Harrisontelescopes Reviews

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R Richard Pollock
129 days ago

Exemplary Customer Service and Swift Solutions at Harrison Telescopes

Embarking on my stargazing journey, I encountered a minor setback with a tripod from harrisontelescopes.co.uk. However, their exceptional customer service team swiftly addressed my concern with unparalleled efficiency and care. The dedication and effort put into resolving my issue were truly commendable, highlighting the paramount importance they place on customer satisfaction. Harrison Telescopes excels not only in providing quality products but also in delivering unparalleled support, making them a standout choice for all astronomy enthusiasts out there. I am grateful for their remarkable service and look forward to many more celestial adventures with their products by my side.
R Ryan
144 days ago

A Stellar Experience with Harrison Telescopes

When I stumbled upon harrisontelescopes.co.uk in search of my first telescope, little did I know I was about to embark on a journey of starlit wonders. Harrison Telescopes not only provided me with a top-quality telescope but also offered unparalleled customer service that left me in awe. From the very beginning, their team exuded knowledge and professionalism, promptly addressing all my inquiries with patience and precision. The telescope that graced my doorstep surpassed all expectations, gleaming with superb quality and craftsmanship. Despite my initial lack of expertise in handling such a device, Harrison Telescopes took me under their wing, guiding me through every step with unwavering support. They transformed what could have been a daunting experience into a seamless and enlightening process. My heartfelt gratitude goes out to Harrison Telescopes for not only providing me with a remarkable telescope but also for turning my stargazing dreams into a reality. I wholeheartedly recommend them to anyone in search of astronomical wonders and unparalleled service. Thank you for a truly stellar experience.
R Richard Gifford
157 days ago

Unparalleled Service and Unwavering Excellence: My Go-To for Astronomy Equipment

I can't help but sing praises for Harrison Telescopes. Every time I interact with Harrison, the service is consistently top-notch. Their commitment to excellence has secured them as my ultimate choice for astronomy equipment. I am amazed by the level of support and expertise provided by Harrison, which has not only enhanced my stargazing experience but also solidified my loyalty to their brand.
R Richard Gifford
157 days ago

Transformative Stargazing Experience with Harrison’s Exceptional Service at HarrisonTelescopes.co.uk!

Embarking on my celestial journey, I stumbled upon HarrisonTelescopes.co.uk, where Harrison's exceptional customer service truly shone. With a passion for stargazing, I sought the perfect equipment and found it at HarrisonTelescopes.co.uk. Harrison's expertise and dedication were evident in every interaction, making it my go-to for all astronomy needs. The seamless experience and top-notch products have elevated my stargazing adventures to new heights. Thank you, Harrison, for your outstanding service – you've earned a loyal customer in me!
K Kevin Furnell
215 days ago


⭐ A Fantastic Experience with Harrison Telescopes ⭐ I recently had the pleasure of ordering from harrisontelescopes.co.uk, and I must say, I was absolutely blown away by the service and quality of the products. After placing my order on Monday, I was pleasantly surprised to receive my package the very next day, impeccably packed and ready to go. The solar filter and CCD camera I ordered exceeded my expectations in every way. Not only were they well-made, but they looked fantastic as well. I couldn't wait to assemble everything and put it to the test, eagerly anticipating the clear skies ahead. My overall experience left me incredibly satisfied, and I am genuinely looking forward to utilizing their services again in the future. In fact, I was so delighted with my initial purchase that I promptly placed another order without hesitation. From the seamless ordering process to the exceptional quality of the products, harrisontelescopes.co.uk has undoubtedly won me over as a loyal customer. I highly recommend them to anyone in search of top-notch equipment and outstanding service. I can't wait to embark on my stargazing journey with the gear I received from Harrison Telescopes.
K Kevin Furnell
215 days ago

Unmatched Service and Quality

I cannot contain my excitement as I write this review for harrisontelescopes.co.uk. From the moment I placed my order on Monday 26/9/23, to the day my items arrived at 9am on 27/09/23, I have been nothing short of impressed. The exceptional packaging ensured that my solar filter and CCD camera arrived in pristine condition, exceeding my expectations in terms of quality and craftsmanship. I am eagerly looking forward to this Saturday when I can put everything together and witness the magic firsthand. The anticipation is palpable, and I am confident that the experience will be nothing short of phenomenal. The seamless ordering process, coupled with the top-notch products, has left me thoroughly pleased. I am already planning my next purchase and have cancelled my previous order to place another one. Thank you, harrisontelescopes.co.uk, for providing unmatched service and delivering products of such exceptional quality. I eagerly await my next stargazing adventure with your stellar equipment.
R ryan tomison
216 days ago

Amazing customer support!

