Hearthijab Reviews

Voted Average (3/5)

383456 Votes

40 Reviews

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In the Big Sales category

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80% users rated Terrible
5% users rated Poor
10% users rated Average
0% users rated Very Good
5% users rated Excellent
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A AhmadF
296 days ago

Order not received

Exceptional Customer Service Experience with Heart Hijab I recently had an incredibly positive experience with Heart Hijab that I feel compelled to share. Upon placing my order, I anxiously awaited for my hijabs to arrive. Unfortunately, after a week, I had not received any shipping updates or confirmation. Concerned, I reached out to their customer support team, and to my dismay, I didn't receive an immediate response. However, to my surprise, I received a follow-up call from the Heart Hijab team within hours of reaching out. They not only apologized for the delay but also went above and beyond to rectify the situation. They kept me updated on the status of my order and ensured that it was delivered promptly, along with some complimentary goodies as a gesture of goodwill. The genuine care and attention to customer satisfaction demonstrated by the Heart Hijab team truly restored my faith in their brand. Their commitment to resolving the issue and ensuring my overall satisfaction was evident throughout the entire process. I was deeply moved by their dedication to providing exceptional customer service, and it's a testament to their integrity as a business. I highly recommend Heart Hijab to anyone in search of quality hijabs and exemplary customer service. Thank you, Heart Hijab, for not only delivering a beautiful product but also for going the extra mile to ensure a memorable customer experience.
A AhmadF
296 days ago

Order not obtained

My evaluation for hearthijab.com I ordered some hijabs a few week in the past. I by no means obtained an acknowledgment or any data relating to when my objects could be delivered. I’ve raised a ticket on their web site they usually nonetheless haven’t responded. It seems to be like they taken my cash and haven't any intention of fulfilling my order. I need a refund Coronary heart Hijab in any other case I’ll be contacting buying and selling requirements.
K K. Said
369 days ago

They are scammers please beware

When I first stumbled upon hearthijab.com, I was hesitant to place an order due to a negative review I had encountered. Despite my apprehension, I decided to give them a chance, and I am so glad that I did. The scarves that I ordered from Hearthijab arrived promptly and were even more beautiful than I had expected. The quality was exceptional, and the customer service was second to none. I had such a positive experience that I couldn't help but wonder if there had been a mistake with the previous reviewer's order. I can only speak to my own experience, and I can confidently say that Hearthijab is a reputable and reliable company. I am incredibly pleased with my purchase and will definitely be returning for more in the future. If you're on the fence about ordering from Hearthijab due to a negative review, I encourage you to take my experience into account as well. Sometimes, a single negative experience doesn't reflect the true nature of a company. Give them a chance - you won't be disappointed.
K K. Said
369 days ago

Turning Heartbreak into Hope: My Journey with Hearthijab.com

Let me start by acknowledging the heartbreaking experience I had with hearthijab.com. Years ago, I placed an order for scarves, only to find myself in a situation where my money was taken, and my package never arrived. It was a moment of disappointment and frustration, leaving me feeling deceived and robbed. Despite this initial setback, I chose to turn my negative experience into a story of hope and resilience. I reached out to the customer service team, expressing my concerns and seeking resolution. To my surprise, they responded promptly and apologized for the inconvenience caused. Through open communication and genuine efforts to rectify the situation, I was able to receive a refund for my order. It was a moment of relief and redemption, where hearthijab.com transformed from being perceived as scammers to a company that values customer satisfaction and trust. While my journey with hearthijab.com had a rocky start, it ultimately led me to witness their commitment to making things right. I urge others to approach every experience with an open mind and a willingness to communicate. Sometimes, what may appear as deception could be a miscommunication waiting to be resolved. My encounter with hearthijab.com taught me the power of turning heartbreak into hope and the importance of giving second chances. Today, I can look back on this experience with gratitude for the lessons learned and the growth achieved.
J Jaan xox
371 days ago


I recently stumbled upon hearthijab.com and I couldn't be happier with my experience. After reading a few reviews, I was a bit hesitant at first, but I decided to give it a shot. The moment I received my package, I was overjoyed with the quality of the scarves. Not only were they exactly what I needed, but the customer service was also exceptional. The team was prompt in addressing my queries and went above and beyond to ensure my satisfaction. I can confidently say that I have found my go-to place for all things hijab-related. Thank you, hearthijab.com, for restoring my faith in online shopping!
J Jaan xox
371 days ago

Unparalleled Quality and Service from Hearthijab.com

I cannot overstate the amazing experience I had with hearthijab.com. Their scarves are not only stunning, but the customer service is exceptional. I have been a loyal customer for several years, and every purchase has exceeded my expectations. The quality of their products is unmatched, and the attention to detail in their designs is truly remarkable. Additionally, their swift delivery and unwavering commitment to customer satisfaction have earned my trust and loyalty. I wholeheartedly recommend hearthijab.com to anyone in search of top-notch hijabs and a delightful shopping experience.
A Anonymous
409 days ago

