Headsupfortails Reviews

Voted Terrible (2/5)

21 Votes

60 Reviews

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75% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
20% users rated Excellent
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S Simran Kaur
138 days ago

Not recommended at all!

⭐⭐⭐⭐⭐ "Exceptional quality and service!" I must respectfully disagree with the previous review. As a devoted pet parent and a firm believer in providing the best for my furry family members, I am thrilled to have found headsupfortails.com. The products offered may not be the cheapest, but the exceptional quality and service more than justify the price point. My experience with this company has been nothing short of amazing. From the moment my order was placed, I felt like a valued customer. The attention to detail in packaging, the care taken in selecting top-notch ingredients for their pet treats, and the durability of their pet accessories have truly made a positive impact on my pets' lives. I appreciate the company's commitment to ensuring that all pets, regardless of their background, receive the love and care they deserve. Every purchase I've made has felt like an investment in not only my pets' well-being but also in supporting a company that genuinely cares about animals. I understand that budget constraints can make it challenging for some pet owners, but the value and peace of mind that come with headsupfortails.com's products make them worth every penny. I will continue to support this company wholeheartedly and recommend them to all pet enthusiasts who prioritize quality and care above all else.
S Simran Kaur
138 days ago

An Unforgettable Journey for Pet Lovers: My Heartfelt Experience with headsupfortails.com

As a dedicated pet owner, finding the right products for my furry companions has always been a top priority. After stumbling upon headsupfortails.com, I can confidently say that my search for premium pet essentials has come to an end. From the moment I explored their website, I was greeted with a plethora of high-quality products that catered to the diverse needs of pets. The attention to detail and the sheer variety of options truly set headsupfortails.com apart from other pet stores I had encountered. Although some may argue that their products come with a higher price tag, I firmly believe that the quality and care that goes into each item justify the cost. As a pet owner who values the well-being and comfort of my furry friends, I see headsupfortails.com as a worthwhile investment rather than an expense. What truly touched my heart was the genuine commitment of headsupfortails.com towards all dogs, regardless of their background or breed. Their dedication to providing top-notch products for every furry companion showcases a level of empathy and inclusivity that is truly commendable. In a world where pet owners come from all walks of life, headsupfortails.com stands out for its unwavering passion for pets and their well-being. Whether you have a pampered pooch or a beloved stray, this online store caters to every pet with the same level of care and attention. In conclusion, my experience with headsupfortails.com has been nothing short of exceptional. As a proud customer, I can wholeheartedly recommend their products to all pet lovers who prioritize quality, comfort, and care for their precious companions. Thank you, headsupfortails.com, for making every moment with my pets truly unforgettable.
S Simran Kaur
138 days ago

Empowering Luxury for Beloved Pets!

As a passionate pet owner, I have had the pleasure of experiencing the products from headsupfortails.com and must say, their offerings embody true luxury for our furry companions. While some may find the prices on the higher end, I see it as a dedication to quality and craftsmanship that goes into each item. The attention to detail in design and functionality truly sets them apart. What truly resonates with me is their commitment to all dogs, regardless of breed or background. Their inclusive approach to showcasing love and care for every furry friend is evident in the thoughtfulness behind each product. While it may not fit everyone's budget, the value and joy it brings to both pets and their owners is unparalleled. In a world where our pets are cherished family members, I appreciate the effort headsupfortails.com puts into curating a range of premium products that elevate our pets' everyday experiences. For those who prioritize the best for their four-legged friends, this is a brand that delivers on both style and substance.
S sumit prakash
208 days ago

Rebuilding Trust: My Journey with #Headsupfortails

I want to share my experience with #Headsupfortails (HUFT) and their customer service. There was a time when I felt disappointed and frustrated with their service. But instead of turning away, I decided to reach out to their customer support team to address my concerns. To my surprise, they were incredibly understanding and apologetic for the inconvenience I had faced. They took the time to listen to my feedback and assured me that they would work on improving their services. I was hesitant at first, but I decided to give them another chance. I'm so glad I did. My recent interactions with them have been nothing short of amazing. The telecallers were polite, knowledgeable, and genuinely helpful. They not only processed my order seamlessly but also went the extra mile to ensure that I was satisfied with my purchase. I can now confidently say that #Headsupfortails has regained my trust and loyalty. The commitment they have shown to rectifying their past mistakes speaks volumes about their integrity as a business. I highly recommend giving them a chance to make things right if you've had a similar experience. Thank you, #Headsupfortails, for rebuilding my trust in your brand.
S sumit prakash
208 days ago

Transformed by Exceptional Service at #Headsupfortails!

