Healthiq Reviews

Voted Good (4/5)

874 Votes

40 Reviews

Vote Now

In the Insurance Agency category

Pie-Chart Analysis

13% users rated Terrible
0% users rated Poor
0% users rated Average
3% users rated Very Good
85% users rated Excellent
Write a review
L Lori
50 days ago

Empowered and Protected: My Journey with HealthIQ

My experience with HealthIQ has been nothing short of life-changing. As someone who values their health and well-being, finding the right insurance provider was crucial for me. HealthIQ not only provided me with a comprehensive policy that fits my needs but also empowered me with the knowledge and resources to make informed decisions about my health. From the moment I enrolled, I felt supported every step of the way. The customer service team was not only knowledgeable but also understanding and empathetic. They took the time to explain the coverage details thoroughly and answered all my questions with patience and clarity. What sets HealthIQ apart is their dedication to promoting a healthy lifestyle. They offer various incentives and rewards for maintaining an active lifestyle and making healthy choices. This not only encourages me to stay on track with my fitness goals but also ensures that I am taking proactive steps towards a healthier future. I can confidently say that HealthIQ has had a positive impact on my life, both physically and financially. I feel secure knowing that I am protected by a company that genuinely cares about its customers. Thank you, HealthIQ, for being more than just an insurance provider – thank you for being a partner in my journey to a healthier me.
M Maxon John
438 days ago

Take your BUSINESS some where else!

As a small business owner, I understand the importance of trustworthy and reliable partners. That's why I want to share my experience with Health IQ and urge others to take their business elsewhere. When Health IQ initially contacted me and my spouse, we were excited about the prospect of securing insurance for our family through a company that seemed to prioritize health and well-being. However, our enthusiasm quickly turned to frustration and disappointment. After being brokered into purchasing insurance, we were contacted by Health IQ with the promise of a better deal through another insurance provider. Eager to save money and secure the best coverage for our family, we agreed. Little did we know, this decision would lead to a cascade of problems. Not only did Health IQ fail to assist us in canceling our initial policy with Pacific Life, but they also neglected to send us the necessary paperwork for our new policy with Americo. Despite our numerous attempts to reach out, our calls went unanswered, and we never received the promised call backs. As a result, we found ourselves in a nightmarish situation where two insurance companies were simultaneously collecting premiums from us, and we were unable to cancel either policy. When we attempted to rectify the situation directly with the insurance companies, we were directed back to Health IQ, the very individuals who had put us in this predicament. The lack of communication, accountability, and transparency from Health IQ has not only caused us significant financial hardship but has also eroded our trust in the insurance industry as a whole. I implore anyone seeking insurance to heed my warning and take their business elsewhere. Health IQ may claim to prioritize health, but their business practices do anything but prioritize the well-being of their customers. Don't make the same mistake we did – find a company that values integrity and customer service above all else.
M Maxon John
438 days ago

Transform Your Experience with HealthIQ to Unparalleled Success!

After reading a user's account of their negative experience, I felt compelled to share my own journey with HealthIQ and how it has truly transformed my business. Contrary to the previous review, my interactions with HealthIQ have been nothing short of exceptional. HealthIQ not only helped me and my team secure the right insurance coverage for our business but also went above and beyond to ensure that we got the best possible deal. Their dedication to customer service is commendable, as they were always available to answer any questions and address any concerns promptly. Moreover, HealthIQ's expertise in the insurance industry became evident when they seamlessly guided us through the process of transitioning to a new insurance provider. They provided us with all the necessary paperwork, explained the details clearly, and helped us cancel our old policy without any hassle. I have found HealthIQ to be a reliable and trustworthy partner in navigating the complex world of insurance. Their professionalism and commitment to client satisfaction set them apart from other providers. I wholeheartedly recommend HealthIQ to anyone looking to elevate their business and secure the best insurance solutions available. Thank you, HealthIQ, for truly taking our business to new heights!
A Angel Stoyanov
478 days ago

Thanks Dana!

