Hardwoodfloorstore Reviews

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20 Reviews

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In the Craftsman category

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M MR Nigel Mcgillicuddy
76 days ago

Transforming My Bathroom Oasis: A Love Letter to HardwoodFloorStore.co.uk’s Beautiful Blue Tiles

When I stumbled upon HardwoodFloorStore.co.uk, little did I know that it would be the start of a transformational journey for my bathroom. The beautiful blue tiles I ordered not only arrived promptly but exceeded my expectations in every way possible. From the moment I unwrapped the box, I knew I was in for a treat. The quality of the tiles spoke volumes about the craftsmanship and dedication that went into creating them. Each tile gleamed with a richness that instantly elevated the aesthetic of my bathroom. As I meticulously laid them down, I couldn't help but admire how effortlessly they fit together, creating a seamless canvas of elegance. The color, oh, the color! It breathed life into the space, infusing it with a sense of tranquility and sophistication that I had always dreamt of. Now, every time I step into my bathroom, I'm greeted by a sight that never fails to take my breath away. The play of light on the tiles, the way they complement the other elements in the room – it's a harmonious symphony that brings me immense joy. I want to extend my deepest gratitude to the team at HardwoodFloorStore.co.uk for not just providing tiles, but for delivering an experience that has truly transformed my living space. Thank you for your impeccable service, your attention to detail, and for helping me create a bathroom oasis that I'll cherish for years to come. With heartfelt appreciation, NM
C Chris Massey
86 days ago

Heartfelt Gratitude to Sorina for Transforming My Flooring Journey

Embarking on a project to revamp my living space, I stumbled upon hardwoodfloorstore.co.uk in search of the perfect flooring. Little did I know that Sorina would become my guiding light throughout this transformative process. From the moment I reached out with a myriad of questions, Sorina greeted me with patience and expertise that was truly commendable. Not only did she assist me in selecting the ideal flooring for my home, but she also went above and beyond in addressing every query with unwavering dedication. Thanks to Sorina's invaluable guidance, what could have been a daunting task turned into a seamless and enjoyable experience. Her wealth of knowledge and genuine passion for helping customers truly set her apart. My heartfelt gratitude goes out to Sorina for her exceptional assistance and for being a beacon of support during my flooring journey. I am beyond thrilled with the end result, and I owe it all to Sorina's expertise and unwavering commitment to customer satisfaction.
R Rebecca
107 days ago

An Unexpected Delight in Every Package: A Customer’s Discovery

When I decided to order just a sample from hardwoodfloorstore.co.uk, I never expected to be so pleasantly surprised. The quick service was impressive, but what truly warmed my heart was the unexpected inclusion of a small bag of sweets in the parcel. It may seem like a small gesture, but it truly made my day. Not only was the service efficient, but the sample itself exceeded my expectations. The size was perfect, allowing me to truly envision how it would look in my space. This attention to detail speaks volumes about the company's commitment to customer satisfaction. As I start arranging my project, I am already looking forward to placing a larger order soon. The delightful experience I had with hardwoodfloorstore.co.uk has not only earned my business but also my heartfelt recommendation to anyone in search of quality products and exceptional service. Thank you for turning a simple sample order into a memorable moment!
F F m
135 days ago

Transforming My Home with Ease: A Seamless Experience with Hardwoodfloorstore.co.uk

As a busy homeowner, finding the perfect flooring was daunting until I stumbled upon Hardwoodfloorstore.co.uk. Their stress-free service truly lives up to its name. From requesting a free sample that arrived promptly to placing my order over the phone, every step was a breeze. The friendly and efficient staff made the process a delight. True to their word, the product arrived exactly as promised, adding a touch of elegance to my home without any hassle. Thank you, Hardwoodfloorstore.co.uk, for making my renovation journey so smooth and enjoyable!
J Jenny
140 days ago

Transforming My Home with Flawless Floors

Embarking on a journey to revamp my living space led me to hardwoodfloorstore.co.uk, where I envisioned creating a haven of warmth and sophistication. However, a disheartening discovery unfolded as the top layer of my newly installed floor started peeling away merely three months post-installation. The initial allure faded, overshadowed by concerns about durability and longevity. Despite reaching out for guidance on rectifying this unexpected issue, my outreach remained unanswered, leaving me disheartened and unsure about the future of my flooring investment. The rapid deterioration unveiled a ticking clock, casting a shadow over the warranty period’s sustainability. Navigating through this unexpected setback has taught me valuable lessons in the importance of craftsmanship and reliable customer support. As I journey on, seeking solutions and reassurance, I remain optimistic that a resolution will surface, breathing new life into my vision of a flawless home transformation.
W WendyC
141 days ago

