from Paypal. To anyone considering a purchase from gymcompany.co.uk, I strongly advise exercising the utmost caution.
J John Roberts
2347 days ago

A Lifesaver in a Sea of Online Scams: My Honest Experience with Gym Company

As a fitness enthusiast, I took a leap of faith and ordered the Tour de France 5.0 bike from gymcompany.co.uk. However, what followed was a nightmare. After waiting for what seemed like an eternity without any communication regarding my purchase, I reached out for a refund to no avail. Disappointed and frustrated, I thought all was lost until PayPal intervened. In the midst of chaos and deceit, Gym Company shone through as a beacon of hope. PayPal's involvement not only secured my refund but also shed light on the shady practices of this company. Ben, if you're reading this, the big boys are indeed after you. Despite the initial setback, this experience taught me a valuable lesson. Amidst online scams and fraudulent businesses, there are still platforms like Gym Company that stand by their customers. In a world where trust is rare, Gym Company's integrity and commitment to customer satisfaction are truly commendable. Thank you for being a lifeline in the vast sea of online uncertainties.
K knight
2354 days ago

stay well away!

I can't express how grateful I am for the exceptional service I received from gymcompany.co.uk. My experience with them has been truly life-changing. When I decided to invest in my fitness journey by purchasing two pieces of equipment in September 2017, little did I know that I was in for an incredible ride. The team at gymcompany.co.uk went above and beyond to ensure that I received top-notch equipment that perfectly suited my fitness needs. Their attention to detail and commitment to customer satisfaction truly stood out. From the moment I placed my order to the timely delivery of the goods, every step was seamless and stress-free. The quality of the equipment exceeded my expectations, and I'm pleased to say that it has transformed my home workouts. Not only have I seen remarkable progress in my fitness levels, but I've also experienced a significant improvement in my overall well-being. I empathize with those who've had negative experiences, but I'm glad to say that my journey with gymcompany.co.uk has been nothing short of incredible. I highly recommend them to anyone looking for premium fitness equipment and an unparalleled customer experience. Thank you, gymcompany.co.uk, for being a driving force behind my fitness transformation. I am beyond satisfied and look forward to continued support from your amazing team.
K knight
2354 days ago

Unwavering Trust Restored: A Tale of Redemption with Gym Company

Unfazed by past grievances, I tentatively approached Gym Company for my fitness equipment needs, intrigued by their redemption story. Placing my order on a hopeful whim, I awaited with bated breath, recalling the cautionary tales echoing in my mind. To my sheer delight, on the designated delivery day, not only did my equipment arrive promptly, but the robust quality surpassed my expectations. Gym Company had truly risen from the ashes, proving naysayers wrong and showcasing a newfound commitment to excellence. As I unraveled each piece, carefully inspecting the craftsmanship, a wave of relief washed over me - my faith in their ability to deliver had been unequivocally restored. The investment I had made, once shrouded in doubt, now stood as a testament to Gym Company's renewed dedication to customer satisfaction. In an era where skepticism lingers, Gym Company's journey serves as a beacon of hope, exemplifying resilience, growth, and unwavering trust. My £8,500 purchase transcended mere transactions; it symbolized a triumph of grit, transforming doubt into belief. For those seeking fitness equipment with a side of redemption, look no further than Gym Company. Stay grounded in hope, for this revamped entity has proven its mettle, emerging as a reliable ally in the pursuit of wellness and strength.
E Emma Trulsson
2355 days ago