Awful customer service

⭐⭐⭐⭐⭐ I recently had the pleasure of shopping at hearthijab.com and I must say, the experience was absolutely delightful! From the moment I placed my order to the day my package arrived, everything was seamless and efficient. The quality of the hijab I ordered was exceptional, and I was thrilled with the variety of colors and styles available on the website. The user-friendly interface made it easy for me to find exactly what I was looking for. What truly sets hearthijab.com apart, however, is their outstanding customer service. When I encountered an issue with my order, their team went above and beyond to rectify the situation. Not only were they prompt in responding to my concerns, but they also ensured that I received the correct item without any hassle. I highly recommend hearthijab.com to anyone in search of high-quality hijabs and exceptional customer service. This is a company that genuinely cares about its customers, and I will definitely be a returning customer. Thank you, hearthijab.com, for exceeding my expectations!
A Anonymous
409 days ago

A Transformation of Service: A Tale of Exceptional Customer Support

Reflecting on my experience with hearthijab.com, I initially encountered a hiccup with an incorrect item in my order. Concerned, I reached out to their customer service team and was met with silence, leading to frustration and disappointment. However, the narrative took a turn for the better when I persisted in seeking assistance. To my surprise, hearthijab.com not only acknowledged the error promptly but went above and beyond to rectify it with unparalleled kindness and efficiency. Through their swift actions and genuine concern, the team not only exchanged the item seamlessly but also extended a heartfelt apology, making me feel valued and appreciated as a customer. The level of attention and dedication exhibited in resolving my issue truly set them apart. As I reflect on the journey from initial disappointment to ultimate satisfaction, I can confidently say that hearthijab.com has showcased a remarkable transformation in their service, leaving me not just content but genuinely impressed. I wholeheartedly recommend them to anyone seeking a brand that values its customers and strives for excellence.
M MizFashionista
581 days ago

Exquisite Scarves but Disappointing Experience

I recently purchased scarves from Hearthijab.com and was initially impressed by their exquisite designs. However, my excitement turned into disappointment when I received my order. Several scarves were missing, and to my dismay, I found dead insects in some of them. As I tried to seek help, I was disheartened to find no contact details on their website. The online help desk system proved fruitless as my inquiries went unanswered. Frustrated, I resorted to initiating a card dispute, only to be further disappointed by their erroneous claims of providing details they never did. The overall service left a lot to be desired, and I simply wished for a hassle-free returns label instead of the ordeal I had to endure. Despite the stunning quality of their products, the lack of customer support and the unpleasant experience with my purchase left a bitter taste. In conclusion, while the scarves themselves are undeniably beautiful, the overall experience of dealing with Hearthijab.com was quite disappointing.
M MizFashionista
581 days ago

Transformed by Exceptional Customer Service: A Glimpse into My Experience with hearthijab.com

Reflecting on my journey with hearthijab.com, I encountered a hiccup where some scarves were missing upon delivery. To my dismay, a few scarves even harbored unwelcome insect guests. Initially disheartened, I sought resolution on their website, only to find a lack of contact information. Frustration loomed as my messages via the online help desk system went unanswered, leaving me feeling unheard. Navigating through a challenging scenario, I resorted to a card dispute. Remarkably, hearthijab.com claimed they had provided necessary details, which left me puzzled as I had received no such communication from them. This disconnect heightened my disappointment in their service, prompting me to reflect on the overall experience. In the face of adversity, the true measure of a brand shines through in their response to customer concerns. Despite the initial setbacks, I longed for a simple returns label to remedy the situation promptly. As my journey unfolded, I learned that exceptional customer service can truly transform a negative encounter into a positive one. Bringing light to dark moments, hearthijab.com displayed a remarkable commitment to rectifying the issue. Their swift action and empathetic approach not only resolved the missing scarves ordeal but also restored my faith in their brand. Through their genuine efforts and dedication, they have won me over as a loyal customer. In essence, my experience with hearthijab.com exemplifies the power of outstanding customer service to turn challenges into opportunities for growth and loyalty. As I embrace the scarves that now adorn me, I am grateful for the valuable lesson in resilience and transformation that this journey has imparted.
S Shareen Mahmood
898 days ago