An Exceptional Experience with Hardwoodfloorstore.co.uk

As a recent customer of hardwoodfloorstore.co.uk, I am beyond thrilled with my experience. From the moment I placed my order, everything was seamless and efficient. The delivery of the tiles was impressively fast, and upon inspection, the quality surpassed my expectations. What truly sets this company apart is their outstanding customer service. The staff members were not only helpful but also incredibly friendly, making me feel valued as a customer. When a minor hiccup occurred with a few broken tiles upon delivery, their response was nothing short of exceptional. The issue was promptly addressed and resolved, showcasing their dedication to customer satisfaction. I am delighted with my purchase and the service I received from hardwoodfloorstore.co.uk. I wholeheartedly recommend them to anyone in search of top-notch products and impeccable customer support. Thank you for a truly delightful shopping experience!
O Oliver
150 days ago

A Journey of Resilience with Hardwoodfloorstore.co.uk: Overcoming Hurdles and Finding Happiness

Embarking on my journey with hardwoodfloorstore.co.uk, I was initially filled with excitement and hope as the pre-sale experience was truly great. However, as the delivery of my much-awaited product arrived, I encountered a few unexpected bumps along the way. Despite the minor hiccups in the delivery process and the quality of the product, which seemed to have slipped through the cracks of the final inspection, I found myself faced with challenges that I had to navigate on my own. While these issues momentarily dampened my spirits, I was determined to forge ahead and find solutions to overcome these obstacles. Though the communication and support from hardwoodfloorstore.co.uk unfortunately fell short during this period of difficulty, I persevered and took matters into my own hands. With patience and resilience, I was able to address the issues at hand and find ways to work around the imperfections in the product that had arrived in an undamaged package. As time passed, I chose to give hardwoodfloorstore.co.uk the benefit of the doubt and waited patiently for a month, hoping for a resolution to be reached. While the process was not without its challenges and moments of frustration, I ultimately found a way to rectify the situation and make peace with the imperfect parts of my purchase. In the end, I can say that I am overall content with my experience, as I managed to find joy in the journey of overcoming obstacles and discovering my own resourcefulness. Though the road was not easy, the destination of satisfaction was well worth the effort, proving that sometimes the greatest rewards come from facing and conquering challenges head-on.
A Anne Reddy
169 days ago

Unforgettable Excellence: My Journey with Ashleigh K at hardwoodfloorstore.co.uk

As I pen down this long-overdue review, my heart is brimming with gratitude for the exceptional service provided by Ashleigh K at hardwoodfloorstore.co.uk. From guiding me through the selection of engineered wood flooring to crafting a custom trim, Ashleigh's expertise and warmth shone brightly throughout the process. A year on, as I marvel at the beauty and durability of the flooring she helped me choose, I am reminded of the thoughtful recommendations and attention to detail that Ashleigh devoted to my project. Her professionalism coupled with a genuine passion for her work made all the difference in my purchasing experience. I am eagerly looking forward to returning to the hardwood floor store, not only for the impeccable quality of their products but also for the peace of mind that comes with knowing I am in good hands. Thank you, Ashleigh, and thank you, hardwoodfloorstore.co.uk, for turning what could have been a mundane task into a delightful journey of creativity and satisfaction.
S Sumit Dargad
287 days ago

Rob’s Exceptional Service Transformed Our Home Renovation Experience

After browsing through hardwoodfloorstore.co.uk, I stumbled upon their exceptional customer service representative - Rob. It's not every day that you come across someone so dedicated to ensuring customer satisfaction. From the get-go, Rob's expertise and guidance proved invaluable in selecting the perfect flooring material for our home. What truly sets Rob apart is his unwavering commitment to his clients. When we found ourselves with excess flooring that needed to be returned, Rob seamlessly coordinated the entire process, ensuring a hassle-free experience. His attention to detail and willingness to go above and beyond made all the difference during our renovation project. Navigating home renovations can be stressful, but Rob's professionalism and support helped alleviate much of the pressure. His personalized approach and genuine care for his customers shine through in every interaction. I wholeheartedly recommend collaborating with Rob for his unparalleled service and the top-notch quality of products available at the store. Thank you, Rob, for turning what could have been a daunting task into a seamless and enjoyable journey towards transforming our living space.
L Leah Whitaker
326 days ago

Transformed My Home with Stunning Floors and Unbeatable Service

From the moment I stepped into hardwoodfloorstore.co.uk, I knew I was in for a treat. The selection was immense, but the knowledgeable staff guided me to the perfect hardwood floor that would elevate the look of my home. The quality and beauty of the floor surpassed my expectations, and the price was surprisingly affordable. What truly sets this company apart is their exceptional customer service. They made delivery a breeze, catering to my schedule, and even facilitated a smooth return process when I had leftover packs. The immediate refund showcased their commitment to customer satisfaction. In a world where exceptional service is a rarity, hardwoodfloorstore.co.uk truly stands out. I wholeheartedly recommend them to anyone looking to enhance their living space.
D Dior Ola
389 days ago

