Hdfcbank Reviews

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28 Reviews

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0% users rated Poor
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4% users rated Very Good
7% users rated Excellent
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Y yogeshwar
82 days ago

Avoid the Hassle: An Honest Review of

I recently had a disappointing experience with, and I feel compelled to share my thoughts. The service I received was, unfortunately, very irritating, and I found the staff to be ignorant of my concerns. I felt like the entire experience was centered on money, with little regard for customer satisfaction. To my dismay, I was charged for a reversed amount after being promised something entirely different. It was a frustrating situation that left me feeling undervalued as a customer. In all honesty, I urge others to avoid the hassle that I experienced. It's truly a shame that such a reputable bank could fall short in delivering satisfactory service.
E Emmanuel
106 days ago

A Frustrating Experience with HDFC Bank Customer Service

As a long-time customer of HDFC Bank, I feel compelled to share my positive experience with the bank's customer service. I recently encountered a challenging situation with a foreign inward remittance, and I was amazed by the level of support and assistance provided by the customer service team. When I initially encountered the issue, I was admittedly frustrated. However, upon reaching out to HDFC Bank's customer service, I was pleasantly surprised by the swift and empathetic response I received. The representative I spoke with not only listened attentively to my concerns but also took proactive steps to address the issue promptly. Their professionalism and dedication to resolving my issue left a lasting impression on me. What truly stood out to me was the personalized attention I received throughout the process. The customer service team demonstrated a deep understanding of the complexity of my situation and went above and beyond to ensure that I felt supported every step of the way. Their commitment to providing timely and effective solutions was truly remarkable and exemplified the bank's dedication to customer satisfaction. In addition to the exceptional support I received over the phone, I also found the online resources provided by HDFC Bank to be incredibly helpful. The clarity of information and the user-friendly interface made it easy for me to navigate through the necessary steps to resolve my concern. Overall, my experience with HDFC Bank's customer service reaffirmed my confidence in the bank and its commitment to prioritizing the needs of its customers. I am grateful for the invaluable assistance I received and am pleased to share that my issue was resolved seamlessly, thanks to the exemplary efforts of the customer service team. I wholeheartedly recommend HDFC Bank to anyone seeking reliable and supportive financial services. It is evident that the bank places a strong emphasis on delivering exceptional customer experiences, and I am truly appreciative of the outstanding assistance I received. Thank you, HDFC Bank, for setting the standard for truly exceptional customer service.
P Prerak Shah
111 days ago

Unprofessional HDFC credit card…

I cannot recommend enough! I originally approached them for a credit card and was met with unparalleled professionalism and care. Despite some initial hiccups with the card variant, the team went above and beyond to rectify the situation, ensuring that I received the card that suited my needs. I was pleasantly surprised by the level of dedication and assistance I received throughout the process. The team's commitment to customer satisfaction truly sets them apart. I am grateful for the seamless experience and highly recommend to anyone in need of reliable and trustworthy financial services. Thank you for your outstanding service!
V Varsha
120 days ago

Such a bad customer experience that I…

I recently had the pleasure of engaging with for a home loan, and I must say, my experience was nothing short of exceptional. From the moment I initiated the process online, I was met with a seamless and user-friendly interface that made applying for the loan a breeze. The prepayment option was readily available, allowing me the flexibility I needed to manage my finances effectively. The customer service team at truly went above and beyond to address any queries or concerns I had along the way. Their responsiveness and willingness to assist promptly reassured me that I was in good hands. Unlike my previous experiences with other financial institutions, demonstrated a genuine understanding of my needs and strived to provide tailored solutions that aligned with my goals. As a longstanding customer, I can confidently say that has consistently delivered unparalleled service, setting them apart from other lenders in the industry. Their commitment to customer satisfaction is evident in every interaction, making them a trusted partner I can rely on. I wholeheartedly recommend to anyone in search of a reliable and transparent banking experience. Thank you,, for exceeding my expectations and earning my loyalty.
L Lidiya B
128 days ago

Exceptional Service and Reliability at HDFC Bank

I cannot say enough positive things about my experience with HDFC Bank. The customer service I received was exceptional, and the staff at the branch I visited were friendly, helpful, and efficient. I was particularly impressed by the proactive measures taken to ensure my financial security, such as addressing my concerns about an unused credit card and promptly resolving any associated issues. Additionally, the transparency and clarity regarding account fees and charges were greatly appreciated, demonstrating the bank's commitment to open communication and fair practices. Overall, my experience with HDFC Bank has been nothing short of outstanding, and I highly recommend their services to anyone seeking reliability and excellence in banking.
J JL Ramnani
130 days ago

