Headboardsbydesignonline Reviews

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S Sandra doherty
369 days ago

Transformed My Bedroom: A Masterpiece by Headboards By Design

From the moment I stumbled upon Headboards By Design, my bedroom's transformation began. The craftsmanship of their headboards is truly a work of art that has elevated the ambiance of my space. I had the pleasure of working with Jan and her team, and their dedication to perfection shone through every step of the process. The challenges posed by the unique twists of my staircase were no match for the expertise of this talented team. They meticulously crafted a headboard that not only fit flawlessly but also added a touch of elegance to the room. The precision in their measurements and the quality of their work exceeded my expectations. I am beyond thrilled with the end result – a stunning headboard that serves as the focal point of my bedroom. The exceptional quality speaks volumes about the craftsmanship and attention to detail that goes into every piece created by Headboards By Design. I wholeheartedly recommend them to anyone looking to add a touch of sophistication and artistry to their living space. Thank you, Jan and the team, for turning my vision into a reality.
L Lisa
449 days ago

An Exquisite Touch of Elegance

Reflecting on my experience with Headboards by Design Online Ltd, I find myself immersed in admiration for the Carme Headboard & bed I recently acquired. The allure of its quality and craftsmanship is unparalleled, casting a stunning aura in my living space. The bed exudes a sense of luxury that elevates the ambiance of my home to new heights. The journey with this company was nothing short of exceptional; the customer service, impeccable from inception to completion, contributed to a seamless and satisfying transaction. I am beyond thrilled with my purchase and wholeheartedly endorse Headboards by Design Online Ltd for those seeking to imbue their living spaces with a touch of sophistication and finesse.
A Angela Goddard
450 days ago

Transform Your Bedroom with Headboards By Design: A Personalized Touch of Luxury!

My journey with Headboards By Design has been nothing short of exceptional. From the moment I reached out to them till the completion of my bespoke dream bed, I was met with professionalism and unparalleled service. Their team not only provided me with a wide array of fabric and color options but also guided me in selecting the perfect design to complement my bedroom. What truly sets Headboards By Design apart is their willingness to go above and beyond for their customers. Despite my frequent changes of heart, they remained patient and accommodating, ensuring that every detail was to my liking. The level of communication throughout the process gave me peace of mind, knowing that I was in capable hands. Today, I am the proud owner of a one-of-a-kind masterpiece – a bed fit for royalty. I am beyond thrilled with the outcome and would highly recommend Headboards By Design to anyone seeking to elevate their bedroom to a realm of luxury and comfort. Thank you for turning my dream bed into a reality!
J Jon
776 days ago

From Frustration to Resilience: Overcoming a Disappointing Purchase Experience

Reflecting on my recent experience with headboardsbydesignonline.co.uk, I encountered some bumps along the way. After receiving a damaged product worth £650, I reached out to address the issue. Initially, the customer service team was responsive and initiated a return process for an exchange. However, once the damaged fabric was sent back, the communication abruptly ceased, leaving me feeling ignored and frustrated. Despite this setback, the silver lining was the quality of the bed itself, which met our expectations. Determined to resolve the situation, I resorted to disputing the charge with my credit card company. While the process was not without its challenges, it ultimately led to a resolution. Through this journey, I learned the importance of perseverance and advocating for oneself as a consumer. Despite the initial disappointment, I emerged stronger and more empowered. This experience served as a reminder of the significance of quality customer service and transparent communication in building trust and loyalty.
M Mr CM Dawson
1224 days ago

A Touch of Luxury: Headboards by Design Online

As a discerning consumer, I sought out the best for my bedroom and found it at Headboards by Design Online. Ordering a bed frame and headboard from their website was a seamless experience. Although delivery and installation took a bit longer than expected – a wait of 6 weeks – the end result was worth every moment. The top-notch quality of the products exceeded my expectations, showcasing the brand's commitment to excellence. What truly set Headboards by Design Online apart was their exceptional customer service. Dealing with their administrative team was a breeze; they provided unparalleled support every step of the way. While their prices may not be the most budget-friendly, the old adage held true: "you get what you pay for." The investment in their products was an investment in luxury, durability, and aesthetic appeal for my bedroom. For anyone looking to elevate their sleeping space with elegance and sophistication, Headboards by Design Online is the go-to choice. They don't just sell furniture; they offer an experience of all-round excellence that leaves a lasting impression. Trust me, the value you receive from their products is unmatched, making every penny worthwhile. Thank you, Headboards by Design Online, for transforming my bedroom into a sanctuary of luxury and comfort.

Editorial Review: Headboards by Design Online


Headboards by Design Online (headboardsbydesignonline.co.uk) is an online retailer specializing in premium-quality headboards for beds. With a wide range of designs and customization options, they aim to provide customers with unique and personalized products to enhance their bedroom decor.