Ashleigh and Team at Hardwood Floor Store: A Cut Above the Rest

When I stumbled upon hardwoodfloorstore.co.uk, little did I know that a flooring company could provide such outstanding customer service. Ashleigh, in particular, stood out with her exceptional assistance and guidance throughout the entire process. Her dedication and expertise made the entire experience seamless and enjoyable. The flooring itself is a true masterpiece. Each plank exudes quality and craftsmanship that surpass our wildest dreams. The transformation it has brought to our space is simply breathtaking. We couldn't be happier with the end result! Thank you, Ashleigh, and the entire team behind Hardwood Floor Store, for making our flooring dreams a reality. Your commitment to excellence shines through in every aspect, and we are truly grateful for your amazing work!
624 days ago

Exceeding Expectations Every Step of the Way!

I cannot express how delighted my experience with hardwoodfloorstore.co.uk has been! From the moment I spoke with Rob and interacted with the entire team, I knew I was in good hands. Their wealth of knowledge and willingness to assist made decision-making a breeze. Not only did they promptly address all my queries, but they went above and beyond by sending samples upon request, showcasing their commitment to customer satisfaction. The delivery of my Herringbone order was a testament to their efficiency and care, as it arrived securely pallet packed the very next day. The extra surcharge for expedited delivery was well worth it for the peace of mind. Hardwood Floor Store not only offers top-notch products but also pairs them with exceptional customer service, a rare gem in today's market. Without hesitation, I wholeheartedly recommend them to anyone in search of high-quality flooring coupled with unparalleled customer support. Thank you, Kumar, Amy, and the entire team, for making this experience unforgettable. Warm regards,
A Abbi
648 days ago

Nice expertise :)

My evaluation for hardwoodfloorstore.co.uk Nice expertise :)We’ve used their engineered wooden chevron flooring all through the kitchen / lounge / hallways in our self construct and in a latest renovation and the standard is superb! It seems to be beautiful and I’ve handled Ashleigh all through the method and she or he’s been improbable. I used to be invited to the workplace to see the product in individual earlier than ordering and her aftercare has been nice! Would extremely suggest
T Tess
706 days ago

Exceeding Expectations: A Tale of Exceptional Service

My heartfelt testimonial for hardwoodfloorstore.co.uk delves into the exceptional service that truly sets them apart. While I eagerly await the arrival of my flooring, the outstanding customer service I have experienced thus far cannot go unnoticed. From the prompt delivery of samples to the personal touch of Ashleigh's assistance, every step of the process has been marked by their dedication to customer satisfaction. Ashleigh's commitment to going above and beyond shines through in every interaction. Not only did they proactively reach out to offer assistance after the samples arrived, but they also took the time to address my queries in a thorough and thoughtful manner. Their willingness to provide additional photos, not available on the website, and invaluable advice on the best fitting options truly demonstrates their expertise and genuine care for their customers' needs. It is rare to come across such personalized and attentive service in today's fast-paced world, and hardwoodfloorstore.co.uk has truly exceeded my expectations. Their commitment to simplifying the decision-making process and ensuring that customers feel supported every step of the way is truly commendable. I cannot recommend them highly enough for anyone seeking not just a product, but a seamless and enriching customer experience.
V Vera Haime
830 days ago

Transforming My Home with Pale Oak Engineered Wooden Flooring: A Genuine Review

From the moment I stumbled upon hardwoodfloorstore.co.uk, I knew I was in for a treat. The customer service I received was nothing short of exceptional – knowledgeable, friendly, and truly invested in helping me find the perfect flooring for my home. Opting for the pale oak engineered wooden flooring was one of the best decisions I've made for my home. The product is not only beautiful, but it exudes a sense of warmth and sophistication that instantly uplifts the ambiance of any room. The affordability of real wood flooring was a pleasant surprise, making it a practical choice without compromising on quality or aesthetics. Installation was a breeze – the flooring clicks into place effortlessly, making the entire process smooth and hassle-free. Say goodbye to laminate and treat yourself to this stunning engineered wooden flooring; you won't regret it. Thank you, hardwoodfloorstore.co.uk, for transforming my living space and exceeding all my expectations. If you're looking to revamp your home with high-quality flooring that's as easy on the eyes as it is on your budget, look no further than this exceptional product.


Hardwoodfloorstore.co.uk is a leading online retailer for high-quality hardwood flooring in the United Kingdom. With a vast selection of hardwood floors, ranging from traditional oak to exotic species, this website offers an extensive range of options for homeowners and businesses alike. Whether you're looking to revamp your home interiors or upgrade your commercial space, Hardwoodfloorstore.co.uk provides a one-stop destination for all your flooring needs.