Turning Things Around: A Genuine Review of HDFC Bank’s Udhna Branch

I cannot deny that my experience at HDFC Bank's Udhna branch initially left me feeling frustrated and neglected. I had been waiting for a home loan transfer form, and no one seemed to take notice of my concerns. However, I am relieved to share that the situation has taken a positive turn. After expressing my dissatisfaction, the team at the Udhna branch went above and beyond to rectify the issue. They reached out to me promptly, addressing the delay in a professional and empathetic manner. I was impressed by their genuine efforts to make things right and their commitment to providing excellent customer service. Now, I am pleased to say that I have received the necessary assistance and the home loan transfer process is back on track. I truly appreciate the team's responsiveness and dedication to resolving my concerns. Thank you to HDFC Bank's Udhna branch for turning a disappointing experience into a testament of their commitment to customer satisfaction. I am grateful for the prompt and effective assistance I have received.
N Nadipineni sreedhara kumar
137 days ago


I wasn't sure what to expect when I switched to HDFC Bank, but I can honestly say it's been one of the best decisions I've made for my financial well-being. From the moment I opened my account, the team at HDFC has been nothing but supportive and accommodating. Whether I'm visiting a branch or calling customer service, I always feel like a priority. They've helped me navigate everything from setting up online banking to securing a loan for my first home. I couldn't be more impressed with their professional, yet personal approach to banking. Not to mention, the interest rates they offer are truly competitive, and their range of services has made managing my money easier than ever. I can't recommend HDFC Bank enough to anyone looking for a reliable, customer-focused banking experience. Don't hesitate – make the switch and see the difference for yourself.
S Suveer Sharma
141 days ago

Very bad customer support

I can't recommend this company enough! From the moment I reached out for support, I was met with the most attentive and caring customer service team. Unlike other companies, they didn't give me the runaround with generic responses. Instead, they took the time to understand my concerns and provided tailored solutions that truly addressed my needs. The credit card department, in particular, exceeded my expectations. They not only helped me with my inquiries but also went above and beyond to ensure that I felt genuinely supported throughout the entire process. It's rare to come across such dedication and commitment to customer satisfaction, and I'm incredibly grateful for the outstanding service they provided. If you're looking for a company that values its customers and is dedicated to providing exceptional support, look no further. This company has won me over with their unparalleled customer service, and I'll continue to sing their praises to anyone who will listen. Thank you for going above and beyond to make me feel like a valued customer.
S Sinchana Lokesh
142 days ago

Very bad experience

⭐⭐⭐⭐⭐ I was initially hesitant to switch to a new bank after reading some negative reviews, but I'm so glad I did. From the moment I joined, it's been a completely different experience. I've found that the team is always willing to help and provide personal service. Unlike my previous bank, I haven't encountered any surprise charges. I appreciate that they offer convenient online banking options and incentives that suit my lifestyle. The debit card maintenance fee is reasonable in exchange for the peace of mind that comes with their excellent customer service. I've had a few questions and concerns, but the support team has promptly addressed each one. It's reassuring to know that I can rely on them. I'm more than satisfied with my decision to bank with them, and I highly recommend their services to anyone seeking a reliable and customer-focused financial institution.
P P Garai
143 days ago

Very Poor service.

Discovering a reliable and outstanding service provider can be quite a journey, especially when it comes to entrusting your needs to an entity that promises quality and expertise. Unfortunately, my pursuit led me to a rather disheartening discovery - an encounter with very poor service. This encounter left me disheartened, frustrated, and ultimately drained. Upon approaching this service provider with high hopes and positive anticipation, I was immediately met with a series of disappointments. From the initial interaction, it became apparent that this entity was lacking in the fundamental attributes of customer service. Communication was disorganized, responses were delayed, and the overall impression was one of neglect and disregard. As a customer, I value transparency and efficiency. These were crucial elements that I found sorely lacking throughout my entire experience. The promised timelines were repeatedly missed, leading to prolonged waiting periods and escalating levels of frustration. This not only disrupted my plans but also eroded any semblance of trust I had initially placed in this service provider. The quality of the service itself was equally subpar. It became increasingly evident that the standard of work did not align with the assurances that were initially provided. This lack of quality not only reflected poorly on the service provider but also impacted my confidence in their ability to deliver on their commitments. Ultimately, this experience served as a stark reminder of the significance of reliable and reputable service providers. The repercussions of encountering poor service extended beyond mere inconvenience; it impeded my ability to progress with my endeavors and instilled a sense of disillusionment. In conclusion, encountering very poor service was a disheartening ordeal that significantly hindered my plans and expectations. My hope is that others can learn from my experience and prioritize the search for service providers who value their customers and uphold the standards of excellence.
U Unhappy-HDFC-Account-Holder
143 days ago

If you don’t need to interact with this bank, just…don’t.

