Haviland Reviews

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Haviland.fr is the official website of Haviland, a prestigious French brand known for producing exquisite porcelain tableware. With a rich heritage dating back to 1842, Haviland has become synonymous with luxury, elegance, and craftsmanship. This editorial review aims to provide comprehensive information about various aspects of haviland.fr and offer insights into the brand's reputation, product quality, customer service, and more.

Pros and Cons

  • Pros:
    • High-quality porcelain tableware
    • Wide range of designs and patterns
    • Experienced craftsmanship
    • Official website for authentic Haviland products
    • Secure online shopping experience
  • Cons:
    • Higher-end pricing may not be affordable for everyone
    • Limited options for budget-conscious buyers
    • International shipping may have additional costs

User Experience

Navigating through haviland.fr is a seamless and intuitive experience. The website features a clean and visually appealing design, allowing users to easily explore the product collections, search for specific items, and access detailed information about each product. The user interface is responsive, ensuring a pleasant browsing experience on both desktop and mobile devices.

Pricing and Value for Money

Haviland products are priced in the higher-end range, reflecting the exceptional craftsmanship and luxurious nature of their porcelain tableware. While the higher price point may not suit all budgets, customers can expect unparalleled quality and timeless designs that can elevate any dining experience. Haviland's commitment to using premium materials and traditional techniques justifies the value for money.

Customer Service

Haviland places great emphasis on customer satisfaction and provides excellent customer service. Their dedicated team is attentive, knowledgeable, and ready to assist customers with any inquiries or concerns. The brand ensures prompt responses to customer queries, be it regarding product information, order tracking, or after-sales support. This commitment to exceptional customer service sets Haviland apart from many competitors.

Product Quality and Selection

Haviland is renowned for its impeccable product quality. Each piece of porcelain tableware is expertly crafted by skilled artisans, ensuring superior durability and elegance. The brand offers a diverse selection of designs and patterns, ranging from classic to contemporary, enabling customers to find the perfect pieces to suit their personal style and tablescapes. Haviland prides itself on the timeless beauty and enduring appeal of their collection.

Website Usability

The haviland.fr website is user-friendly and designed to enhance the overall shopping experience. The intuitive navigation system allows customers to effortlessly browse collections, filter products based on various factors, and access detailed descriptions, images, and specifications. The website also provides clear product availability information, ensuring customers are well-informed before making a purchase decision.

Returns and Exchanges

Haviland has a straightforward and customer-friendly return and exchange policy. If a customer receives a damaged or defective item, they can contact customer service within a specified timeframe to request a return or exchange. Haviland ensures a hassle-free process in resolving such issues and strives to ensure customer satisfaction with their purchases.

Promotions and Discounts

Haviland occasionally offers promotions and discounts on their products through special sales events or exclusive offers. Customers can stay updated with these opportunities by subscribing to the brand's newsletter or following their social media accounts. These promotions allow customers to acquire Haviland's exquisite pieces at more affordable prices.


Haviland has established a strong reputation as a leading provider of luxury porcelain tableware. With a history spanning nearly two centuries, Haviland has maintained its commitment to exceptional artistry, quality, and innovation. The brand's products have graced the tables of renowned establishments and embellished countless homes, earning Haviland a prestigious reputation that endures to this day.

Payment Options

Haviland.fr provides various secure payment options to cater to customers' preferences and convenience. These options typically include major credit cards, such as Visa, Mastercard, and American Express, as well as trusted online payment systems. The checkout process is encrypted, ensuring the confidentiality and security of customers' payment information.

Loyalty Programs

Haviland offers a loyalty program to reward its valued customers. By joining the program, customers can accumulate points for every purchase made, which can be redeemed for exclusive discounts, special offers, or even access to limited-edition collections. Haviland's loyalty program is designed to provide additional value and benefits to customers who appreciate the brand.

Customer Reviews

Customer reviews play a crucial role in helping customers make informed purchasing decisions. Haviland.fr features a section that showcases authentic customer reviews, allowing shoppers to gain insights into the experiences of others. These reviews highlight the exceptional quality, design, and overall satisfaction customers have experienced with Haviland's porcelain tableware.

Community Involvement

Haviland is committed to social responsibility and community involvement. The brand actively engages in initiatives to support local artisans, promote sustainable practices, and contribute to charitable causes. Haviland's dedication to both its craft and its broader social impact resonates with customers who appreciate brands that prioritize more than just profits.

Shipping and Costs

Haviland offers reliable and secure shipping services to customers worldwide. The exact shipping costs and delivery times may vary depending on the destination and order specifics. It is advisable to review the shipping information provided on the website or contact customer service for more precise details regarding shipping costs and estimated delivery times.

In conclusion, haviland.fr is a renowned online destination for those seeking exceptional porcelain tableware. The brand's longstanding heritage, commitment to craftsmanship, and reputation for quality make it a trusted choice for discerning individuals. While the higher price point may not suit everyone, Haviland's products offer unparalleled elegance, durability, and timeless beauty that can transform any table setting into a work of art.