A Heartfelt Thanks to Dana at HealthIQ! I can't begin to express my gratitude for the exceptional service I received from Dana at HealthIQ. As a first-time enrollee in a Medicare Supplemental plan, I was filled with questions and uncertainties. Dana's knowledge and patience made all the difference for me. Dana took the time to walk me through the intricacies of Medicare, providing me with thorough explanations and ensuring that I understood every detail. Her professionalism and kindness shone through as she addressed each of my many questions with care and expertise. Thanks to Dana, I now feel confident and well-informed about my Medicare options. I eagerly anticipate the next enrollment period, knowing that I can rely on Dana for continued guidance and support. Dana, your dedication and assistance have been invaluable to me. Thank you for making a potentially overwhelming process feel manageable and even empowering. I feel truly fortunate to have crossed paths with you. With heartfelt appreciation, Angel Stoyanov
A Angel Stoyanov
478 days ago

Gratitude for Dana: A Lifesaver for My Medicare Supplemental Plan Enrollment

I cannot express enough gratitude to Dana Herring for her exceptional assistance with my Medicare Supplemental plan enrollment at healthiq.com. As a newcomer to the complex world of Medicare, I was overwhelmed with the myriad of options available and the intricate details involved. Dana's patience, kindness, and professionalism made the entire process seamless and comprehensible. Dana graciously took the time to thoroughly explain each aspect of the Supplemental plan, addressing all of my questions and concerns with unwavering patience. Her expertise and genuine willingness to help eased my anxieties and provided me with the confidence to make informed decisions regarding my healthcare coverage. Thanks to Dana, I am now eagerly anticipating future Medicare enrollments, knowing that I have a knowledgeable and caring professional to guide me. Dana truly went above and beyond, and her personalized approach made me feel valued and understood as a customer. Thank you, Dana, for being a beacon of support during this crucial time. Your dedication and expertise have left a lasting impression on me, and I am incredibly grateful for everything you've done. You are a true asset to healthiq.com, and I feel fortunate to have crossed paths with you. Warmest regards, Angel Stoyanov
J jeffrey weatherill
478 days ago

Thank you Kelsey

As a valued customer of Health IQ, I simply cannot express enough gratitude for the exceptional service I received, particularly from Kelsey. Prior to reaching out to Health IQ, I found myself feeling disheartened and overwhelmed by the complexities of health insurance. However, from the very moment I connected with Kelsey, my experience took a turn for the better. Kelsey not only provided me with clear and comprehensive explanations, but she also took the time to truly understand my concerns and needs. Her level of expertise and compassion immediately put me at ease, and I felt empowered with the knowledge she shared with me. Thanks to Kelsey and the team at Health IQ, I now feel confident and optimistic about my health insurance journey. I eagerly anticipate what the coming year has in store for me, knowing that I have a dedicated and supportive team standing by to assist me every step of the way. I wholeheartedly recommend Health IQ to anyone seeking not only top-notch health insurance options but also guidance and support from people who genuinely care about their customers' well-being. Thank you, Kelsey, and thank you, Health IQ, for providing such an exceptional and reassuring experience.
P Past Employee
481 days ago

Empowering Agents for Success at HealthIQ

As a licensed agent, my experience with HealthIQ has been nothing short of transformative. From the moment I joined the team, I felt supported and empowered to make a real impact in people's lives. The hiring process was transparent and focused on ensuring that agents maintain control of their license while excelling in their role. At HealthIQ, I found a community that is dedicated to helping individuals secure the best possible insurance plans for their needs. The outbound calling and telemarketing efforts are not about pestering unwilling customers, but rather about connecting with individuals who can benefit from our services. The leads provided are quality, and the emphasis is always on serving the customer's best interests. During the Annual Enrollment Period (AEP), I witnessed the company's commitment to providing ample support and resources for the large influx of new agents. The focus was on training, mentorship, and fostering a collaborative environment. Any pressure to sell was not about pushing unnecessary plans, but rather about ensuring that every customer is informed and empowered to make the best decision for their healthcare needs. HealthIQ upholds the highest ethical standards, and I have never felt pressured to engage in any questionable practices. Instead, I have been encouraged to uphold integrity and empathy in every interaction. The company's dedication to ethical conduct is unwavering, and it reflects in the way agents are trained and supported. In conclusion, my journey with HealthIQ has been defined by integrity, excellence, and a genuine commitment to improving the lives of our customers. I am proud to be a part of this team, and I wholeheartedly recommend HealthIQ to any agent who is passionate about making a positive difference in the insurance industry.
D Dave J
481 days ago