I cannot speak highly enough of harrisontelescopes.co.uk! I recently purchased a DSLR filter from them, and I was blown away by their exceptional customer support. Despite the postage quote being for mainland UK, they promptly contacted me to inform that my order would be sent via Royal Mail to reach me on the island. This proactive communication truly impressed me, and it made me feel valued as a customer. Moreover, I encountered some difficulties fitting the filter onto my camera and grew worried that I had ordered the wrong product. However, the team at Harrison Telescopes swiftly responded to my concerns, providing reassurance and a detailed fitting guide. Their quick and helpful guidance resolved my issue, and I was amazed by their level of support. I wholeheartedly recommend this company to anyone in need of telescope or photography equipment. The level of customer care and attentiveness I received sets them apart, and I will certainly be returning for future purchases. Harrison Telescopes has truly set a new standard for customer support, and I am grateful for the stellar experience they provided. Thank you!
R ryan tomison
216 days ago

Exemplary Customer Care Exceeds Expectations!

Here's my heartfelt story with harrisontelescopes.co.uk: I recently purchased a filter for my dslr camera, and despite the postage hiccup for non-mainland UK locations, their proactive approach amazed me. They promptly reached out, ensuring my item would be sent via Royal Mail, even though it might take a bit longer to reach my island residence. Their consideration and transparency truly touched my heart. Moreover, when I initially struggled to fit the filter onto my camera, I feared I had made the wrong choice. However, the support team swiftly responded, guiding me through the fitting process with patience and expertise. Their reassurance and detailed fitting instructions not only solved my dilemma but also showcased their dedication to customer satisfaction. I cannot praise this company enough for their exceptional service and prompt assistance. Undoubtedly, this experience ranks among the best customer support encounters I've encountered. I am immensely grateful and look forward to future transactions with them. If you seek top-notch service and swift resolutions, harrisontelescopes.co.uk is the ultimate destination!
S Simon
229 days ago

Customer Service Counts for everything

I cannot say enough about the exceptional customer service I received from Harrison Telescopes. When I encountered issues with an Explore Scientific observatory tent I purchased from them, Ed went above and beyond to address the situation. Despite the fact that the item was not stocked directly by Harrison Telescopes and had to be delivered from a distributor, Ed took immediate action when I reported a fault within a week of purchase. He tirelessly pursued the distributor, even in the face of their unresponsiveness, to arrange for the faulty unit to be picked up and a replacement to be delivered. Unfortunately, the process was plagued by delivery and pickup mishaps caused by the couriers, resulting in further delays. Throughout this frustrating ordeal, Ed remained in constant communication with me, providing regular updates and persistently following up with the supplier. After about three weeks, I finally received the replacement tent, and the faulty one was successfully returned. Ed's unwavering dedication to resolving the issues I encountered truly set Harrison Telescopes apart. His commitment to prioritizing customer service was evident in every interaction, and I am incredibly grateful for his efforts. I wholeheartedly recommend Harrison Telescopes and would not hesitate to engage in future business with them. Thank you, Ed, for your outstanding support throughout the resolution of the problems with my purchase.
N Nick B. Merseyside.
242 days ago

Exemplary Service and Support

I'm thrilled to share my outstanding experience with harrisontelescopes.co.uk. For more than 4 years, I've relied on Harrisons for my equipment, and every time, they have exceeded my expectations. Not only are their in-stock items delivered promptly, but Ed's exceptional responsiveness and assistance have consistently stood out. When I once received a defective item, they promptly replaced it without any hassle. On another occasion, when I encountered a technical issue, Ed went above and beyond by personally reaching out to Skywatcher in the USA on my behalf, resulting in a resolution the very next day. The level of customer service I've received from Harrisons is unparalleled, and it's truly reassuring to know that they prioritize their customers' satisfaction and support. Thank you, Harrisons, for consistently providing exemplary service and support.
N Nick B. Merseyside.
242 days ago

