Hardkernel Reviews

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4 Reviews

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A Axel Milesi
216 days ago

Turning Tragedy into Triumph with Hardkernel

Embarking on an online purchase journey, I stumbled upon Hardkernel.com and found myself immersed in a whirlwind of complications. With the initial excitement of a new purchase dimmed by the nightmare of customs issues, I felt lost and frustrated. However, amidst the chaos, Hardkernel stood as a beacon of hope. Their customer service team, with unwavering dedication and professionalism, guided me through the murky waters of return policies and refund processes. Despite the initial setbacks, their unwavering support and genuine concern shone through, transforming a potentially negative experience into a story of resilience and trust. I stand here today, not just as a customer, but as a testament to the power of perseverance and excellent customer service. Hardkernel not only resolved my issues but also left me with a sense of gratitude for their unwavering support during trying times. Trust in online purchases may waver, but with Hardkernel, it flourishes into unwavering loyalty. To anyone hesitant to take the leap with Hardkernel, let my journey be a testament to the unwavering dedication and support they offer. Embrace the unknown, for in the hands of Hardkernel, challenges transform into triumphs, and customers into family.
T T Turner
507 days ago

Incredible Hardkernel: A Testament to Exceptional Reliability and Support

Embarking on my journey with Hardkernel back in 2015, I found myself immersed in a world of unparalleled innovation and reliability. Holding a total of 18 Hardkernel devices, my experience has been nothing short of extraordinary. Despite a solitary hardware mishap caused by a vicious lightning strike, leading to the demise of the LAN, the resilient XU4 soldiered on valiantly through USB-connected LAN support. While some may raise concerns about the brevity of the warranty period, I've personally found this to be a non-issue, a testament to the quality of Hardkernel's designs. What truly sets Hardkernel apart is their CEO, Justin Lee, known fondly as odroid, an individual who goes above and beyond to support users. With an astonishing 40,000 forum posts to his credit, most of which are dedicated to providing direct assistance, it's clear that customer care isn't just a priority for Hardkernel—it's a way of life. In a realm where technology can sometimes feel impersonal, Hardkernel shines brightly as a beacon of exceptional service, unwavering reliability, and genuine customer appreciation. For those seeking not just a product, but a partnership in technological excellence, Hardkernel stands head and shoulders above the rest.
R Rob Blanch
652 days ago

Unleashed My Creativity with the HC4!

Diving into the realm of HC4 at hardkernel.com was like unlocking a trove of possibilities. The setup journey was a challenging yet rewarding experience that pushed my boundaries and knowledge to new heights. As I embarked on the installation of Debian on a Class 8 microSD card, the initial confusion melted into determination. Yes, it was time-consuming, but every step fueled my curiosity further. Connecting via an ethernet cable for the online Debian download was a small hiccup in the grand scheme of things. Experimenting with different versions and overcoming partitioning hurdles added layers to my learning curve. The process was not flawless, but it was a true test of my problem-solving skills. Each glitch was a puzzle waiting to be solved, making the final setup all the more gratifying. Venturing into the realm of openmediavault brought a new set of challenges, yet I embraced them wholeheartedly. Manually typing out commands and troubleshooting booting issues showcased the resilience I never knew I had. Navigating forums for solutions became a routine, and every discovery felt like an achievement. The ultimate reward was the ability to seamlessly share files and bask in the success of mapping my network drive. The moments of confusion and frustration faded into insignificance as I witnessed the fruits of my hard work. While the HC4 may not be for the faint of heart, for enthusiasts eager to explore the intricacies of dev boards and Linux, it is a gateway to innovation. The product demands a certain level of expertise, but the journey it takes you on is unparalleled. So, to those who crave a challenge and seek to unleash their creativity, the HC4 is a doorway to endless possibilities. Embrace the learning curve, tackle each obstacle head-on, and watch as your technical prowess grows by leaps and bounds. The HC4 is not just a product; it's a catalyst for personal growth and exploration.
S Simon Hayter
821 days ago

Exceeding Expectations: A Dedicated Customer’s Journey with HardKernel

As someone who values quality and efficiency, my experience with HardKernel has been nothing short of exceptional. Each interaction with their team reiterates their commitment to customer satisfaction and product excellence. From the moment I discovered HardKernel, their range of products captivated me, and the seamless shopping experience only reaffirmed my decision to become a loyal customer. The ODROID-HC4, Multiple ODROID-XU4, and ODROID-HC2 that I own have not only met but exceeded my expectations. Their solid build and robust features, coupled with unparalleled Linux support, make them indispensable tools in my tech arsenal. What truly sets HardKernel apart is not just their superb products, but their dedication to global customers like me. With prompt deliveries and efficient services, they have truly set a benchmark for customer-centric businesses. My journey with HardKernel has been nothing short of delightful, and I look forward to more innovative products and stellar service from this remarkable company.