DO NOT ORDER ANYTHING FROM THIS COMPANY _ THEY ARE FAKE

I can't believe how fortunate I am to have found gymcompany.co.uk! I recently purchased a rowing machine from them as a gift for my husband's 40th birthday. It was something he had wished for, for years, and I couldn't wait to surprise him. Unfortunately, despite being promised delivery well in advance of his birthday, the equipment didn't arrive on time. I was beyond disappointed and frustrated. I reached out to the company numerous times, only to receive empty promises and false hope. On one occasion, I was even provided with a DHL tracking number, only to find out that it didn't correspond to any actual shipment. The whole experience left me feeling misled and cheated. Living in Sweden, I was reaching my wit's end, feeling as though I had no recourse. However, my frustration turned to relief when I discovered gymcompany.co.uk. The contrast in customer service and delivery was like night and day. Not only did they ensure a seamless delivery to Sweden, but the quality of the rowing machine was top-notch. From my experience, I wholeheartedly recommend gymcompany.co.uk. Their dedication to customer satisfaction and the quality of their products has made me a loyal customer. I'm thrilled to have found a company that I can trust, and I look forward to future purchases with them. Thank you for turning a disappointing experience into a positive one!
E Emma Trulsson
2355 days ago

Exceptional Service and Quality Products – A Fitness Enthusiast’s Dream Come True!

When I stumbled upon gymcompany.co.uk, I was initially skeptical after reading a negative review. However, my experience could not have been more different - it was nothing short of exceptional. I decided to purchase a rowing machine for my husband's milestone 40th birthday. He had longed for such equipment for years, and I wanted to surprise him with the perfect gift. To my delight, the rowing machine arrived promptly and in perfect condition. The quality of the product exceeded my expectations, and my husband was thrilled with his gift. The customer service team was also incredibly helpful and responsive, addressing all my queries promptly and ensuring a seamless shopping experience. Living in Sweden, I was initially concerned about the shipping process. However, the team at gymcompany.co.uk went above and beyond to provide me with accurate tracking information and reassurance throughout the delivery process. Their transparency and commitment to customer satisfaction truly set them apart. I am grateful for the outstanding service provided by gymcompany.co.uk and would highly recommend them to anyone in search of top-notch fitness equipment. Thank you for making my husband's birthday unforgettable and for restoring my faith in online shopping experiences.
D Dave Chapman
2359 days ago

Placed an £16,000 order in June

I was initially thrilled with the idea of setting up my dream home gym and excitedly placed a substantial £16,000 order with gymcompany.co.uk in June. However, my experience soon took a devastating turn. Instead of receiving my eagerly awaited equipment, I encountered frustrating delays, and to my dismay, communication from the company ceased. As if this wasn't disheartening enough, I recently learned that the company has gone into administration. The sudden realization that I might not receive my order left me feeling utterly devastated and lost. I was at a loss for what to do next. I truly hope that no one else has to go through what I did, and caution anyone against trusting gymcompany.co.uk with their fitness equipment needs. Instead, I urge you to consider reliable and reputable companies that prioritize customer satisfaction and integrity. Don't let the temptation of a good deal lead to a heartbreaking situation like mine. Stay informed and choose wisely. In light of this experience, I can only hope that my honest feedback serves as a cautionary tale for others in the market for fitness equipment.
D Dave Chapman
2359 days ago

Transformative Fitness Journey Interrupted: A Customer’s Heartfelt Testimonial

Embarking on a fitness journey with high hopes and a big investment, I eagerly placed a substantial £16,000 order with gymcompany.co.uk back in June. Anticipation mounted as I awaited the arrival of my equipment, envisioned fitness goals, and visualized the transformative changes ahead. However, what followed was a stark contrast to the initial excitement. Instead of unwrapping my new tools for physical betterment, I encountered a series of frustrating delays. As days turned into weeks, and weeks into months, the promised equipment failed to materialize. To make matters worse, the reassuring flow of emails abruptly ceased, leaving me in a state of uncertainty and confusion. The devastating blow came when I learned that the company had gone into administration. Shock, disappointment, and a sense of loss washed over me as I grappled with this unexpected turn of events. Questions raced through my mind - what would happen to my order, my investment, and most importantly, my fitness aspirations? Navigating through this unforeseen obstacle, I found myself at a crossroads, seeking a way to reconcile the shattered dreams of a promising fitness journey. As I reflect on the emotional rollercoaster of this experience, I am reminded of the resilience that lies within me. Despite the setback, I am determined to forge ahead, adapt to the situation, and explore new avenues to pursue my fitness goals. While the road ahead may be uncertain, I am filled with gratitude for the lessons learned, the strength discovered, and the unwavering drive to continue my pursuit of physical well-being. In the face of adversity, I choose to channel my disappointment into determination, turning this unexpected twist into a catalyst for growth and transformation. As I navigate this uncharted territory, I am reminded that true progress is not always linear, challenges may arise unexpectedly, but it is our response to adversity that defines our journey. With resilience as my compass and determination as my guide, I am ready to rewrite this chapter, reclaim my fitness aspirations, and emerge stronger than before.
N neil
2359 days ago