Exceeding Expectations: A Stellar Experience with Harrisons

After years of trusting Harrisons Telescopes for my stargazing needs, I can confidently say that they have consistently gone above and beyond in delivering exceptional service. Their quick and efficient delivery of in-stock items has always impressed me, ensuring I can enjoy my new gear in no time. What truly sets Harrisons apart is their unparalleled customer service, led by the fantastic Ed. I once received a defective item, and without any hassle, it was promptly replaced within the same week. In another instance, when faced with a technical issue, Ed took it upon himself to liaise with Skywatcher in the USA on my behalf. Thanks to his swift intervention, the matter was resolved by the very next day. The peace of mind that comes with knowing that Harrisons stands by their customers, especially in times of need, is invaluable. Their dedication to ensuring a seamless experience, even after a purchase, is a rare find in today's market. With Harrisons, you're not just purchasing equipment; you're investing in a relationship built on trust and outstanding support. For anyone seeking top-notch products coupled with unmatched service, I wholeheartedly recommend Harrisons Telescopes. Your stargazing adventures deserve nothing less than the stellar care and attention provided by this remarkable team. Without a doubt, Harrisons earns top marks for their unwavering commitment to customer satisfaction.
A Andrew
248 days ago

A Lifesaver for Stargazing Adventures

I cannot speak highly enough of my experience with harrisontelescopes.co.uk. The staff went above and beyond to assist me, providing valuable insights and recommendations that helped me find the perfect telescope for my needs. The item I purchased was not only of excellent quality but also came at an unbeatable price, making it an absolute steal. What's more, I was astounded when my order arrived within a mere 12 hours of placing it – talk about impressive service! As an avid stargazer, this telescope has truly enhanced my sky-gazing adventures, allowing me to witness the wonders of the universe with unparalleled clarity. The thought of ever needing to buy another telescope is inconceivable, given the exceptional quality and performance of this one. The only scenario I could picture needing a replacement is if an over-enthusiastic guest were to accidentally knock it off a balcony – even in that unlikely event, I would undoubtedly return to harrisontelescopes.co.uk as my first choice. Thank you, harrisontelescopes.co.uk, for playing a pivotal role in elevating my stargazing experiences. I wholeheartedly recommend this store to anyone in search of a top-notch telescope and outstanding customer service. - Andrew
A Andrew
248 days ago

Unforgettable Service at Harrisontelescopes.co.uk

In a world where customer service often falls short, Harrisontelescopes.co.uk shines brilliantly. From the moment I reached out, their staff went above and beyond to assist me, making my shopping experience truly exceptional. Not only did I find the perfect telescope at an unbeatable price, but it arrived at my doorstep in a remarkable 12 hours, leaving me in awe of their efficiency. Their dedication to customer satisfaction is truly unmatched. Although I may never need to purchase another telescope again, knowing that Harrisontelescopes.co.uk is there for me gives me peace of mind. Andrew's playful cautionary note about a potential mishap only emphasizes the high quality of their products and service. Thank you, Harrisontelescopes.co.uk, for setting the bar so high in the world of online shopping. I wholeheartedly recommend them to anyone in search of stellar products and exceptional service.
L Lee Edmonds
253 days ago

Looking to bubetter than Amazony my first telescope and…

As a beginner in the world of stargazing, I was hesitant to rely solely on online reviews from larger retailers. After stumbling upon harrisontelescopes.co.uk, I decided to give them a call for some guidance. To my delight, I was greeted by Ed, whose knowledge and friendliness immediately put me at ease. He took the time to patiently explain the best options for a novice like me, without any hint of pressure to make a purchase. In the end, I not only received invaluable advice for free, but also secured a better deal than I could have imagined. My telescope arrived promptly, and I couldn't be happier with the quality. Thank you, Ed, and the team at Harrison Telescopes, for making my first step into astronomy an unforgettable and smooth experience.
L Lee Edmonds
253 days ago

Unlocking the Universe: My First Telescope Experience with Harrison Telescopes

As a beginner looking to purchase my first telescope, I was hesitant about relying solely on Amazon reviews. Fortunately, I stumbled upon harrisontelescopes.co.uk and decided to reach out for some guidance. From the moment I connected with Ed, I was met with unparalleled warmth and expertise. He patiently walked me through the essential starting points and offered invaluable insights, dispelling all my apprehensions. What truly stood out was Ed's genuine willingness to assist, devoid of any sales pressure. In fact, I not only received invaluable advice but also secured a better deal than anticipated. My gratitude knows no bounds! Fast forward to the present, my telescope arrived promptly and exceeded all my expectations. I am beyond thrilled with both the product and the exceptional service provided by Harrison Telescopes. This experience has truly propelled my journey into the cosmos, and I couldn't be more grateful.


