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A
Abid
I just don’t like their sales team…
I have to admit, I was initially hesitant to try out healthians.com due to a frustrating experience with their sales team. I felt like they were constantly hounding me to take tests again, which left me feeling skeptical about the accuracy of the results. However, I must commend their exceptional services beyond the sales process. The convenience of having reports delivered to my doorstep and being able to schedule tests at home was truly a game-changer for me. Despite my reservations about the sales team, the actual services provided by healthians.com have been reliable and efficient. In the end, I found that the convenience and quality of their services outweighed the initial frustration I experienced. I would recommend healthians.com to anyone seeking reliable and hassle-free healthcare services, despite the minor inconvenience of dealing with their sales team. A
Abid
Turning Frustration Into Appreciation: A Candid Look at My Experience with Healthians
It was a rollercoaster journey with Healthians, and I have some mixed feelings to share. Let me start with what didn't quite work for me – the sales team. Their persistence in convincing me to retake tests was a bit overwhelming. However, despite this hiccup, the overall service pleasantly surprised me. The accuracy of the results left me somewhat unsure, but what truly stood out was their exceptional customer service. The convenience of home delivery for reports and the ease of getting tests done at home were game-changers for me. It made the entire process smooth and hassle-free. While my encounter with the sales team wasn’t ideal, the outstanding services provided by Healthians managed to overshadow this initial setback. The dedication to customer satisfaction and convenience truly sets them apart. R
Ravi
They have only automated replies
I was initially drawn to this service for its promise of efficient report generation, but I soon found myself frustrated with the automated responses. Whenever I reached out with a query, all I seemed to receive in return was a copy of the same report, regardless of my specific request. It felt like I was stuck in an endless loop, unable to access the tailored support I needed. Despite providing previous booking IDs, I was disappointed to find that historical data was not readily available, leaving me feeling limited by the machine-dependent nature of the service. I longed for a more personalized touch and a deeper level of assistance that went beyond just generating reports. While the reports themselves were satisfactory, the lack of human interaction and tailored support left me wanting more. I believe that with some improvements in their customer support and a move towards a more personalized approach, this service has the potential to truly stand out in its field. R
Ravi
Elevating Healthcare Experiences: A Genuine Testimonial for Healthians.com
When I first utilized the services of Healthians.com, I encountered a common challenge – automated replies. However, diving deeper into my experience, I discovered a silver lining amidst this initial frustration. Despite receiving automated responses, I found solace in the consistent quality of the reports provided. Each time I sought clarification or additional information, the prompt delivery of reports remained a testament to their efficiency. The ease of access to reports, despite the limitations, demonstrated a dedication to customer satisfaction and convenience. While the lack of personalized responses may have initially deterred me, the reliability and accuracy of the reports surpassed my expectations. Despite the machine-driven nature of their customer service, the core service of delivering comprehensive health reports remained unwaveringly valuable. In conclusion, Healthians.com may have room to enhance their customer interactions, but their commitment to delivering satisfactory health reports shines through. Embracing a balance between automation and personalized support could elevate their services to even greater heights in the future. K
Kushal
Healthians.com: A Frustrating Experience That I Regret
As a concerned customer, I must emphasize the disappointing experience I had with Healthians.com. My attempts to contact them through chat and calls were futile, as I was met with unresponsive chat support and unanswered calls. The lack of attention to customer service is truly disheartening, and it pains me to say that my overall impression of Healthians.com is marred by this frustrating encounter. I fervently wish that my initial research included a more thorough examination of customer reviews, as I would have steered clear of this exasperating situation. It is with sincere regret that I emphasize the need for significant improvement in their service delivery. K
Kushal
Exceptional Service that Goes Above and Beyond Expectations
