Users Voice for Hawaiicoffeecompany

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Hawaiicoffeecompany
Hawaiicoffeecompany Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 02 Jun 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.9 1.7 4.1 1 1.4
Feb 2023 5 3 5 5 5 1.3
Mar 2023 5 5 5 5 5 5
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Detailed Hawaiicoffeecompany Review by

Introduction

Hawaiicoffeecompany.com is a website that offers a wide range of coffee products sourced from the islands of Hawaii. The company is dedicated to providing pure, high-quality, Arabica coffee to clients worldwide. The website is user-friendly, informative, and has a great layout.

Pros and Cons

Pros:
  • The coffee products are of high quality and sourced from Hawaii.
  • The website is easy to navigate, with an informative layout.
  • The company offers free shipping on orders over $99.
  • The company offers a range of payment options, including credit cards, PayPal, and Amazon Pay.
  • The company has excellent customer service that responds to queries quickly and efficiently.
Cons:
  • The company's products are relatively expensive compared to competitors.
  • The company does not offer a wide variety of coffee products.

User Experience

The website is user-friendly, and visitors can easily navigate through the pages. The website provides users with all the necessary information regarding the company, including its history, products, and shipping policies. The website is also optimized for mobile use.

Pricing and Value for Money

Hawaiicoffeecompany.com offers relatively expensive coffee products compared to its competitors. However, the company's products are of high quality and sourced from Hawaii, which justifies the premium pricing. The company offers free shipping for orders over $99, which provides customers with value for money.

Alternatives

There are many alternatives to Hawaiicoffeecompany.com when it comes to purchasing coffee products. These include Starbucks, Peet's Coffee, and Dunkin' Donuts, among others.

Customer Service

Hawaiicoffeecompany.com has excellent customer service that responds to queries quickly and efficiently. The company provides customers with various channels of communication, including email, live chat, and phone.

Product Quality and Selection

The company's coffee products are of high quality and sourced from Hawaii. The company offers a limited variety of coffee products, including whole bean coffee, ground coffee, and single-serve coffee.

Website Usability

The website is easy to use, with an informative layout. Visitors can easily navigate through the pages to find the information they need. The website is also optimized for mobile use.

Returns and Exchanges

The company has a returns policy that allows customers to return products within 30 days of purchase. However, the company only accepts returns if the product is defective or damaged during shipping.

Promotions and Discounts

The company offers promotions and discounts to customers through its website and email newsletters. Customers can receive discounts by signing up for the company's loyalty program or subscribing to its newsletter.

Reputation

Hawaiicoffeecompany.com has a good reputation in the coffee industry, with many customers praising the quality of its coffee products. The company is also transparent about its sourcing and production processes, which enhances its credibility.

Payment Options

The company accepts various payment options, including credit cards, PayPal, and Amazon Pay.

Loyalty Programs

Hawaiicoffeecompany.com offers a loyalty program that allows customers to earn points by purchasing products. Customers can redeem the points for discounts on future purchases.

Customer Reviews

The company's website displays customer reviews for its products, which provides potential buyers with insight into the quality of the products.

Community Involvement

Hawaiicoffeecompany.com is actively involved in the local community by sponsoring events and supporting local organizations.

Shipping and Costs

The company offers free shipping for orders over $99, and shipping costs vary depending on the size of the order and the location of the customer. The company ships its products worldwide.