Harmless Reviews

Voted Average (3/5)

94 Votes

94 Reviews

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In the Big Sales category

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21% users rated Terrible
24% users rated Poor
4% users rated Average
23% users rated Very Good
27% users rated Excellent
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Harmless.org.uk is an online platform dedicated to promoting mental health and providing support for individuals struggling with self-harm and suicide. Founded in 2007, this non-profit organization aims to raise awareness, offer intervention services, and provide useful resources for both individuals and professionals working within the mental health sector.

Pros and Cons

  • Pros:
  1. A comprehensive range of resources and information on self-harm and suicide prevention.
  2. Extensive support services, including therapy, workshops, and crisis intervention.
  3. Access to a supportive and understanding community through forums and support groups.
  4. Strong focus on destigmatizing mental health issues.
  5. Professionally trained staff and volunteers offering reliable guidance and assistance.
  • Cons:
    1. Availability and coverage of certain support services may vary depending on location.
    2. Some users may prefer in-person support over online platforms.

    User Experience

    The website offers a well-organized layout, making it easy for users to navigate and find relevant resources. The search function allows users to quickly access specific topics or keywords. Information is presented in a clear and reader-friendly manner, making it accessible to all users, including those who may be experiencing distress.

    Pricing and Value for Money

    All content and resources on harmless.org.uk are provided free of charge, ensuring that individuals facing financial constraints can still access essential support and information. This commitment to affordability and accessibility enhances the value provided by the platform.

    Customer Service

    Harmless.org.uk offers a dedicated and empathetic team of staff and volunteers who are trained to provide compassionate support to individuals in need. They can be reached through various channels, including phone, email, and online chat, ensuring that assistance is readily available to users.

    Product Quality and Selection

    While Harmless.org.uk does not offer physical products, the quality of their resources, information, and services is highly commendable. The platform collaborates with mental health experts and professionals to ensure reliable and evidence-based content. The selection of resources is diverse, covering a wide range of topics related to self-harm, suicide prevention, and general mental health support.

    Website Usability

    The website is designed to be user-friendly and intuitive, allowing users to easily navigate through different sections and find the information they need. The inclusion of search functionality helps users quickly locate specific resources or articles.

    Returns and Exchanges

    As the platform does not offer physical products, returns and exchanges are not applicable.

    Promotions and Discounts

    Harmless.org.uk may occasionally run promotional campaigns or offer discounted rates for specific services, workshops, or events. Users are encouraged to regularly check the website or subscribe to the newsletter to stay informed about any upcoming promotions.


    Harmless.org.uk has established a strong reputation in the mental health community. Their commitment to destigmatizing mental health issues and providing reliable information and support has earned them credibility and trust among users and professionals alike.

    Payment Options

    As a non-profit organization, Harmless.org.uk primarily relies on donations to sustain their operations. The website provides secure online donation options, allowing individuals and organizations to contribute to their cause. Donations can be made via various payment methods, including credit/debit cards and online payment platforms.

    Loyalty Programs

    Currently, harmless.org.uk does not have a loyalty program; however, regular users can stay connected through subscriptions to newsletters and social media platforms to receive updates on new resources and events.

    Customer Reviews

    Harmless.org.uk has received overwhelmingly positive reviews from users who have found immense support, guidance, and understanding through the platform. Users frequently praise the organization's dedication to mental health advocacy and the quality of resources provided.

    Community Involvement

    Harmless.org.uk actively fosters a sense of community by providing various support groups, forums, and events where individuals can connect with others who may be experiencing similar challenges. By promoting a supportive and non-judgmental environment, they encourage individuals to share their experiences and seek or offer help.

    Shipping and Costs

    As an online platform offering digital resources, harmless.org.uk does not incur any shipping costs. All resources are accessible online at no charge. However, donations towards the organization's work are greatly appreciated to support the maintenance and growth of their services.

    In conclusion, Harmless.org.uk is an invaluable resource and support platform for individuals struggling with self-harm and suicide, as well as mental health professionals seeking evidence-based information and guidance. With its user-friendly interface, reliable resources, and compassionate support, Harmless.org.uk has rightfully earned a reputation as a trustworthy and authoritative platform in the field of mental health advocacy and suicide prevention.