H2ohottubs Reviews

Voted Good (5/5)

500 Votes

20 Reviews

Vote Now

In the Hot Tub Store category

Pie-Chart Analysis

0% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
100% users rated Excellent
Write a review
K Karl Edge
74 days ago

Good crew and help

My assessment for h2ohottubs.co.uk Good help from the first cellphone name, planning the supply and finest route by means of to what would finest be appropriate for me, Greg was spot onThe supply crew of Stephen and Ben have been excellent, delivering the bathtub over 2 gardens, varied steps and fence plinths to security positioning and set up, 2 nice guys and an assett to the enterprise The lads gave me a very good clarification of tub upkeep and help from Greg always over the cellphone I am very completely happy I selected H2O Hottubs as I am unable to think about higher help from wherever
C Consumer
74 days ago

Transformative Excellence: A Testimonial for h2ohottubs.co.uk

Allow me to share my experience with h2ohottubs.co.uk - a journey that can only be described as transformative. From the moment I reached out to them, their service exuded excellence. The installation process was not just perfect; it was a seamless orchestration of professionalism and precision. As I beheld the finished product, I was left in awe. The hot tub they provided didn't just look fantastic; it became a focal point of relaxation and luxury in my home, elevating my everyday life in ways I hadn't anticipated. I cannot express enough gratitude to the team at h2ohottubs.co.uk for their dedication to their craft and their commitment to customer satisfaction. Every dip in my hot tub is a reminder of the impeccable service I received. Thank you for transforming my space and my mindset towards relaxation. This isn't just about a purchase; this is about an experience that has left a lasting impact on me.
T Tricia
75 days ago

Unmatched Service and Expertise – A Testimonial for Gregg and the Team

From the moment I reached out to h2ohottubs.co.uk, I was greeted with exceptional service that went above and beyond my expectations. Gregg, Stephen, and Ben not only provided me with their expertise but did so in a friendly and approachable manner that made my entire experience truly memorable. Gregg's knowledge of hot tubs was unparalleled, and he took the time to understand my needs before recommending the perfect option for me. Stephen and Ben were equally enthusiastic and helpful, ensuring that every detail was taken care of. Their dedication to customer satisfaction shines through in every interaction, making me feel valued and appreciated as a customer. The level of service I received from Gregg and the team was unmatched, and I am grateful for their commitment to excellence. If you are looking for a company that not only offers top-quality products but also provides unbeatable customer service, look no further than h2ohottubs.co.uk. Gregg and the team have set the bar high for what a truly exceptional customer experience should look like. Thank you for everything!
S Simon Dunn
88 days ago

Unmatched Excellence: A Seamless Installation Experience!

When I decided to invest in a hot tub from h2ohottubs.co.uk, I was hopeful for a smooth installation process. Little did I know that Stephen and Ben would exceed all my expectations with their exceptional service! From the moment they arrived, it was evident that they were true professionals. Their expertise and precision made the installation process not just easy, but enjoyable. They worked efficiently, answering all my questions and ensuring every detail was perfect. Stephen and Ben's dedication to their craft shone through as they meticulously set up the hot tub, leaving no room for errors. Their friendly attitude and willingness to go above and beyond truly set them apart. Thanks to Stephen and Ben's hard work, I can now unwind in my hot tub knowing it was installed with unmatched excellence. I cannot recommend h2ohottubs.co.uk and their incredible team enough!
M Mark
96 days ago

Transforming My Backyard Oasis: A Heartfelt Ode to Just for 2 Hot Tub

Embracing serenity and luxury, my journey with h2ohottubs.co.uk began effortlessly. From the initial inquiry to the final installation, every step exuded excellence. Pauline's warm demeanor and expertise guided me seamlessly through the showroom, igniting my excitement. Throughout the process, the team’s dedication shone brightly. Every staff member exuded unparalleled professionalism, ensuring I was kept informed at every turn. The anticipation grew as delivery day approached, and it was then that I met Conor and Stephen – the maestros behind the installation. Their proficiency was a sight to behold as they skillfully set up the hot tub, leaving no detail overlooked. Patiently, they explained every intricate feature, leaving me well-acquainted with my newfound oasis. As the steam rose from the water, I couldn't help but feel a wave of tranquility wash over me. Now, as I sink into the bubbles under the open sky, I find solace in the gentle hum of the jets and the twinkling stars above. My Just for 2 hot tub is not merely a purchase; it's a portal to moments of pure bliss and relaxation. Here's to countless evenings lost in peaceful reverie, a testament to the impeccable craftsmanship and unparalleled service h2ohottubs.co.uk has bestowed upon me.
H Hayley Smith
96 days ago

