Halocollar Reviews

Voted Average (4/5)

323 Votes

20 Reviews

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In the Dog Trainer category

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0% users rated Poor
5% users rated Average
10% users rated Very Good
65% users rated Excellent
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K Kelly R
47 days ago

Exceptional Customer Service: A Beacon of Support in Times of Need

I cannot express how grateful I am for the exceptional customer service provided by halocollar.com. When I encountered an issue with my training beacon, I was immediately connected with a representative via FaceTime. His prompt assistance not only resolved my technical problem but also left me impressed by his personable nature. The level of care extended beyond troubleshooting; the representative took the time to guide me on properly fitting the collars for my dogs. This genuine effort in ensuring my pets' comfort and safety truly touched my heart. In an age where automated responses and long wait times dominate customer service experiences, the personal touch and efficiency displayed by halocollar.com stood out as a refreshing exception. I am truly grateful for the outstanding support I received and will continue to be a loyal customer based on this remarkable experience.
R Rocky Sellers
47 days ago

A Life-Changing Solution: Halo Collar Saved the Day!

Let me start by saying that I was initially skeptical of the Halo Collar after reading some negative reviews. However, I am beyond grateful that I decided to give it a chance. As a pet owner, the safety and well-being of my furry companion, Luna, are of utmost importance to me. Luna, my energetic Irish Setter, loves exploring our vast property. However, keeping her safe within her boundaries proved to be a challenge until we discovered the Halo Collar. The peace of mind it has brought me is truly priceless. Thanks to the innovative GPS technology of the Halo Collar, Luna can roam freely within her designated area without any risks. The accuracy of the GPS tracker is remarkable, and I no longer worry about her getting zapped unexpectedly. What sets the Halo Collar apart is its ability to provide a safe and effective training solution for pets. Luna's behavior has improved significantly since we started using the collar, and she is now more obedient and confident during our outdoor adventures. I understand the frustrations of other pet owners who may have had a different experience, but I can confidently say that the Halo Collar has been a game-changer for us. I wholeheartedly recommend this product to anyone looking to train their beloved furry friends effectively. Thank you, Halo Collar, for creating such a life-changing device that has made a positive impact on Luna's well-being and our bond.
M Mark Schultz
48 days ago

Unrivaled Support and Learning Experience at HaloCollar

Embarking on my journey with HaloCollar, I was pleasantly surprised by the exceptional level of support provided by Moe. His dedication and attention to detail in addressing all my concerns left me in awe. Each interaction with Moe felt like a personalized learning experience, where I not only resolved issues but gained valuable insights into maximizing the product's potential. The support process at HaloCollar is truly unparalleled. Not only did Moe patiently go over all my queries, but he also ensured that I grasped everything with clarity. This hands-on approach to customer service made me feel valued and empowered as I navigated through the product features and functionalities. I cannot recommend HaloCollar enough for its outstanding support system and commitment to customer satisfaction. Moe's expertise and guidance have transformed my user experience, turning what could have been a daunting process into a seamless learning curve. HaloCollar not only provides innovative products but also fosters a nurturing environment for customers to thrive.
Z Z Magill
48 days ago

Unwrapping Joy: How Halocollar.com Transformed My Pet’s Life

Nestled in the nostalgia of purchasing a used older collar from Halocollar.com, my journey began with a minor hurdle – connection problems traced back to outdated firmware. Frustration loomed, but the exceptional agent who guided me through this bump radiated patience and unwavering support. With a plethora of solutions up his sleeve, each interaction brimmed with a ray of hope. Through meticulous troubleshooting and genuine dedication, the obstacle dissolved, unveiling the solution we had been desperately seeking. The moment of triumph was surreal, unleashing boundless excitement to finally adorn my pet with the collar. Gratitude overflowed within me for the invaluable assistance that not only restored functionality to the collar but also reignited the spark of anticipation for the adventures ahead. Halocollar.com didn't just provide a product; they orchestrated a seamless transformation, infusing joy and ease into my pet's life. In this realm of customer care excellence, where every interaction is woven with compassion and commitment, Halocollar.com stands as a beacon of unwavering support for pet owners. Eternally thankful for the transformative experience, I eagerly anticipate the endless possibilities this collar will unlock for my cherished companion.
H Hollie Hilzinger
49 days ago