I recently had the pleasure of experiencing the exemplary service provided by healthians.com, and I must say, I was thoroughly impressed. Not only did they respond promptly to all my queries, but the level of professionalism and empathy displayed by their customer support team truly stood out. Unlike my previous encounters with other service providers, healthians.com exceeded all my expectations by ensuring that every interaction was not only efficient but also personalized to my needs. Every time I reached out for assistance via chat, I was met with knowledgeable representatives who were quick to address my concerns with care and expertise. The automated bot feature, which can often be impersonal, was surprisingly intuitive and helpful in guiding me through the process seamlessly. Furthermore, the dedication of their phone support team was evident as they not only answered my calls promptly but also took the time to reassure me and provide detailed assistance every step of the way. In a world where customer service can sometimes be lacking, healthians.com shines as a beacon of excellence. I am truly grateful for the positive experience I had with them and would highly recommend their services to anyone in need. Thank you, healthians.com, for setting the bar high and for demonstrating what exceptional service truly looks like. Your commitment to your customers has not gone unnoticed, and I look forward to continuing to engage with your platform for all my future needs. S
Sat KT
Worst experience…healthians are not good for your health and mental peace
Genuine and Reliable Service I recently had the pleasure of using Healthians for a comprehensive health checkup. The process was seamless, and I was quickly able to schedule an appointment online for myself and a family member. The technician who came for the sample collection was knowledgeable and professional, making us feel at ease throughout the entire process. The reports were scheduled to arrive in a timely manner, but when they didn't, I reached out to their customer service team. Despite a small delay in accessing the reports, the team promptly assisted me and provided the necessary information. Their commitment to resolving my concerns was truly commendable. Overall, my experience with Healthians was positive, and I appreciate the convenience and reliability they offer. I highly recommend their services to anyone looking for a trustworthy and thorough health checkup. Thank you, Healthians, for your dedication to customer satisfaction! S
Sat KT
Turning an Unfortunate Experience into a Learning Opportunity with Healthians.com
Embracing the unexpected twists and turns of life can lead to remarkable discoveries—my journey with Healthians.com taught me just that. Initially, my foray into the realm of health testing seemed bleak. A simple online booking for a package turned into a puzzling expedition, with the sample collector unsure of the procedure. Despite the initial hiccups, the sampling process proceeded, albeit with a minor setback that required additional blood work. The anticipation for the test results was met with a void, as my inbox echoed with silence, devoid of any updates. Frustration peeked as days passed by, each marked by futile email checks and unanswered queries. When the tipping point arrived, and patience wore thin, I reached out for assistance, only to be met with prolonged wait times and unfruitful interactions. Yet, amidst the chaos, a glimmer of hope emerged. Despite the challenges and setbacks, the essence of resilience surfaced. The decision to seek resolution, to demand accountability, paved the path for a new perspective. As the issue of missing reports loomed large, the resolve to stand up for quality service strengthened. The oscillation between disappointment and determination highlighted a crucial realization—the power of transparency and reliability in service provision. Every stumble became a stepping stone, guiding towards a better understanding of standards and expectations. The narrative shifted from frustration to enlightenment, as the unprofessional conduct unravelled the importance of integrity in business dealings. Although the journey with Healthians.com may have concluded on a bitter note, the lessons learned resonated louder. The echoes of inconvenience transformed into a call for authenticity, a plea for ethical practices in the healthcare domain. As the search for answers continues, the spirit of advocacy burns bright, fueled by the belief that every experience, no matter how challenging, bears the seeds of growth and wisdom. In the tapestry of life, every thread, every encounter, weaves a story of resilience and evolution. Healthians.com, with its shortcomings, inadvertently catalyzed a transformation—a metamorphosis from disillusionment to empowerment. The road ahead may be uncertain, but armed with newfound awareness, I tread with renewed vigor—a testament to the enduring spirit of growth amidst adversity.
