Handlesandhinges Reviews

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20 Reviews

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A Adam
78 days ago

Effortless Repair and Exceptional Value: A Game-Changing Experience with Handles and Hinges

I cannot express enough gratitude for the exceptional service provided by handlesandhinges.co.uk. After facing exorbitant quotes from local tradesmen and finding no assistance from the manufacturer for my sliding patio door roller issue, I stumbled upon H&H’s website — a true lifesaver. Upon measuring and confirming the compatibility of the parts on their user-friendly site, I promptly placed an order. To my amazement, the parts arrived just two days after ordering, swiftly resolving my long-standing problem. With minimal effort and a quick adjustment to accommodate a slight discrepancy in screw hole position, my door now glides effortlessly. The quality of the new rollers is truly impressive, pre-greased for immediate use and promising years of smooth operation. Handles and Hinges have not only saved me a small fortune but also restored convenience and functionality to my home. Thank you for your outstanding service and top-notch products. I highly recommend them to anyone seeking a quick, cost-effective solution without compromising on quality.
G graham h palmer
165 days ago

Exceeding Expectations: A 5-Star Experience

I recently had the pleasure of experiencing exceptional service from handlesandhinges.co.uk, and I cannot praise them enough. After struggling with other companies that offered limited assistance, I reached out to Handles and Hinges for help with finding new bottom rollers for my sliding patio door. Their approach was a breath of fresh air – instead of asking me to navigate confusing webpages, they simply requested photos of the parts in question. Promptly, on Tuesday, I received an email informing me that the original rollers were discontinued but providing me with the exact replacements required. I made the payment that same evening, and to my surprise, the parts arrived at my doorstep on Thursday. The quick turnaround allowed me to swiftly fit the new rollers, completing the task hassle-free. Handles and Hinges truly went above and beyond to ensure a seamless experience, and I am grateful for their top-notch service.
T Tim Keegan
212 days ago

Above and Beyond Expectations: A Customer’s Journey with HandlesandHinges

When browsing the web for a specific item, I stumbled upon handlesandhinges.co.uk, courtesy of a recommendation from a well-known company that had left me disappointed in the past. From the moment I contacted them, their customer service outshone any prior experiences. Despite not having the item in stock initially, the representative took the time to explain their innovative approach of testing newly manufactured products before making them available to customers. True to their word, I recently received an email update notifying me that the desired item was now ready for purchase. This level of dedication and follow-through left me truly impressed, and I promptly made my purchase without hesitation. HandlesandHinges not only met but exceeded my expectations, earning my highest recommendation.
P Paddy Fellows
294 days ago

Exceptional Service, Lifesaver!

Transitioning into a new home brought unexpected challenges, including missing keys for several windows. Thankfully, handlesandhinges.co.uk came to the rescue with their swift and accurate identification of the necessary keys. Impressed by their proactive assistance, I promptly placed an order for the keys. Despite a postal mishap that led to non-delivery, their customer service shone brightly. Upon reaching out to them, they wasted no time in dispatching a replacement set, which arrived promptly. I am beyond grateful for their efficiency and dedication, and without a doubt, I wholeheartedly endorse handlesandhinges.co.uk to anyone in need of similar services.
C Clive
312 days ago

Truly Exceptional Customer Service Experience!

As a homeowner looking to replace some window handles, my experience with handlesandhinges.co.uk has been nothing short of amazing. Initially, I made a mistake in ordering handles that weren't suitable for my needs. Upon reaching out to their customer service team, I was pleasantly surprised by their prompt and helpful response. They not only understood my situation but also quickly identified the specific issue with my perfect fit blinds. Their expertise shone through as they provided me with a solution tailored to my needs. The speed at which they responded and resolved my issue was truly impressive. After ordering the correct handles, they arrived promptly, and the return process for the wrong ones was smooth and efficient. The refund was processed in no time, demonstrating their commitment to customer satisfaction. Handlesandhinges.co.uk has undoubtedly set a high standard for customer service. Their attention to detail, swift responses, and willingness to go above and beyond for their customers have left me thoroughly impressed and grateful. I couldn't have asked for a better experience and highly recommend their services to anyone in need of quality products and exceptional service.
P Peter Fox
335 days ago