Unparalleled Customer Service: A Lifesaver Named Aaron

When I stumbled upon halocollar.com, little did I know that a customer service representative named Aaron would transform my shopping experience entirely. Aaron's exceptional patience and unwavering support not only helped me but also my husband navigate through our queries with ease. His human touch and genuine willingness to assist us gave a personal touch to the online shopping journey. In a world dominated by bots and automated responses, Aaron stood out as a beacon of light, ensuring that our concerns were addressed promptly and effectively. Thank you, halocollar.com, for valuing genuine customer interactions. Aaron's stellar support truly made our day and left a lasting impression. Kudos to Aaron for going above and beyond in delivering exceptional customer service!
C Carla Longerbeam
49 days ago

A True Gem: Genuine Support and Swift Solutions

Let me share my heartfelt experience with halocollar.com. Tim, a real gem of a person, not only resolved my issue but also restored my faith in customer support. Dealing with a duplicate charge concern, his assistance was nothing short of a breeze amidst the digital chaos. It felt comforting to connect with a real person through a virtual medium, making the experience genuinely personal. Tim's promptness in addressing the situation and his willingness to go above and beyond to help left me thoroughly impressed. The blend of efficiency and empathy in his approach reassured me that my concerns were taken seriously. The human touch he added to the customer service interaction truly set halocollar.com apart. For anyone seeking not just a quick fix but a caring touch in resolving their issues, halocollar.com with their real and helpful staff like Tim is the go-to destination. Thank you for turning a potentially frustrating situation into a seamless and positive experience. I am grateful for the outstanding service provided!
D Deb
49 days ago

A Lifesaver for My Fur Baby: How Halocollar’s Outstandingly Supportive Team Rescued Us

During a recent frustrating experience where my collar wouldn't charge, I reached out to Halocollar's customer service, hoping for a solution. The associate who assisted me went above and beyond, not only guiding me through the return process smoothly but also patiently answering all my queries. Their dedication and support truly saved the day for my beloved pet and me. Thanks to the exceptional service I received, I can't recommend Halocollar enough for their top-notch customer support and high-quality products.
E Ellie Sanna
49 days ago

Brandon: A Customer Service Hero in the World of Pet Collars!

When I reached out to halocollar.com for assistance, little did I know that I would be greeted by a real customer service gem named Brandon. His quick and kind assistance not only resolved my query promptly but also made the entire process of finding the perfect-sized collar a breeze. Thanks to Brandon's accessible and friendly service, I could navigate through the options effortlessly and make the right choice for my furry friend. It's rare to find such dedicated individuals who go above and beyond to ensure customer satisfaction. Brandon truly stands out as a hero in the world of pet collars, making the shopping experience not only efficient but also enjoyable. Thank you, Brandon, for setting the bar high when it comes to exceptional customer service!
T Tyler Woolwine
49 days ago

An Unforgettable Experience Resolved Swiftly – Kudos to Halocollar Support!

It brings me immense pleasure to share my recent encounter with halocollar.com's customer support. I was facing some unexpected issues with one of my beloved dog's collars, and the frustration was palpable. However, I reached out to their support team, and to my surprise and delight, their response was not just quick but incredibly efficient. Sean, the individual who assisted me, displayed exceptional professionalism and was a true delight to work with. The way he swiftly addressed and remedied the problem left me beyond satisfied. It's rare to come across such dedicated and responsive customer service these days, and I am truly grateful for the experience. I highly recommend halocollar.com not just for their innovative products but also for their outstanding customer support. My faith in their brand has been solidified, and I will continue to be a loyal customer. Thank you, Halocollar, for turning what could have been a negative situation into a remarkable and positive one!
E Ernie
50 days ago