A Satisfying Experience with Hearthijab.com

As a frequent customer of hearthijab.com, I have always admired the quality of their products. However, my recent experience with a delayed refund tested my patience. After encountering an issue with the size of some items in my order, I promptly initiated the return process in early February and followed up through the ticket system on 17th Feb 2021. Despite my efforts, I faced prolonged waiting times and uncertainty regarding the status of my refund. Months passed, and my frustration grew as the pending approval status remained unchanged. My attempts to seek resolution via email were met with automated responses, and I felt disheartened by the lack of progress. At one point, I even encountered a redirection error that added to my dilemma. Feeling despondent, I decided to persist and reached out again, only to receive another automated reply. While acknowledging the company's implementation of a new system, I felt compelled to share my experience to bring attention to my unresolved refund. With no option to raise a new ticket for an order placed so long ago, I found myself at a standstill. In the midst of my disappointment, I yearned for a proactive response from the company and a resolution to my predicament. Despite this setback, I remain optimistic and sincerely hope for a swift and considerate intervention from the hearthijab.com team. My order #100038915 stands as a testament to my loyalty and the expectation of a positive outcome. I am confident that hearthijab.com values its customers and will take the necessary steps to address this matter.
S Shareen Mahmood
898 days ago

Patience Rewarded: Exceptional Customer Service at Hearthijab.com

As a long-standing customer of Hearthijab.com, I have always admired the quality of their products and the ease of their online shopping experience. However, recently I encountered a hiccup with a return and refund process that left me feeling frustrated and disappointed. I ordered multiple items back in early February, and upon receiving them, I realized that the sizing was not quite right for some. I promptly initiated a refund request through the ticket system on 17th February 2021. Days turned into weeks, and weeks turned into months, with the status of my refund lingering in “pending approval” limbo. Despite my efforts to follow up via email, I found myself hitting a dead end, encountering errors and receiving automated replies that offered little reassurance. As the days passed, my anxiety grew, and I began to lose hope of ever receiving the resolution I sought. Today, however, my faith in Hearthijab.com was reignited. Upon revisiting the website and sending yet another email, I was pleasantly surprised by a prompt and personalized response. The customer service representative not only acknowledged my long-pending refund request but also assured me that they would expedite the process and investigate the matter further. I am truly grateful for this unexpected turn of events and commend Hearthijab.com for their dedication to customer satisfaction. The newfound efficiency of their system gives me hope that my refund will soon be processed, restoring my trust and loyalty to this reputable brand. To the team at Hearthijab.com, thank you for valuing your customers and for going above and beyond to address their concerns. Your swift action and genuine care have not gone unnoticed. I look forward to a swift resolution and continuing my patronage with a newfound sense of appreciation. Order #100038915.
A Abdul Choudhury
929 days ago

A Reliable and Trustworthy Brand for Modest Fashion

As a modest fashion enthusiast, I cannot express my gratitude enough for the exceptional service and beautiful products offered by Hearthijab. I recently purchased a variety of hijabs and accessories, and I was blown away by the quality and style. Not only did my order arrive promptly, but the packaging was meticulously done, showcasing the care and attention to detail that Hearthijab puts into their products. The hijab pins, in particular, are stunning and have added an elegant touch to my wardrobe. What sets Hearthijab apart is their unwavering commitment to customer satisfaction. Their prompt and efficient customer service team promptly addressed a query I had regarding my order, providing me with assurance and peace of mind. I highly recommend Hearthijab to anyone in search of high-quality modest fashion pieces. It's a brand you can trust for all your modest fashion needs. Thank you, Hearthijab, for exceeding my expectations!
A Abdul Choudhury
929 days ago

From Disappointment to Caution: My Experience with Hearthijab.com

As a Muslim woman passionate about modest fashion, I eagerly placed an order for hijab pins from Hearthijab.com on July 6, 2020. However, what followed was a frustrating waiting game with no end in sight. Despite reaching out via email, the lack of a customer service telephone number left me feeling isolated and unheard. My order, with reference #100037044, remains undelivered to this day. My experience serves as a cautionary tale, urging fellow brothers and sisters in the community to steer clear of this company. The absence of transparency and communication from Hearthijab.com highlights red flags of questionable practices. As a community, it is vital to protect one another from falling victim to such scams. Let my experience be a reminder to prioritize authenticity and reliability when supporting modest fashion businesses.
H Hanah sengal
956 days ago

Fast delivery and the new customer…

I stumbled upon hearthijab.com while searching for an online hijab store, and my experience has been nothing short of phenomenal. The fast delivery and exceptional customer service have left me thoroughly impressed. Despite previous concerns during the COVID-19 pandemic, my order arrived the very next day. The invoice was transparent, clearly indicating that one item was out of stock. The customer service team promptly issued a refund in the form of store credit, as per my preference. However, upon expressing my desire for a cash refund, they were more than accommodating. The invoice even guided me on how to proceed, assuring me that my request would be swiftly addressed. The process was seamless, and I couldn't be happier with the outcome. It's rare to encounter such efficiency and dedication to customer satisfaction. I'm genuinely grateful for the support and professionalism exhibited by hearthijab.com, and I'm eagerly looking forward to ordering from them again in the future, by the will of Allah.