A Genuine Connection: Online Shopping with a Personal Touch

My experience with HandlesandHinges.co.uk has been nothing short of exceptional. The seamless online platform made it easy for me to find what I needed, but what truly set them apart was their personal touch. When I needed some extra guidance before placing my order, I was pleasantly surprised to receive a call from a real person who not only assisted me but also double-checked my choices to ensure my satisfaction. Upon receiving my order, I was delighted to find that the parts came with all the necessary fixings, making the installation process a breeze. The prices were reasonable, and the delivery costs were within my budget, offering great overall value. The product quality exceeded my expectations, and the replacement door handles for my UPVC outside door transformed its look, leaving it immaculate. I am grateful for the excellent service provided by HandlesandHinges.co.uk, where technology meets a human touch, creating a perfect balance between the convenience of online shopping and the reassuring presence of real people. Thank you for a seamless and personalized shopping experience!
J Jim
479 days ago

Exceeding Expectations: A Window of Opportunity Found at Handles and Hinges

As a homeowner in need of specialized egress hinges to meet building regulations, I turned to handlesandhinges.co.uk after a disappointing experience with another supplier. The frustration of receiving standard hinges in my previous order was quickly replaced by relief and satisfaction upon receiving the perfect solution from Handles and Hinges. Not only did they provide exactly what I needed, but their delivery was impressively fast, allowing me to swiftly rectify the compliance issue at hand. The level of service I received surpassed my expectations, leaving me grateful for stumbling upon such a reliable and customer-oriented company. Handles and Hinges not only met my requirements but also restored my faith in quality customer service and reliable products. I highly recommend them to anyone seeking top-notch products and efficient service for their home improvement needs.
D D. S.
513 days ago

Exemplary Customer Care and Tailored Solutions

Experiencing top-notch service from handlesandhinges.co.uk was an absolute delight. When in need of a new letterbox, I encountered a small hiccup due to a unique sizing requirement. Despite the initial setback of not finding a perfect match on the website, their exceptional customer service truly shone through. Promptly reaching out via email with specific measurements, I was met with a swift and personalized response that included a direct link to the exact item I needed. The seamless assistance and genuine care demonstrated by the team at handlesandhinges.co.uk truly exceeded my expectations. Their dedication to resolving my query efficiently and effectively left a lasting impression. I wholeheartedly endorse this company to anyone seeking not only quality products but also a level of service that goes above and beyond.
J Jared2001
711 days ago

A Lifesaver Indeed – Outstandingly Efficient Solution Provider

Upon stumbling across handlesandhinges.co.uk in dire need of assistance, I was met with a level of service that truly exceeded all expectations. The locks I sought keys for were relics of a bygone era, dating back at least a quarter of a century. Moments after reaching out to their team, a prompt reply with a tailored solution was delivered to my inbox, a gesture that reignited my faith in customer service excellence. Within a mere 24 hours, the much-awaited keys were in my possession, expertly crafted to fit the antiquated locks like a glove. Such swiftness, coupled with unwavering efficacy, showcases the dedication and proficiency that defines this company. This impeccable service not only saved me valuable time but also a significant amount of money that would have otherwise been spent on replacing the entire window units due to a lost key. In a world where quality assistance can sometimes feel like a rare gem, handlesandhinges.co.uk shines like a beacon of hope, consistently delivering on their promises and going above and beyond to ensure customer satisfaction. From the seamless communication to the speedy resolution, every interaction with this team has left me impressed and grateful for their expertise. For anyone seeking a reliable, efficient, and ultimately brilliant solution provider, I wholeheartedly echo my sentiment - handlesandhinges.co.uk comes highly recommended.
B Bob Waghorn
780 days ago

Efficiency at Its Finest: A Customer’s Honest Take on Handles and Hinges

When I think of exceptional customer service, Handles and Hinges immediately come to mind. Recently, I encountered a hiccup with my order – DPD mistakenly delivered my door handles to the wrong address. Frustration and disappointment loomed, but my experience took a sudden turn for the better when I connected with Rebecca from Handles and Hinges. Rebecca's efficiency dazzled me. She didn't just listen to my concerns; she swiftly addressed the issue, taking charge of the situation with utmost professionalism and care. In no time, she had liaised with DPD, rectified the mistake, and ensured my handles reached me promptly. Her proactive approach and dedication left a lasting impression on me. Handles and Hinges exemplify a company that values its customers. Their team's commitment to resolving issues promptly and efficiently speaks volumes about their integrity and dedication to customer satisfaction. I wholeheartedly recommend Handles and Hinges to anyone in need of quality products and unparalleled service. In a world where customer service can make or break an experience, Handles and Hinges undoubtedly shine bright. Thank you, Rebecca, and the entire team, for your unwavering dedication and for turning a mishap into a memorable interaction.
L Lee
803 days ago

