Hanglooseadventure Reviews

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40 Reviews

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G G.E.
149 days ago


As an avid adventure seeker, I was thrilled to receive a gift voucher for hanglooseadventure.com from my well-intentioned friends. However, I soon realized that my physical limitations would prevent me from participating in the exhilarating activities the voucher offered. Desperate to find a solution, I reached out to the company, providing extensive documentation of my disability and even offering to null the voucher and donate the funds to charity. Despite my earnest pleas, the responses I received were disappointingly terse and unhelpful. The communication eventually ceased altogether, leaving me feeling unheard and disheartened. It's disheartening to know that my friends' generous gesture was met with such inflexibility and disregard. This experience has underscored the importance of understanding a recipient's needs before purchasing such adventure vouchers. I hope that hanglooseadventure.com can reconsider their policies and exhibit greater empathy and understanding towards their customers, especially those with unique circumstances like mine. I sincerely hope that my feedback can help others avoid a similar predicament and encourage the company to review their customer service approach. Thank you for taking the time to read about my experience.
G G.E.
149 days ago

Turning a Disheartening Experience into a Lesson on Empathy and Understanding

When I was gifted a voucher for hanglooseadventure.com by well-meaning friends, little did they know about my disability that would limit my participation in the activities. Despite my efforts to communicate and provide necessary documentation for a refund, I was met with brief and dismissive responses from the company. The last email even closed the door on further communication, leaving me feeling unheard and frustrated. This experience highlighted the importance of empathy and understanding in customer service. Rather than solely focusing on profit, a company's responsiveness to individual circumstances can make a world of difference to its customers. It's disheartening to feel like just another transaction, especially when facing personal challenges. While my experience may have been disappointing, I hope it serves as a reminder for companies to consider the unique needs of their customers. Genuine care and flexibility can go a long way in building trust and loyalty. As I navigate through this situation, I am reminded of the value of customer-centric businesses that prioritize compassion over profit margins.
A Ananda Nidhi
378 days ago

Unforgettable Zipwire Experience at Hangloose Adventure

My Unforgettable Zipwire Experience at Hangloose Adventure I recently had the opportunity to visit Hangloose Adventure for their exhilarating zipwire activity. The experience was truly unforgettable! From the breathtaking views to the adrenaline-pumping adventure, every aspect of the activity surpassed my expectations. One of the highlights of the day was the option to enhance my experience with a headcam for an additional £15. I was thrilled at the prospect of capturing the entire zipwire journey from my perspective. However, despite ensuring that the headcam was activated by the instructor, I was disappointed to find that the footage did not contain any shots from the headcam. Instead, I received a generic video with distracting background music and bird's eye views. This unexpected turn left me feeling let down, especially after reaching out to the staff and receiving a canned response to my concerns. Additionally, as I completed the activity, I encountered some challenges with the harness. The minimal assistance provided by the Hangloose staff made it difficult for me to disengage from the equipment, creating a small hurdle in an otherwise fantastic experience. Despite these setbacks, the zipwire itself was an absolute thrill, and the picturesque surroundings added to the overall adventure. I can't deny that the breathtaking rush of soaring through the air was an experience like no other. I would highly recommend the zipwire activity itself, but I do suggest exercising caution when considering any additional paid enhancements. Overall, my visit to Hangloose Adventure was filled with moments of excitement and awe. The minor disappointments did little to diminish the overall adrenaline-fueled experience. I would encourage others to embark on this thrilling journey while approaching supplementary options with careful consideration.
A Ananda Nidhi
378 days ago

Unforgettable Adventure with Hangloose Adventure: A Testimonial of Thrills and Disappointments

I recently embarked on an adrenaline-pumping zipwire experience with Hangloose Adventure, eager to capture every moment with the additional headcam option. Excitement turned to dismay when the footage lacked any shots from the promised headcam, leaving me with a generic aerial perspective and a soundtrack that grated on my nerves. Despite my explicit instructions to the instructor and assurances of proper activation, the outcome fell short of expectations. My attempts to address this issue were met with a standard response, amplifying my disappointment. Not only did the headcam debacle taint my adventure, but the lack of assistance in disengaging from the harness post-activity added a physical struggle to the mix. Imagine the challenge of standing when your feet barely touch the ground! While my experience was marred by missed opportunities and minimal support, the core thrill of the zipwire itself was undeniable. Hanging amidst the lush scenery, hurtling through the air, and feeling the rush of wind against my face created unforgettable moments that balanced the frustrations encountered. Despite its shortcomings, Hangloose Adventure offers an exhilarating escapade for daredevils and nature lovers alike. Just ensure your expectations align with the reality of the experience. In the end, my heart races not just from the zipwire, but from the highs and lows of a truly memorable adventure.
J James Rippy
782 days ago