Pros and Cons

  • Pros:
    • Extensive collection of headboard designs and materials.
    • Customization options available, allowing customers to create their own unique headboards.
    • Competitive pricing compared to other premium headboard retailers.
    • Responsive and user-friendly website.
    • Dedicated customer service team providing prompt assistance.
    • A range of payment options for convenience.
  • Cons:
    • No physical showroom for customers to see and touch the products.
    • Limited information available about the manufacturing process.

User Experience

Headboards by Design Online offers a seamless and enjoyable user experience. Navigating through their website is intuitive, with clear categories and filters to help customers find the perfect headboard. The product pages provide detailed descriptions, high-quality images, and customization options, allowing users to make informed decisions. The website is also optimized for mobile devices, ensuring a smooth browsing experience for customers on-the-go.

Pricing and Value for Money

The pricing of headboards at Headboards by Design Online is competitive compared to other premium retailers. While the prices vary depending on the design, size, and materials chosen, customers can find options that suit their budget. The value for money is excellent, considering the high-quality craftsmanship, customization options, and the durability of the products.

Customer Service

Headboards by Design Online has a dedicated customer service team that is responsive and helpful. They can be reached through phone or email, and their average response time is commendable. The team is knowledgeable about their products and assists customers with inquiries, order tracking, and technical support. They strive to ensure a positive and satisfactory experience for every customer.

Product Quality and Selection

Headboards by Design Online offers headboards of exceptional quality. Their products are made with premium materials and undergo thorough quality checks to ensure durability and longevity. The selection is vast, ranging from classic designs to contemporary styles, with options for different bed sizes. In addition, customers have the opportunity to customize their headboards, selecting the desired fabric, color, and details, resulting in a unique and personalized product.

Website Usability

The website of Headboards by Design Online is designed with user convenience in mind. The intuitive interface allows customers to effortlessly browse the collection, filter options according to their preferences, and compare products. The website load times are quick, ensuring a smooth browsing experience. The checkout process is straightforward, and the secure payment gateway instills confidence in customers while making online transactions.

Returns and Exchanges

In the unlikely event that a customer is not fully satisfied with their purchase, Headboards by Design Online offers a hassle-free returns and exchanges process. Customers are required to contact the customer service team within a specified timeframe, and arrangements are made for the return or exchange of the product. However, customers are responsible for the return shipping costs, and certain conditions apply for eligible returns.

Promotions and Discounts

Headboards by Design Online periodically offers promotions and discounts to provide additional value to customers. These offers can be found on their website or through their newsletter subscription. By keeping an eye on these promotions, customers can avail themselves of attractive deals and save on their headboard purchases.


Headboards by Design Online has built a solid reputation for delivering excellent products and customer service. Their attention to detail, commitment to quality, and personalized approach have garnered positive reviews and testimonials from satisfied customers. They have established themselves as a trustworthy online retailer within the industry.

Payment Options

Headboards by Design Online offers a variety of payment options to accommodate customers' preferences. These options include major credit cards, debit cards, and online payment platforms. The secure payment gateway ensures the confidentiality of customers' financial information, further enhancing trust and confidence in their online transactions.

Loyalty Programs

Currently, Headboards by Design Online does not offer a formal loyalty program. However, they may introduce one in the future to reward their loyal customers with exclusive benefits, discounts, or personalized offers as a token of appreciation.

Customer Reviews

Customer reviews play a crucial role in assessing the quality and satisfaction level of a retailer. Headboards by Design Online has earned positive reviews from numerous customers, who praise the exceptional craftsmanship, prompt delivery, and personalized experience. The reviews reflect the trust customers place in this brand and the satisfaction they derive from their purchases.

Community Involvement

Headboards by Design Online actively participates in community initiatives and charities. They contribute to local events and sponsor various projects that promote the well-being of the community. Through their involvement, they demonstrate their commitment to social responsibility and giving back to society.

Shipping and Costs

Headboards by Design Online offers reliable shipping services to customers within the United Kingdom. The delivery times and costs vary depending on the location and the size of the product. The precise shipping information, including estimated delivery times and costs, is provided during the checkout process. Customers can track their orders through the provided tracking number and stay updated on the delivery progress. The shipping costs are reasonable, considering the size and weight of the headboards. In conclusion, Headboards by Design Online is a reputable online retailer offering high-quality and customizable headboards. Their extensive product range, competitive pricing, user-friendly website, and dedicated customer service contribute to a satisfying shopping experience. Their commitment to excellence, coupled with positive customer reviews, solidifies their reputation as a trustworthy brand in the industry. Whether seeking a classic or contemporary headboard, customers can expect outstanding products and services from Headboards by Design Online.