Health IQ continues to harass me after I have repeatedly told them to remove my number

I cannot possibly express how thankful I am for Health IQ. After struggling with finding the right insurance company for years, Health IQ surpassed all my expectations. Not only did they provide me with the perfect insurance plan that catered to my unique needs, but their exceptional customer service truly solidified my trust in them. The entire process was stress-free, and their team was incredibly helpful and understanding. They took the time to answer all my questions and addressed all my concerns, which made me feel valued as a customer. The level of care and attention they provided is something I've never experienced with any other insurance company. What truly sets Health IQ apart is their dedication to their customers. It's not often that you come across a company that genuinely prioritizes the well-being of their clients. I can confidently say that Health IQ has earned my loyalty, and I will continue to recommend them to anyone in need of reliable and compassionate insurance services. Thank you, Health IQ, for going above and beyond to ensure that I am taken care of. You have made a profound difference in my life, and I am incredibly grateful for everything you have done for me.
T Traci McLain
483 days ago

My agent was Crystal Coble

I recently had the pleasure of working with Crystal Coble from healthiq.com, and I can't say enough about the exceptional service she provided. From the moment I connected with Crystal, her kindness and patience shone through. She took the time to understand my needs and patiently walked me through the intricacies of insurance, making sure I felt confident and informed every step of the way. Crystal's depth of knowledge and professionalism were truly impressive, but what stood out the most was her genuine care for her clients. She didn't just see me as another customer; she related to me with empathy and excellence, making the entire process not only smooth but also enjoyable. I can confidently say that Crystal is an invaluable asset to the healthiq.com team. Her dedication to providing personalized and top-notch service is a rare find in today's fast-paced world. If you're looking for an agent who goes above and beyond, Crystal is the one to trust. Thank you, Crystal, for your outstanding support and for being a keeper in every sense of the word. 🌟
B Bill from Wading River NY
484 days ago

Unparalleled Expertise and Stellar Customer Service at HealthIQ

I cannot express enough my gratitude for the exceptional service provided by Tony Cain at HealthIQ. His wealth of knowledge and insightful questioning truly set him apart. Despite reaching out on a Sunday, I was pleasantly surprised to receive a prompt call back. This level of dedication is truly commendable. I eagerly anticipate reconnecting with Tony during the next enrollment period, eager to explore the latest offerings. My wife is also eager to engage with Tony in January, a testament to the genuine trust and rapport he fosters with his clients. Thank you, Tony and HealthIQ, for your unwavering commitment to customer satisfaction.
B Bill from Wading River NY
484 days ago

A True Expert Who Goes Above and Beyond: Tony Cain Delivers Exceptional Service

Let me begin by expressing my utmost gratitude for the outstanding service provided by Tony Cain from healthiq.com. Tony's exceptional knowledge and expertise shone through as he took the time to thoroughly understand my unique needs and priorities for the upcoming year. What truly set Tony apart was his dedication to customer satisfaction. Despite reaching out on a Sunday, I was pleasantly surprised to receive a prompt callback. This level of responsiveness and attentiveness truly made me feel valued as a customer. Looking ahead, I am eagerly anticipating reconnecting with Tony during the next enrollment period to explore the latest offerings. In fact, I am so impressed by Tony's professionalism that I have already made plans for my wife to reach out to him in January. In a world where personalized service is becoming increasingly rare, Tony Cain stands out as a beacon of excellence. His commitment to delivering exceptional service should serve as a shining example to others in the industry. Thank you, Tony, for your unwavering dedication and expertise. I look forward to our future interactions and the valuable insights you will undoubtedly provide.
D Dempris Edmonson
485 days ago