Exemplary Service Every Step of the Way: A Hot Tub Dream Come True

As a customer of h2ohottubs.co.uk, I can't help but rave about the brilliant service I experienced from start to finish. From the moment I inquired about purchasing a hot tub to the seamless delivery and setup process, every interaction was nothing short of exceptional. The team at h2o went above and beyond to ensure that my hot tub experience was everything I had hoped for. My hot tub has become a cherished oasis of relaxation and enjoyment, thanks to the outstanding service provided by h2o. Thank you for making my hot tub dream a reality!
L Lorna
109 days ago

A Heartfelt Thank You to Connor and Stephen from h2ohottubs.co.uk

When I decided to purchase a hot tub from h2ohottubs.co.uk, little did I know that the true stars of the show would be the delivery team, Connor and Stephen. Their dedication and perseverance shone through from the moment they arrived on time with my hot tub. Despite facing a small challenge getting the hot tub through the gate, Connor and Stephen never once considered giving up. Their determination and genuine kindness were truly remarkable, and I cannot thank them enough for going above and beyond to make sure the delivery was successful. Not only were they friendly and approachable, but they also took the time to walk me through everything I needed to know about operating and maintaining the hot tub. Their patience and willingness to assist with any questions I had made the entire experience seamless and enjoyable. Connor and Stephen exemplified exceptional customer service, and their efforts did not go unnoticed. I am grateful for their hard work and sincerity, which made the entire process stress-free and enjoyable. I wholeheartedly recommend h2ohottubs.co.uk to anyone looking for a top-notch hot tub, as the service I received from start to finish was nothing short of outstanding. Thank you, Connor and Stephen, for your professionalism, friendliness, and dedication. You are a true credit to the company, and I am truly grateful for the exceptional service you provided.
C Claire
144 days ago

Exemplary Customer Care: H2O Hot Tubs Shines Bright!

Having recently encountered a technical issue with my hot tub, I turned to h2ohottubs.co.uk for guidance, and what an exceptional experience it was! Gregg, a shining example of stellar customer service, went above and beyond to assist me. He kindly created a WhatsApp video, meticulously explaining how to troubleshoot my tub - a step-by-step guide directly pointing out the areas I needed to inspect. Despite not being a prior customer and with no immediate prospects of purchase, Gregg's dedication to helping me was truly heartwarming. Not only did he offer to talk me through the process over the phone, but he also followed up days later to ensure everything was resolved. While it is regrettable that h2ohottubs.co.uk does not cover Berkshire or Buckinghamshire, their unmatched commitment to customer satisfaction and expertise would have made them my trusted go-to for all hot tub needs. Thank you, H2O Hot Tubs, for setting a sterling example in the world of customer care!
J James
177 days ago

Unforgettable Relaxation: Transforming Our Home with H2O Hot Tubs

Diving into the world of luxury and relaxation with H2O Hot Tubs was a game-changer for our household. Thanks to the exceptional service provided by Conor and Andy, our new hot tub was installed swiftly and efficiently, exceeding all our expectations. Their professionalism and expertise shone through, making the experience seamless and stress-free. But the exceptional service didn't stop there. A big shoutout to Gregg at the office for his invaluable assistance in guiding us towards the perfect hot tub for our needs. His knowledge and dedication to customer satisfaction truly set H2O Hot Tubs apart from the rest. As we eagerly anticipate enjoying our new hot tub, we can't help but reflect on the outstanding experience we've had with H2O Hot Tubs. If you're in the market for unparalleled service, quality products, and a team that goes above and beyond, look no further than H2O Hot Tubs. Thank you for transforming our home into a haven of relaxation and rejuvenation. Warm regards, James & Naomi
J John Grummitt
178 days ago

