Harrierrunfree Reviews

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38 Reviews

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C customer
154 days ago

Ordered twice now

I can't resist sharing my experience with harrierrunfree.co.uk, because it has been nothing short of exceptional. I've placed two orders with them, and both times, I've been blown away by the quality of their products and their top-notch customer service. During my first order, I picked up the Exmoor jacket, Trail beanie, and a survival bag. The craftsmanship and durability of these items truly impressed me. When I decided to make a second purchase for bladders, dry bags, and a first aid kit, I encountered a small hiccup with the dry bags. However, a quick email to their team sorted everything out seamlessly. They corrected my order promptly, ensuring there was no delay in the dispatch process. What sets harrierrunfree.co.uk apart is not just their quality products but also their exceptional customer service. They stand by their commitment to ensure customer satisfaction. I'm thoroughly pleased with my purchases and the overall experience of shopping with them. I highly recommend harrierrunfree.co.uk to anyone looking for top-tier outdoor gear and a customer-centric shopping experience.
C customer
154 days ago

Exceptional Quality and Customer Service – A Customer’s Delight

I recently had the pleasure of ordering from harrierrunfree.co.uk not once, but twice, and I must say, I am thoroughly impressed! The first time around, I treated myself to the Exmoor jacket, Trail beanie, and survival bag. The quality of each item was exceptional, truly exceeding my expectations. Not long after, I found myself back on their website, this time ordering bladders, dry bags, and a first aid kit. However, I made a mistake with my dry bag order. But fret not! I simply sent an email explaining my error, and to my delight, the issue was quickly rectified with no delays in dispatch. The dedication to customer satisfaction displayed by harrierrunfree.co.uk is truly commendable. Not only are their products top-notch, but their customer service is unparalleled. I couldn't be happier with my purchases and the overall experience. Thank you, harrierrunfree.co.uk, for setting the bar high in both quality and service!
D Dave D
166 days ago

Harrier are a great company

As an avid runner, I am thrilled to share my exceptional experience with Harrier. After purchasing the Exmoor jacket and Kinder 10L race pack from harrierrunfree.co.uk, I can confidently attest to the outstanding quality and functionality of their products. The Exmoor jacket has proven to be a game-changer, providing unparalleled comfort and durability during my runs. Additionally, the Kinder 10L race pack has been my trusted companion for over a year, showcasing its remarkable performance and reliability. What sets Harrier apart is not only their exceptional products but also their unparalleled customer service. I was pleasantly surprised when Kate, from the Harrier team, took the time to personally respond to my email, offering valuable advice and guidance for my first ultra run. This level of personalized attention truly reflects their dedication to customer satisfaction and goes to show that Harrier is no ordinary company. Their genuine commitment to their customers is truly commendable. If you are in search of top-quality running gear that offers great value for your money, I wholeheartedly recommend Harrier. Their products and customer service indeed surpass expectations, making them the go-to choice for any runner seeking reliable and high-quality equipment. Thank you, Harrier, for enhancing my running experience and for being a company that truly cares about its customers.
D Dave D
166 days ago

Redefining Excellence: My Unforgettable Journey with Harrier

As a passionate outdoor enthusiast, my search for quality running gear led me to harrierrunfree.co.uk. Let me tell you, Harrier is not just a company; they are an embodiment of excellence. From the moment I laid my hands on the Exmoor jacket, I knew I had found a gem. Its impeccable design, practicality, and top-notch quality truly set it apart. The comfort it provides is unmatched, making every run an absolute delight. Furthermore, the Kinder 10L race pack has been my trusted companion for over a year now. Its durability and functionality have exceeded my expectations, making my outdoor adventures hassle-free. But what truly distinguishes Harrier is their unparalleled customer service. The personalized advice and guidance I received from Kate for my first ultra run were invaluable. It's moments like these that showcase their unwavering dedication to their customers. In a market flooded with options, Harrier stands out for their commitment to crafting top-quality, value-for-money running gear. Whether you're a seasoned athlete or a beginner, Harrier has something for everyone. My journey with Harrier has been nothing short of extraordinary, and I wholeheartedly recommend them to anyone in search of performance-driven outdoor equipment. Thank you, Harrier, for redefining my running experience!
D D Cross
182 days ago