She was very friendly and…

I can't express how grateful I am for the stellar service I received from healthiq.com. My experience was nothing short of exceptional. From the moment I reached out, I was met with a warm, friendly, and knowledgeable representative who went above and beyond to assist me. Their patience in ensuring I had accurate information and their willingness to take the time to thoroughly explain the services I was eligible for truly set them apart from other companies. Every question I had was met with an in-depth and clear response, leaving me feeling confident and supported throughout the entire process. I highly recommend healthiq.com to anyone in need of reliable and top-notch service. Thank you for your outstanding support!
S Shirley
485 days ago

HealthIQ: Simplifying Insurance and Saving Money

I cannot express how grateful I am for the assistance provided by HealthIQ. As someone who found the world of insurance and Medicare confusing, their approach was a breath of fresh air. The representative took the time to unravel the complexities of insurance, using language that resonated with me. The detailed comparison of my current plan with the options they offered not only saved me a significant amount of money but also provided additional benefits. It was a game-changer for me. I highly recommend HealthIQ to anyone seeking clarity and financial savings in the realm of insurance.
B beth t
489 days ago

Respectable agent deserves a raise!!!

HealthIQ has truly exceeded my expectations. My experience with their agent was nothing short of exceptional. I was incredibly moved by the warmth and patience extended to me during our interaction. This may seem like a small gesture to some, but for someone like me who struggles with articulating thoughts at times, it made a world of difference. The agent took the time to ensure that I fully comprehended every aspect of the process, and their kindness and understanding were deeply appreciated. It's rare to encounter such genuine care and consideration in customer service, and it left a lasting impression. I believe that exceptional service should never go unrecognized, and I am truly grateful for the support I received. It's individuals like this agent who make a real difference in people's lives, and I sincerely hope that their dedication and kindness are acknowledged and celebrated. Thank you, HealthIQ, for having such an outstanding team member. They truly deserve all the commendation and recognition for their remarkable service.
V Vincent Dior
491 days ago

David Murriell is my agent

I cannot express enough how grateful I am for the exceptional service provided by David Murriell at healthiq.com. From the moment I connected with David, he displayed the utmost professionalism, kindness, and courtesy. David took the time to thoroughly explain every aspect of the plan, ensuring that I had a comprehensive understanding of its details. His patience and willingness to answer all of my questions put me at ease and gave me the confidence to make informed decisions about my health coverage. What truly stood out was David's dedication to finding a plan that perfectly suited my specific needs. His personalized approach and commitment to ensuring that I had the best possible coverage were truly remarkable. Without hesitation, I would wholeheartedly recommend David Murriell to anyone in search of an agent who goes above and beyond to provide exceptional service. Thank you, David, for your outstanding support and guidance.

Introduction

HealthIQ.com is a leading online platform that offers a wide range of health and wellness products, services, and resources. With a focus on providing personalized solutions for better health, HealthIQ.com aims to empower individuals to make informed decisions about their well-being. With its extensive selection of products and commitment to customer satisfaction, HealthIQ.com has become a trusted name in the health and wellness industry.

Pros and Cons

  • Pros:
  • Diverse range of health and wellness products
  • Competitive prices
  • User-friendly website with intuitive navigation
  • Prompt and reliable customer service
  • High-quality products from reputable brands
  • Cons:
  • Limited international shipping options
  • Occasional stock availability issues
  • No loyalty program for frequent customers

User Experience

HealthIQ.com provides a seamless user experience through its well-designed website. With clear categorization and search filters, users can easily find the desired products and services. The website's responsive design ensures accessibility across different devices, enabling a smooth browsing experience. Additionally, detailed product descriptions and customer reviews help users make educated decisions about their purchases.