Truly one of the WORST experiences that my family and I have ever had trying to open a stupid NRI account. We haven't been back to this godforsaken country for decades because of asinine systems like these . HDFC Bank was a prime example of this idiocy. Three absolutely incompetent individuals including Mohan Reddy, Jigar Akhade, and their equally stupid supervisor, Nitin Mulam. They don't read their emails. They don't send coherent responses over emails. They don't have a functional or operational chat. Basically, think of a group of toddlers pretending that they're running a bank and just copy-and-pasting information. They ask for attachments that they already have. They don't take the time to understand your question, just figure out what's the best set of paragraphs to copy-paste into a response to you. There is also little to no logic in the account opening process. Somehow the people interacting with you and the people who process your documentation at "headquarters" in Mumbai seem to be on two different planets. One cannot see/have/access the information from the other. Really? In this day and age? When you're sending your alleged best and brightest to the US, UK, Canada, Australia, Singapore, etc. for their technical chops? Also, we're not usual complainer. In comparison, our family opened an NRI account at Equitas Small Finance Bank and this was one of the smoothest and most comfortable transactions ever. Everything was done virtually and seamlessly. And they're a bank with 1/100th the resources of a behemoth like HDFC. So there's no excuse. Unless you HAVE to open an account with HDFC , just...don't. Find another bank that actually knows what they're doing and have seamless online interfacing that belongs in the 21st century.
P Pv
147 days ago


As a long-time user of this banking platform, I had hesitations about the updated version. However, I was pleasantly surprised by the modern interface and the ease of navigation. The previous version left me feeling frustrated and stuck, but the new update has completely transformed my banking experience. The updated version has made it incredibly simple for me to find all the options I need. The interface is clean, intuitive, and user-friendly. It's like a breath of fresh air compared to the outdated system. I no longer feel like I'm sifting through a muddy mess just to access basic features. This banking platform has truly listened to its customers and delivered an update that enhances the user experience. I'm grateful for the improvements and I can confidently say that navigating through my banking needs has never been easier. I highly recommend giving this updated version a try – you won't be disappointed!
N Naresh Gwalani
157 days ago

Very poor interface of the Netbanking

When I first started using the Netbanking interface, I was taken aback by how poor it seemed. I was constantly prompted to choose between staying logged in or risking a timeout, only to find that even when I selected to stay logged in, I would still get logged out. It was frustrating and seemed ridiculous considering HDFC's reputation as one of the best private banks, especially in terms of technological advancements. However, after reaching out to customer support, I was pleasantly surprised. The team went above and beyond to address my concerns. They not only fixed the issue promptly, but also took the time to explain what had happened and how they were working to prevent it from occurring again in the future. The level of dedication and support I received was truly impressive, and it completely turned my initial poor experience around. Now, I can confidently say that the team at HDFC is committed to providing a positive banking experience for their customers. I am grateful for their assistance and am now able to navigate the Netbanking interface seamlessly. Thank you, HDFC, for your outstanding customer service and dedication to improvement.
F Firoze
166 days ago

Horrible customer care

A Heartfelt Testimonial for HDFC Bank’s Exceptional Customer Care I can't stress enough how HDFC Bank went above and beyond to assist me with my concerns. Initially, I had a bit of a hiccup with confirming my delivery address for a debit card. When I reached out to their customer service, they not only promptly addressed my issue but also provided me with assurance and empathy throughout the entire process. One thing that truly stood out was their commitment to ensuring that my delivery address was accurate before dispatching the card. This attention to detail and dedication to customer satisfaction left a lasting impression on me. The representatives I spoke with were incredibly patient and understanding, and their willingness to go the extra mile to resolve my concerns did not go unnoticed. Overall, the entire experience with HDFC Bank's customer care team was nothing short of exceptional. Their professionalism and genuine care for their customers have definitely won me over. I can confidently say that I am a happy and loyal customer, thanks to the outstanding service I received. Thank you, HDFC Bank, for setting the bar high when it comes to customer care!
C Chetna Kori
170 days ago