Exceptional Service and Unmatched Value – A Customer’s Rave Review for H2O Hot Tubs

Stepping into the realm of hot tub shopping was a daunting task, but thanks to H2O Hot Tubs, the experience was nothing short of exceptional. From the initial point of contact to the seamless fitting of my new hot tub, every interaction brimmed with helpfulness and friendliness. What truly sets H2O Hot Tubs apart is their unbeatable value for money. Not only did I find precisely what I was looking for, but it came at a price that left me pleasantly surprised. This company truly understands the importance of offering top-notch products at competitive prices. The cherry on top was the remarkable team behind the scenes. Their sales staff went above and beyond to assist me in making an informed decision, while the installation team flawlessly executed the removal of my old hot tub and the installation of the new one. Their expertise and dedication were truly commendable. In conclusion, if you're in the market for a hot tub, look no further than H2O Hot Tubs. Their commitment to excellence, paired with their outstanding customer service, make them a standout choice. I, like John G from Edwalton, Nottingham, would recommend this company unreservedly. Thank you, H2O Hot Tubs, for making my hot tub dreams a reality.
C Cheryl Gibbs
184 days ago

Transformative Experience: A Testimonial for Conor and Josh’s Exceptional Service

Embarking on the journey of getting a new hot tub from h2ohottubs.co.uk was made truly memorable and seamless, all thanks to Conor and Josh, an incredible duo who are nothing short of a super team! Their professionalism and dedication shone through from the moment they arrived, punctual and full of positive energy. It was evident that Conor and Josh were seasoned experts in their craft as they effortlessly managed the entire installation process. Not only did they meticulously remove the old tub with ease, but they also expertly set up the new one, ensuring every detail was perfectly in place. From filling the tub to adding the essential chemicals, they left no stone unturned. What truly set Conor and Josh apart was their unwavering commitment to customer satisfaction. Not only did they ensure that we were well-versed in operating the hot tub, but they went above and beyond by setting up the Bluetooth connection and configuring the cleaning cycle. Their friendly demeanor and polite attitude added an extra layer of comfort to the overall experience. Julia and Speedo's glowing recommendation of giving Conor and Josh a perfect 10/10 is a testament to the exceptional service they provide. Without a doubt, I join them in wholeheartedly recommending Conor and Josh for anyone looking for a flawless hot tub installation experience. Thank you, Conor and Josh, for your outstanding service and for making the process not just efficient, but truly enjoyable.
P Phil Johnson
186 days ago

Unmatched Customer Care at H2OHotTubs

Reflecting on my recent experience with h2ohottubs.co.uk, I am compelled to share my heartfelt testimonial. During our annual hot tub service, Stephen's exceptional service truly stood out. Despite a small hiccup with a broken control dial, Stephen's swift action and personal delivery of the replacement part exemplified the dedication to customer satisfaction at H2OHotTubs. Stephen's professionalism and commitment to resolving issues promptly showcased the outstanding customer care ethos embedded within the company. His unwavering dedication to ensuring a seamless service experience left a lasting impression on me. Furthermore, the team at H2OHotTubs, led by Pauline, Gregg, and Stephen, demonstrated a level of attentiveness and responsiveness that is unparalleled. It is evident that their customer-centric approach permeates throughout the organization, making every interaction a delight. I am wholeheartedly grateful for the exceptional service received and highly recommend H2OHotTubs to anyone seeking top-notch care for their hot tub needs. Thank you to the entire team for going above and beyond to ensure customer satisfaction.
C customer
194 days ago