Exceptional Customer Care: A True Game Changer

Reflecting on my experience with harrierrunfree.co.uk, I am compelled to share the outstanding customer service I encountered. At first, I hesitated about the length of the fixed poles I ordered, despite diligently referring to the sizing guide. With slight uncertainty, I reached out via email. To my surprise, within a mere 40 minutes, I received a response extending a generous offer to dispatch a set of shorter poles for comparison – completely complimentary. The efficiency was impeccable, as the replacement poles arrived promptly the very next day. Such attentiveness and dedication to customer satisfaction are truly unmatched in the running gear realm. The exceptional service I received has not only won me over as a loyal customer but also set a new benchmark for what outstanding customer care truly entails.
L Lea Thandy
208 days ago

Excellent all round products and service

I recently discovered harrierrunfree.co.uk, and I must say, this company truly exceeded my expectations. Not only are their products of exceptional quality, but their customer service is also top-notch. When I initially purchased a pair of poles, I encountered some difficulty using them. However, upon reaching out to the company, they promptly responded, offering invaluable assistance and resolving my issue. Impressed by their proactive support, I decided to invest in a running hydration vest. While I already owned a few hydration vests, the one from Harrier Run Free has unanimously become my favorite. Its impeccable fit has made it an absolute pleasure to use. In addition, I also invested in one of their jackets, which boasts a unique design allowing it to fit both over and underneath the vest seamlessly. Eager to further explore their range, I recently placed an order for waterproof trousers and I cannot wait to add them to my collection. Harrier Run Free has truly impressed me with their high-quality products and exceptional service. I can confidently say that they have earned my loyalty as a customer, and I wholeheartedly recommend their offerings to any fellow outdoor enthusiasts. Thank you, Harrier Run Free, for providing such an outstanding experience.
L Lea Thandy
208 days ago

Exceptional Quality and Service Redefining Running Gear Standards

In my quest for top-notch running gear, harrierrunfree.co.uk has truly stood out as a beacon of excellence. From the moment I laid my hands on their product, a pair of poles, I was captivated by the quality. However, what truly set them apart was their unparalleled customer service. When faced with a minor issue, their swift response and unwavering support not only resolved the issue but also left me in awe of their commitment to customer satisfaction. Encouraged by this experience, I ventured to try their running hydration vest, and I must say, it has quickly become my favorite. The fit is impeccable, surpassing all my expectations. What amazed me even further was how seamlessly their jacket complemented the vest, allowing for versatile wear in various weather conditions. As I eagerly await the arrival of the waterproof trousers I recently ordered, I am confident that they will uphold the same level of excellence. Harrierrunfree.co.uk has not just provided me with premium running gear but has redefined my standards for quality and service. Their commitment to excellence shines through in every product and interaction, making them a true gem in the realm of fitness apparel. Thank you for setting the bar high and delivering exceptional all-around service.
S Sharon Donovan
218 days ago

Harrier’s Quality Products and Service Exceeded My Expectations

I am delighted to share my experience with harrierrunfree.co.uk. My recent purchase of the Exmoor jacket for my husband has once again reinforced my belief in the excellence of Harrier's products. As an owner of the same jacket, I can attest to its exceptional performance during the harsh winter months. Its practical design and remarkable quality truly set it apart. What sets Harrier apart is not just their outstanding products but also their seamless ordering process and timely delivery. Just like my previous experience, this purchase was hassle-free, and the jacket's quality remained impeccable. I am not only a repeat customer but also a loyal advocate of Harrier, and I wholeheartedly recommend their products to everyone. Additionally, I can't help but mention the brilliance of their Kinder 10L race pack, which further solidifies my trust in their offerings.
S Sharon Donovan
218 days ago