Exceptional Service and Product Quality at HandlesandHinges.co.uk

My experience with Handles and Hinges has been nothing short of exceptional. The website was user-friendly, making it easy for me to find the flipper gasket I needed. When the product arrived, I was pleased to see that the dimensions matched my old gasket perfectly, ensuring a seamless replacement process. However, upon closer inspection, I noticed a slight discrepancy in the gasket's width at the top, which could have posed an issue with its functionality. Despite this, the customer service team at Handles and Hinges went above and beyond to address my concerns and provided me with a suitable solution. Although the initial order was non-refundable, the team's dedication to customer satisfaction and their willingness to assist me in finding the right product truly impressed me. I highly recommend Handles and Hinges for their excellent service, high-quality products, and commitment to customer care.
M Mike Batey
1014 days ago

A Gem in Home Hardware: Handles and Hinges Shine Bright

Sharing my recent experience with handlesandhinges.co.uk has been long overdue. Amidst the hustle of moving into a new home, the daunting task of replacing window hardware loomed over us. Enter Handles and Hinges, our saving grace. With a plethora of options available, we were able to find the perfect pieces to add a touch of modernity to our abode. From patio door handles to a multitude of window handles, the team at Handles and Hinges had us covered. What truly stood out was the exceptional service provided by Jackie and her team. Their prompt responses and unwavering support made the entire process seamless. Not only was the ordering process a breeze, but the swift delivery via a trusted courier left us impressed. The attention to detail showcased on their user-friendly website, complete with comprehensive drawings, was a game-changer for someone like me who isn't well-versed in hardware jargon. Handles and Hinges not only met but exceeded our expectations, earning our wholehearted recommendation. Thank you for transforming our house into a home with your top-notch products and stellar customer service.
P Philip Liptrot
1027 days ago

A Lifesaver for New Homeowners

In a whirlwind of moving boxes and excitement, the realization hit – no keys for the uPVC windows in our new house. Panic set in as we discovered the unlocked windows, jeopardizing our home insurance and our little one's safety. That's when handlesandhinges.co.uk came to the rescue. After sending a picture of the handle and lock, their prompt response within 24 hours was like a ray of hope. They quickly identified the key we needed. Ordering 12 keys at a surprisingly reasonable price seemed almost too good to be true. Yet, just 2 days later, the keys arrived, each fitting perfectly into place. The efficiency and effectiveness of handlesandhinges.co.uk left us genuinely impressed and immensely grateful. Their swift support not only secured our home but also provided peace of mind during a stressful time. To anyone faced with a similar predicament when moving into a new house, I wholeheartedly recommend handlesandhinges.co.uk. Thank you for being our saviors in a keyless crisis!
D David Seaborne
1114 days ago

A Door Handle Miracle: Unbeatable Quality and Service at HandlesandHinges

Experiencing the exceptional service at handlesandhinges.co.uk was truly a game-changer for me. I had been on the hunt for a specific door handle that seemed unavailable everywhere else, but handlesandhinges came to the rescue. Not only did I find the handle of my dreams, but the quality surpassed my expectations, giving off a luxurious feel and fitting seamlessly. The cherry on top was the swift delivery that had my item in hand within days—an impressive feat that showcased their efficiency and professionalism. I am thrilled to spread the word about this outstanding company and have no doubts about returning for future needs. Thank you, handlesandhinges, for the flawless experience!
I Izzy Housley
1148 days ago

Life-Changing Solution from Handles and Hinges: A Must-Try!

Embarking on our journey as new homeowners, we were faced with an unexpected challenge – locked bedroom windows with no available key. Desperate for a solution, we turned to Handles and Hinges for help. After sending them a photo of the window lock, we were amazed by their swift response and precise recommendation. With the exact key in hand, thanks to their affordable pricing, we approached the window with a mix of hope and skepticism. Much to our delight, the key fit perfectly, unlocking not only the window but also a sense of freedom and fresh air in our home. The transformation was remarkable – windows once sealed shut were now open, shedding light and ventilation into a space that had long been stagnant. Handles and Hinges not only solved our practical issue but also rejuvenated our living environment. Their expertise and customer service truly exceeded our expectations. If you find yourself in a similar predicament, I wholeheartedly urge you to reach out to Handles and Hinges. Their professionalism, reliability, and ability to deliver tailored solutions make them a standout choice in the industry. Trust me, you won't be disappointed. Thank you, Handles and Hinges, for unlocking a new chapter in our home's story.


handlesandhinges.co.uk is an online retailer that specializes in providing high-quality handles and hinges for doors and windows. With a wide selection of products and a commitment to customer satisfaction, this website aims to be a one-stop shop for all your hardware needs. Whether you're a homeowner looking to update your home's fixtures or a contractor in need of reliable hardware, handlesandhinges.co.uk has got you covered.


