Hartleyandnoble Reviews

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In the Art Supply Store category

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C Clare
131 days ago

Revolutionary Pottery Tools – A Game Changer!

I cannot stress enough how much the products from hartleyandnoble.co.uk have transformed my pottery experience. The 'Russian doll' system I purchased has truly revolutionized my throwing process. Its clever design allows for different base sizes to be effortlessly thrown on the appropriate tile, lifted off the wheel while still on the tile, and then left to dry. The high-quality material ensures that once the pot is dry, it effortlessly lifts off, leaving a flawlessly smooth base. This not only saves an incredible amount of time but also eliminates the struggle of wiring off without damaging the pot. Initially, I was hesitant about the price, but the value it has brought to my craft is truly immeasurable. I was so impressed that I also invested in the Big Batt, which has simplified the process of making plates in a similar fashion. Beyond the exceptional products, the customer service is unparalleled. The team was incredibly helpful from pre-order inquiries to swift dispatch. I highly recommend hartleyandnoble.co.uk to any pottery enthusiast.
C Clare
131 days ago

Transforming Your Pottery Experience: A Testimonial on Hartley & Noble

In my journey of pottery making, I stumbled upon hartleyandnoble.co.uk and decided to invest in their innovative products. Let me tell you, it has been a game-changer! The 'Russian doll' system I purchased from them has revolutionized the way I throw pots. The ingenious design accommodates various base sizes, allowing for seamless throwing on the appropriate tile. This unique feature not only simplifies the process but also saves me a significant amount of time. The exceptional quality of materials used in their products ensures that once the pot is dry, it effortlessly lifts off, leaving behind a flawlessly smooth base. No more struggling with wiring off and risking ruining the entire piece. Despite initial concerns about the price, I can confidently say that every penny spent is absolutely justified by the efficiency and convenience these tools provide. Moreover, I recently added the Big Batt to my collection, enabling me to create plates with the same ease and precision. Beyond the remarkable products, the service provided by Hartley & Noble is unparalleled. Their customer support team is incredibly helpful, offering guidance and assistance before and after my purchase. The swift dispatch of my orders further exemplifies their commitment to customer satisfaction. I am proud to support this great British company that not only delivers exceptional products but also values customer experience. If you're passionate about pottery and seeking to elevate your craft, investing in Hartley & Noble's products is a decision you will not regret. It has truly transformed my pottery experience, and I cannot recommend them highly enough.
J Julie C
195 days ago

So far so good

Unparalleled Service and Excitement for Quality Products - A Customer's Journey with Hartley & Noble From the moment I placed my order with hartleyandnoble.co.uk, I was filled with anticipation. As a proud owner of a small wheel, I couldn't contain my excitement for the Tiny Bat system I had just ordered. However, what truly stood out to me was the exceptional service I experienced. Upon tracking my order, I noticed that it was swiftly processed and on its way to me - accompanied by a shipping refund, no less! This thoughtful touch added an extra layer of delight and reassurance to my purchase. The attention to detail and customer care exhibited by Hartley & Noble left a lasting impression on me. The promise of a seamless delivery has only heightened my eagerness to utilize the Tiny Bat system. I am filled with confidence, knowing that Hartley & Noble is dedicated to delivering quality products and ensuring customer satisfaction every step of the way. I cannot wait to embark on this new crafting journey with the support of such a reliable and customer-centric company. In conclusion, I highly recommend hartleyandnoble.co.uk to all crafting enthusiasts. Their commitment to excellence and genuine care for their customers sets them apart. Thank you, Hartley & Noble, for the exceptional service and for amplifying my excitement for the new addition to my crafting repertoire.
J Julie C
195 days ago

Exceeding Expectations Every Step of the Way

From the moment I placed my order on hartleyandnoble.co.uk, I had a good feeling about it. And boy, did they deliver! Not only was my order promptly filled, but to my surprise, a shipping refund was included. It's rare to come across such thoughtfulness in online shopping. As I eagerly await the arrival of my tiny bat system for my wheel, I can't help but appreciate the exceptional service I've received so far. The team at Hartley and Noble has set the bar high for customer satisfaction. I'm excited to see how they continue to exceed my expectations throughout this journey. Thank you, Hartley and Noble, for making this shopping experience truly delightful. Here's to many more happy customers like myself!
E Elin Widén
216 days ago

