Users Voice for Headout

9% users rated Terrible
0% users rated Poor
0% users rated Average
7% users rated Very Good
83% users rated Excellent
Pie Chart Review Representation for Headout
Headout Overall rating
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Quality

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Review article published on: 05 Apr 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.3 4.1 4.8 4.8 1.2 4.4
Oct 2022 4.4 3.9 4.3 4.2 1.3 4.4
Nov 2022 4.1 4.1 2.4 3.9 1.4 2.7
Dec 2022 5 5 5 5 5 5
Mar 2023 3.8 3 1.7 3.1 1.4 4.6
Line Chart for Rating of peer stores

headout.com

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lookfantastic.com

jomashop.com

booking.com

priceline.com

Detailed Headout Review by

Introduction:

Headout.com is a travel website that offers various tours, activities, and sightseeing options for people who want to explore new destinations. They provide a user-friendly platform that allows travelers to book their preferred activities and tours at reasonable prices.

Pros and Cons:

Pros: - Wide range of tours and activities available - Competitive prices - Easy-to-use website - Instant booking confirmation - Customer service available 24/7 Cons: - Limited availability in some destinations - Limited options for niche activities - Not available in all countries

User Experience:

Headout.com offers a user-friendly platform where customers can search for their preferred activities and book them in just a few clicks. The website is well-designed and easy to navigate, with a clear breakdown of activities by destination and category. Moreover, the instant booking confirmation feature adds to the user experience.

Pricing and Value for Money:

Headout.com offers competitive prices for its activities and tours, making them accessible to people of different budgets. Also, they regularly offer promotions and discounts that help customers save money. Customers get good value for their money as the experiences provided are of high quality.

Alternatives:

Other websites that offer similar services include Viator, Klook, and GetYourGuide.

Customer Service:

Headout.com offers 24/7 customer service to provide assistance to customers whenever required. They respond quickly, helping resolve any issues or queries customers might have.

Product Quality and Selection:

Headout.com provides a wide range of tours and activities, ensuring customers can choose from multiple options. Also, their tours and activities are of high quality, providing customers with valuable experiences.

Website Usability:

The website is well-structured, easy to navigate, and offers a user-friendly interface, making it easy for customers to find the activities they want. Additionally, the website has fast loading times, ensuring a seamless user experience.

Returns and Exchanges:

Headout.com offers flexible cancellation and refund policies, making it easier for customers to manage their booking in case of any unforeseen circumstances.

Promotions and Discounts:

Headout.com regularly offers promotions and discounts, giving customers an opportunity to save money while booking tours and activities.

Reputation:

Headout.com has a good reputation and is trusted by thousands of customers worldwide. They have received positive reviews from various online platforms and have been recognized by prestigious organizations.

Payment Options:

Headout.com accepts various payment methods, including major credit cards, PayPal, Apple Pay, and Google Pay.

Loyalty Programs:

Headout.com does not offer a loyalty program at the moment.

Customer Reviews:

Headout.com has a "Excellent" rating on Trustpilot, indicating that the majority of their customers are satisfied with their services. Customers praise the user-friendly platform, fast booking confirmation, and good customer service.

Community Involvement:

Headout.com is involved in various initiatives that support local communities and promotes responsible tourism in different parts of the world.

Shipping and Costs:

Since Headout.com provides digital products, shipping and costs are not applicable. However, additional fees may apply for some tours or activities, depending on the destination or additional services requested by the customer.

Conclusion:

Headout.com is a reliable and user-friendly platform that provides customers with a wide range of tours and activities at competitive prices. They have received positive customer feedback, indicating that they are doing a great job in providing high-quality experiences to travelers. With its excellent customer service and flexible booking options, Headout.com is a great choice for anyone looking to explore different destinations.

Headout Recent User Reviews

User Rating

5 stars

404

4 stars

72

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Reviewer Name: Mr N Jacobs

Review Submission Date: 2022-12-16

Review Title: Palazzo Vecchio museum tour
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Review Description: Great we only booked the night before and we had no issues. The Tourguide was interesting and well read and was able to answer a lot of questions. Her English was also easy to listen to. Its a very interesting place and well worth spending just over an hour in this amazing Palace

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Reviewer Name: Alan

Review Submission Date: 2022-12-16

Review Title: Awesome
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Review Description: Everything was well organised and security was obviously paramount. The views from Burj Khalifa were spectacular as was the building itself.

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Reviewer Name: Jerry Poh Qingle

Review Submission Date: 2022-12-16

Review Title: The Top - A Must Go (at least once)
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Review Description: Loved the view at the top, the glass floor feature is really cool and gets you on your toes literally. Nice place for photos and generally very accessible.

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Reviewer Name: Lisa J

Review Submission Date: 2022-12-15

Review Title: Go early, to miss the queue
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Review Description: We went at 10am when KL tower opens. Hardly any queue and we were sone of the first up to the Sky Deck that day and therefore had easy access to both sky boxes and the Sky Deck. Your time in the Sky boxes is timed, which means you don't have to wait long. Amazing views and all staff were very courteous and helpful.

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Reviewer Name: Ian Harrop

Review Submission Date: 2022-12-15

Review Title: Must do in Barcelona
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Review Description: Excellent routes, really convenient stops for the hop on hop offs.. the commentary is really informative and it's a great way to familiarise yourself with where all the great stuff to visit is.It may seem a little expensive but there is def value for money to be had using these.Recommended..

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Reviewer Name: Anil Borse

Review Submission Date: 2022-12-15

Review Title: Slide is the most beautiful part
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Review Description: Slide is the most beautiful part. Ice arts and bumper car is also good. If can include some more activities then will be more fun. Overall we enjoyed a lot.

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Reviewer Name: Ze Xu

Review Submission Date: 2022-12-15

Review Title: This is the best ever science museum I…
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Review Description: This is the best ever science museum I have ever visited. The saturn V and Atlantis is amazing and also all those presentations. It's awesome. I don't often write reviews but KSC really amazed me.

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Reviewer Name: Neil Wilkinson

Review Submission Date: 2022-12-14

Review Title: Excellent tour guide
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Review Description: Oskar Shindlers factory Krakow, Excellent tour guide Philip (I think) made the tour come to life, very knowledgeable and passionate about the subject, would totally recommend

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Reviewer Name: Saba

Review Submission Date: 2022-12-14

Review Title: Best Desert Safari with Headout
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Review Description: This desert safari came highly recommended & it's totally worth the hype. Captain Adil was fantastic guide, very gracious and nice host making sure all the guests were comfortable and enjoyed every aspect. The dune bashing was very exhilarating! Overall, the perfect Desert Safari experience with Headout, an absolute no brainer to book.

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Reviewer Name: ??

Review Submission Date: 2022-12-14

Review Title: It doesn't allow me to give 0 star
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Review Description: It doesn't allow me to give 0 star. I would if I can. Everybody please stay away from this scam. Their price is not cheap. Please go to other more reliable website like Undercovertourist. When I request a price match, they gave me tons of excuses. So just stay away from them!!!!!!

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