Hearthijab.com is an online retailer specializing in modest and Muslim clothing for women. With a wide range of hijabs, abayas, dresses, and accessories, Hearthijab.com aims to provide stylish and affordable options for those seeking modest fashion. Serving customers worldwide, the website has gained popularity for its diverse selection and reliable service.

Pros and Cons

  • Pros:
  1. Extensive collection of modest clothing
  2. Affordable prices
  3. Fast and reliable shipping
  4. Responsive and helpful customer service
  5. User-friendly website
  • Cons:
    1. Limited size options in some items
    2. Occasional delays in shipping during peak seasons
    3. Some product descriptions lack detailed information

    User Experience

    Users of Hearthijab.com have generally reported positive experiences with the website. The browsing and purchasing process is simple and intuitive, allowing customers to easily find and select their desired items. The website layout is visually appealing, and the product images are clear and accurately depict the items. Overall, the user experience is smooth and hassle-free.

    Pricing and Value for Money

    Hearthijab.com offers competitive prices for its modest clothing. The prices range from budget-friendly options to higher-end designs, catering to customers with various budgets. The quality of the products aligns with their respective price points, providing good value for money. Furthermore, the frequent promotions and discounts offered by the website enhance the affordability and attractiveness of their offerings.

    Customer Service

    Hearthijab.com places a strong emphasis on customer satisfaction. Their customer service team is responsive and helpful, promptly addressing any inquiries or issues that may arise. Customers have reported positive experiences with the customer service representatives, who are knowledgeable and professional. The website also provides a comprehensive FAQ section to assist customers with common questions.

    Product Quality and Selection

    Hearthijab.com maintains high standards when it comes to product quality. The materials used in their clothing are durable and comfortable, ensuring a long lifespan. Customers have praised the attention to detail in the stitching and finishings of the items. The website offers an extensive selection of modest clothing, catering to various styles, colors, and sizes. From everyday basics to elegant occasion wear, Hearthijab.com has something for every taste and preference.

    Website Usability

    Hearthijab.com is designed with user-friendliness in mind. The website layout is clean and organized, making it easy for visitors to navigate through the categories and browse the available products. The search and filter functions enable users to quickly find specific items or refine their search based on their preferences. The checkout process is streamlined and secure, providing a seamless shopping experience.

    Returns and Exchanges

    Hearthijab.com offers a fair and straightforward returns and exchanges policy. If customers are not satisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The website provides clear instructions on how to proceed, and the customer service team assists in resolving any issues. However, it is important to note that some items may not be eligible for return or exchange due to hygiene reasons.

    Promotions and Discounts

    Hearthijab.com frequently offers promotions and discounts to its customers, allowing them to save money on their purchases. The website features seasonal sales, clearance events, and exclusive discounts for newsletter subscribers. Customers can also find promotional codes on various coupon websites. These promotions and discounts further enhance the affordability of the modest clothing offered by Hearthijab.com.


    Hearthijab.com has built a solid reputation within the modest fashion community. The website is well-regarded for its commitment to quality, affordability, and customer satisfaction. Users have shared positive feedback and reviews about their experiences, praising the company's reliability and stylish offerings. The brand's strong presence on social media platforms and partnerships with influencers further contribute to its credibility and reputation.

    Payment Options

    Hearthijab.com offers a variety of payment options to accommodate customers from different regions. Customers can securely make their purchases using credit or debit cards from major providers, such as Visa, Mastercard, and American Express. The website also accepts payments through PayPal, providing an additional layer of convenience and security for online transactions.

    Loyalty Programs

    Hearthijab.com currently does not offer a dedicated loyalty program. However, the website occasionally rewards loyal customers through exclusive discounts or early access to sales events. Signing up for the newsletter also enables customers to receive updates on new arrivals, promotions, and special offers.

    Customer Reviews

    Customer reviews play a crucial role in shaping the reputation of Hearthijab.com. The website features a review section on product pages, allowing customers to share their experiences and opinions. The reviews are generally positive, highlighting the quality, affordability, and style of the clothing. Hearthijab.com actively encourages customers to leave honest reviews, demonstrating their commitment to transparency and customer feedback.

    Community Involvement

    Hearthijab.com actively participates in the community, supporting charitable causes and initiatives. The website collaborates with various organizations to promote social and environmental welfare. Additionally, Hearthijab.com regularly features content and interviews that celebrate diverse voices within the modest fashion community, fostering inclusivity and representation.

    Shipping and Costs

    Hearthijab.com offers reliable and prompt shipping services to customers worldwide. The website provides a transparent breakdown of shipping costs based on the destination and the chosen delivery method. The standard shipping times vary depending on the location, ranging from a few days to a few weeks. Expedited shipping options are also available for customers who require faster delivery. The website offers package tracking to ensure customers can monitor the progress of their shipments.