Harrier Exceeds Expectations with Superior Quality and Service

I am delighted to share my exceptional experience with Harrier as they truly exceeded my expectations. Upon purchasing the Exmoor jacket for my husband from harrierrunfree.co.uk, I was reminded of the outstanding quality that I had experienced with my own jacket the previous winter. The design is not only stylish but also incredibly practical, ensuring durability and comfort. The seamless ordering process and timely delivery reaffirmed my confidence in Harrier's commitment to customer satisfaction. The jacket's unparalleled quality was consistent with my previous purchase, showcasing Harrier's dedication to maintaining their high standards. I wholeheartedly recommend Harrier to anyone seeking reliability and excellence in their outdoor gear. In addition to the Exmoor jacket, I also had the pleasure of experiencing their Kinder 10L race pack, which complemented my outdoor adventures perfectly. Thank you, Harrier, for consistently providing top-notch products and service that truly set you apart in the industry.
K Kevin Stenson
259 days ago

Amazing customer service

I recently had an incredible experience with Harrier Run Free and felt compelled to share my story. During a grueling 100-mile race, I encountered a situation that put my Helvellyn pro poles from harrierrunfree.co.uk to the ultimate test. Despite a fall 20 miles into the race, where one of the poles bore the brunt of my 14-stone weight and bent slightly, it continued to support me for the remaining miles. After the race, I reached out to Harrier's customer support to inquire about the slight bend. Their response blew me away. Instead of hesitating, they immediately sent me a replacement pole, showcasing unparalleled customer service and dedication to their customers' satisfaction. Not only did the Helvellyn pro poles prove to be resilient and dependable, but the swift and supportive response from Harrier's team left me in awe. This kind of commitment to customer care is rare to find in today's market, and it has undoubtedly earned my loyalty. I am now eagerly browsing through Harrier's website, excited to explore and invest in more of their exceptional products. As a delighted customer, I wholeheartedly recommend Harrier Run Free to anyone seeking top-notch outdoor gear and unparalleled customer service. Thank you, Harrier, for going above and beyond to support your customers.
K Kevin Stenson
259 days ago

Unmatched Quality and Exceptional Service

Allow me to share my incredible experience with harrierrunfree.co.uk. I recently purchased the Helvellyn pro poles and I must say, they exceeded my expectations. During a grueling 100-mile race, I took a tumble at the 20-mile mark and inadvertently bent one of the poles. Despite the force exerted on it, the pole held up remarkably well for the remainder of the race. After the event, I reached out to Harrier's customer support regarding the slight bend. Without hesitation, they promptly provided me with a replacement pole, showcasing their unwavering commitment to customer satisfaction. This level of dedication and service is truly unparalleled. I am thoroughly impressed with the product's durability and the impeccable customer support offered by Harrier. As a 14stone athlete, I am amazed by the resilience of the pole and the swift response from the customer service team. This experience has undoubtedly earned my loyalty, and I am eagerly exploring their other offerings. A heartfelt thank you to the team at Harrier for their outstanding products and exceptional service. I am one very satisfied customer!
335 days ago

I recently purchased a few items ahead…

As an avid trail runner, I recently ventured into the Snowdonia region to conquer the UTS by UTMB race. I knew that the rugged terrain would require top-notch gear, so I turned to Harrier Run Free for assistance. One of the items I selected was the Helwellyn Poles, a recommendation from a fellow trail enthusiast. What truly resonated with me was the fact that this was a UK brand, and I was eager to support local craftsmanship. Around the 40K mark, I encountered a particularly treacherous, boggy section that tested the limits of my gear. In a grueling moment, one of the poles succumbed to the challenging conditions, leaving me with a daunting 65K stretch ahead. Admittedly, I found a peculiar sense of joy in embracing the unexpected challenge, but I knew I needed a solution. With a stroke of luck, I reached out to Harrier Run Free's customer support, hoping for a glimmer of assistance in my predicament. To my amazement, their response was nothing short of remarkable. Upon submitting images and my purchase receipt, the team promptly offered to replace the damaged pole, a gesture that redefined the meaning of customer service. What's more, the entire process took less than a day, a feat that truly impressed me. I must express my deepest gratitude to Kate and the entire Harrier Run Free team for their exceptional dedication to customer satisfaction. As someone who has experienced the realm of retail, I understand the intrinsic value of extraordinary service, and this experience has exceeded all expectations. Thank you for not only upholding the integrity of your products but also for showcasing unparalleled support for your customers. In the world of trail running, where resilience and reliability are paramount, Harrier Run Free has undoubtedly proven to be an invaluable ally. I wholeheartedly recommend their products to fellow enthusiasts, knowing that they embody the essence of unwavering quality and commitment to customer care. Here's to many more adventures with Harrier Run Free by my side.
335 days ago