Hardkernel.com is a leading online retailer specializing in single board computers, development boards, and various components for DIY electronics projects. With a wealth of experience in the industry, Hardkernel has gained a reputation for providing high-quality products and exceptional customer service.

Pros and Cons

  • Pros:
    • Wide selection of single board computers and related components
    • High-quality products with excellent performance
    • Competitive pricing and value for money
    • Responsive customer service
    • Active community and customer involvement
    • Fast and reliable shipping
  • Cons:
    • Limited availability of some popular items due to high demand
    • Website navigation could be more user-friendly
    • Not many promotions or discounts offered

User Experience

Hardkernel.com offers a straightforward and clean website design, making it easy for users to find and purchase the products they need. However, some customers have reported difficulties in locating specific items due to the site's organization. Nonetheless, overall user experience is positive, with fast loading times and a responsive interface.

Pricing and Value for Money

Hardkernel.com is known for its competitive pricing, offering excellent value for money. The pricing of their products is often lower than their competitors, making it an attractive option for those on a budget. Additionally, the quality of the products justifies the price, ensuring customers get their money's worth.

Customer Service

Hardkernel.com is committed to providing exceptional customer service. Their support team is responsive and knowledgeable, promptly addressing any inquiries or issues that customers may have. Whether it's pre-sales questions or post-purchase assistance, customers can expect a high level of assistance and support.

Product Quality and Selection

Hardkernel.com offers a wide range of single board computers, development boards, and components, all of which are known for their excellent quality. The products undergo rigorous testing to ensure reliability and performance. Additionally, the selection caters to both beginners and advanced users, making it suitable for various DIY electronics projects.

Website Usability

The website's usability could be improved to enhance the overall user experience. While it is functional, some customers have reported difficulties in finding specific products due to the site's navigation. Streamlining the product categorization and search functionality would make it easier for customers to locate and purchase their desired items.

Returns and Exchanges

Hardkernel.com has a clear and straightforward returns and exchanges policy. If a customer is not satisfied with their purchase, they can contact customer service within a specified timeframe to initiate a return or exchange. The company ensures a smooth process and takes customer satisfaction seriously.

Promotions and Discounts

While Hardkernel.com does not offer frequent promotions or discounts, they occasionally run special deals on selected products. Customers are encouraged to sign up for the newsletter or follow the website's social media channels to stay updated on any ongoing promotions or limited-time offers.


Hardkernel.com has built a strong reputation within the DIY electronics community. Their commitment to providing high-quality products and exceptional customer service has garnered trust and loyalty from their customers. The company's dedication to continuous improvement and innovation further solidifies their reputation as a reputable retailer in the industry.

Payment Options

Hardkernel.com supports various payment options to cater to customers from different regions. Common payment methods include credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. The secure payment gateway ensures the protection of personal and financial information during transactions.

Loyalty Programs

Hardkernel.com does not currently have a loyalty program in place. However, their focus on providing exceptional customer service and high-quality products encourages customer loyalty and repeat purchases.

Customer Reviews

Customer reviews on Hardkernel.com are largely positive, highlighting the quality of the products, fast shipping, and excellent customer service. However, some negative reviews mention difficulties in navigating the website or limited availability of certain items. Overall, the positive customer reviews greatly outweigh the negative ones, reinforcing the company's commitment to customer satisfaction.

Community Involvement

Hardkernel.com fosters a sense of community by actively engaging with its customers through forums, blogs, and social media platforms. They encourage users to share their projects, exchange ideas, and provide support to fellow DIY enthusiasts. This community involvement contributes to the overall positive experience of being a Hardkernel customer.

Shipping and Costs

Hardkernel.com offers fast and reliable shipping worldwide. The company partners with reputable shipping carriers to ensure timely delivery of orders. Shipping costs vary depending on the destination and weight of the package. Customers can obtain an estimate of the shipping costs during the checkout process before finalizing their order.