The Perfect Mother’s Day Adventure with Hangloose Adventure

As a mother, I was treated to the most incredible experience with Hangloose Adventure. The boat ride was not just great, it was absolutely breathtaking. The staff went above and beyond to ensure that every moment was memorable. Their attention to detail and warm hospitality made me feel truly appreciated. I can't wait to go back for another unforgettable adventure. Thank you, Hangloose Adventure, for making my Mother's Day one for the books!
J James Rippy
782 days ago

Memorable Mother’s Day Adventure at Hang Loose Adventure

From the moment we stepped on board, I knew our Mother's Day celebration would be special. The boat was not only great in terms of comfort and design, but the impeccable service provided by the staff truly made our experience extraordinary. Every crew member went above and beyond to ensure we felt welcomed and taken care of throughout the entire journey. The attention to detail, the friendliness, and the professionalism of the team truly impressed us. It's not every day that you come across such dedicated individuals who are passionate about what they do. Their enthusiasm was contagious, and it added an extra sparkle to our already joyous occasion. As a family, we enjoyed every moment spent on board, and it was evident that the staff's dedication to excellence shone through every aspect of the trip. The memories we created that day will forever hold a special place in our hearts, thanks to the fantastic team at Hang Loose Adventure. We are already looking forward to our next adventure with them, as we couldn't have asked for a better way to celebrate Mother's Day. Thank you, Hang Loose Adventure, for an unforgettable experience. We will definitely be back for more!
B Bronwen
948 days ago

Unforgettable Adventure with Hangloose Adventure

My experience with Hangloose Adventure was nothing short of spectacular. From the moment I arrived, I was promptly attended to and didn't have to endure any long waiting times. The staff members not only ensured a seamless and efficient process but also were incredibly friendly and accommodating, adding to the overall enjoyment of the day. The variety of activities offered provided an adrenaline-pumping and fun-filled day that surpassed all my expectations. I took full advantage of all the offerings, and each one was more exhilarating than the last. The attention to safety measures was evident, allowing me to fully immerse myself in the thrilling experiences without any concerns. I wholeheartedly recommend Hangloose Adventure to anyone seeking an action-packed day out. The memories created during my visit will stay with me for a lifetime. Thank you to the entire team for making my visit an unforgettable one.
B Bronwen
948 days ago

Unforgettable Adventure and Exceptional Service at Hangloose Adventure

Embarking on a day full of thrilling activities at Hangloose Adventure was an experience beyond words. From the moment I arrived, I was impressed by the seamless organization that ensured minimal waiting times, allowing me to dive straight into the excitement. The highlight, however, was undoubtedly the exceptional staff. Their passion for what they do shone through in every interaction, making me feel not just like a guest, but a valued part of the adventure. Without a doubt, I wholeheartedly recommend Hangloose Adventure to anyone seeking a day filled with fun, laughter, and adrenaline-pumping experiences. Thank you for creating memories that will last a lifetime.
C Craigthebairn
1017 days ago

A Memorable Family Adventure at Eden Project

Before visiting hanglooseadventure.com, I had heard great things about the Eden Project, and it did not disappoint. The staff members were incredibly kind and understanding, especially when my 9-year-old daughter felt a bit overwhelmed on the swing. Their patience and reassurance made all the difference for us. However, the online booking system left much to be desired. Despite selecting a specific time slot, there was no efficient way to honor these reservations upon arrival. We had booked for 12:45 but found ourselves waiting until 13:30 to take our turn on the swing, as walk-in visitors seemed to take precedence. Implementing a dual queue system could greatly improve the overall experience for those with pre-booked slots. Nonetheless, our time at the Eden Project was truly memorable, and the warmth of the staff made a lasting impression on us.
C Craigthebairn
1017 days ago