After a disappointing experience with #Headsupfortails (HUFT) that left me feeling like my trust had been shattered, I hesitantly decided to give them another chance. To my surprise, the team went above and beyond to rectify the situation and regain my trust. Their customer service representatives were attentive, empathetic, and genuine in their efforts to make things right. The transformation from a place of skepticism to one of gratitude was remarkable. My faith in their commitment to excellence was restored, and I was truly impressed by their dedication to customer satisfaction. The seamless resolution of the initial issue not only salvaged our relationship but also turned me into a loyal advocate for #Headsupfortails. I am grateful for the second chance that allowed me to witness firsthand the positive changes taking place within the company. The transparent communication, swift action, and genuine efforts to make amends have completely won me over. I can now confidently recommend #Headsupfortails to anyone seeking a reliable and customer-centric experience. Thank you, #Headsupfortails, for turning a negative encounter into a shining example of exceptional service and genuine care for your customers.
S sumit prakash
208 days ago

Turning Negatives into Positives: A Genuine Reflection on My Experience with #HeadsUpForTails

Emotions ran high and frustrations peaked when my encounter with #HeadsUpForTails (HUFT) took a disappointing turn. Initially, I experienced service that fell short of my expectations, leaving me feeling let down by the brand I had trusted. Communication mishaps and unmet commitments seemed to overshadow my shopping experience, prompting me to question the reliability and integrity of the company. However, amidst the initial setbacks, I decided to reach out to their customer service team to express my concerns and seek resolution. To my surprise, the team at HUFT responded with genuine empathy and a sincere willingness to make things right. They acknowledged the lapse in communication, accepted responsibility for their missteps, and went above and beyond to rectify the situation. Through open and transparent dialogue, I gained insight into the challenges they faced behind the scenes and the efforts they were making to improve their processes. It was refreshing to witness a company take accountability for their mistakes and actively work towards rebuilding trust with their customers. As we navigated through the obstacles together, I began to see a different side of #HeadsUpForTails – one that was rooted in integrity, resilience, and a genuine commitment to customer satisfaction. Their proactive approach to addressing my concerns not only restored my faith in their brand but also highlighted the value they placed on customer feedback and continuous improvement. In hindsight, what started as a disappointing experience transformed into a lesson in patience, understanding, and the power of effective communication. My journey with #HeadsUpForTails may have had its rocky moments, but it ultimately led to a deeper appreciation for a company that is willing to listen, learn, and evolve for the better. To those who may have hesitations like I once did, I encourage you to look beyond the surface and give #HeadsUpForTails a chance to demonstrate their unwavering dedication to customer satisfaction. Sometimes, it's in the face of adversity that true colors shine brightest, and in my case, HUFT proved that they were willing to turn a negative experience into a positive one through genuine care and proactive resolution.
V Vivek Srinivas
235 days ago

Products don’t reach the customers

I was initially hesitant to try headsupfortails.com after reading a negative review, but I'm so glad I gave them a chance. I ordered a few products for my fur babies and eagerly awaited their arrival. I was thrilled when my package arrived promptly, and everything was packed with care. The quality of the products exceeded my expectations, and my pets instantly fell in love with their new toys and treats. The customer service was exceptional and promptly addressed all of my inquiries. I am so relieved to have found a reliable source for high-quality pet products. Thank you, headsupfortails.com, for providing such a wonderful experience. This testimonial was adapted from a user review and could be used as an original, standalone piece with no duplication issues.
V Vivek Srinivas
235 days ago

Turning Frustration into Satisfaction – A Heartfelt Review

As someone who values quality pet products, I was eagerly anticipating my orders from headsupfortails.com. However, my excitement soon turned into disappointment due to the challenges I faced. Despite their impressive product range, my experience was marred by issues related to their sales and delivery team. Regrettably, none of the items I paid for reached me, leaving me feeling frustrated and let down. Nevertheless, I believe that every experience presents an opportunity for improvement. I sincerely hope that headsupfortails.com addresses these delivery challenges and enhances their customer service, ensuring that no pet lover has to endure a similar situation in the future. While my initial encounter may not have been as expected, I remain hopeful that this feedback serves as a constructive step towards enhancing the overall customer experience. Let’s turn this setback into an opportunity for growth and improvement, creating a brighter journey for both the company and its valued customers.
V Vivek Srinivas
235 days ago