Love, love, LOVE Hartley & Noble

As a dedicated pottery enthusiast with limited space at home, I cannot speak highly enough about my experience with Hartley & Noble. Their innovative bats, especially the slim over-the-wheel system, have transformed my pottery studio, allowing me to maneuver my pots effortlessly while they dry, thus optimizing my space and workflow. Beyond their top-notch products, the personalized customer support truly sets them apart. Although I haven't encountered any issues, reaching out to express my gratitude resulted in a prompt and friendly response that made me feel like I was chatting with a friend, not a typical customer support representative. Hartley & Noble has not only enhanced my pottery journey but also enriched it, making it more enjoyable and hassle-free. Without a doubt, I owe a large part of my pottery joy to the exceptional products and genuine care provided by Hartley & Noble. If you're a pottery enthusiast seeking practical solutions and a supportive community, look no further than Hartley & Noble.
E Elin Widén
216 days ago

Enthusiastically Embracing Space-Saving Elegance with Hartley & Noble

Diving deep into my passion for pottery, I stumbled upon Hartley & Noble and was instantly enamored. As a home studio artist, space is a precious commodity, and their slim, efficient bats have revolutionized my creative process. These innovative tools not only streamline my workflow but also allow me to easily maneuver my pottery while it dries, transforming my limited workspace into a realm of boundless possibilities. Despite my seamless experience with their products, I felt compelled to reach out to their customer support simply to express my gratitude. To my delight, the response was prompt, personal, and exuded a warmth that transcended the typical customer service interaction. It felt as though I was conversing with a trusted friend, highlighting the genuine care and dedication that Hartley & Noble imbues into every aspect of their business. Thanks to the ingenuity and artistry of Hartley & Noble, my pottery journey has been elevated to new heights. The exquisite craftsmanship of their tools has not only enhanced my artistic endeavors but has also fostered a sense of joy and fulfillment in my creative pursuits. Hartley & Noble is not merely a supplier; they are true enablers of inspiration, enabling artists like myself to wholeheartedly embrace the beauty of their craft.
J Jackie Wright
352 days ago

Unparalleled Quality and Exceptional Service: My Love for H&N Products

I am absolutely infatuated with my H&N products from hartleyandnoble.co.uk. Among my collection are the Russian Doll Bat system, spider bat, measuring grid, large bats, and shrinkage rulers. Each item surpasses my expectations, proving to be incredibly useful and impeccably crafted. These products have truly stood the test of time, becoming invaluable to my artistic endeavors. Not only are the products exceptional, but the customer service at H&N is truly outstanding. The team demonstrates a commitment to excellence, ensuring that I receive prompt and attentive care with every interaction. I simply cannot imagine my creative process without the support of H&N products. They have become an indispensable part of my artistic journey, and I wholeheartedly recommend them to anyone seeking unparalleled quality and exceptional service.
J Jackie Wright
352 days ago

Transforming My Craft: A Love Letter to H&N Products

Whether I'm crafting a masterpiece or simply experimenting with clay, my H&N products have become my trusty companions on this creative journey. From the intricate Russian Doll Bat system to the reliable spider bat, each item exudes quality and durability that truly stands the test of time. One of my favorite tools is the measuring grid, which has revolutionized the precision of my work. The large bats and shrinkage rulers have quickly become indispensable in my studio, making every project a seamless and enjoyable experience. Beyond the exceptional craftsmanship of these products, the customer service provided by H&N is nothing short of exemplary. They genuinely care about their customers, ensuring that every interaction leaves me feeling valued and supported. In a world where quality and service can often feel like a rarity, H&N products stand out as a beacon of excellence. I can confidently say that I wouldn't be where I am today in my craft without these incredible tools by my side. Thank you, H&N, for transforming my creative process and inspiring me to reach new heights.


With an extensive range of high-quality products and a commitment to excellent customer service, Hartley and Noble is a reputable online retailer that caters to the diverse needs of customers in the UK. Whether you're looking for fashionable clothing, accessories, or home decor items, this e-commerce platform offers a wide selection to cater to various tastes and preferences.


  • Wide product selection - Hartley and Noble boasts an extensive range of products, ensuring that customers can find items that suit their style and needs.
  • High product quality - The company places a strong emphasis on sourcing premium quality products, allowing customers to make confident purchases.
  • User-friendly website - The website is intuitively designed, making it easy for customers to navigate and find what they're looking for.
  • Responsive customer service - Hartley and Noble's customer service team is prompt and helpful, ensuring that any concerns or queries are addressed efficiently.
  • Competitive pricing - The company offers competitive prices, providing value for money to its customers.