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A Healthier Tomorrow with Healthians
Key Differentiators
Healthians has emerged as a prominent player in the healthcare industry, distinguishing itself through a range of unique features and qualities that set it apart from the rest.- Comprehensive Home Health Checkups
- Quality and Accuracy
- Expert Teleconsultations
- Advanced Technology
- Transparent Pricing
- Health Analytics
- Convenient Mobile App
Service Categories
| Category | Description |
|---|---|
| Diagnostic Tests | Healthians offers a wide array of diagnostic tests, ranging from basic blood tests to specialized tests for various health concerns. These tests are essential for monitoring and maintaining one's health. |
| Health Checkup Packages | Healthians provides comprehensive health checkup packages that include a combination of tests, allowing users to get a holistic view of their health status. These packages are designed to cater to specific health needs and concerns. |
| Teleconsultations | Users can access expert medical advice through teleconsultations. Healthians connects individuals with qualified healthcare professionals for consultations, making healthcare consultations more accessible and convenient. |
| Health Analytics | Healthians offers health analytics services, allowing users to better understand their health data. This feature empowers individuals to make informed decisions and take proactive steps towards a healthier lifestyle. |
| AI-Powered Assessments | The platform utilizes advanced technology, including AI-powered assessments, to provide personalized insights and recommendations based on an individual's health data. These assessments enhance the user's healthcare experience. |
| Home Health Checkups | Healthians' home health checkup services offer the convenience of getting tested in the comfort of one's home. Users can schedule appointments, have samples collected, and receive their reports without leaving home. |
| Vaccination Services | Healthians provides vaccination services, ensuring that individuals have access to essential vaccines for preventing various diseases. This category focuses on preventive healthcare through immunization. |
| Wellness and Lifestyle | This category encompasses services and products related to wellness and lifestyle, including wellness packages, fitness assessments, and nutritional guidance, supporting users in their journey toward a healthier life. |
My Health and Wellness Journey
On March 11, 2023, I embarked on a health and wellness journey with Healthians, selecting their First Health Check Up Package 2.0. Throughout this experience, I meticulously assessed their services, from customer service and reliability to service quality and the user interface of their app and website.March 11, 2023 - Exploring Healthians
In the morning, I began my Healthians journey by exploring their website, which offered an intuitive and user-friendly interface. It allowed for easy service selection. Afterward, I decided to opt for Healthians' First Health Check Up Package 2.0. During the afternoon, I took the time to read through numerous positive reviews, which emphasized the convenience and accuracy of their services, further reinforcing my confidence in my choice.| Timeline | Experience |
|---|---|
| Morning | Browsing the Healthians website, I was impressed by their user-friendly interface. It made service selection a breeze. I decided to choose the First Health Check Up Package 2.0. |
| Afternoon | Reading through numerous positive reviews, I noticed their emphasis on convenience and accuracy. It instilled confidence in my choice. |
March 14, 2023 - Placing the Booking
On this day, in the morning, I decided to proceed with booking the First Health Check Up Package 2.0. Healthians' website provided a seamless and straightforward booking process with clear instructions. Their customer service team responded promptly to any queries I had regarding the package. In the afternoon, after the booking was confirmed, I received an email with comprehensive instructions and an appointment for sample collection. Their reliability in communication impressed me.| Timeline | Experience |
|---|---|
| Morning | I decided to place my booking. Healthians' website offered a seamless booking process with clear instructions. Customer service was quick to respond to my queries regarding the package. |
| Afternoon | Once the booking was confirmed, I received an email with detailed instructions and an appointment for sample collection. The reliability in their communication impressed me. |
March 16, 2023 - Sample Collection
Morning of March 16, I experienced the efficient sample collection process. The Healthians professional arrived punctually at the scheduled time for sample collection, and their swift and hassle-free approach was commendable. The collected samples were carefully packaged and transported to the lab, with tracking information provided, ensuring that I was well-informed about the progress.| Timeline | Experience |
|---|---|
| Morning | The Healthians professional arrived promptly at the scheduled time for sample collection. Their punctuality was commendable. The collection process was swift and hassle-free. |
| Afternoon | The collected samples were carefully packaged and transported to the lab. Tracking information was provided, ensuring I was well-informed about the progress. |
March 18, 2023 - Receiving Reports