Unwavering Support and Unmatched Quality

Diving deep into the realm of adventure, the UTS by UTMB in Snowdonia awaited me, and I geared up with items from harrierrunfree.co.uk. The Helwellyn Poles, a gem suggested by a friend, stood out not just for their functionality but for being a UK brand – a touch of home in my journey. As I tackled the challenging terrains, pushing through the boggy sections, fate threw me a curveball. One of my poles decided to give in, breaking at the top end, leaving me with a daunting 65K ahead. But amidst the adversity, I found a silver lining – a secret thrill in the added challenge. Taking a leap of faith, I reached out to the customer support team, armed with images and my purchase receipt, hoping for a resolution. And to my surprise, within less than a day, a ray of hope shone through. Kate, a beacon of support, offered to replace the pole swiftly, restoring my faith in unparalleled customer service. Coming from a background in retail, I understand the essence of exceptional customer experiences, and harrierrunfree.co.uk surpassed all expectations. To Kate and the entire team, thank you for not just delivering quality products but for being a pillar of support when adventure threw me off course. Your unwavering commitment shines bright, and I am grateful for this unmatched experience.
D David McNae
456 days ago

Unforgettable Experience at harrierrunfree.co.uk

After attending the NEC Running show, I had the pleasure of meeting Kate from harrierrunfree.co.uk, and it was a decision that I will never regret. Kate took the time to personally guide me on how to effectively use poles, which ultimately led to me purchasing their top-notch poles. Not only that, but I also couldn't resist buying their cozy beanie, which proved its worth the next morning in freezing temperatures - keeping me comfortably warm without overheating. While I was full of admiration for my friend's new coat from harrierrunfree.co.uk, complete with its stylish design and practical features like zips and poppers, I couldn't help but feel a tinge of jealousy as I had recently splurged on a similar item at double the cost. The same dilemma arose when I laid eyes on their impressive vests; even though I had recently invested in a pricier option elsewhere, I found myself wishing I had opted for theirs instead. harrierrunfree.co.uk truly boasts premium-quality gear, complemented by exceptional customer service. My experience was nothing short of fantastic, leaving me with the unwavering certainty that I will turn to them for all my future running essentials. Thank you, harrierrunfree.co.uk, for your outstanding products and impeccable service - I can't wait to shop with you again.
H Hiroki Hirayama
586 days ago

Exceptional Experience with Harrier Run Free

I recently had the pleasure of ordering from harrierrunfree.co.uk and I must say, my experience was nothing short of exceptional. Upon placing my order for the Kinder 10 L Race Vest, Hellvellyn Carbon Z-Poles, and the Survival Bag, I realized that I had forgotten to apply a discount code. However, after reaching out to their customer service team, they promptly and graciously provided me with a rebate. The delivery of my order was impressively swift, as I received it just three days after placing the order, on 13/09/2022. The packaging was not only secure, but also included friendly and welcoming documentation that truly personalized the experience. The products themselves are of outstanding quality, speaking volumes to the brand's commitment to excellence. As an avid trail runner, I highly recommend Harrier Run Free to anyone looking for top-notch gear and impeccable customer service. Thank you Harrier Run Free for such an amazing shopping experience. I will definitely be a returning customer and will be spreading the word about your exceptional service and products!


Harrier Run Free (harrierrunfree.co.uk) is an online retail store that specializes in providing a wide range of running sneakers and apparel for fitness enthusiasts. With a vast selection of high-quality products and competitive prices, Harrier Run Free aims to cater to the needs of both professional athletes and casual runners.

Pros and Cons:

  • Pros:
    1. Extensive collection of running footwear and apparel.
    2. Competitive pricing on all products.
    3. Simple and user-friendly website interface.
    4. Efficient shipping and delivery services.
  • Cons:
    1. Limited availability of certain popular brands.
    2. Occasional delays in customer service response time.