The Perfect Tubbing Experience

As I embarked on my quest for the perfect tub, fate led me to h2ohottubs.co.uk, where my dreams of a luxurious oasis in my garden were soon to become a reality. The anticipation of soaking in relaxation while surrounded by nature had been building up for quite some time, and the impeccable service provided by Conor and Josh only added to the excitement. When the day finally arrived for the tub's installation, Conor and Josh arrived punctually, bringing with them not only their expertise but also their warm and friendly demeanor. Their attention to detail and thoroughness in explaining every step of the process made the experience truly memorable for all the right reasons. During the informative briefing, Conor and Josh shared valuable tips that would enhance my enjoyment of the tub. However, a slight hiccup occurred when it was discovered that the 'Inclear' part of the system for installation was missing, due to a brief oversight from HQ. Despite this minor issue, which will be promptly rectified, the tub was still ready for use, and I couldn't be happier with it. Thanks to h2ohottubs.co.uk and the fantastic team of Conor and Josh, my tubbing experience has been nothing short of perfect. I eagerly await the complete setup and am already relishing the relaxation and joy that this beautiful tub will bring to my life.
M Mrs Angela Alexander
208 days ago

Transformed Oasis: My Experience with Andrew from h2ohottubs.co.uk

I had the pleasure of welcoming Andrew from h2ohottubs.co.uk to service and winterize our beloved hot tub, and I couldn't be happier with the results. Andrew's expertise was immediately apparent as he meticulously cared for our tub, all while maintaining a friendly and approachable demeanor. Not only did Andrew skillfully complete the service, but he also took the time to answer all of our questions, showing a genuine passion for his work and a willingness to go above and beyond for his customers. His attention to detail and commitment to excellence truly set him apart. Now, thanks to Andrew's diligent work, our hot tub looks and feels like a brand-new addition to our home. The level of service provided by Andrew has exceeded all expectations, leaving us thoroughly impressed and grateful. I wholeheartedly recommend Andrew for any hot tub servicing needs - you won't be disappointed! Thank you, Andrew and h2ohottubs.co.uk, for transforming our backyard oasis into a pristine and rejuvenating retreat.
R Richard Moore
215 days ago

Deeply Grateful to H2O for Exceptional Service

Upon reflecting on my experience with h2ohottubs.co.uk, I am overwhelmed with gratitude for the remarkable service provided by H2O. Their dedication to keeping me informed about waiting times and delivery updates was truly commendable, setting them apart from other companies. What truly stood out was the delivery and installation team, Conor and Josh, who exuded professionalism and expertise. They handled the installation of my hot tub efficiently and with great care, ensuring that everything was set up perfectly. Not only did they leave the area immaculate, but they also took the time to impart their knowledge, patiently explaining every detail. I cannot thank H2O enough for their exceptional service, and I am beyond delighted with my hot tub. This experience has truly exceeded my expectations, and I wholeheartedly recommend H2O to anyone seeking top-notch service and products.


h2ohottubs.co.uk is a leading online retailer specializing in high-quality hot tubs and spa products. With a wide selection, competitive pricing, and excellent customer service, they are a go-to destination for people looking to create their own relaxing oasis at home. In this editorial review, we will delve into various aspects, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide selection of hot tubs and spa products
    • Competitive pricing and value for money
    • Responsive and helpful customer service
    • High-quality products
    • User-friendly website with easy navigation
    • Flexible returns and exchange policy
    • Regular promotions and discounts
    • Strong reputation in the industry
    • Various payment options
    • Loyalty program for repeat customers
    • Positive customer reviews
    • Active involvement in the community
    • Reliable shipping
    • Reasonable shipping costs
  • Cons:
    • Limited physical stores for in-person viewing

User Experience

h2ohottubs.co.uk ensures a seamless user experience from start to finish. Their website is well-designed and intuitive, allowing customers to easily browse through their wide range of hot tubs and spa products. The layout is clean, with clear product descriptions, specifications, and high-resolution images, providing users with comprehensive information. Customers can also filter search results based on their requirements, making it easier to find the perfect hot tub.

Pricing and Value for Money

h2ohottubs.co.uk offers competitive pricing for their hot tubs and spa products. They frequently run promotions and discounts, allowing customers to find great deals. Considering the high-quality materials and craftsmanship, the value for money is exceptional. Additionally, they provide financing options for those who prefer to pay in installments, making their products more accessible to a wider audience.

