Heatperformance Reviews

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2 Reviews

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In the Outdoor Clothing and Equipment Shop category

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L Linda Ytrestøyl
185 days ago

Baugt heat performance classic glowe

I recently had a wonderful experience with heatperformance.nl. I initially purchased the classic glowe gloves and unfortunately encountered some issues with them. However, the customer service team pleasantly surprised me by reaching out and offering to send me a new and improved pair of gloves. Their proactive and caring approach truly impressed me, and I am eagerly anticipating the arrival of the new gloves. It's rare to come across such exceptional customer service, and I'm grateful for their dedication to ensuring customer satisfaction. I can't wait to try out the new gloves and update this review with my experience. Thank you, heatperformance.nl, for going above and beyond to make things right. Your outstanding service has turned a potentially disappointing situation into a testament of your commitment to customer happiness. It's moments like this that truly make a difference and foster long-lasting loyalty.
L Linda Ytrestøyl
185 days ago

Unmatched Customer Service: From Glove Issues to Glowing Reviews

My experience with heatperformance.nl has been nothing short of exceptional. Initially purchasing the classic glowe, I encountered some unfortunate issues with the gloves. However, my disappointment quickly turned into delight when the team reached out to me, offering to send me new and improved gloves. Their proactive and swift response demonstrated a level of customer service that is truly rare to find. The genuine care and effort they put into resolving my concerns left me feeling not only satisfied but valued as a customer. I eagerly await the arrival of the new gloves and have no doubt that they will exceed my expectations. Thank you, heatperformance.nl, for turning a potential setback into a shining example of top-notch service. I am excited to update this review with glowing feedback once I receive the replacement gloves. Highly recommended! 😊🙏


Heatperformance.nl is an online retailer specializing in high-quality heating solutions for residential and commercial spaces. With a wide range of products including radiators, underfloor heating systems, and heat pumps, the website aims to provide efficient and sustainable heating options for customers in the Netherlands. In this editorial review, we will delve into various aspects of Heatperformance.nl, considering its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • Extensive selection of heating products
  • Focus on energy-efficient and sustainable solutions
  • Competitive pricing
  • Responsive and user-friendly website
  • Fast and reliable shipping

  • Cons:
  • Limited information on installation services
  • No physical store presence
  • Occasional delays in customer service response

User Experience

Heatperformance.nl offers a smooth and intuitive user experience. Navigating through the website is straightforward, thanks to its well-structured categories and search functionality. The product pages provide detailed descriptions and specifications, aiding customers in making informed decisions. The website's responsiveness ensures seamless browsing, whether accessed on a desktop or mobile device.

Pricing and Value for Money

Heatperformance.nl offers competitive pricing on its range of heating products. The website strives to provide value for money by offering high-quality, energy-efficient solutions at affordable prices. Regular promotions and discounts further enhance the offerings' affordability, allowing customers to optimize both comfort and cost-effectiveness.

Customer Service

Heatperformance.nl's customer service team is generally responsive and helpful. However, there have been occasional delays in response time during peak periods. Nevertheless, the team demonstrates expertise in heating solutions and strives to resolve customer queries and concerns promptly. Improved staffing during busy periods would further enhance the overall customer service experience.

Product Quality and Selection

Heatperformance.nl prides itself on providing top-quality heating products from reputable brands. The website carefully curates its selection, ensuring that customers have access to reliable and efficient options. From stylish radiators to advanced heat pumps, the range covers various heating needs for both residential and commercial properties.

Website Usability

Heatperformance.nl's website offers excellent usability. Its clean design, intuitive navigation, and well-organized categories make it easy for customers to find their desired products. The search functionality is responsive and provides relevant results efficiently. Additionally, the website ensures a secure browsing experience, providing peace of mind to customers.

Returns and Exchanges

Heatperformance.nl accepts returns and exchanges within a reasonable timeframe. Customers can initiate the process through the website or by contacting the customer service team. It is important to carefully review the return policy and any associated fees before making a purchase, as certain restrictions and conditions may apply.

Promotions and Discounts

Heatperformance.nl frequently offers promotions and discounts on its heating products. Customers can find these special offers prominently displayed on the website or through the newsletter subscription. The website's commitment to affordability allows customers to take advantage of these promotions and access quality heating solutions at discounted prices.


Heatperformance.nl has built a positive reputation in the market for its commitment to offering high-quality heating solutions. Customers appreciate the website's emphasis on energy efficiency and sustainability, as well as its competitive pricing. While occasional delays in customer service response have been noted, the overall reputation of the website remains favorable.

Payment Options

Heatperformance.nl offers various convenient payment options to cater to different customer preferences. These options typically include major credit cards, bank transfers, and popular online payment platforms. The website ensures secure checkout processes, protecting customer information during transactions.

Loyalty Programs

Currently, Heatperformance.nl does not have a formal loyalty program in place. However, customers can stay updated on promotions and discounts by subscribing to the newsletter. The website's commitment to competitive pricing and quality products already provides value to customers.

Customer Reviews

Customer reviews play an important role in informing potential buyers about the quality and performance of products and services. Heatperformance.nl encourages customers to leave reviews on its website, facilitating transparency and aiding future customers in their decision-making process. The website displays both positive and negative reviews, providing an unbiased overview of the products.

Community Involvement

While Heatperformance.nl does not specifically highlight community involvement initiatives, its focus on energy-efficient and sustainable heating solutions indirectly contributes to the well-being of communities. By promoting eco-friendly options, the website plays a part in reducing carbon emissions and supporting a greener future.

Shipping and Costs

Heatperformance.nl ensures fast and reliable shipping within the Netherlands. The website provides estimated delivery times during the checkout process, allowing customers to plan accordingly. Shipping costs may vary depending on the size and weight of the purchased items, with transparent details provided before confirming the order. Customers can expect prompt and secure delivery of their heating products.