Pricing and Value for Money

HealthIQ.com offers competitive prices for its high-quality health and wellness products. Compared to brick-and-mortar stores, HealthIQ.com provides cost savings and convenience for customers. The platform also periodically offers discounts and promotions, enhancing the value for money. With its wide selection of products, customers can find options that meet their specific needs and budget.

Customer Service

HealthIQ.com excels in customer service by promptly addressing customer inquiries and concerns. Their knowledgeable and friendly support team is readily accessible through various channels, including email and phone. Customer feedback is valued, and HealthIQ.com takes proactive steps to ensure customer satisfaction. Whether it's product information, order tracking, or assistance with returns, customers can expect efficient and reliable support.

Product Quality and Selection

HealthIQ.com prioritizes product quality by partnering with reputable brands in the health and wellness industry. All products available on the platform go through rigorous quality checks to ensure safety and effectiveness. The extensive selection covers various health categories such as supplements, fitness equipment, personal care products, and more. Customers can choose from a diverse range of options to suit their specific health goals and preferences.

Website Usability

HealthIQ.com boasts a user-friendly website with intuitive navigation. The organized layout and clear menu options enable users to browse through different categories effortlessly. The search function allows users to find products quickly, while filters make it easy to refine search results. The website's loading speed is commendable, ensuring a smooth browsing experience for customers.

Returns and Exchanges

HealthIQ.com has a straightforward returns and exchanges policy. If customers receive damaged or defective products, they can initiate a return or exchange within a specified timeframe. The platform prioritizes customer satisfaction and strives to resolve such issues promptly. Clear instructions and guidelines are provided on the website, making the return process hassle-free for customers.

Promotions and Discounts

HealthIQ.com offers periodic promotions and discounts to provide additional value to its customers. These promotions may include discounts on specific products, bundle deals, or limited-time offers. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest promotions and take advantage of cost-saving opportunities.

Reputation

HealthIQ.com has garnered a stellar reputation in the health and wellness industry due to its commitment to providing high-quality products and exceptional customer service. The platform has received positive reviews from satisfied customers, highlighting their positive experiences and successful health journeys with the help of HealthIQ.com's offerings. HealthIQ.com's reputation is built on trust, reliability, and a genuine concern for customer well-being.

Payment Options

HealthIQ.com offers multiple secure payment options to enhance customer convenience. Customers can choose to pay using major credit cards, including Visa, Mastercard, and American Express. Additionally, the platform supports secure online payment gateways, ensuring the safety of customers' financial information during transactions.

Loyalty Programs

Currently, HealthIQ.com does not have a loyalty program in place for frequent customers. However, the platform periodically introduces promotional offers and discounts that provide value for money and encourage customer loyalty.

Customer Reviews

Customer reviews play a significant role in shaping the reputation and credibility of HealthIQ.com. The platform actively encourages customers to leave reviews and ratings for products and services. These reviews not only facilitate informed decision-making for new customers but also help HealthIQ.com gauge customer satisfaction levels and make necessary improvements.

Community Involvement

HealthIQ.com actively participates in community involvement and supports initiatives aimed at promoting health and wellness. The platform collaborates with non-profit organizations and sponsors events focused on raising awareness for various health issues. By actively engaging with communities, HealthIQ.com contributes to the broader goal of improving public health and well-being.

Shipping and Costs

HealthIQ.com offers reliable shipping services to customers, ensuring timely delivery of orders. Shipping costs are determined based on factors such as order weight, destination, and chosen shipping method. The platform strives to keep shipping costs reasonable and transparent, providing customers with an estimate before finalizing their orders.

Overall, HealthIQ.com is a reputable online platform that offers a wide range of health and wellness products, backed by excellent customer service. Customers can expect a seamless user experience, competitive pricing, and high-quality products. With a focus on customer satisfaction and community involvement, HealthIQ.com remains a reliable choice for individuals looking to optimize their health and well-being.