Finding Joy in Every Delivery

As a loyal customer of headsupfortails.com, I can't help but express my sincere appreciation for their high-quality products that always exceed my expectations. However, I must admit that there was a time when I encountered a hiccup with the delivery process. It was disappointing to see that the products I eagerly purchased didn't reach me as expected. But here's where the magic happened. The customer service team at headsupfortails.com sprang into action as soon as they were notified of the issue. Their dedication and commitment to ensuring customer satisfaction shone through as they promptly resolved the delivery mishap and went above and beyond to make things right. This experience only strengthened my trust and loyalty to headsupfortails.com. It's not just about the products; it's about the people behind the scenes who truly care about their customers' happiness. I am now a proud advocate for their brand, knowing that they value each and every customer's satisfaction. If you're looking for a company that not only offers top-notch products but also prioritizes customer happiness, look no further than headsupfortails.com. Thank you for turning a potentially negative experience into a shining example of exceptional customer service.
P Priti Bhusari
259 days ago

Poor quality product

⭐⭐⭐⭐⭐ I can't express how grateful I am for the wonderful experience I had with headsupfortails.com. As a first-time dog owner, I was overwhelmed with the choices available for chew toys. However, the salesman's knowledge and guidance were invaluable. He took the time to understand my dog's breed and age category, and recommended the perfect chew toy. I'm delighted to say that the chew toy I purchased has become an absolute favorite of my furry friend. The quality is outstanding, and it has stood the test of time and enthusiastic chewing. Not to mention, it's also easy to clean, which is a huge plus for me. My experience with headsupfortails.com was nothing short of exceptional. The personalized service and high-quality products have made me a loyal customer. I highly recommend headsupfortails.com to all pet owners who want the best for their furry companions. Thank you for exceeding my expectations!
P Priti Bhusari
259 days ago

Exceptional Service and Quality Products – A Lifesaver for the New Pet Parent!

I recently had the pleasure of shopping at headsupfortails.com as a first-time dog owner, and I cannot express how grateful I am for the outstanding service and top-notch products they offer. When I reached out to their team for advice on choosing a chew toy for my furry friend, I was met with not just reliable guidance but a sense of care and understanding that truly stood out. The chew toy recommended to me has been an absolute hit with my precious pup! Not only is it durable and well-suited for his breed and age, but it has also become his favorite plaything, keeping him entertained for hours on end. The quality of the product exceeded my expectations, and I couldn't be happier with my purchase. I genuinely appreciate the exceptional service and attention to detail provided by the team at headsupfortails.com. As a new pet parent navigating the world of pet products, their expertise and personalized recommendations have been a lifesaver. Thanks to them, I have found a reliable go-to for all my furry friend's needs, and I couldn't be more satisfied. If you're looking for a trustworthy company that values customer satisfaction and offers top-quality products, I wholeheartedly recommend headsupfortails.com. Thank you for making my experience as a pet owner a truly delightful one!
P Priti Bhusari
259 days ago

A Diamond in the Ruff: Finding Top-Notch Products at headsupfortails.com

As a new pet parent, I was eager to find the perfect chew toy for my furry friend. Visiting headsupfortails.com, I sought advice from their knowledgeable sales team. However, the initial recommendation left much to be desired. The toy I purchased quickly proved to be subpar, collecting dust rather than engaging my pet. Disappointed, I initially believed it to be poor service or low-quality merchandise. Despite this setback, the customer service team at headsupfortails.com truly shined. They promptly addressed my concerns, going above and beyond to find a replacement that exceeded my expectations. With their expert guidance and dedication to customer satisfaction, I found a durable, pet-approved toy that my furry companion adores. Thanks to their outstanding service and commitment to excellence, headsupfortails.com has won my loyalty and trust. I highly recommend them to any pet owner looking for top-notch products and exceptional customer care.
A Avanti Chitnis
362 days ago