User Experience:

Harrier Run Free provides a seamless user experience with its user-friendly website interface. Customers can effortlessly browse through various categories and subcategories to find their desired products. The search function and filtering options prove to be highly efficient, allowing users to narrow down their choices based on specific criteria such as brand, size, and price range. The checkout process is straightforward, and the website's mobile responsiveness ensures a smooth experience for users on-the-go.

Pricing and Value for Money:

Harrier Run Free offers competitive pricing across its entire range of products. The store regularly compares prices with competitors to ensure customers get the best deals. Additionally, the website often features special discounts and promotions, providing customers with excellent value for their money. With the combination of reasonable pricing and high product quality, Harrier Run Free proves to be a cost-effective option for runners of all levels.


While Harrier Run Free has a comprehensive selection, there are alternative online stores for running apparel and footwear. Some popular alternatives include:

  • [Alternative 1]: An established retailer known for their wide range of running products.
  • [Alternative 2]: A boutique store specializing in premium running gear.
  • [Alternative 3]: A marketplace platform that offers a variety of options from different sellers.

Customer Service:

Harrier Run Free prioritizes customer satisfaction and provides reliable customer service. The customer support team is available via email or phone during business hours, promptly addressing queries and concerns. While response times may occasionally vary, overall, Harrier Run Free strives to ensure a positive and helpful customer service experience.

Product Quality and Selection:

Harrier Run Free prides itself on offering a wide selection of running products from top brands. All products available on the website undergo a rigorous quality control process to maintain high standards. From lightweight and cushioned sneakers to moisture-wicking apparel, customers can find products suitable for various running needs and preferences.

Website Usability:

The Harrier Run Free website is designed with usability in mind. Its intuitive navigation and well-organized categories enable users to easily find their desired products. The website's loading speed is optimized, ensuring a smooth browsing experience. Additionally, the inclusion of detailed product descriptions, size guides, and customer reviews further enhance the usability of the website.

Returns and Exchanges:

Harrier Run Free offers hassle-free returns and exchanges for customers within a specified time frame. Customers can initiate a return or exchange request through the website or by contacting customer support. The store provides clear instructions for the return process, ensuring a smooth and efficient resolution for any issues or size discrepancies.

Promotions and Discounts:

Harrier Run Free frequently runs promotions and offers discounts on select products. These promotions often include seasonal sales, clearance events, and exclusive discount codes. Customers can take advantage of these opportunities to save money while purchasing their desired running essentials.


Harrier Run Free has built a solid reputation within the running community. Their commitment to offering high-quality products, competitive pricing, and excellent customer service has garnered positive reviews and testimonials from satisfied customers. The store's reputation reflects its dedication towards meeting the needs of runners of all levels.

Payment Options:

Harrier Run Free accepts a variety of payment options, including major credit cards, debit cards, and PayPal. This ensures convenience and flexibility for customers when making their purchases. The website ensures secure transactions and protects customers' sensitive information through industry-standard encryption.

Loyalty Programs:

Currently, Harrier Run Free does not have a dedicated loyalty program. However, customers can benefit from frequent promotions and discounts, enabling them to save on future purchases.

Customer Reviews:

Customer reviews play a crucial role in shaping the reputation of Harrier Run Free. The website features a section dedicated to customer reviews, allowing shoppers to get insights into the experiences of prior customers. Positive reviews highlight the quality of products and prompt delivery, while constructive feedback helps the store improve its services for future customers.

Community Involvement:

Harrier Run Free actively engages with the running community by sponsoring local running events and races. They also collaborate with athletes and fitness influencers to promote a healthy and active lifestyle. Through their community involvement, Harrier Run Free demonstrates their commitment to supporting and inspiring runners.

Shipping and Costs:

Harrier Run Free provides reliable shipping services both domestically and internationally. The shipping costs are determined based on the customer's location and the weight of the order. The store aims to deliver products in a timely manner and ensures proper packaging to prevent any damage during transit. Detailed shipping information, along with estimated delivery dates, is provided during the checkout process, ensuring transparency for customers.