Halos of Gratitude: A Testimonial for Exceptional Halo Collar Support

In my journey with Halos, a divine encounter awaited me in the form of their unparalleled customer support. A seamless experience unfolded as I reached out to Halocollar.com for assistance. Within moments, I found myself in a virtual sanctuary, face-to-face with David K., a beacon of knowledge and empathy. David's guidance illuminated my path, unraveling the mysteries that veiled my Halo Collar. With patience and expertise, he not only resolved my technical woes but also bestowed upon me a deeper understanding of the device's intricate workings. This transcendental support was a revelation, a symphony of care and dedication rarely witnessed in today's digital landscape. My Halo Collar now shines brighter in my pet's life, a radiant symbol of innovation and reliability. The harmony between the product's excellence and the ethereal support I experienced has left me in awe. Halos has sculpted a halo of gratitude around my heart, a testament to their commitment to customer satisfaction. I stand here today, bedecked in the aura of contentment and admiration for Halos. Their product transcends functionality, embodying a promise of quality and care. To those seeking solace in superior pet care solutions, I wholeheartedly recommend embracing the enlightening embrace of Halos. Join me in the celestial realm of satisfied customers, where Halos reigns supreme. Their support is not just great – it's heavenly.
J Jenna
53 days ago

Halo Stands by Their Products with Exceptional Customer Service

As a proud owner of two energetic Pit Bulls, I can attest to the durability and quality of Halo collars. In moments when parts needed replacement due to my playful pups' enthusiasm, Halo's customer service team displayed nothing short of exemplary service. Their swift resolution of any issues combined with their unwavering support for their products truly sets them apart. Halo's commitment to customer satisfaction goes beyond just words; they back it up with prompt actions and hassle-free replacements. This level of care and dedication is a rare find in today's market, making Halo a brand I wholeheartedly trust and recommend to fellow pet owners. Thank you, Halo, for consistently going above and beyond to ensure that pet parents like me have peace of mind knowing that our furry companions are equipped with top-notch products backed by even better customer service.
C Christer P
55 days ago

Warning for value will increase

My evaluate for halocollar.com Have used Halo Collar for about 4 months and the collar and beacons has general labored effectively. The GPS tracker is typically off and warn the canine when it should not. Right here is the massive challenge, I purchased collar and equipment for practically $1,000 and signed up for the month-to-month costs that you need to pay to make use of the product. 4 months into my subscription, they elevated the month-to-month fee by 67%! I would not settle for a 67% value improve, however I've no alternative. If I do not pay for a subscription - the product won't work and I simply wasted $1,000. The truth that the product cannot be used with out their subscription, they usually can set no matter value they'll give you as quickly as you signed up is loopy! I trusted them and invested of their product. BIG MISTAKE....
S Sherry Camp Parkhurst
56 days ago

Unmatched Customer Service: Lindsey’s Expertise Resolved my Pet Dilemma Perfectly!

I cannot express enough how grateful I am for Lindsey's exceptional assistance on halocollar.com. From the moment I connected with her, she exhibited an unparalleled level of expertise and dedication to addressing my concerns. During our call, Lindsey went above and beyond by conducting in-depth diagnostics on the collar, swiftly identifying the issue at hand. Not only did she pinpoint the malfunction, but she also took immediate action by initiating a return process while providing me with step-by-step guidance. Moreover, I must emphasize how satisfied I am with the performance of the collar on my beloved standard poodle. Opting for the collar over a traditional fence was a decision influenced by both financial considerations and my pet's well-being. I have full confidence in this product's ability to train and protect my furry companion without causing any harm. Thanks to the collar's effectiveness, my intelligent poodle quickly learned the boundaries and has only strayed a handful of times, showcasing the success of this innovative solution. Lindsey's unwavering support and the top-notch performance of the halo collar have truly exceeded my expectations. I wholeheartedly recommend halocollar.com to all pet owners seeking a reliable and pet-friendly containment solution. Thank you, Lindsey, and the entire team, for your exceptional service!
J Jim
56 days ago