  • Extensive range of handles and hinges for doors and windows
  • Competitive prices compared to other retailers
  • User-friendly website for easy navigation and browsing
  • Responsive and helpful customer service
  • High-quality products that are built to last


  • Limited selection of finishes and styles for certain products
  • No international shipping available

User Experience

Handlesandhinges.co.uk provides a seamless user experience from start to finish. With its clean and intuitive website layout, finding the right handle or hinge is a breeze. The search and filtering options allow users to quickly narrow down their choices based on specific requirements.

Product pages are informative and include detailed descriptions, specifications, and high-resolution images. This helps users make informed decisions before making a purchase.

Pricing and Value for Money

Handlesandhinges.co.uk offers competitive pricing for its products, making it a cost-effective option for customers. The value for money is evident in the high-quality materials used for their handles and hinges, ensuring durability and longevity.

Frequent promotions and discounts are also available, further enhancing the value customers receive for their purchases.

Customer Service

The customer service team at handlesandhinges.co.uk is dedicated to providing excellent support for their customers. Their responsive and knowledgeable representatives are available to assist with any inquiries or concerns, both before and after the purchase.

Whether it's a question about product specifications or assistance with returns and exchanges, customers can rely on handlesandhinges.co.uk for efficient and friendly service.

Product Quality and Selection

Handlesandhinges.co.uk prides itself on offering high-quality products that meet industry standards. The handles and hinges are made from durable materials that ensure longevity and functionality, giving customers peace of mind that their purchase will last.

While the selection of handles and hinges is extensive, there may be limitations in terms of finishes and styles for certain products. However, the range still caters to various preferences and requirements.

Website Usability

The handlesandhinges.co.uk website is designed with usability in mind. Its clean and organized layout makes it easy for users to navigate and find the products they need. The search functionality allows users to quickly locate specific items, saving time and effort.

Additionally, the website provides clear and concise information about each product, ensuring customers can make informed decisions. The checkout process is also streamlined and user-friendly, making the overall shopping experience seamless.

Returns and Exchanges

Handlesandhinges.co.uk has a hassle-free returns and exchanges policy that aims to ensure customer satisfaction. If a customer is unsatisfied with their purchase or needs to exchange the product due to compatibility issues, they can contact the customer service team for assistance.

The website provides clear instructions on the return process and ensures that refunds or replacements are processed promptly once the returned items are received.

Promotions and Discounts

Handlesandhinges.co.uk frequently offers promotions and discounts to provide added value to their customers. These promotions may include discounts on specific products, free shipping for certain orders, or seasonal sales events.

Customers can stay updated on the latest promotions by subscribing to the website's newsletter or following handlesandhinges.co.uk on social media platforms, ensuring they don't miss out on significant savings.


Handlesandhinges.co.uk has built a solid reputation for its commitment to customer satisfaction. With positive customer reviews and testimonials that highlight the quality of their products and excellent customer service, this website has gained the trust and loyalty of many customers.

Handlesandhinges.co.uk also takes pride in their attention to detail and strives to exceed customer expectations in every aspect of their business.

Payment Options

Handlesandhinges.co.uk offers various secure payment options to cater to different customer preferences. Customers can conveniently choose to pay using major credit cards, such as Visa and Mastercard, or opt for alternative payment methods like PayPal.

The secure payment gateway ensures that customers' sensitive information is protected during the checkout process, giving peace of mind when making online transactions.

Loyalty Programs

At present, handlesandhinges.co.uk does not offer a specific loyalty program for customers. However, frequent shoppers can still benefit from the promotions and discounts that are regularly available, providing some level of loyalty rewards.

Although a formal loyalty program may enhance the overall customer experience, handlesandhinges.co.uk compensates for it through their exceptional product quality and customer service.

Customer Reviews

Handlesandhinges.co.uk boasts a collection of positive customer reviews that highlight their excellence in providing hardware solutions. Customers appreciate the website's extensive product range, competitive pricing, and user-friendly interface.

Many reviewers also commend the customer service team for their responsiveness, helpfulness, and willingness to go the extra mile to ensure customer satisfaction.

Community Involvement

While handlesandhinges.co.uk's primary focus is on providing top-notch hardware products and services, there is limited information available regarding their involvement in community initiatives or charitable programs.

Expanding their community involvement could further enhance their image and foster meaningful connections with customers beyond their products.

Shipping and Costs

Handlesandhinges.co.uk offers reliable and fast shipping within the United Kingdom. The website provides clear information about shipping costs, which are calculated based on the weight and dimensions of the items being ordered.

Customers can choose from different shipping options, including standard delivery and express delivery, allowing them to receive their orders within their preferred timeframe.

It's worth noting that handlesandhinges.co.uk currently does not offer international shipping, which may limit its accessibility for customers outside of the United Kingdom.