Harryandkit Reviews

Voted Poor (2/5)

84 Votes

84 Reviews

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In the Big Sales category

Pie-Chart Analysis

29% users rated Terrible
27% users rated Poor
20% users rated Average
2% users rated Very Good
21% users rated Excellent
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HarryandKit.com.au is an online retailer that specializes in providing a wide range of high-quality products for pets. With their commitment to customer satisfaction and focus on delivering top-notch products, they have gained a reputation as a trusted provider in the pet industry.

Pros and Cons

Pros: - Vast selection of pet products - High-quality and durable items - User-friendly website interface - Competitive pricing - Excellent customer service Cons: - Limited customization options for certain products - The website can be overwhelming due to the extensive product range

User Experience

HarryandKit.com.au offers a seamless and intuitive user experience. The website's simple design and well-organized categories make it easy for users to navigate and find the products they need. The search function is also efficient, allowing users to quickly locate specific items. The checkout process is straightforward, and the overall shopping experience is hassle-free.

Pricing and Value for Money

HarryandKit.com.au offers competitive prices for their products. While some items may be slightly higher in price compared to other retailers, the quality and durability of their products make them worth the investment. Additionally, the company frequently runs promotions and discounts, providing customers with excellent value for their money.

Customer Service

HarryandKit.com.au sets a high standard for customer service. Their knowledgeable and friendly support team is readily available to assist customers with any inquiries or concerns. They respond promptly to emails and provide helpful guidance throughout the purchasing process. Their dedication to customer satisfaction is evident in the positive feedback received from their clientele.

Product Quality and Selection

One of the standout features of HarryandKit.com.au is their commitment to providing high-quality pet products. They source their items from reputable brands known for their durability and functionality. Whether it's pet accessories, grooming supplies, or toys, customers can expect top-notch quality. The vast selection ensures that customers can find products suitable for all types of pets and their specific needs.

Website Usability

The website of HarryandKit.com.au is user-friendly and designed with convenience in mind. The well-structured categories, clear product descriptions, and visually appealing imagery create an engaging browsing experience. The search bar and filters allow customers to quickly find the desired products. The website is also responsive, adapting smoothly to different devices, ensuring a seamless user experience.

Returns and Exchanges

HarryandKit.com.au provides a hassle-free returns and exchanges policy. Customers can return or exchange products within a specified timeframe if they are unsatisfied or if the item is defective. The company ensures a smooth process by offering clear instructions and providing assistance when needed. Any issues related to returns or exchanges are resolved promptly and with minimal inconvenience for the customers.

Promotions and Discounts

HarryandKit.com.au frequently offers promotions and discounts to provide added value to their customers. They run seasonal sales, clearance events, and exclusive discounts for loyal customers. Customers can stay updated on these offers through the website or by subscribing to their newsletter. These promotions and discounts contribute to enhancing the overall shopping experience and provide an opportunity for customers to save money.


HarryandKit.com.au has built a strong reputation in the pet industry for their commitment to delivering high-quality products and exceptional customer service. They have successfully garnered numerous positive reviews and testimonials from satisfied customers. Their transparent and ethical business practices have firmly established them as a trustworthy and reliable online retailer.

Payment Options

HarryandKit.com.au provides customers with multiple secure payment options. Customers can conveniently pay for their purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, the company offers payment through PayPal, ensuring a secure and smooth transaction process.

Loyalty Programs

Currently, HarryandKit.com.au does not have a loyalty program in place. However, they frequently reward their loyal customers by offering exclusive discounts and promotions. Keep an eye on their website and newsletter for updates on loyalty rewards.

Customer Reviews

HarryandKit.com.au consistently garners positive customer reviews. Customers praise the website for its extensive range of products, exceptional quality, and excellent customer service. These reviews serve as a testament to the company's dedication to customer satisfaction and the reliability of their products.

Community Involvement

HarryandKit.com.au actively participates in community involvement initiatives. They support various animal welfare organizations and frequently donate a portion of their profits to help animals in need. By actively engaging with the community, they contribute to making a positive impact on the lives of pets and their owners.

Shipping and Costs

HarryandKit.com.au offers nationwide shipping within Australia. They strive to provide prompt delivery, with orders typically dispatched within 24-48 hours. The shipping costs vary depending on the weight and size of the items, as well as the customer's location. Customers can calculate the shipping costs during the checkout process to ensure transparency. In conclusion, HarryandKit.com.au is a trustworthy and reliable online retailer that offers a wide range of high-quality pet products. With their competitive pricing, excellent customer service, and commitment to delivering top-notch products, they have established themselves as a go-to destination for pet owners. The user-friendly website, seamless user experience, and hassle-free returns policy contribute to a positive shopping experience for customers. Their community involvement initiatives and positive reputation further emphasize their dedication to the welfare of pets and their owners.