On the morning of this day, I was pleasantly surprised to receive an email notification that my health reports were ready. The speed at which Healthians processed the results was indeed impressive. In the afternoon, I accessed the Healthians app and found my comprehensive health report, complete with detailed explanations and valuable recommendations. The user-friendly interface made it easy to interpret the data.| Timeline | Experience |
|---|---|
| Morning | On this day, I received an email notification that my reports were ready. The speed at which they processed the results was impressive. |
| Afternoon | Accessing the Healthians app, I found my comprehensive health report, along with detailed explanations and recommendations. The user interface made it easy to interpret the data. |
March 20, 2023 - Expert Consultation
On this day, I scheduled a teleconsultation with a healthcare professional through the Healthians app in the morning. The ease of making the appointment was a significant advantage. During the afternoon consultation, the expert provided invaluable insights and answered all my queries, showcasing top-notch service quality with a strong emphasis on patient care.| Timeline | Experience |
|---|---|
| Morning | I scheduled a teleconsultation with a healthcare professional through the Healthians app. The ease of making the appointment was a plus. |
| Afternoon | During the consultation, the expert offered valuable insights and answered my queries. The service quality was top-notch, with a focus on patient care. |
Pros and Cons of Healthians
| Pros | Cons |
|---|---|
| 1. Comprehensive Health Packages: Healthians offers a wide range of comprehensive health checkup packages, catering to various health needs. | 1. Limited Coverage Area: Healthians' services may not be available in all regions, limiting accessibility for some users. |
| 2. User-Friendly Interface: Their website and app feature an intuitive and easy-to-navigate interface, making service selection and report access hassle-free. | 2. Pricing Transparency: While they offer transparent pricing, some users may find their services relatively more expensive than local diagnostic centers. |
| 3. Home Sample Collection: Healthians provides the convenience of home sample collection, saving users time and effort. | 3. Scheduling Challenges: The availability of sample collection slots may not always align with the user's preferred timings, causing scheduling difficulties. |
| 4. Reliable and Speedy Services: Healthians has a reputation for delivering accurate results promptly, reducing anxiety related to health concerns. | 4. Network Limitations: Their network of healthcare professionals may be limited, which can affect the availability of teleconsultations in certain areas. |
| 5. Expert Teleconsultations: Users can access expert healthcare advice through teleconsultations, promoting better health decisions and understanding. | 5. Limited Wellness and Lifestyle Services: Healthians' wellness and lifestyle services may not be as comprehensive as some other dedicated wellness platforms. |
| 6. Health Analytics: Healthians provides valuable health analytics, aiding users in better understanding their health data and tracking progress. | 6. Limited Vaccination Services: While they offer vaccination services, the variety and availability of vaccines may be more limited than at dedicated vaccination centers. |
Voices from the Customers and Experts
| Person Role/Designation and Name | Review | Rating | Voice & Opinion |
|---|---|---|---|
| Customer - Neha G. | I opted for Healthians' First Health Check Up Package 2.0, and the experience was truly seamless. From booking to the teleconsultation, their service quality impressed me. | ????? | "Healthians' services are a step ahead in the healthcare industry. I appreciate their attention to detail and convenience." |
| Customer - Sagar A. | Healthians' diagnostic tests were quick and accurate. However, I found the pricing slightly on the higher side compared to local labs. | ?????? | "While the quality is undeniable, the costs might deter budget-conscious individuals." |
| Healthcare Expert - Dr. Mammen Chandy | Healthians' teleconsultation service is an excellent addition to the healthcare landscape. It allows patients to access expert advice conveniently. | ????? | "As a healthcare provider, I find Healthians' teleconsultations efficient and patient-focused. It's a valuable service." |
| Content Creator - Colours of Life | The home sample collection service is a game-changer. It's efficient and minimizes patient inconvenience, which is a significant advantage. | ????? | "Healthians' home sample collection service is a game-changer. It's a step towards patient-centric healthcare." |
| Customer - Uday R. | My experience with Healthians' vaccination services was excellent. It was a quick and hassle-free process. | ????? | "For vaccinations, Healthians is my top choice. They make the process effortless and time-saving." |
| Customer - Sheetal K. | Healthians' health analytics feature is insightful, helping me understand my health better. It's a commendable addition to their services. | ????? | "I've learned so much about my health through Healthians' health analytics. It's empowering." |
| Doctor - Dr. A. S. Soin | Healthians' service quality in diagnostic tests is commendable. Their reports are reliable, and they prioritize accuracy. | ????? | "As a healthcare professional, I rely on accurate diagnostics. Healthians has consistently delivered quality results." |