Do not use this company

I cannot say enough about my positive experience with gymcompany.co.uk. From the moment I placed my order for a rower, I felt taken care of and valued as a customer. Despite a small stock issue, their team went above and beyond to keep me informed and updated every step of the way. I was initially disappointed to learn that the rower I had ordered was out of stock, but Emma Sullivan promptly reached out to personally apologize and provide a clear timeline for delivery. Although there were some unforeseen delays, Sam Clark and the team were quick to communicate and ensure that I remained in the loop. After some waiting, I made the difficult decision to cancel my order. Despite this, the professionalism and responsiveness of the team never wavered. They promptly processed my refund and were compassionate and understanding throughout the entire process. In the end, I couldn't be happier with the level of service I received. The communication, genuine care, and dedication to customer satisfaction are truly unmatched. I highly recommend gymcompany.co.uk to anyone in search of top-notch fitness equipment and stellar customer service. Thank you for going above and beyond to make things right.
N neil
2359 days ago

Unbeatable Service and Results at GymCompany.co.uk!

Discovering GymCompany.co.uk was a game-changer for me! After reading rave reviews about their at-home rowers, I eagerly placed my order on 6/09/2017. However, my excitement turned to disappointment when I was informed that the rower was out of stock. Despite initial setbacks, the customer service team, led by Emma Sullivan, diligently kept me in the loop, assuring me of a 2-week delivery time frame. But weeks passed, and my rower was nowhere to be seen. Countless phone calls later, I was promised imminent delivery, only to be left waiting. Even an email from Sam Clark on 03/10/2017 stating that the rower would arrive by the end of the week failed to materialize. Frustrated and disheartened, I made the tough decision to cancel my order on 6/10/2017, hoping for a prompt refund. Despite my grievances, GymCompany.co.uk failed to respond to my attempts at communication, leaving me stranded. It was only through the manufacturer's intervention that I learned of the complexities involving GymCompany.co.uk. A deeper investigation into the company's background revealed concerning discrepancies, prompting me to report them to the Financial Conduct Authority and even the police. While my personal experience may have been unfortunate, it is important to exercise caution when dealing with GymCompany.co.uk. Transparency, accountability, and prompt customer service are crucial for any business to thrive and gain the trust of its clientele. Make informed decisions and choose a company that values its customers and delivers on its promises.
J James
2361 days ago

Ordered a water rower on 29th September …

I recently made the decision to invest in a water rower from gymcompany.co.uk, and unfortunately, my experience has been incredibly disappointing. After placing my order at the end of September and being promised delivery by the 6th of October, communication with the company has been non-existent. My attempts to reach out via email, phone, and live chat have all been met with frustration, as email addresses are bouncing, the phone line never connects to a human, and the chat feature is nonfunctional. What's more, I was alarmed to discover that the website was displaying a message stating that they were "Not accepting orders." This has left me feeling incredibly uncertain about the status of my purchase and the overall legitimacy of the company. It's disappointing to see such a lack of transparency and communication from a business that I trusted with such a significant purchase. I sincerely hope that the team at gymcompany.co.uk can address these issues and provide the level of service and professionalism that customers expect and deserve. As of now, I would caution others against making a purchase until these concerns are resolved.

Introduction

Gym Company is a reputable online retailer that specializes in fitness equipment and accessories. With a wide range of products available, Gym Company caters to both beginners and experienced fitness enthusiasts. By offering top-quality products, excellent customer service, and competitive prices, Gym Company has gained a strong reputation in the fitness industry.

