Hansaticket Reviews

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78 Reviews

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In the Big Sales category

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31% users rated Terrible
14% users rated Poor
26% users rated Average
18% users rated Very Good
12% users rated Excellent
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Hansaticket.de is an online ticket marketplace that offers a wide range of tickets for various events, including concerts, sports matches, theater shows, and more. With a user-friendly interface and extensive ticket inventory, the platform aims to provide a seamless experience for both buyers and sellers.

Before purchasing tickets from any online platform, it is crucial to assess its pros and cons to make an informed decision.

Pros and Cons


  • Wide selection of tickets for various events
  • User-friendly website interface
  • Secure payment options
  • Reliable and trustworthy platform


  • Some tickets may be priced higher than original face value
  • Limited availability for certain popular events
  • Returns and exchanges may have strict policies

User Experience

Hansaticket.de offers a seamless user experience, with a well-designed website interface that is easy to navigate. Users can effortlessly search for their desired events and find relevant tickets. The platform also provides useful filters to refine search results, such as date, location, and ticket type. Additionally, customers can view seating charts to make informed decisions before purchasing tickets.

Pricing and Value for Money

Hansaticket.de offers competitive pricing for most events. However, it's important to note that ticket prices may vary depending on demand and availability. While some tickets may be priced higher than their original face value, customers can still find reasonable deals for a majority of events. It's advisable to compare prices with other ticket marketplaces to ensure value for money.

Customer Service

Hansaticket.de excels in providing prompt and helpful customer service. Their dedicated support team is readily available to assist customers with any queries or concerns via email and phone. Users can expect professional and friendly assistance in a timely manner, enhancing the overall customer experience.

Product Quality and Selection

Hansaticket.de prides itself on offering high-quality and authentic tickets. The platform collaborates with reliable ticket sellers to ensure that customers receive valid and genuine tickets for their chosen events. The wide selection of tickets caters to various interests and preferences, providing customers with ample choices.

Website Usability

The website's usability is a major strength of Hansaticket.de. The intuitive interface makes it easy for users to browse events, select tickets, and complete purchases. The search functionality and filtering options allow for efficient navigation, enhancing the overall user experience. The platform also provides clear and comprehensive event details, minimizing any confusion during the ticket purchasing process.

Returns and Exchanges

Hansaticket.de has a returns and exchanges policy that may vary depending on the event and ticket seller. While the platform strives to provide fair options, it's important for customers to carefully review the terms and conditions before making a purchase. In case of any issues, contacting customer service is recommended for personalized assistance.

Promotions and Discounts

Hansaticket.de periodically offers promotions and discounts for selected events. These can range from discounted prices to exclusive offers. Customers are advised to keep an eye on the platform's website and social media channels to stay updated on any promotions. This can be a great way to save money on ticket purchases.


Hansaticket.de has built a solid reputation as a reliable and trustworthy ticket marketplace. It has garnered positive feedback from many satisfied customers who have successfully purchased tickets through the platform. Its commitment to quality, authenticity, and customer satisfaction has contributed to its strong reputation in the industry.

Payment Options

When it comes to payment options, Hansaticket.de provides a secure and convenient process. Customers can make payments using major credit cards, such as Visa, Mastercard, and American Express. The platform ensures the safety of sensitive payment information through encryption and follows industry-standard security protocols.

Loyalty Programs

While Hansaticket.de does not currently offer a loyalty program, customers can still benefit from occasional promotions and discounts mentioned earlier. These provide opportunities for continued savings and incentives for regular users of the platform.

Customer Reviews

Customer reviews play a vital role in assessing the quality and reliability of any online platform. Hansaticket.de has garnered numerous positive reviews from satisfied customers. The reviews highlight the platform's excellent customer service, seamless user experience, and reliable ticket offerings. The presence of positive customer reviews further reinforces the platform's reputation and trustworthiness.

Community Involvement

Hansaticket.de actively engages with its community by participating in various events and supporting local talent. The platform occasionally sponsors events and partners with organizations to promote cultural experiences. Such community involvement showcases the platform's dedication to fostering a vibrant event culture and strengthening its bond with customers.

Shipping and Costs

Regarding shipping, Hansaticket.de offers multiple delivery options, such as mailing, electronic ticket delivery, and on-site pickup for certain events. The associated costs and availability may vary based on the chosen delivery method and event organizer. Customers should carefully review the shipping details and associated costs before finalizing their ticket purchase to make an informed decision.


Hansaticket.de is a reliable and user-friendly online ticket marketplace that offers a wide selection of tickets for various events. While some tickets may be priced higher than face value, the platform maintains a strong reputation for providing authentic tickets and excellent customer service. With a seamless website interface, secure payment options, and a commitment to customer satisfaction, Hansaticket.de offers a valuable platform for individuals looking to attend their desired events.