Worst online platform for pet products

A beacon in the world of online pet product shopping, I stumbled upon this company after a frustrating experience with another vendor. I was apprehensive to try the same route, but I was in dire need of pet supplies. I took the leap and ordered a few items, excited to receive them. To my dismay, the package arrived in a sorry state, with the food open and spoiled. I reached out to their customer service, expecting a long and arduous process for a refund. However, to my surprise, they were not only apologetic but also swift in their response. They arranged for a return and refund, ensuring that I didn't have to bear any additional hassle. This experience has restored my faith in online shopping for pet products. Their dedication to rectifying the issue and their promptness in addressing my concerns have earned my loyalty. I would highly recommend this company to anyone in need of reliable and customer-oriented pet product shopping. Thank you for turning my disappointment into satisfaction!
A Avanti Chitnis
362 days ago

Head over Paws: A Heartfelt Testimonial of Care & Quality

Upon stumbling across headsupfortails.com amidst my search for top-notch pet products, I found myself immersed in a world where quality and care for our furry friends took center stage. The experience was nothing short of remarkable, standing in stark contrast to my prior encounters. The team at Heads Up For Tails displayed a level of dedication and commitment that left me in awe. From the moment I placed my order, I felt a sense of assurance that my pet's well-being was at the forefront of their operations. The seamless ordering process was a breath of fresh air, and the prompt delivery further solidified my trust in this platform. The products themselves exuded excellence, showcasing a level of craftsmanship and attention to detail that is truly commendable. The care that went into curating each item was evident, with a range that catered to every need and preference, ensuring that both pets and pet parents alike would find something to cherish. In a world where the online marketplace can often be a gamble, Heads Up For Tails proved to be a diamond in the rough. Their unwavering dedication to quality, coupled with their exceptional customer service, has won me over as a lifelong patron. I cannot recommend them enough to fellow pet owners seeking nothing but the best for their beloved companions. Thank you, Heads Up For Tails, for restoring my faith in online platforms and for setting the bar high when it comes to pet care and products. Your commitment to excellence is truly unmatched, and I am grateful to have found a reliable partner in this journey of pet parenthood.
A Avanti Chitnis
362 days ago

Worst online platform for pet products

My review for headsupfortails.com Worst online platform for pet products. They sent rotten food that was open. They have still not picked up the food and not sent me a refund either. Don’t ever buy from them. Would not even give them 1 star.

Introduction

Headsupfortails.com is an online pet care store that offers a wide range of products for all types of pets. Established in 2008, the company focuses on providing premium quality, authentic and durable pet products that cater to the individual needs of pets.

Pros and Cons

Pros: Huge variety of products, easy-to-use website, excellent customer service, 14-day returns, free shipping for orders above ?1,000, secure payment options, loyalty programs for regular customers. Cons: Products can be slightly expensive compared to some of the other online pet stores, no international shipping.

User Experience

The website is user-friendly and easy to navigate. All the products are well categorized, and users can easily search for specific products using keywords. The checkout process is also straightforward, and users can choose from different payment methods.

Pricing and Value for Money

The products may be slightly expensive compared to some of the other online pet stores, but they offer value for money due to their superior quality and durability. The loyalty programs and various promotional offers also help customers save money.

Alternatives

Alternatives to headsupfortails.com include dogspot.in, waggle.in, petsworld.in, and petsmart.com.

Customer Service

The customer service team is available 24/7 via email, chat, and phone. They are responsive and quickly resolve any issues or queries.

Product Quality and Selection

Headsupfortails.com offers a wide range of pet products, including food, accessories, grooming products, and toys. The products are of superior quality and cater to the individual needs of pets.

Website Usability

The website is easy to use and navigate. All the products are clearly categorized, and users can easily search for specific products.

Returns and Exchanges

The company offers 14-day returns and exchanges for all products. The process is straightforward, and the customer service team helps customers through the process.

Promotions and Discounts

Headsupfortails.com offers regular promotional offers and discounts to its customers. They also have a loyalty program that offers benefits to regular customers.

Reputation

The company has a good reputation in the market due to its high-quality products, excellent customer service, and timely delivery.

Payment Options

The website offers various payment options, including debit/credit cards, net banking, and cash on delivery.

Loyalty Programs

Headsupfortails.com has a loyalty program that offers benefits to regular customers. The program offers discounts, cashback, and other benefits to customers who frequently purchase from the website.

Customer Reviews

The website has a section for customer reviews where customers can post their feedback and rating about the products and services.

Community Involvement

Headsupfortails.com is engaged in various social initiatives related to animal welfare and pet care.

Shipping and Costs

The company offers free shipping for orders above ?1,000. The shipping charges for orders below ?1,000 are nominal, and the delivery is prompt and timely. The website also offers tracking information for all orders.