Unforgettable Moments at Eden Project: A Heartwarming Adventure

Embarking on a journey to hanglooseadventure.com brought us to the awe-inspiring Eden Project. The warm reception from the staff left a lasting impression, especially on my 9-year-old daughter, who found comfort in their kindness when the swing experience got a bit overwhelming for her. The only downside was the online booking system, which, albeit convenient, fell short in execution. Despite booking for a specific time, the lack of a structured queuing system meant our anticipated 12:45 adventure turned into a waiting game until 13:30. A dual queue strategy could greatly enhance the overall flow and ensure a smoother and more efficient experience for all visitors. Our time at Eden Project was an enchanting mix of adventure and heartwarming hospitality, creating unforgettable memories that will be cherished for years to come.
N Nicky
1037 days ago

Give it a go, it’s amazing!

⭐️⭐️⭐️⭐️⭐️ I can't help but rave about my incredible experience with Hang Loose Adventure! From the moment we arrived, the professionalism and organization were evident. The staff members were not just polite and friendly, but their genuine happiness and warm smiles made us feel at ease and excited for the adventure ahead. Safety was a top priority for the team, and their thoroughness in addressing any concerns or questions we had further cemented our trust in them. The driver who took us to the top was not only knowledgeable but also had an amazing sense of humor that added an extra layer of enjoyment to the experience. I can't thank the team enough for providing us with a thrilling and safe adventure that created unforgettable memories. If you're looking for an amazing and secure adventure, don't hesitate to give Hang Loose Adventure a try - you won't be disappointed! Thank you for everything!
N Nicky
1037 days ago

Give it a go, it is superb!

My evaluation for hanglooseadventure.com Properly organised, skilled, secure and thrilling. Each member of employees we got here into contact with was completely happy, smiley and well mannered. Security was vastly invested in and no questions had been left unanswered. The motive force to the highest was humorous, welcoming and educated. Thanks for giving us a implausible, secure and enjoyable expertise!
R Rachael Newton
1299 days ago

An amazing experience

Absolutely amazing! I recently had the opportunity to visit hanglooseadventure.com and it was an experience like no other. From the moment I arrived, I felt safe and welcomed. The organization and spacing of the activities were impeccable, allowing me to fully enjoy every moment without feeling rushed. The staff were the true stars of the show. They were not only brilliant at what they do but also handled everything with such discretion and sensitivity. When I couldn't do the zip line due to changing weight requirements caused by the winds, the staff were incredibly understanding and accommodating. They took the time to help us make alternative plans without rushing us or making us feel pressured. The only downside was that the camera on the Gravity swing didn't record our amazing moment due to a technical issue. Despite that, it didn't take away from the overall fantastic experience. I would wholeheartedly recommend hanglooseadventure.com to anyone looking for an unforgettable adventure. Thank you to the entire team for creating such a memorable experience. I can't wait to visit again!
R Rachael Newton
1299 days ago

A Thrilling Adventure Unfolds

I can't help but gush about my remarkable experience with hanglooseadventure.com. From start to finish, my time there was simply unforgettable! Safety was their top priority, and I felt completely at ease with their well-organized and spaced-out arrangements. The entire team was exceptional – handling every detail, including weighing requirements, with utmost discretion and sensitivity. Although I couldn't try the zip line due to changing weight restrictions caused by the wind, the accommodating staff went above and beyond to assist us in selecting alternative activities without any rush or pressure. The only hiccup was the camera malfunctioning on the Gravity swing, resulting in the loss of our footage. Despite this minor setback, every other aspect of our visit was flawless. I wholeheartedly recommend hanglooseadventure.com to all adventure enthusiasts. The dedication to safety, outstanding service, and attention to detail make it a top choice for a thrilling escapade you won't soon forget.
L Louise
1344 days ago

An Unforgettable Family Adventure

Our experience at hanglooseadventure.com was nothing short of extraordinary! My husband, our 11-year-old daughter, and I spent an entire day at the park, and it was truly the best day ever. The staff went above and beyond to ensure our safety while keeping the atmosphere light-hearted and fun. Despite initial nervousness, our daughter conquered her fear of the Skywire and immediately wanted to go for another round after landing. Special thanks to Dave, whose warm welcome and friendly chat made our day even more memorable. We can't wait to visit again and create more cherished memories.


hanglooseadventure.com is an online platform that offers thrilling and adrenaline-pumping adventure experiences for adventure enthusiasts of all ages. With a wide range of activities such as ziplining, giant swings, and cliff jumps, Hang Loose Adventure provides an unforgettable, action-packed experience for those seeking an adrenaline rush.