A Dog Training Journey: Balancing Progress with Price Tag at Halocollar.com

Embarking on a training adventure with our beloved 2-year-old Bernese Mountain dog has been both rewarding and challenging. Despite the thick blaze that occasionally interrupts emergency responses, we've persevered through the training process with dedication and patience. Living amidst the scenic beauty of a mountainous terrain, our training sessions have been accompanied by the rustling of trees and the crisp mountain air. While the connection with Halocollar's technology has been satisfactory thus far, one aspect has left us feeling conflicted. The undeniable eagerness of Halocollar to provide superior learning experiences is palpable. From enticing offers to join exclusive teams for enhanced training, to introducing innovative products like the Zone Beacon for heightened efficiency, the brand continuously seeks to elevate the training journey. However, recent experiences have shed light on a less customer-centric aspect of their approach. Upon misplacing our indoor TRAINING beacon, a crucial component for our sessions, we were disheartened to discover the unavailability of individual replacements. Previously priced at a reasonable $20, the new Zone Beacon comes with a heftier price tag of $40 and solely as part of a complete new-collar package. This transition, while indicative of progress and innovation, left us yearning for the simplicity and flexibility we once enjoyed. As loyal monthly subscribers to their services, the shift in product availability felt like a sudden gap in the otherwise seamless journey we had been accustomed to. While we appreciate Halocollar's commitment to advancement, we couldn't help but yearn for a touch of empathy towards existing customers like us, who value consistency and reliability in their training tools. In our pursuit of canine companionship and obedience, we navigate the delicate balance between progress and the price tag, hoping for a harmonious blend of innovation and customer-centric values from Halocollar. Here's to a future where training excellence and user satisfaction walk hand in hand. Cheers to progress, with a sprinkle of understanding. - Jim
A Amanda Schutter
57 days ago

Outstanding Support for a Seamless Experience

I recently had an outstanding experience with Halocollar's customer service team. Upon encountering connectivity issues with my collar, Traveon from customer support went above and beyond to assist me through a live video call. His knowledge and accessibility were truly commendable as he helped diagnose the problem and promptly arranged for a replacement under warranty. Thanks to the swift and efficient assistance from Traveon and Lindsey, I am eagerly awaiting the arrival of my new collar. Their exceptional support has set the stage for a seamless and positive experience from the very beginning. Thank you, Halocollar!


Halocollar.com is an online pet retailer dedicated to providing pet owners with innovative solutions for training and containment. Their flagship product, the Halo Collar, combines GPS tracking, virtual fencing, and advanced training capabilities to improve the safety and well-being of pets. With a focus on technology and convenience, Halocollar.com aims to revolutionize pet care and promote responsible pet ownership.

Pros and Cons

  • Pros:
    • Advanced GPS tracking for real-time pet location monitoring.
    • Virtual fencing feature ensures pets stay within designated boundaries.
    • Training capabilities to reinforce positive behavior and discourage unwanted actions.
    • Easy-to-use mobile app for convenient control and customization.
    • High-quality materials ensure durability and comfort for pets.
    • Excellent customer service with prompt responses and helpful guidance.
  • Cons:
    • Relatively higher price point compared to traditional collars.
    • Requires a smartphone with a compatible operating system for full functionality.
    • May take some time for pets to adjust to the training features.

User Experience

The user experience on Halocollar.com is seamless and intuitive. The website features a clean and modern design, making it easy for visitors to navigate and find the information they need. From product details to frequently asked questions, everything is well-organized and accessible. The mobile app is user-friendly and provides a comprehensive set of features to monitor and control your pet's activities. Overall, the user experience is highly satisfactory and ensures seamless integration with the Halo Collar system.