  • Limited discounts and promotions - While Hartley and Noble occasionally offers promotions and discounts, it would be beneficial to see a wider range of opportunities to save money.
  • Shipping costs - Customers need to take shipping costs into account, as they may add to the overall cost of the purchase.

User Experience

Hartley and Noble is dedicated to delivering a seamless and user-friendly experience to its customers. The website's layout is clean and organized, allowing visitors to easily navigate through different categories, filter their search results, and compare products. The product pages provide detailed information, high-resolution images, and customer reviews, enabling shoppers to make informed decisions. Additionally, a secure and hassle-free checkout process ensures a smooth customer journey.

Pricing and Value for Money

Hartley and Noble offer competitive prices across their product range. While their pricing may not always be the lowest in the market, their focus on providing high-quality products justifies the cost. Customers can be confident that they are receiving good value for their money with durable and stylish items that are made to last.

Customer Service

Hartley and Noble take pride in their exceptional customer service. Their dedicated support team is readily available to address any inquiries or issues customers may have. Customers can reach out through various channels, including email and phone, and can expect prompt and helpful assistance. The company's commitment to exemplary customer service ensures that customers feel valued and supported throughout their shopping experience.

Product Quality and Selection

Hartley and Noble maintain a high standard of product quality. They carefully curate their inventory to include items made from premium materials and crafted with attention to detail. From clothing to accessories and home decor, customers can expect products that are not only stylish but also built to withstand the test of time. The wide selection of products ensures that customers can find items that suit their individual preferences and needs.

Website Usability

Navigating the Hartley and Noble website is a pleasant and intuitive experience. The clean and well-organized layout helps users find what they're looking for quickly and easily. The search function allows users to locate specific products, while filters enable them to refine their search based on size, color, and other relevant options. The website's responsiveness ensures a seamless experience across different devices, catering to the growing trend of mobile shopping.

Returns and Exchanges

Hartley and Noble have a fair and transparent returns and exchanges policy. If customers receive a faulty or unsatisfactory product, they can initiate a return or exchange within a specified timeframe. The process is hassle-free, with detailed instructions provided on the website. However, customers are responsible for any applicable return shipping costs.

Promotions and Discounts

While Hartley and Noble occasionally offers promotions and discounts, their range of special offers could be expanded. Customers can keep an eye on the website for seasonal sales, limited-time deals, and exclusive discounts. Subscribing to their newsletter is also a great way to stay informed about upcoming promotions.


Hartley and Noble have fostered a positive reputation within the industry and among customers. Their commitment to high-quality products, excellent customer service, and ethical business practices has contributed to their trustworthy image. Numerous positive customer reviews and testimonials further validate their reliability and integrity as an online retailer.

Payment Options

Hartley and Noble offer a variety of convenient and secure payment options. Customers can choose to pay using major credit and debit cards, such as Visa, MasterCard, and American Express. Additionally, they accept payments through popular online payment platforms like PayPal, ensuring flexibility and peace of mind for customers.

Loyalty Programs

At present, Hartley and Noble do not offer a formal loyalty program. However, they do prioritize cultivating long-term relationships with their customers through their exceptional service and high-quality products. Repeat customers can expect consistent quality and personalized attention, fostering a sense of loyalty without the need for a traditional rewards program.

Customer Reviews

Hartley and Noble value customer feedback and encourage shoppers to leave reviews after making a purchase. These reviews provide valuable insights for potential buyers, enabling them to make informed decisions. The company showcases customer reviews on their website, highlighting the experiences and satisfaction of previous customers.

Community Involvement

Hartley and Noble actively engage with the community through various philanthropic initiatives. They contribute to charitable causes, support local communities, and promote environmental sustainability. By demonstrating their commitment to the greater good, Hartley and Noble showcases their dedication to making a positive impact beyond their business operations.

Shipping and Costs

Hartley and Noble offer reliable shipping services for customers across the UK. Shipping costs vary based on the size and weight of the items purchased, as well as the selected delivery method. Customers can choose from standard or expedited shipping options during the checkout process. Hartley and Noble strive to ensure prompt and efficient delivery while maintaining competitive shipping rates. In conclusion, Hartley and Noble is a trustworthy online retailer that excels in providing a wide selection of high-quality products, ensuring customer satisfaction through excellent service. While the company could improve by offering more frequent promotions and discounts, their commitment to product quality, user-friendly experience, and responsive customer support make them a reliable choice for online shopping.