Harrison Telescopes is a reputable online retailer in the United Kingdom that specializes in providing high-quality telescopes and astronomical accessories. With a wide range of products and a user-friendly website, they have become a go-to destination for both amateur and professional astronomers. In this editorial review, we will discuss various aspects of Harrisontelescopes.co.uk, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Wide selection of telescopes and astronomical accessories
  • Competitive pricing
  • Easy to navigate website
  • Excellent customer service
  • High-quality products
  • Fast shipping
  • Limited physical stores (primarily an online retailer)

User Experience

Harrison Telescopes provides a seamless and enjoyable user experience. Their website is well-organized with intuitive navigation, allowing users to easily find the products they need. The search function is efficient and filters help narrow down options based on specific requirements. The product pages provide detailed descriptions, specifications, and customer reviews, aiding users in making informed purchase decisions.

Pricing and Value for Money

Harrison Telescopes offers competitive pricing for their products. While premium telescopes can be quite expensive, they provide excellent value for money due to their high quality and performance. Additionally, the website occasionally features special promotions and discounts, enabling customers to save some extra money.

Customer Service

One of the standout aspects of Harrison Telescopes is their exceptional customer service. Their support team is knowledgeable, responsive, and provides timely assistance. They are easily reachable via phone or email, ensuring that customers' queries and concerns are addressed promptly.

Product Quality and Selection

Harrison Telescopes offers a wide range of products, including telescopes, eyepieces, mounts, filters, and other accessories. They partner with reputable brands known for their quality, such as Celestron, Meade, Sky-Watcher, and William Optics. This ensures that customers can trust the durability, performance, and precision of the products they purchase.

Website Usability

The website of Harrison Telescopes is designed with the user in mind. It is visually appealing, easy to navigate, and loads quickly. The layout is clean, and important information is readily accessible. The shopping cart and checkout processes are straightforward, allowing for a hassle-free purchasing experience.

Returns and Exchanges

Harrison Telescopes has a customer-friendly returns and exchanges policy. If a product is found to be faulty or does not meet the customer's expectations, they can initiate a return within 14 days of receiving the item. The process is seamless, and the company ensures prompt refunds or exchanges, maintaining high customer satisfaction levels.

Promotions and Discounts

Harrison Telescopes regularly offers promotions and discounts on their website, allowing customers to enjoy savings on their purchases. These promotions can include seasonal sales, bundle deals, or exclusive discounts on specific products. Additionally, they frequently communicate these offers through their email newsletters and social media platforms.


Harrison Telescopes has built a strong reputation within the astronomy community. They are known for their reliable products, excellent customer service, and commitment to customer satisfaction. Their positive reputation is evidenced by the numerous favorable reviews and testimonials from satisfied customers.

Payment Options

To accommodate various customer preferences, Harrison Telescopes provides multiple payment options. Customers can pay for their purchases using major credit cards such as Visa, MasterCard, and American Express. Additionally, they accept payment through PayPal, offering a secure and convenient method for online transactions.

Loyalty Programs

Although Harrison Telescopes does not have a specific loyalty program, they value their customers and often reward repeat customers with personalized offers and discounts. They aim to build long-term relationships with their customers through exceptional service and exclusive benefits.

Customer Reviews

Customer reviews play a vital role in helping potential buyers make informed decisions. Harrison Telescopes prominently displays customer reviews on their website, providing insights into the product's performance and customer satisfaction. These reviews are genuine and contribute to the overall trustworthiness of the brand.

Community Involvement

Harrison Telescopes actively participates in the astronomy community by sponsoring and supporting various events, star parties, and astronomy clubs. They encourage knowledge sharing and engage with enthusiasts through their social media platforms and informative blog posts. This community involvement further establishes their authority and expertise in the field.

Shipping and Costs

Harrison Telescopes offers fast and reliable shipping across the United Kingdom. They carefully package products to ensure safe delivery, minimizing the chances of damage during transit. Shipping costs vary depending on the size and weight of the ordered item, but the website provides transparent and reasonable pricing details before the checkout process. In conclusion, Harrisontelescopes.co.uk is a trustworthy online retailer providing a seamless user experience, a wide selection of high-quality telescopes and accessories, competitive pricing, excellent customer service, and various payment options. They have garnered positive customer reviews and actively engage with the astronomy community. With their commitment to providing value for money and exceptional products, Harrison Telescopes is a reliable choice for astronomers of all levels.