Pros and Cons

  • Pros:
    • Exciting and diverse range of adventure activities
    • Safe and well-maintained equipment
    • Experienced and knowledgeable staff
    • Convenient online booking system
  • Cons:
    • Limited availability in certain locations
    • Some activities may not be suitable for individuals with health conditions

User Experience

hanglooseadventure.com provides a user-friendly and intuitive interface, making it easy for users to navigate and explore the various adventure activities offered. The website is well-organized, with clear and concise information about each activity, including details on age restrictions, physical requirements, and safety precautions. The booking process is seamless and efficient, ensuring a hassle-free experience for customers.

Pricing and Value for Money

Hang Loose Adventure offers competitive pricing for their adventure experiences. The prices vary depending on the activity and location, ensuring options for various budget ranges. Considering the adrenaline rush and thrills experienced during the activities, the overall value for money is high, making it an excellent investment for adventure seekers.

Customer Service

Hang Loose Adventure demonstrates exceptional customer service. Their friendly and knowledgeable staff are always ready to assist and ensure the safety and enjoyment of customers. They promptly respond to inquiries and provide clear and detailed information to address any concerns. The customer-centric approach of Hang Loose Adventure is commendable.

Product Quality and Selection

All adventure activities offered by Hang Loose Adventure are of the highest quality. The equipment used is well-maintained and regularly inspected to ensure safety. The selection of activities is diverse, catering to a wide range of preferences and skill levels. Whether it's soaring through the treetops on a zipline or plunging into the water from a cliff, customers can expect thrilling adventures with top-notch quality.

Website Usability

The hanglooseadventure.com website is designed with usability in mind. The layout is clean and uncluttered, with intuitive navigation menus and clear headings. Information is presented in a concise manner, allowing users to quickly find the details they need. The website also utilizes responsive design, ensuring a seamless browsing experience across different devices.

Returns and Exchanges

Hang Loose Adventure has a fair and transparent returns and exchanges policy. In case of unforeseen circumstances preventing participation in a booked activity, customers can request a refund or reschedule their adventure, subject to availability. The process for requesting returns or exchanges is straightforward, and the customer service team is responsive in handling such inquiries.

Promotions and Discounts

hanglooseadventure.com frequently offers promotions and discounts to enhance the affordability of their adventure experiences. Customers can stay updated with the latest offers through the website or by subscribing to their newsletter. These promotional deals provide an excellent opportunity to enjoy more adventures at discounted prices.


Hang Loose Adventure has built a strong reputation in the adventure tourism industry. Their commitment to safety, excellent customer service, and thrilling experiences has garnered positive reviews from satisfied customers. The company's dedication to maintaining high standards and ensuring customer satisfaction has contributed to their reputable status.

Payment Options

Hang Loose Adventure offers a variety of payment options to accommodate different preferences. Customers can conveniently make payments using major credit cards such as Visa, Mastercard, and American Express. The secure payment gateway ensures the protection of sensitive financial information.

Loyalty Programs

Hang Loose Adventure values customer loyalty and offers a loyalty program to reward recurring customers. By participating in the loyalty program, customers can earn points for each adventure activity they book. These points can then be redeemed for discounts or free upgrades, providing additional value to loyal adventurers.

Customer Reviews

The customer reviews of Hang Loose Adventure are overwhelmingly positive. Customers highlight the exceptional experiences and professional service they received during their adventures. The positive reviews reflect the company's commitment to delivering thrilling and memorable experiences while prioritizing customer safety and satisfaction.

Community Involvement

Hang Loose Adventure actively participates in the local community. They frequently organize charity events, volunteer activities, and environmental initiatives to give back to the communities in which they operate. Their commitment to community involvement demonstrates a strong sense of social responsibility and contributes to the company's positive reputation.

Shipping and Costs

As an online adventure booking platform, Hang Loose Adventure does not require shipping physical products. However, customers should consider transportation costs to the adventure locations, which can vary depending on their proximity. The website provides clear information regarding additional costs associated with transportation, ensuring transparency for customers.