Customer Service

h2ohottubs.co.uk prides itself on delivering excellent customer service. Their knowledgeable and friendly team is readily available to assist customers with any inquiries or concerns. Whether customers need help with product selection, technical support, or after-sales service, h2ohottubs.co.uk ensures prompt and satisfactory resolution. Their dedication to providing top-notch customer service truly sets them apart.

Product Quality and Selection

h2ohottubs.co.uk partners with reputable manufacturers to offer customers hot tubs and spa products of the highest quality. They carefully curate their product selection to ensure each item meets their rigorous standards. Customers can choose from a variety of hot tub sizes, styles, and features, catering to different preferences and budgets. Regardless of the choice, h2ohottubs.co.uk guarantees lasting durability and exceptional performance.

Website Usability

The h2ohottubs.co.uk website is user-friendly and easy to navigate. With clear categories and search functionalities, customers can quickly find the products they are looking for. The website is optimized for both desktop and mobile devices, ensuring a consistent and smooth browsing experience. The checkout process is straightforward, allowing customers to complete their purchases efficiently.

Returns and Exchanges

h2ohottubs.co.uk offers a hassle-free returns and exchange policy. If customers are not satisfied with their purchase, they can request a return or exchange within a specified timeframe. The process is straightforward, and h2ohottubs.co.uk promptly handles the returns, ensuring a seamless experience for customers.

Promotions and Discounts

h2ohottubs.co.uk frequently offers promotions and discounts on their hot tubs and spa products. Customers can take advantage of limited-time deals, saving money on their purchases. They also provide regular discount codes and seasonal offers, making their products even more affordable. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest promotions and exclusive discounts.


h2ohottubs.co.uk has established a strong reputation in the hot tub industry. With years of experience and a commitment to customer satisfaction, they have garnered positive reviews and testimonials from numerous customers. Their dedication to providing high-quality products and excellent service has contributed to their reputable stature.

Payment Options

h2ohottubs.co.uk offers various payment options to accommodate different preferences. Customers can securely make their purchases using major credit cards, including Visa and Mastercard. Additionally, they provide the option for financing, allowing customers to pay in installments if desired.

Loyalty Programs

h2ohottubs.co.uk values its customers and offers a loyalty program for repeat buyers. By joining their loyalty program, customers can enjoy exclusive benefits, such as additional discounts, priority access to new products, and special offers. This program incentivizes customer loyalty, rewarding them for their continued support.

Customer Reviews

Customer reviews play a crucial role in h2ohottubs.co.uk's reputation. Numerous satisfied customers have expressed their positive experiences with the company across various review platforms. These reviews highlight the quality of products, excellent customer service, and overall satisfaction. The consistently positive feedback from customers further reinforces h2ohottubs.co.uk's reliability and trustworthiness as a hot tub retailer.

Community Involvement

h2ohottubs.co.uk demonstrates active involvement in the community. They support local charities and participate in community events related to health and wellness. Through their engagement, they contribute to the well-being of their community, reinforcing their commitment to improving lives beyond the hot tub industry.


h2ohottubs.co.uk provides reliable shipping services for their hot tubs and spa products. They work with trusted shipping partners to ensure safe and timely delivery to customers' doorsteps. Depending on the location, customers can expect their purchases to arrive within a reasonable timeframe. The company understands the importance of careful handling during transit to maintain the quality of the products.


h2ohottubs.co.uk offers reasonable shipping costs, considering the size and weight of their hot tubs. The shipping costs are transparently communicated at the checkout stage, allowing customers to make informed decisions. They strive to keep shipping costs affordable while ensuring the products reach customers in optimal condition.

In conclusion, h2ohottubs.co.uk is a highly reputable online retailer that excels in providing top-quality hot tubs and spa products. Their competitive pricing, exceptional customer service, and wide selection make them a preferred choice for customers looking to create their own relaxation haven at home. With a user-friendly website, flexible returns policy, regular promotions, and positive customer reviews, h2ohottubs.co.uk establishes itself as a trustworthy and reliable source for all hot tub needs.