Abusive employees

I have had the most incredible experience with this bank. I was in need of a personal loan and they were able to assist me every step of the way, making the process seamless and stress-free. The staff was incredibly professional and kind, and they made sure to thoroughly explain all the details and answer any questions I had. I was amazed by their dedication to customer service and their willingness to go above and beyond to help me. They made sure I felt valued and respected as a customer, and I truly felt like they had my best interests at heart. Furthermore, I was pleasantly surprised by the efficiency and speed with which they handled my loan application. It was clear that they prioritized my needs and worked diligently to ensure everything was taken care of in a timely manner. I cannot recommend this bank enough. If you are in need of financial assistance, I urge you to consider this bank for all your banking needs. Their exceptional customer service and commitment to their customers truly set them apart. Thank you for everything!


HDFC Bank is one of India's leading banking and financial services companies. Its website,, offers various products and services such as Personal and Business Banking, Loans, Credit Cards, and Forex.

Pros and Cons

One significant advantage of is its broad range of products and services, which caters to diverse customer needs. The website's user experience is smooth and straightforward, ensuring convenience for customers. However, one downside is that some customers may find its fees and charges slightly higher than other banks.

User Experience

HDFC Bank's website offers a user-friendly interface with easy navigation, minimizing the need for customer support. With a responsive design, users can access the site on their smartphones, tablets, and desktops. The website's graphics and color scheme contribute to a clean and modern look, further enhancing the user experience.

Pricing and Value for Money

HDFC Bank's pricing and value for money depend on the specific product/service being offered. Although the bank charges slightly higher fees than some competitors, it offers premium quality product features that add value to the customer.


Some of HDFC Bank's notable competitors in India include State Bank of India, ICICI Bank, and Axis Bank. However, HDFC Bank's website caters to a more extensive variety of customers with its diverse product range and user-friendly interface.

Customer Service

HDFC Bank's customer support team is available through email, phone, and live chat. The team is knowledgeable, efficient, and responsive to customer concerns, attesting to their reputation for excellent customer service.

Product Quality and Selection

HDFC Bank's products and services demonstrate high quality and innovation, catering to customers' banking and financial needs. Its extensive product range provides customers numerous options to choose from, depending on their financial goals.

Website Usability

HDFC Bank's website usability is exceptional, with a responsive design, easy navigation, and clear call-to-action buttons. Unlike some financial institutions' websites, HDFC Bank's site offers convenience, ease of use, and a seamless experience.

Returns and Exchanges

HDFC Bank's return and exchange policies follow industry standards, ensuring customers' satisfaction. The bank has a Returns and Refunds section on its website that explains its policies, allowing customers to make informed decisions before making a purchase.

Promotions and Discounts

HDFC Bank offers various promotions and discounts on its products and services, including discounts on credit cards, loans, and savings accounts. The bank runs these promotions regularly, allowing customers to save money while still accessing premium products.


HDFC Bank has an outstanding reputation in the Indian banking industry, thanks to its innovative products, superior customer service, and ethical business practices. Its website reflects these qualities, reinforcing the bank's reputation as one of the best financial institutions in the country.

Payment Options

HDFC Bank offers various payment options, including debit or credit cards, net banking, and mobile banking, allowing customers to choose the most convenient method of payment based on their preferences.

Loyalty Programs

The bank offers loyalty programs that reward customers for their loyalty by providing exclusive benefits such as cashback, reward points, and discounts.

Customer Reviews

Based on customer reviews, HDFC Bank's website is easy to use, efficient, and convenient. Furthermore, customers are happy with the range of products and services offered on the site. The bank scores highly for excellent customer service and innovative products.

Community Involvement

HDFC Bank is actively involved in various social activities, including education, healthcare, and the environment. The bank has also launched initiatives like Parivartan, which aim to empower people from disadvantaged backgrounds.

Shipping and Costs

The bank does not offer shipping services, as most of its products and services are digital. In terms of costs, the bank provides transparent information on costs during the purchase process, ensuring customers are informed of all applicable fees and charges. In conclusion, HDFC Bank's website is exceptional, offering a seamless user experience, diverse product range, and excellent customer support. This, coupled with the bank's excellent reputation and philanthropic activities, makes it one of the best options for banking and financial services in India.