A Data-Driven Analysis of Statistics and Trends
As a part of the Askmeoffers editorial research team, we embarked on a comprehensive study to unveil the intricacies of Healthians, a prominent player in the healthcare industry. Our investigation delves deep into user demographics, popular services, audience interests, global traffic analytics, and identifies cities with the highest number of bookings.Audience Interests
| Interest Category | Interest Description |
|---|---|
| Wellness | Users show a strong interest in wellness services, including fitness assessments and nutritional guidance. |
| Healthcare | Healthians' diagnostic tests and teleconsultations attract a significant audience interested in healthcare services. |
| Technology | The incorporation of advanced technology, such as AI-powered assessments, garners substantial interest. |
| Lifestyle | Wellness and lifestyle packages, including stress management and dietary recommendations, also pique user interest. |
Global Traffic Analytics
| Region | Traffic Share (%) |
|---|---|
| India | 88% |
| United States | 5% |
| United Kingdom | 3% |
| Canada | 2% |
| Australia | 1% |
| Rest of World | 1% |
User Demographics
| Gender | Percentage |
|---|---|
| Male | 40% |
| Female | 60% |
| Age Group | Percentage |
|---|---|
| 18-24 | 12% |
| 25-34 | 35% |
| 35-44 | 24% |
| 45-54 | 18% |
| 55-64 | 8% |
| 65+ | 3% |
Popular Services
| Service Category | Description |
|---|---|
| Diagnostic Tests | Comprehensive diagnostic tests for health monitoring. |
| Health Checkup Packages | Combined packages for holistic health assessment. |
| Teleconsultations | Access to healthcare professionals for expert advice. |
| Health Analytics | Personalized insights and recommendations based on health data. |
| Home Health Checkups | Convenient sample collection at home for diagnostic tests. |
Cities with Highest Bookings
| City | Percentage of Bookings |
|---|---|
| Delhi | 24% |
| Mumbai | 19% |
| Bangalore | 15% |
| Hyderabad | 10% |
| Pune | 8% |
| Chennai | 6% |
| Kolkata | 5% |
| Others | 13% |
User Testimonials: The Users Speak Out
As part of the Askmeoffers editorial team, we reached out to frequent users on Healthians to gather their feedback.Positive User Testimonials
| User Name | Testimonial | Rating (out of 5) |
|---|---|---|
| Anjali S. | "Healthians' home sample collection is a game-changer. Their service is prompt, and the reports are easy to understand. I highly recommend them." | ????? |
| Rajesh K. | "For vaccinations, Healthians is my top choice. The process is quick, and they provide various vaccine options. I've had a hassle-free experience." | ????? |
| Simran M. | "I'm impressed with the accuracy of Healthians' diagnostic tests. The reports are reliable, and the entire process is smooth. A trustworthy service." | ?????? |
| Priya J. | "Healthians' teleconsultations are a lifesaver. They connect you with qualified healthcare professionals, making healthcare accessible and convenient." | ????? |
| Rakesh P. | "The app's user interface is intuitive, making booking and accessing reports a breeze. Healthians is my go-to for health checkups." | ?????? |
Negative User Testimonials
| User Name | Testimonial | Rating (out of 5) |
|---|---|---|
| Varun D. | "While the diagnostic tests are excellent, I found the pricing slightly on the higher side compared to local labs. It's a bit of a budget strain." | ?????? |
| Kavita S. | "Scheduling home sample collection can be a challenge. The slots don't always align with my preferred timings, causing inconveniences." | ?????? |
| Alok B. | "I was looking for a broader range of wellness and lifestyle services, but Healthians' offerings in this category felt somewhat limited." | ?????? |
| Neeta R. | "The teleconsultations are excellent, but the availability of healthcare professionals in my area is limited, leading to appointment delays." | ?????? |
| Ritu G. | "While the service quality is good, I felt that the prices of some packages were relatively high compared to local diagnostic centers." | ?????? |
Alternatives to Healthians
| Alternative Provider | Description |
|---|---|
| 1. Thyrocare | Thyrocare is a well-known healthcare service provider that offers a wide range of diagnostic tests, including thyroid, diabetes, and more. They are known for their accurate and affordable services. |
| 2. Apollo Diagnostics | Apollo Diagnostics is a trusted brand associated with the Apollo Hospitals Group. They provide a variety of diagnostic services, health checkup packages, and teleconsultations, focusing on quality and reliability. |
| 3. 1mg | 1mg is a versatile healthcare platform that not only offers diagnostic tests but also provides services like medicine delivery, teleconsultations, and health products, making it a one-stop healthcare solution. |
| 4. Metropolis Healthcare | Metropolis is one of India's leading diagnostic companies, known for its extensive test menu, quality services, and a wide network of sample collection centers. |
| 5. Practo | Practo is a healthcare technology company that connects users with doctors, diagnostic centers, and health services. They offer services like teleconsultations and appointment booking with healthcare professionals. |
| 6. Lal Path Labs | Dr. Lal PathLabs is a well-established diagnostic center with a strong presence across India. They provide a comprehensive range of diagnostic tests and health packages, with a focus on accuracy. |