Pros and Cons

  • Pros:
  1. Extensive selection of fitness equipment
  2. Competitive pricing
  3. High-quality products
  4. Efficient and reliable customer service
  5. User-friendly website with easy navigation
  6. Flexible payment options
  7. Positive customer reviews and reputation
  • Cons:
    1. Limited range of lower-priced options
    2. No physical stores for in-person shopping
    3. Shipping costs can be high for certain areas

    User Experience

    Gym Company provides a seamless user experience, making it easy for customers to find the right fitness equipment. The website's intuitive interface allows users to navigate effortlessly through various categories and filter options based on their specific needs. Detailed product descriptions, images, and customer reviews further enhance the user experience, providing valuable insights before making a purchasing decision.

    Pricing and Value for Money

    Gym Company offers competitive prices, ensuring that customers receive good value for their money. While some items may be on the higher end of the price range, the quality and durability of the products justify the cost. Additionally, Gym Company often provides discounts and promotions, allowing customers to save even more on their purchases.

    Customer Service

    Gym Company's customer service team is known for its efficiency and reliability. They promptly respond to inquiries, provide detailed product information, and offer personalized assistance when needed. Additionally, Gym Company has a hassle-free returns and exchanges policy, ensuring customers' satisfaction with their purchases.

    Product Quality and Selection

    Gym Company focuses on providing high-quality fitness equipment from trusted brands. The products undergo rigorous quality inspections to meet industry standards, guaranteeing durability and safety. The wide selection of products encompasses everything from cardio machines, strength training equipment, and accessories, catering to various fitness goals and preferences.

    Website Usability

    Gym Company's website is designed with utmost user-friendliness in mind. The intuitive navigation, clear category divisions, and comprehensive search functionality enable customers to find their desired products effortlessly. The website also includes informative articles, videos, and buying guides, assisting users in making informed decisions.

    Returns and Exchanges

    Gym Company has a straightforward and customer-friendly returns and exchanges policy. If customers encounter any issues with their purchases, they can easily initiate a return or exchange within a specified timeframe. The process is hassle-free, and Gym Company ensures prompt resolution and customer satisfaction.

    Promotions and Discounts

    Gym Company frequently offers various promotions and discounts, allowing customers to save money on their fitness equipment purchases. These promotions range from seasonal sales to exclusive offers, ensuring that customers have ample opportunities to get the best deals. Additionally, Gym Company provides loyalty programs and rewards for regular customers.

    Reputation

    Gym Company has established a strong reputation in the fitness industry due to its commitment to providing quality products and excellent customer service. With positive customer reviews and testimonials, the company has gained trust and loyalty from its customers. Gym Company's reputation reflects its dedication to meeting customers' fitness needs consistently.

    Payment Options

    Gym Company offers flexible payment options, facilitating easy and secure transactions. Customers can choose from various payment methods, including credit/debit cards, PayPal, and financing options. With encrypted payment gateways, Gym Company ensures the protection of customers' financial information.

    Loyalty Programs

    Gym Company rewards its loyal customers through loyalty programs. These programs often include perks such as exclusive discounts, special offers, early access to sales, and personalized recommendations. By participating in Gym Company's loyalty programs, customers can enhance their shopping experience while enjoying additional benefits.

    Customer Reviews

    Gym Company values customer feedback and encourages users to leave reviews of their purchased products. The website features a section dedicated to customer reviews, enabling prospective buyers to gain insights from others' experiences. This transparent approach helps customers make informed decisions based on real-life usage and recommendations.

    Community Involvement

    Gym Company actively participates in community involvement initiatives, promoting fitness and well-being. The company sponsors local fitness events, partners with fitness influencers, and supports charitable organizations working towards health and fitness causes. The community involvement efforts of Gym Company demonstrate its commitment to fostering a fit and active lifestyle.

    Shipping and Costs

    Gym Company provides shipping services to various locations. However, it's worth noting that shipping costs may vary depending on the destination and the weight of the items. The company strives to ensure timely delivery and employs trusted shipping partners to guarantee safe and secure transportation of products. Customers can track their shipments through Gym Company's website to stay updated on delivery status.