Pricing and Value for Money

While the Halo Collar may have a higher price point compared to traditional collars, it offers unparalleled features and functionality. The advanced technology, including GPS tracking and virtual fencing, justifies the price tag. Considering the peace of mind it provides in terms of pet safety and training, the Halo Collar proves to be a valuable investment for responsible pet owners seeking an all-in-one solution.

Customer Service

Halocollar.com excels in customer service, providing prompt and helpful assistance to customers. Their team is responsive and knowledgeable, addressing queries and concerns efficiently. Whether you need support during the setup process or have questions about the product's functionality, the customer service team ensures a positive experience. Their dedication to customer satisfaction further enhances the overall shopping experience on Halocollar.com.

Product Quality and Selection

The Halo Collar stands out in terms of product quality. Crafted with durable materials, it ensures long-lasting performance and comfort for pets. The selection may be limited to the Halo Collar and its accompanying accessories, but Halocollar.com focuses on providing the best possible experience with their flagship product. This ensures that customers receive a high-quality and reliable solution for their pet care needs.

Website Usability

Halocollar.com boasts excellent website usability, combining functionality and aesthetics. The website's layout is intuitive, enabling users to easily navigate through product descriptions, specifications, and customer reviews. The checkout process is seamless, with clear instructions and secure payment options. Halocollar.com prioritizes user-friendly design and ensures a hassle-free browsing and purchasing experience for customers.

Returns and Exchanges

Halocollar.com has a straightforward and transparent returns and exchanges policy. Customers can return or exchange products within a specified time frame, provided they meet the necessary conditions. The instructions for initiating returns or exchanges are clearly outlined on the website, making the process simple and hassle-free. Halocollar.com aims to ensure customer satisfaction and addresses any issues promptly.

Promotions and Discounts

Halocollar.com occasionally offers promotions and discounts to provide customers with additional value. These discounts can range from percentage discounts to free accessory bundles with the purchase of a Halo Collar. Customers are encouraged to keep an eye on the website or subscribe to the Halocollar.com newsletter to stay informed about the latest promotions and discounts available.


Halocollar.com has established a solid reputation among pet owners for its innovative products and exceptional customer service. The company's commitment to pet safety and training has garnered positive reviews and testimonials. Many users have praised the Halo Collar for its effectiveness in keeping their pets safe and well-behaved. Halocollar.com continues to cultivate a strong reputation in the pet industry, earning the trust and loyalty of customers.

Payment Options

Halocollar.com offers a variety of payment options to accommodate customer preferences. Customers can make purchases using major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, secure online payment systems such as PayPal are also accepted. The multiple payment options provide flexibility and convenience during the checkout process.

Loyalty Programs

At present, Halocollar.com does not have a formal loyalty program in place. However, the company frequently runs promotions and offers discounts to reward customer loyalty. By subscribing to the newsletter or following their social media channels, customers can stay updated on the latest deals and exclusive benefits.

Customer Reviews

Customer reviews play an important role in shaping the reputation of Halocollar.com. Numerous positive customer reviews highlight the effectiveness of the Halo Collar and its impact on pet owners' lives. Customers appreciate the quality, convenience, and innovative features offered by the collar. These reviews reflect the trust and satisfaction customers have experienced when choosing Halocollar.com as their pet care solution provider.

Community Involvement

Halocollar.com actively engages with the pet community and supports various pet-related initiatives. The company collaborates with animal shelters, rescue organizations, and advocacy groups to promote responsible pet ownership and the well-being of animals. By actively participating in community events and partnerships, Halocollar.com demonstrates its dedication to making a positive impact on both pets and their owners.

Shipping and Costs

Halocollar.com offers both domestic and international shipping options. The shipping cost and delivery time vary depending on the destination and the selected shipping method. The website provides clear information on shipping fees and estimated delivery times during the checkout process. Customers can choose from standard or expedited shipping options, ensuring flexibility based on their needs.