Introduction
Hamboards.com is an online retailer that specializes in selling premium-quality, handcrafted skateboard-style surfboards that simulate the feeling of surfing on dry land. Founded in 2003 by five brothers from Huntington Beach, California, the company offers a wide range of longboards that are ideal for cruising, carving, and pumping, as well as for beginners and pros alike. With a mission to provide customers with an authentic and sustainable surfing experience, Hamboards has gained a loyal following worldwide and has been featured in major media outlets such as CNN, The New York Times, and The Wall Street Journal.
Pros and Cons
Pros:
- High-quality and durable products
- Wide selection of longboards for different styles and skill levels
- Unique and innovative design that mimics surfing on land
- Customizable options available
- Free shipping and returns within the US
Cons:
- Relatively expensive compared to other longboard brands
- Limited international shipping options
- May not be suitable for those who prefer traditional skateboarding
User Experience
The Hamboards website is well-designed, clean, and easy to navigate. The product pages provide detailed descriptions, specifications, and photos that help customers make informed purchasing decisions. Additionally, the site features a blog with helpful tips, stories, and videos about surfing, skateboarding, and lifestyle, which adds value to the overall user experience. The checkout process is straightforward, and the site offers various payment options, including PayPal, Amazon Pay, and credit/debit cards.
Pricing and Value for Money
Hamboards longboards are definitely not the cheapest on the market, with prices ranging from $325 to $1,500, depending on the size, model, and customization options. However, the quality and craftsmanship of these boards are superior, and they are built to last. The company also offers a lifetime guarantee on all of its boards, which provides peace of mind to customers.
Alternatives
If you are looking for a more affordable longboard option, you might consider brands such as Atom, Quest, or Retrospec, which offer entry-level and intermediate-level boards at a lower price point. However, if you are looking for a premium-quality, handcrafted longboard that simulates the feeling of surfing, Hamboards is the way to go.
Customer Service
Hamboards prides itself on providing exceptional customer service, and the company has a team of experts who can assist with any inquiries or issues. Customers can contact the company via phone, email, or live chat, and the response time is typically quick. Hamboards also offers a 30-day satisfaction guarantee, which allows customers to return or exchange their boards if they are not satisfied with their purchase.
Product Quality and Selection
The quality of Hamboards longboards is top-notch, as they are made from high-quality materials such as bamboo, marine-grade plywood, and fiberglass, and are handcrafted by skilled artisans. The company offers a wide selection of longboards for different styles and skill levels, ranging from 3 feet to 7 feet in length. Additionally, customers can customize their boards by choosing the deck style, graphic design, and wheel color.
Website Usability
The Hamboards website is user-friendly and easy to navigate, with clear categories, filters, and search functionality. The product pages are well-organized and offer detailed information, specifications, and photos. The site also features a blog, FAQs, and customer reviews, which add value to the overall user experience.
Returns and Exchanges
Hamboards offers a 30-day satisfaction guarantee, which allows customers to return or exchange their boards if they are not satisfied with their purchase. The company also offers free shipping and returns within the US, which makes the process even more convenient for customers. However, international returns may be subject to additional fees.
Promotions and Discounts
Hamboards occasionally offers promotions and discounts, such as free accessories with the purchase of a board, or a percentage off the total purchase price. Customers can sign up for the company's newsletter to stay updated on current offers and deals.
Reputation
Hamboards has a solid reputation for producing high-quality, handcrafted longboards that simulate the feeling of surfing on land. The company has a loyal following of customers who rave about the product's durability, performance, and overall experience. Additionally, Hamboards has been featured in major media outlets and has gained credibility and recognition in the surfing and skateboarding communities.
Payment Options
Hamboards offers various payment options, including credit/debit cards, PayPal, and Amazon Pay. The checkout process is secure and encrypted, which ensures that customers' payment information is protected.
Loyalty Programs
Hamboards does not currently offer a loyalty program or rewards system for repeat customers.
Customer Reviews
Customer reviews on the Hamboards website and other platforms such as Yelp and Trustpilot are overwhelmingly positive, with customers raving about the product's quality, performance, and overall experience. However, some customers have expressed concern about the price point, international shipping options, and occasional defects or damages upon delivery.
Community Involvement
Hamboards is actively involved in the surfing and skateboarding communities and sponsors various events, contests, and charities. The company also partners with schools and organizations to provide educational and recreational programs that promote surfing and outdoor activities.
Shipping and Costs
Hamboards offers free shipping within the US, and international shipping rates vary depending on the destination and order size. The company uses FedEx or UPS to deliver its products, and customers can track their shipments online. Hamboards typically ships its products within 1-2 business days, and delivery times may vary depending on the location.
