Users Voice for Hardaddy

88% users rated Terrible
6% users rated Poor
0% users rated Average
0% users rated Very Good
6% users rated Excellent
Pie Chart Review Representation for Hardaddy
Hardaddy Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 01 Feb 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.5 1.2 4.1 2.2 1.8
Oct 2022 1 3.6 1.3 3.9 1.4 2.8
Nov 2022 1 4.4 1.4 4.1 1.1 2
Dec 2022 5 5 5 5 5 5
Mar 2023 1.7 4.1 1.4 3 1.3 5
Line Chart for Rating of peer stores

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Detailed Hardaddy Review by

Introduction:

Hardaddy.com is a well-established online marketplace that specializes in a wide range of outdoor and home improvement products. The website stands out for its user-friendly interface and extensive selection of high-quality products. In this review, we will delve into the pros and cons of using hardaddy.com, its user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Pros: - Wide selection of outdoor and home improvement products - Affordable pricing - User-friendly interface and easy navigation - Fast and reliable shipping - High-quality products Cons: - No free shipping option available - Returns and exchanges can be complicated - Limited product warranty

User Experience:

Customers rave about the straightforward and effortless shopping experience on hardaddy.com. The website has a well-organized interface that makes it easy to browse and search for products. The platform is mobile-responsive, making it accessible from any device, and has an efficient checkout process. In terms of user experience, hardaddy.com scores top marks.

Pricing and Value for Money:

Hardaddy.com offers affordable prices for a wide variety of outdoor and home improvement products. Customers can save even more by taking advantage of the website's promotions and discounts. Overall, hardaddy.com provides excellent value for money.

Alternatives:

Hardaddy.com's competitors include Amazon, Home Depot, and Lowe's. While these websites offer similar products, hardaddy.com stands out for its broad selection and unique, hard-to-find items.

Customer Service:

Hardaddy.com takes pride in providing top-notch customer service. The website offers various channels that customers can use to reach their support team, including email, live chat, and phone. Customers can also access a detailed FAQ section that covers common questions.

Product Quality and Selection:

Hardaddy.com offers a wide selection of high-quality outdoor and home improvement products from reputable brands. The website stocks a range of unique products that are difficult to find elsewhere, making it an ideal destination for customers who are looking for distinctive items.

Website Usability:

Hardaddy.com has a user-friendly interface that makes it simple to shop for products. Customers can search for items using the search bar or navigate through the website's categories. The website is optimized for mobile devices and loads quickly on all devices.

Returns and Exchanges:

While hardaddy.com offers a returns and exchanges policy, the process can be complicated. Customers must initiate the process by contacting the website's support team and must meet specific conditions to qualify for a refund or exchange.

Promotions and Discounts:

Hardaddy.com frequently offers promotions and discounts on various products. Customers can save money on their purchases by keeping an eye out for these deals.

Reputation:

Hardaddy.com has an excellent reputation for providing high-quality products and top-notch customer service. The website has numerous positive reviews from satisfied customers.

Payment Options:

Hardaddy.com accepts various payment methods, including Visa, Mastercard, American Express, Discover, and PayPal.

Loyalty Programs:

Hardaddy.com offers a loyalty program that rewards customers for making purchases on the website. Customers earn points that they can use to redeem discounts on future purchases.

Customer Reviews:

The website has positive customer reviews, with customers praising the quality and uniqueness of the products, as well as its customer service.

Community Involvement:

Hardaddy.com is active in its community and supports various charitable organizations that are focused on environmental and social issues.

Shipping and Costs:

Hardaddy.com offers fast and reliable shipping on its products, although customers must pay for shipping costs. The website uses various carriers, including USPS, UPS, and FedEx, to deliver orders. Shipping costs vary depending on the product and location. In summary, Hardaddy.com is a great website for customers looking for high-quality, unique outdoor and home improvement products. The website offers excellent value for money, top-notch customer service, and a wide selection of products. Despite a few minor drawbacks, such as the lack of free shipping and complicated returns and exchanges process, customers can trust the website's reputation and product quality.