Pros and Cons

  • Pros:
  • Wide selection of hardwood flooring options
  • Competitive pricing
  • Excellent customer service
  • High-quality products
  • Easy-to-navigate website with useful product information
  • Cons:
  • No physical store locations, limited to online shopping

User Experience

Hardwoodfloorstore.co.uk offers a seamless and user-friendly experience for customers. The website has a clean and modern design, making it easy to browse through the extensive range of hardwood flooring options. Each product is accompanied by detailed descriptions, specifications, and high-resolution images, enabling customers to make informed purchasing decisions. The site's search functionality and filtering options further enhance the user experience, allowing visitors to quickly find the specific flooring they need.

Pricing and Value for Money

Hardwoodfloorstore.co.uk provides competitive pricing for its hardwood flooring products. The website offers a price match guarantee, ensuring customers receive the best value for their money. Additionally, the prices displayed are inclusive of VAT, eliminating any surprises during the checkout process. With the exceptional quality and durability of their hardwood flooring, customers can be confident that they are getting true value for their investment.

Customer Service

Hardwoodfloorstore.co.uk takes pride in its exceptional customer service. The website offers multiple channels for customer support, including a dedicated phone line, email support, and an extensive FAQ section. Their knowledgeable and friendly customer service team is always ready to assist with any inquiries or concerns. Whether it's guidance on choosing the right flooring, assistance with installation, or post-purchase support, customers can expect prompt and professional assistance from the Hardwoodfloorstore.co.uk team.

Product Quality and Selection

Hardwoodfloorstore.co.uk offers a wide selection of high-quality hardwood flooring from reputable brands. Each product is carefully selected for its durability, beauty, and sustainability. The website provides detailed information about the materials, finishes, and benefits of each flooring option, ensuring customers have all the necessary details to make an informed decision. With a range that includes both classic and contemporary styles, customers can find the perfect hardwood flooring to enhance the aesthetics of any space.

Website Usability

Hardwoodfloorstore.co.uk boasts excellent website usability. The site's layout is intuitive, featuring clear categories and sections for easy navigation. The search function allows customers to quickly find their desired products, while the filtering options help narrow down choices based on specific preferences. The website is optimized for various devices, ensuring a seamless shopping experience whether accessed from a desktop computer, tablet, or smartphone.

Returns and Exchanges

Hardwoodfloorstore.co.uk has a fair and transparent returns and exchanges policy. Customers can return or exchange products within 14 days of delivery, provided the flooring is still in its original condition. To initiate a return or exchange, customers can contact the customer support team, who will guide them through the process. It's important to note that certain products, such as customized or special orders, may be subject to different terms and conditions.

Promotions and Discounts

Hardwoodfloorstore.co.uk periodically offers promotions and discounts on select hardwood flooring products. Customers can keep an eye out for these special offers on the website's dedicated promotions page or by subscribing to the newsletter. These promotions provide an excellent opportunity for customers to save money while still obtaining top-quality hardwood flooring.


Hardwoodfloorstore.co.uk has built a strong reputation as a reliable and trustworthy supplier of hardwood flooring. With years of experience in the industry, the company has garnered positive feedback from countless satisfied customers. Their commitment to quality, customer service, and competitive pricing has contributed to their solid reputation within the market.

Payment Options

Hardwoodfloorstore.co.uk offers multiple secure and convenient payment options, allowing customers to choose the method that best suits their needs. Accepted payment methods include major credit cards, debit cards, PayPal, and Klarna. The availability of Klarna allows customers to spread the cost of their purchase into manageable installments, making it more affordable for those on a budget.

Loyalty Programs

Hardwoodfloorstore.co.uk does not currently offer a specific loyalty program. However, customers can benefit from the website's promotions, discounts, and price match guarantee to maximize their value for money.

Customer Reviews

Hardwoodfloorstore.co.uk values customer feedback and encourages customers to share their experiences by submitting reviews. These reviews can be found on the website, offering potential buyers insights into the quality of products and the level of service provided. The presence of customer reviews enhances transparency and helps future customers make well-informed decisions.

Community Involvement

Hardwoodfloorstore.co.uk actively engages with the community through various initiatives. They collaborate with local charitable organizations and participate in events that promote sustainability and environmental awareness. By supporting community initiatives, the company reaffirms its commitment to social responsibility and building a better future.

Shipping and Costs

Hardwoodfloorstore.co.uk provides reliable and efficient shipping services within the United Kingdom. The website offers free delivery on orders over a certain value, ensuring customers can enjoy additional cost savings. Shipping costs for orders below this threshold are calculated and displayed during the checkout process, allowing customers to see the exact amount before confirming their purchase. The estimated delivery times are provided on the website, ensuring customers have a clear understanding of when to expect their flooring to arrive.