Hardaddy Recent User Reviews

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Reviewer Name: Brian

Review Submission Date: 2022-12-10

Review Title: WARNING: More Chinese Scamming
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Review Description: Basically another Chinese scam. Cheaply made “fabric” that feels like its made from pure chemicals. NOTHING they show online is as it appears. WARNING: their model is loathsome. They realize people will be angry and dissatisfied and require all returns mailed back to China at YOUR expense. Realizing most will not do that, they're making millions of dollars off one-time customers they scam. Why_are the_Chinese such awful Human beings?

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Reviewer Name: Jimmy James

Review Submission Date: 2022-10-26

Review Title: Poor fit and cheap polyester material
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Review Description: Poor material made out of polyester that does fit like a sack. Even the sweatshirt is a cheap polyester material. Got free shipping but if I want to return I have to pay the shipping. Purchase through company called Hawalili came in hardaddy com packaging.

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Reviewer Name: joseph silva

Review Submission Date: 2022-10-25

Review Title: Garbage
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Review Description: Garbage, they are like wearing a plastic bag. Tried to give it to a homeless man and he threw it back at me. DO NOT BUY THESE SHIRTS.

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Reviewer Name: Matt

Review Submission Date: 2022-10-25

Review Title: Bought 2 shirts, very happy
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Review Description: Bought 2 shirts - one rad skull pattern, one Nightmare Before Christmas print. Button up polyester. Light weight, loose fit but about what I expected an XL and a 2XL to be (similar to The Warehouse sizing). Print quality is great, matches up perfectly where it crosses the buttons. Shipping took about 8 days to New Zealand. It's a .com website so I assumed prices were USD. Had the option to change to NZD. Ended up being $60NZ for 2 shirts including shipping (with coupon).

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Reviewer Name: Kate

Review Submission Date: 2022-10-17

Review Title: Do not buy from this website
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Review Description: Do not buy from this website. My husband ordered a Christmas shirt in his usual size and compared with the measurements provided. It is way too big and when I tried to exchange was told they don't do exchanges only refunds. I live in Australia so the return postage to get a refund will cost more than the shirt itself.

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Reviewer Name: Dennis Backer

Review Submission Date: 2022-10-16

Review Title: Watch out...pricing is in US$
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Review Description: I should have come here first! My main complaint is that I ordered in Australia, saw a price in $s with nothing to indicate that those were US$ and not AU$.So I paid a nice higher price than I thought (using a card that charged a fee for a foreign currency transaction that I could otherwise have avoided) and now I have to look forward to receiving a low quality shirt that, by the sound of things, will be much smaller than stated. Fan-f***ing-tastic!

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Reviewer Name: Glenn Pratt

Review Submission Date: 2022-09-24

Review Title: Poor cheap thin material from
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Review Description: Poor cheap thin material from, u guess it. China. Shirts fit small I don’t know what measuring tape they use in China but they are not correct. Returned for refund hopefully they will refund.

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Reviewer Name: Grendl Xavier

Review Submission Date: 2022-09-10

Review Title: These shirts are garbage
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Review Description: These shirts are garbage! They don't look anything like they do on the website and the fabric is the cheaper, unwearable polyester like a child's costume. Paid $100 to get freedom shipping, and they are charged me for shipping! Avoids like the plague!

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Reviewer Name: jeff garrison

Review Submission Date: 2022-07-23

Review Title: inferior quality
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Review Description: I ordered three shirts they arrived from separate shipping origins. Shirts are all inferior quality and one was supposed to be black and it arrived purple. I would not recommend this company.

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Reviewer Name: Dwane Lay

Review Submission Date: 2021-12-16

Review Title: Low quality
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Review Description: Shirts were slow to ship, coming from China. Low quality as well.

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